Radhika,
I’m unable to find the defect now, I just emailed back on my support ticket to
find out what’s going on and if they gave me the wrong defect ID, when I hear
back I’ll let you know.
I’ll share the case details I opened.
Subject: Parent Group Members Unable to Modify Tickets for Child G
Hi,
Can you please share the description of defect id SW00552883 on parent groups?
Thanks
Radhika
From: ARSList On Behalf Of Lippincott, Levi
(OMA-GIS)
Sent: Thursday, February 7, 2019 5:03 AM
To: ARSList
Subject: Re: Question about parent groups
Parent Groups are not working the way they ar
Customizations certainly present a potential problem, but if it's ITSM, a
majority of the changes are handled OOTBI don't know about group id
changes though...not sure if that's covered...
On Wed, Feb 6, 2019 at 4:24 PM Fawver, Dustin wrote:
> LJ,
>
>
>
> I had not considered that because I’
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