Hi, hope you all can help.
I'm trying to pull out question answers in our SRM system. We don't map them
to anywhere in incident or change. They are just used in the Service Requests.
They are shown in the Request Details screen under "Provided Information".
Ultimately, I'm trying to pull an
Thanks for the answers.
Currently, there are Change/Incidents that fulfill the Service Requests.
However, we are not pushing the questions to the Notes field. The notes field
displays text to click "View Service Link" for details. When that is clicked
it takes the user back to the Request
That is exactly what I was looking for. Thank you
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with Dashboards.
Hope that helps :-)
Josh
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ul of people. Disabling there is not feasible for our
environment.
I realize this is not a difficult issue, however I am really looking for what
your personal experiences have led you to being, what you feel is best practice.
Thanks in advance.
Hey everyone,
I have a no brainer question here. Obviously, we all know Atium Integrator
replaces AIE. I have looked everywhere but cannot seem to locate the engine it
uses? Does Atrium Integrator use the AIE engine? Sometimes on the old AIE
you'd have to restart AIE to get it to run quick
as any ideas as to a possible solution to this issue, it would
be much appreciated.
Thanks,
Josh Cook
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What is the best way to pull SLM data out for an incident? I am pulling all
the INCIDENT data out and would like to pull all the associated SLM data out
with it. Is there a join form between the two?
Thank you
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Hey Everyone,
We use Project CR's and have child changes related to them. That is, related
to the main project CR.
How can I pull those out. For instance in my Project CR is CRQ123 how can I
pull out all of CRQ123's child CR's. This is for a mass dump not just
individual ones. I have to s
Hey everyone,
I have a multitendency 7.1 system. My requirement is to pull all the SLM Data
for only a certain company's Incident tickets that are not closed,resolved or
cancelled. You have been kind enough to help me find the SLM Data on the
SLM:Measurement form.
Getting a certain company
Thank you for your answer.
I am migrating data from one system to another. Therefore, I am exporting the
HPD:Help Desk ticket and the SLM:Measurement data. Ultimately, it will get
joined back together again in the new system.
_
These two systems are very different versions. thank you!
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Thanks Jesus,
I am indepthly familiar with Atrium Integrator, pentaho spoon and AIE. My
question is specifically about the engine that AI runs in. For us who have
done large amounts of work with AIE over the years its common practice to
restart AIE engine specific instances (AIE 001,002 resp
of conceptual design documents and then develop against that design.
Must be able to create technical documentation for customizations and configurations.
Must be able to work as a member of a team.
If interested, please forward your resume and rate to [EMAIL PROTECTED]
Thanks!
Josh Nazarian
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