Re: [WiX-users] Bundle Package Install Failure
Hi Jeremiah. I appreciate your replies. Turns out the client was able to install after rebooting and logging in as the local administrator. According to client, were previously using a domain account that's in the Administrators group and using run as admin to launch setup. Not sure why that should not have worked. The log below seems to confirm that setup was launched elevated. I'm guessing perhaps a group policy kicking in only with a domain login(?). Date: Mon, 6 May 2013 10:36:18 -0500 From: jeremi...@gmail.com To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Bundle Package Install Failure Sorry, it was a very long day. Have you tried running the installer as administrator? On Sat, May 4, 2013 at 1:25 AM, - Arzola - alphaq...@hotmail.com wrote: Yes. As seen below, the installer is detecting that the required .net framework 4.0 is already present with no need to install. [063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None CC: wix-users@lists.sourceforge.net From: jeremi...@gmail.com Date: Fri, 3 May 2013 22:51:15 -0500 To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Bundle Package Install Failure Do you have the correct version of .net installed? On May 3, 2013, at 7:43 PM, - Arzola - alphaq...@hotmail.com wrote: Hello,One of our clients is encountering a setup failure with the following msg: '0X80070002 - The system cannot find the file specified.'The log file is below. The install scope is perMachine. Any ideas on why it would be failing when trying to cache the bundle? This is the first time we've encountered this after many successful installations and is rather urgent. Any insight would be greatly appreciated... [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73} {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Systems\Product_1\Product_1\Setup.exe' [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1) AND (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel = 2)) OR (VersionNT = v6.0)' evaluates to true. [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleName' to value 'ProductName' [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1' [063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true. [063C:11BC][2013-05-03T19:00:09]i101: Detected package: NetFx40ClientRedist, state: Present, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0 [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action: Install [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientRedist [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log' [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log' [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to false. [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_App64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log' [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleLog_App64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log' [063C:11BC][2013-05-03T19:00:12]i052
Re: [WiX-users] Bundle Package Install Failure
Rob, I will try and get feedback from client and post back here. From: r...@robmensching.com Date: Tue, 7 May 2013 09:05:07 -0700 To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Bundle Package Install Failure I'd be curious to know what happened if the client just launched the install without using Run As Admin to launch setup. Run As Admin can do funny things to the profile the launched process sees so I'm wondering if there is something weird that Burn needs to handle. On Tue, May 7, 2013 at 8:59 AM, - Arzola - alphaq...@hotmail.com wrote: Hi Jeremiah. I appreciate your replies. Turns out the client was able to install after rebooting and logging in as the local administrator. According to client, were previously using a domain account that's in the Administrators group and using run as admin to launch setup. Not sure why that should not have worked. The log below seems to confirm that setup was launched elevated. I'm guessing perhaps a group policy kicking in only with a domain login(?). Date: Mon, 6 May 2013 10:36:18 -0500 From: jeremi...@gmail.com To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Bundle Package Install Failure Sorry, it was a very long day. Have you tried running the installer as administrator? On Sat, May 4, 2013 at 1:25 AM, - Arzola - alphaq...@hotmail.com wrote: Yes. As seen below, the installer is detecting that the required .net framework 4.0 is already present with no need to install. [063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None CC: wix-users@lists.sourceforge.net From: jeremi...@gmail.com Date: Fri, 3 May 2013 22:51:15 -0500 To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Bundle Package Install Failure Do you have the correct version of .net installed? On May 3, 2013, at 7:43 PM, - Arzola - alphaq...@hotmail.com wrote: Hello,One of our clients is encountering a setup failure with the following msg: '0X80070002 - The system cannot find the file specified.'The log file is below. The install scope is perMachine. Any ideas on why it would be failing when trying to cache the bundle? This is the first time we've encountered this after many successful installations and is rather urgent. Any insight would be greatly appreciated... [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73} {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Systems\Product_1\Product_1\Setup.exe' [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1) AND (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel = 2)) OR (VersionNT = v6.0)' evaluates to true. [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleName' to value 'ProductName' [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1' [063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true. [063C:11BC][2013-05-03T19:00:09]i101: Detected package: NetFx40ClientRedist, state: Present, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0 [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action: Install [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientRedist [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log' [063C:11BC][2013-05-03T19
Re: [WiX-users] Bundle Package Install Failure
Yes. As seen below, the installer is detecting that the required .net framework 4.0 is already present with no need to install. [063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None CC: wix-users@lists.sourceforge.net From: jeremi...@gmail.com Date: Fri, 3 May 2013 22:51:15 -0500 To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Bundle Package Install Failure Do you have the correct version of .net installed? On May 3, 2013, at 7:43 PM, - Arzola - alphaq...@hotmail.com wrote: Hello,One of our clients is encountering a setup failure with the following msg: '0X80070002 - The system cannot find the file specified.'The log file is below. The install scope is perMachine. Any ideas on why it would be failing when trying to cache the bundle? This is the first time we've encountered this after many successful installations and is rather urgent. Any insight would be greatly appreciated... [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73} {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Systems\Product_1\Product_1\Setup.exe' [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1) AND (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel = 2)) OR (VersionNT = v6.0)' evaluates to true. [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleName' to value 'ProductName' [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1' [063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true. [063C:11BC][2013-05-03T19:00:09]i101: Detected package: NetFx40ClientRedist, state: Present, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0 [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action: Install [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientRedist [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log' [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log' [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to false. [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_App64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log' [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleLog_App64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log' [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to false. [063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers64bit, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers32bit, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App64bit, state: Absent, default requested: Present, ba requested
[WiX-users] Bundle Package Install Failure
Hello,One of our clients is encountering a setup failure with the following msg: '0X80070002 - The system cannot find the file specified.'The log file is below. The install scope is perMachine. Any ideas on why it would be failing when trying to cache the bundle? This is the first time we've encountered this after many successful installations and is rather urgent. Any insight would be greatly appreciated... [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73} {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log' [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Systems\Product_1\Product_1\Setup.exe' [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT = v5.1) AND (ServicePackLevel = 3)) OR ((VersionNT = v5.2) AND (ServicePackLevel = 2)) OR (VersionNT = v6.0)' evaluates to true. [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable 'WixBundleName' to value 'ProductName' [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1' [063C:11BC][2013-05-03T19:00:09]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true. [063C:11BC][2013-05-03T19:00:09]i101: Detected package: NetFx40ClientRedist, state: Present, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: Drivers32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit, state: Absent, cached: None [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0 [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages, action: Install [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientRedist [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log' [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleLog_Drivers64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log' [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to false. [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64' evaluates to true. [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleRollbackLog_App64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log' [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable 'WixBundleLog_App64bit' to value 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log' [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64' evaluates to false. [063C:11BC][2013-05-03T19:00:12]i201: Planned package: NetFx40ClientRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers64bit, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [063C:11BC][2013-05-03T19:00:12]i201: Planned package: Drivers32bit, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App64bit, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App32bit, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [063C:11BC][2013-05-03T19:00:12]i299: Plan complete, result: 0x0 [063C:11BC][2013-05-03T19:00:12]i300: Apply begin [02CC:0654][2013-05-03T19:00:12]i360: Creating a system restore point. [02CC:0654][2013-05-03T19:00:23]i361: Created a system restore point. [02CC:0654][2013-05-03T19:00:23]i000: Caching bundle from: 'C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe' to: 'C:\ProgramData\Package Cache\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\Setup.exe'