Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

2012-09-05 Thread Justin Piszcz
Interesting, I will keep an eye on this, unfortunately I had logging
too high and the job was not in the activity monitor anymore so
Symantec could not pinpoint the issue, next time it happens (if it
recurs) will dig and grab that information more quickly.

On Wed, Sep 5, 2012 at 1:56 AM, Privat Gmail mia...@gmail.com wrote:
 I had him recreate the reverse lookup pointers for the machines that had the 
 vnet_cache issue. The ssh connection to these machines also seemed to benefit 
 from the reverse lookup

 Regards
 Michael



 Den 04/09/2012 kl. 19.45 skrev William Brown william.d.br...@gsk.com:

 Interested to know what you did when  DNS administrator removed the reverse 
 lookup zones .

 Did you ask them to reinstate the reverse lookup, or reconfigure NetBackup 
 to no longer require it, or what?   I ask because occasionally we have 
 discussions about this, and have a few environments without reverse lookup - 
 as they are non-production we use hosts files, but I just wonder what 'most' 
 people do.

 William D L Brown

 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu 
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Michael 
 Graff Andersen
 Sent: 04 September 2012 13:55
 To: Justin Piszcz
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() 
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

 Hello Justin

 I have seen the same thing on Netbackup 7.1.0.2 after our DNS administrator 
 removed the reverse lookup zones

 Took a day or two after the change before the vnet entries appeared in the 
 problems log.

 I would try to run bpclntcmd -clear_host_cache first

 Regards
 Michael

 2012/9/4 Justin Piszcz jpis...@lucidpixels.com:
 Hello,

 Upgraded from 7.1 to 7.5.0.3 (7.1-7.5-7.5.0.3).

 During a regular hot catalog backup I saw this:
 1346454000 1 2 16 master 0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
 1346540401 1 2 16 master  0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

 Everything had been running for several days without a single problem,
 this happened recently, also the test environment running for 5-6+
 months has never had this problem.

 I opened a case with Symantec but was curious if anyone had seen this 
 before?

 Thoughts?

 Justin.
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[Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

2012-09-04 Thread Justin Piszcz
Hello,

Upgraded from 7.1 to 7.5.0.3 (7.1-7.5-7.5.0.3).

During a regular hot catalog backup I saw this:
1346454000 1 2 16 master 0 0 0 *NULL* bprd vnet_cached_getnameinfo()
for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
1346540401 1 2 16 master  0 0 0 *NULL* bprd vnet_cached_getnameinfo()
for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

Everything had been running for several days without a single problem,
this happened recently, also the test environment running for 5-6+
months has never had this problem.

I opened a case with Symantec but was curious if anyone had seen this before?

Thoughts?

Justin.
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Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

2012-09-04 Thread Michael Graff Andersen
Hello Justin

I have seen the same thing on Netbackup 7.1.0.2 after our DNS
administrator removed the reverse lookup zones

Took a day or two after the change before the vnet entries appeared in
the problems log.

I would try to run bpclntcmd -clear_host_cache first

Regards
Michael

2012/9/4 Justin Piszcz jpis...@lucidpixels.com:
 Hello,

 Upgraded from 7.1 to 7.5.0.3 (7.1-7.5-7.5.0.3).

 During a regular hot catalog backup I saw this:
 1346454000 1 2 16 master 0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
 1346540401 1 2 16 master  0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

 Everything had been running for several days without a single problem,
 this happened recently, also the test environment running for 5-6+
 months has never had this problem.

 I opened a case with Symantec but was curious if anyone had seen this before?

 Thoughts?

 Justin.
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Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

2012-09-04 Thread William Brown
Interested to know what you did when  DNS administrator removed the reverse 
lookup zones .

Did you ask them to reinstate the reverse lookup, or reconfigure NetBackup to 
no longer require it, or what?   I ask because occasionally we have discussions 
about this, and have a few environments without reverse lookup - as they are 
non-production we use hosts files, but I just wonder what 'most' people do.

William D L Brown

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Michael Graff 
Andersen
Sent: 04 September 2012 13:55
To: Justin Piszcz
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() for 
x.x.x.x failed, Unknown error 18446744073709551614 (-2)

Hello Justin

I have seen the same thing on Netbackup 7.1.0.2 after our DNS administrator 
removed the reverse lookup zones

Took a day or two after the change before the vnet entries appeared in the 
problems log.

I would try to run bpclntcmd -clear_host_cache first

Regards
Michael

2012/9/4 Justin Piszcz jpis...@lucidpixels.com:
 Hello,

 Upgraded from 7.1 to 7.5.0.3 (7.1-7.5-7.5.0.3).

 During a regular hot catalog backup I saw this:
 1346454000 1 2 16 master 0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
 1346540401 1 2 16 master  0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

 Everything had been running for several days without a single problem,
 this happened recently, also the test environment running for 5-6+
 months has never had this problem.

 I opened a case with Symantec but was curious if anyone had seen this before?

 Thoughts?

 Justin.
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Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() for x.x.x.x failed, Unknown error 18446744073709551614 (-2)

2012-09-04 Thread Privat Gmail
I had him recreate the reverse lookup pointers for the machines that had the 
vnet_cache issue. The ssh connection to these machines also seemed to benefit 
from the reverse lookup

Regards
Michael 



Den 04/09/2012 kl. 19.45 skrev William Brown william.d.br...@gsk.com:

 Interested to know what you did when  DNS administrator removed the reverse 
 lookup zones .
 
 Did you ask them to reinstate the reverse lookup, or reconfigure NetBackup to 
 no longer require it, or what?   I ask because occasionally we have 
 discussions about this, and have a few environments without reverse lookup - 
 as they are non-production we use hosts files, but I just wonder what 'most' 
 people do.
 
 William D L Brown
 
 -Original Message-
 From: veritas-bu-boun...@mailman.eng.auburn.edu 
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Michael Graff 
 Andersen
 Sent: 04 September 2012 13:55
 To: Justin Piszcz
 Cc: veritas-bu@mailman.eng.auburn.edu
 Subject: Re: [Veritas-bu] NetBackup 7.5.0.3: bprd vnet_cached_getnameinfo() 
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
 
 Hello Justin
 
 I have seen the same thing on Netbackup 7.1.0.2 after our DNS administrator 
 removed the reverse lookup zones
 
 Took a day or two after the change before the vnet entries appeared in the 
 problems log.
 
 I would try to run bpclntcmd -clear_host_cache first
 
 Regards
 Michael
 
 2012/9/4 Justin Piszcz jpis...@lucidpixels.com:
 Hello,
 
 Upgraded from 7.1 to 7.5.0.3 (7.1-7.5-7.5.0.3).
 
 During a regular hot catalog backup I saw this:
 1346454000 1 2 16 master 0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
 1346540401 1 2 16 master  0 0 0 *NULL* bprd vnet_cached_getnameinfo()
 for x.x.x.x failed, Unknown error 18446744073709551614 (-2)
 
 Everything had been running for several days without a single problem,
 this happened recently, also the test environment running for 5-6+
 months has never had this problem.
 
 I opened a case with Symantec but was curious if anyone had seen this before?
 
 Thoughts?
 
 Justin.
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 (registered in England and Wales No. 1047315), which is a
 member of the GlaxoSmithKline group of companies. The
 registered address of GlaxoSmithKline Services Unlimited
 is 980 Great West Road, Brentford, Middlesex TW8 9GS.
 
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