I have a search menu that has over 200 possible items that can be selected.
It's set to append after each item. I'd like to format it so it looks like:
Item1
Item2
instead of: Item1 Item2...
Has anyone don't this?
Thanks,
Dave
I still haven't seen much of what is being presented other that lots of
marketing.
Is this even worth going to?
Dave
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I'm creating a new Sys Predefined Query that will appear on the Incident
Console. The spec is that, the powers that be, want to see every incident that
has a Target Date of today, even if it is after the server timestamp.
I've come up with this - ((($\TIMESTAMP$ - '105261') = ((60 * 60) *
Thanks Brian.
I ended up using this - ((($\DATE$ + 86400) - ( '105261') = ((60 * 60) *
1)) OR ('105261' = $\NULL$ )) AND 'Status' Resolved
This worked.
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Greetings,
I know that Chrome is not supported but it is still heavily used and
works/worked fine. We've just upgraded to 8.1 and noticed that the
Customer/Summary/Notes area for an individual Incident no longer displays.
Change Management still works fine.
Incident displayed in 7.6.04.
Ok, I fixed this. It seems that the panel had layout style of Fill. I changed
this to XY and it now can be displayed.
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David, you will be missed!
Thanks for all you have done for us (the ARS Community)
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I also had to do this recently. Here are my notes for adding a custom field to
Task and adding it to the notification process:
Adding a custom field to Notification
1. Add the custom field to the main form. In this case it was TMS:Task
2. Add an entry for this new field in the SYS:Form
We just upgraded our 7.6.04 ITSM to 8.1 in our Dev env and noticed that there
is a panel blocking the Task Table on the Tasks page on Incident.
Anyone else see this our is it just us?
Also, the new Categoization location next to the Task page doesn't show the
fields. Anyone else see this?
In case anyone wants to do this for TMS:Task.
The filter that is used to process the Task Notifications is not like the
others. lol
All the other modules have the filters do a Set fields from the main forms and
pulled into the NTE:SYS-NT Process Control form. Task is the only module that
Thanks to everyone for the help. I'm 90% there. All I need to do is add the new
field to the filter. The problem is, I can't find the filter for Task.
I can find all the others as noted in the doc that Keith referred me to. I can
find:
INT:ASTFND:NPC:GetCIUAData_100 for Asset
I have a custom field (Change Summary) that I push from Infrastructure Change
to Task. (Most of the people assigned to these taks would like to know just
what the task is without having to open the Change.) I'd like this to appear on
my email notification. I've read through the ITSM
Hi Kim,
The old walking the table trick, eh? :-)
Thanks for the idea. I'll try this out.
Dave
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Here's the answer from BMC:
Collaborative Application Mapping (CAM) represents an application with three
levels – SoftwareInstances are combined into FunctionalComponents which are
combined into a BusinessApplicationInstance. The standard Common Data Model in
BMC Atrium CMDB does not at
I need to send the $LASTID$ in a URL via email. I'm at a loss as how to
encode it. I can't find an example in the Basic or Advanced manuals.
Here's what I have so far:
http://remedyweb/arsys/forms/servername/AccessRequest/Web/$LASTID$
Thanks,
Dave
I have a requirement to have a Remedy webpage off of a non-ARS Web page
that has the same look and feel of an existing page that submits an email,
so far, so good. What I do need to do is to bypass Remedy Login for non-
Remedy (guest users) to perform a basic submit only. Has anyone done this?
Anyone having a problem with SQL Server 2000 SP4 back end database and
release 6.3?
Thanks,
Dave
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Greetings all,
I'm attempting to export/import data from a form to a CSV file, modify it,
and then import it back. My problem is on the Import using ARS 7, all my
slashes \ are removed. Help?
Dave
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