Hi,
I would like to create tickets and articles via OTRS SOAP interface.
This is what I have done so far.
- added SOAP user and pass at OTRS Administrator menu (Framework-Core::SOAP)
- installed SOAP::Lite Perl package
- ran otrs.checkModules it looks fine.
- ran rpc-example.pl with the
Hey there!
Any hints on this issue?
Thanks and regards
Maria Alejandra Piedra
De: Alejandra Piedra
Enviado el: Lunes, 12 de Julio de 2010 10:58 a.m.
Para: 'otrs@otrs.org'
Asunto: Working time function
Hello!
I'm trying to use the $TimeObject-WorkingTime() function, but is not returning
I`m trying to configure an OTRS instance, but i need to send the
notification to the user via Mail and SMS, I have an address to send the
email to SMS, but I can`t find how to configure one user with two address.
Someone made this kind of configuration ??
Martin Waichman
Director
On 7/14/10 3:47 PM, Sándor Fehér wrote:
Hi,
I would like to create tickets and articles via OTRS SOAP interface.
This is what I have done so far.
- added SOAP user and pass at OTRS Administrator menu (Framework-Core::SOAP)
- installed SOAP::Lite Perl package
- ran otrs.checkModules it looks
Hi Roy,
Thanks a lot! I changed sysread to read accordingly and now it works fine.
regards., Sandor
2010.07.14. 22:01 keltezéssel, Roy Kaldung írta:
On 7/14/10 3:47 PM, Sándor Fehér wrote:
Hi,
I would like to create tickets and articles via OTRS SOAP interface.
This is what I have done
For anyone that cared, I resolved this by changing all of the tables
needing the foreign key mapping to innodb. All new tables are config'd
for innodb storage and the references table below were myisam(left over
from old install). Thus the script created new innodb tables and
couldn't create
Guten Tag Patrick Gross,
Wenns dir reicht nen Clöick to Dial Link im Ticket zu haben, schau dir
das mal an:
http://forums.otrs.org/viewtopic.php?f=36t=3702
am Dienstag, 13. Juli 2010 um 14:18 schrieben Sie:
PG Hallo zusammen,
PG
PG wir möchten unseren Kunden/Interessenten die Möglichkeit
Vielen Dank für deine Einschätzung. Dann mache ich mich mal an das Formular.
Wenn es dann um die Auswertungen geht, werde ich mich wohl wieder melden. Da
bin ich noch ziemlich unbeleckt.
Gruß Patrick
Von: Johannes Nickel [mailto:johannes.nic...@dbcarsharing.de]
Gesendet: Dienstag, 13.
Hallo Liste,
ist es möglich die Benachrichtigungen auf einen bestimmten Zeitraum für
bestimmte User einzuschränken?
Wir haben Kollegen in einer anderen Zeitzone und hätten es gerne so, dass zu
unserer Nachtzeit wir keine Notification bekommen, die Kollegen aber.
Zu unserer Tageszeit dann genau