Le 2011-07-29 13:33, Roy Kaldung a écrit :
On 7/29/11 5:21 PM, Ugo Bellavance wrote:
Hi,
I would like to know what would be the best way to be warned (receive an
e-mail message with specific text in it so that we can configure a level
1 message rule on our BlackBerrys) when a priority 5 ticket
On 7/29/11 5:21 PM, Ugo Bellavance wrote:
> Hi,
>
> I would like to know what would be the best way to be warned (receive an
> e-mail message with specific text in it so that we can configure a level
> 1 message rule on our BlackBerrys) when a priority 5 ticket is created
> in the system.
>
> My
Hi,
I would like to know what would be the best way to be warned (receive an
e-mail message with specific text in it so that we can configure a level
1 message rule on our BlackBerrys) when a priority 5 ticket is created
in the system.
My idea is to use the first example on this page
(http: