Re: Whitelist and DNS blacklists in SpamAssassin
On Fri, 25 Jan 2013, mario21 wrote: Yes Ted, I was thinking about the same but I'm afraid about more spam... Benny - blocked is IP address (usually whole range of IP addresses). My client uses a mail provider whose almost all IP addresses are very often blacklisted (I checked it via http://mxtoolbox.com/). But my client doesn't send spam, he just uses affected SMTP server (what I know, his mail provider is his ISP). Therefore I can't receive his email. I know that it is problem of sender's mail provider, but I would like to resolve it on my side if it's possible... -- You need to show the sender proof that his ip address is blocked and hopefully how often it is. He at least needs to complain to his isp about the fact that people who he sends to can't get his email. I guarantee that if you aren't receiving it there are others who aren't either. Ted Hatfield
Re: Whitelist and DNS blacklists in SpamAssassin
On Fri, 25 Jan 2013, mario21 wrote: Thank you for your replies guys. The emails are blocked by my mail provider (ISP is different from my mail provider). I already tried to contact him but I would like to know more... He told me that DNS blacklists have "higher priority" and he can't do anything about it while the sender is blacklisted. So I would like to know whether there is a possibility to resolve my problem - I can't tell my client "sorry, you have to change your mail provider" although it's true... -- The only way to resolve this issue is to ask your mail provider to whitelist your email address from his dns/blacklist checks. If he can do this then that should solve your problem. However, if he does this it will affect the amount of spam you receive. DNSBL checks aren't perfect but they do block a lot of spam attempts. Ted Hatfield
Re: Whitelist and DNS blacklists in SpamAssassin
On Fri, 25 Jan 2013, mario21 wrote: Hello, I have a question concerning whitelist and blacklist in SpamAssassin. Our mail provider uses online DNS blacklists. One of my clients uses mail provider whose IP addresses are almost all time on some blacklist and therefore I can't receive emails from him. So my question is: Is it possible to still use DNS blacklists and add domain of my client to whitelist? Will it work? From info what I've read I'm not sure... Or do DNS blacklists have higher priority and whitelist will not help me in my case? Thank you for help, Mario -- View this message in context: http://spamassassin.1065346.n5.nabble.com/Whitelist-and-DNS-blacklists-in-SpamAssassin-tp103262.html Sent from the SpamAssassin - Users mailing list archive at Nabble.com. Normally the answer would be no. This depends on how your mail provider is using the dns blacklists. For instance my mail provider queries several blacklists and will block connections from ip's on those lists well before spamassassin is called to parse the message. The only effect changing your whitelist/blacklist settings would have is if the blacklist queries occur inside of spamassassin. Your client would be well served to find a new email provider that doesn't have so many issues being on ip based blacklists. Ted Hatfield
