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iPOD SHUFFLE PROBLEMS LOADING MUSIC Q. I'm having problems loading music onto my new iPod Shuffle. It's a really small model and all the instructions I've seen relate to the larger sized Shuffles. I know this shouldn't make any difference to the download process, butI just can't get

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FAULTY GRAPHICS DRIVERS Q I recently bought a Palicomp PC running Windows 7 64bit and a 512MB ATI Radeon HD 5450 graphics card. The screen frequently freezes and reports the error message: 'Display Driver 'AMD driver' stopped responding and has successfully recovered'.

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EXPERT COMPUTING ADVICE CHRIS BYERS TACKLES READERS HARDWARE AND SOFTWARE CONUNDRUMS DATE DOES NOT TALLY Q. Each time I turn on my PC I have to reset the time and date, which appears as Jan 2006. Why can't my PC remember this setting? F Brocklehurst The most likely cause for

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YOUR QUESTIONS ANSWERED Expert computing advice Chris Byers tackles readers hardware and software conundrums INSUFFICIENT RESOURCES Q Whenever I try to connect to the internet I get the error message 'C: backslash Program files backslash Internet Explorer.exe. Insufficient

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Chris Byers tackles readers' hardware and software conundrums. Games people play Q I recently got a new laptop and still have my old desktop pC. What would I need to do to turn it into a gaming computer? Will Cameron Rosemary Hattersley, associate editor, replies: Unlike a laptop, which is

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Please note that unless I wish, my way of reading emails in MS OUTLOOK 2007 does not read the subject and from fields, I mistakenly responded to ashwani jassal's mail. I regret for my previous mail. PC performance Is my PC running as well as it should? The Windows Experience Index

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Expert computing advice Chris Byers tackles readers' hardware and software conundrums DiD Microsoft really call? Q i received a phone call from someone purporting to be from Microsoft. He stated that the monitoring system had discovered a malware infection on my Windows 7 Pc. He told me to

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Chris Byers tackles readers' hardware and software conundrums. Sound haS Stopped Q I'm unable to get sound from my Windows 7 hp laptop. I've checked everything I can think of and have now run out of ideas. Bill Stevenson The loss of sound could be due to a number of things, Bill. Here's a

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YOUR QUESTIONS ANSWERED Expert computing advice Chris Byers tackles readers' hardware and software conundrums UPGRADE ADVICE NEEDED Q I upgraded my PC with a new CPU and hard drive, copying across the contents of the old drive with the help of a disk-copying utility. When I boot up I now

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Expert computing advice Chris Byers tackles readers' hardware and software conundrums TIME CAPSULE Q My wife and I want to leave our grandson a record of photos, videos and family-tree data. Given the rate of change for all things digital, what media and file format should we use to

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YOUR QUESTIONS ANSWERED Expert computing advice Chris Byers tackles readers' hardware and software conundrums CREATING A PROBLEM Q I reinstalled Adobe Creative Suite 4.0 (CS4) on my newly upgraded Windows 7 PC. When I launch Photoshop I get the error message: 'The program can't start

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Chris Byers tackles readers' hardware and software conundrums MISSING YOUTUBE Since upgrading from Vista 64bit to Windows 7 64bit I can no longer watch YouTube video. Adobe Flash Player isn't available as a 64bit plug-in, and I can't change my browser to the 32bit version. A Cutler