Rob, I will try and get feedback from client and post back here.
> From: r...@robmensching.com
> Date: Tue, 7 May 2013 09:05:07 -0700
> To: wix-users@lists.sourceforge.net
> Subject: Re: [WiX-users] Bundle Package Install Failure
>
> I'd be curious to know what happened if the client just launched the
> install without using "Run As Admin" to launch setup. "Run As Admin" can do
> funny things to the profile the launched process sees so I'm wondering if
> there is something weird that Burn needs to handle.
>
>
> On Tue, May 7, 2013 at 8:59 AM, - Arzola - <alphaq...@hotmail.com> wrote:
>
> > Hi Jeremiah. I appreciate your replies.
> > Turns out the client was able to install after rebooting and logging in as
> > the local administrator. According to client, were previously using a
> > domain account that's in the Administrators group and using run as admin to
> > launch setup. Not sure why that should not have worked. The log below
> > seems to confirm that setup was launched elevated. I'm guessing perhaps a
> > group policy kicking in only with a domain login(?).
> > > Date: Mon, 6 May 2013 10:36:18 -0500
> > > From: jeremi...@gmail.com
> > > To: wix-users@lists.sourceforge.net
> > > Subject: Re: [WiX-users] Bundle Package Install Failure
> > >
> > > Sorry, it was a very long day.
> > >
> > > Have you tried running the installer as administrator?
> > >
> > >
> > > On Sat, May 4, 2013 at 1:25 AM, - Arzola - <alphaq...@hotmail.com>
> > wrote:
> > >
> > > > Yes. As seen below, the installer is detecting that the required .net
> > > > framework 4.0 is already present with no need to install.
> > > >
> > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> > > > NetFx40ClientRedist, state: Present, default requested: Present, ba
> > > > requested: Present, execute: None, rollback: None, cache: No, uncache:
> > No,
> > > > dependency: None
> > > > > CC: wix-users@lists.sourceforge.net
> > > > > From: jeremi...@gmail.com
> > > > > Date: Fri, 3 May 2013 22:51:15 -0500
> > > > > To: wix-users@lists.sourceforge.net
> > > > > Subject: Re: [WiX-users] Bundle Package Install Failure
> > > > >
> > > > > Do you have the correct version of .net installed?
> > > > >
> > > > >
> > > > >
> > > > > On May 3, 2013, at 7:43 PM, - Arzola - <alphaq...@hotmail.com>
> > wrote:
> > > > >
> > > > > > Hello,One of our clients is encountering a setup failure with the
> > > > following msg: '0X80070002 - The system cannot find the file
> > > > specified.'The log file is below. The install scope is perMachine. Any
> > > > ideas on why it would be failing when trying to cache the bundle?
> > This is
> > > > the first time we've encountered this after many successful
> > installations
> > > > and is rather urgent. Any insight would be greatly appreciated...
> > > > [063C:11BC][2013-05-03T19:00:08]i001: Burn v3.7.1224.0, Windows v6.1
> > > > (Build 7601: Service Pack 1), path:
> > > > C:\Systems\Product_1\Product_1\Setup.exe, cmdline: '-burn.unelevated
> > > > BurnPipe.{1DE19E8A-81A6-4AA5-BF48-70A9F6456F73}
> > > > {6B32BA48-178D-44AA-B502-0EE1BD74773C} 716'
> > > > > > [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
> > > > 'WixBundleLog' to value
> > > > 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008.log'
> > > > > > [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
> > > > 'WixBundleOriginalSource' to value
> > > > 'C:\Systems\Product_1\Product_1\Setup.exe'
> > > > > > [063C:11BC][2013-05-03T19:00:08]i052: Condition '((VersionNT >=
> > v5.1)
> > > > AND (ServicePackLevel >= 3)) OR ((VersionNT >= v5.2) AND
> > (ServicePackLevel
> > > > >= 2)) OR (VersionNT >= v6.0)' evaluates to true.
> > > > > > [063C:11BC][2013-05-03T19:00:08]i000: Setting string variable
> > > > 'WixBundleName' to value 'ProductName'
> > > > > > [063C:11BC][2013-05-03T19:00:09]i100: Detect begin, 5 packages
> > > > > > [063C:11BC][2013-05-03T19:00:09]i000: Setting string variable
> > > > 'NETFRAMEWORK40CLIENT' to value '1'
> > > > > > [063C:11BC][2013-05-03T19:00:09]i052: Condition
> > 'NETFRAMEWORK40CLIENT'
> > > > evaluates to true.
> > > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
> > > > NetFx40ClientRedist, state: Present, cached: None
> > > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
> > Drivers64bit,
> > > > state: Absent, cached: None
> > > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package:
> > Drivers32bit,
> > > > state: Absent, cached: None
> > > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App64bit,
> > > > state: Absent, cached: None
> > > > > > [063C:11BC][2013-05-03T19:00:09]i101: Detected package: App32bit,
> > > > state: Absent, cached: None
> > > > > > [063C:11BC][2013-05-03T19:00:09]i199: Detect complete, result: 0x0
> > > > > > [063C:11BC][2013-05-03T19:00:12]i200: Plan begin, 5 packages,
> > action:
> > > > Install
> > > > > > [063C:11BC][2013-05-03T19:00:12]w321: Skipping dependency
> > registration
> > > > on package with no dependency providers: NetFx40ClientRedist
> > > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
> > > > evaluates to true.
> > > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > > 'WixBundleRollbackLog_Drivers64bit' to value
> > > >
> > 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit_rollback.log'
> > > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > > 'WixBundleLog_Drivers64bit' to value
> > > >
> > 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_0_Drivers64bit.log'
> > > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64'
> > > > evaluates to false.
> > > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'VersionNT64'
> > > > evaluates to true.
> > > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > > 'WixBundleRollbackLog_App64bit' to value
> > > >
> > 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit_rollback.log'
> > > > > > [063C:11BC][2013-05-03T19:00:12]i000: Setting string variable
> > > > 'WixBundleLog_App64bit' to value
> > > >
> > 'C:\Users\manager\AppData\Local\Temp\ProductName_20130503190008_1_App64bit.log'
> > > > > > [063C:11BC][2013-05-03T19:00:12]i052: Condition 'NOT VersionNT64'
> > > > evaluates to false.
> > > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> > > > NetFx40ClientRedist, state: Present, default requested: Present, ba
> > > > requested: Present, execute: None, rollback: None, cache: No, uncache:
> > No,
> > > > dependency: None
> > > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> > Drivers64bit,
> > > > state: Absent, default requested: Present, ba requested: Present,
> > execute:
> > > > Install, rollback: Uninstall, cache: Yes, uncache: No, dependency:
> > Register
> > > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package:
> > Drivers32bit,
> > > > state: Absent, default requested: Absent, ba requested: Absent,
> > execute:
> > > > None, rollback: None, cache: No, uncache: No, dependency: None
> > > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App64bit,
> > > > state: Absent, default requested: Present, ba requested: Present,
> > execute:
> > > > Install, rollback: Uninstall, cache: Yes, uncache: No, dependency:
> > Register
> > > > > > [063C:11BC][2013-05-03T19:00:12]i201: Planned package: App32bit,
> > > > state: Absent, default requested: Absent, ba requested: Absent,
> > execute:
> > > > None, rollback: None, cache: No, uncache: No, dependency: None
> > > > > > [063C:11BC][2013-05-03T19:00:12]i299: Plan complete, result: 0x0
> > > > > > [063C:11BC][2013-05-03T19:00:12]i300: Apply begin
> > > > > > [02CC:0654][2013-05-03T19:00:12]i360: Creating a system restore
> > point.
> > > > > > [02CC:0654][2013-05-03T19:00:23]i361: Created a system restore
> > point.
> > > > > > [02CC:0654][2013-05-03T19:00:23]i000: Caching bundle from:
> > > >
> > 'C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe'
> > > > to: 'C:\ProgramData\Package
> > > > Cache\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\Setup.exe'
> > > > > > [02CC:0654][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > > cache bundle from:
> > > >
> > 'C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe'
> > > > to 'C:\ProgramData\Package
> > > > Cache\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\Setup.exe'
> > > > > > [02CC:0654][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > > cache bundle from path:
> > > >
> > C:\Users\manager\AppData\Local\Temp\{ff8d5642-a119-4dfd-bf71-b8f8c7ed0617}\.be\Setup.exe
> > > > > > [02CC:0654][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > > begin registration session.
> > > > > > [063C:11BC][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > > begin registration session in per-machine process.
> > > > > > [063C:11BC][2013-05-03T19:00:23]e000: Error 0x80070002: Failed to
> > > > register bundle.
> > > > > > [063C:11BC][2013-05-03T19:00:23]i399: Apply complete, result:
> > > > 0x80070002, restart: None, ba requested restart: No
> > > > > >
> > > >
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