Re: Problem when install ARsystem

2012-04-08 Thread Mahmoud Mahdy-Mohamed
No, I'm using Windows 2008 R2 as OS and I installed jdk-6u20-windows-x64 on the following path C:\Program files\Java\JRE6. Please advice if you notice any mistakes. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent:

Re: Problem when install ARsystem

2012-04-08 Thread strauss
You will need both 32-bit and 64-bit java installed on a windows server; some of the java plugins for 7.6.04 are still 32-bit. If this is a new server, you might want to install the newest build of 1.6.0... newer than _20. It is unwise to wait and update it later, or to allow the auto java

Re: Problem when install ARsystem

2012-04-08 Thread Joe Martin D'Souza
Wasn’t that limitation only on 7.6.03? I think it was removed on 7.6.04 where you could have a 64-bit java environment all round for all components including email.. Joe From: strauss Sent: Sunday, April 08, 2012 1:41 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG

Re: Problem when install ARsystem

2012-04-08 Thread Steinar Halland
I have never had to use 32 bit java with 7.6.04 installations. Although you are offered to install email, javaplugin(could remeber wrong regarding java plugin) and dev studio with the 32 bit jre/jdk if you want. //Steinar Sendt fra min iPad Den 8. apr. 2012 kl. 22:35 skrev Joe Martin D'Souza

Re: Problem when install ARsystem

2012-04-08 Thread strauss
The arplugin is still 32-bit. It shows up in the task manager as arplugin.exe *32, and is the process that you have to kill and let armonitor restart whenever a mid-tier prefetch trashes the AREA plugin. Fortunately I have not seen that particular problem since applying ARS and mid-tier Sp3.

Re: Problem when install ARsystem

2012-04-08 Thread Mohamed Naoufal El Hilali
Hi Mahmoud, Maybe you need to add JRE path in the environmental variables and restart your PC, search in google on how to do this. Let me know the result. Regards On Thu, Apr 5, 2012 at 11:13 AM, Mahmoud Mahdy-Mohamed mahmoud.mahdy-moha...@vodafone.com wrote: ** Dears, I’m facing a problem