On Wed, 8 Feb 2012 15:46:03 +0100, Andy Wodfer wrote:
> Hi,
> We're running OTRS 2.4.7 currently.
>
> I need to export all names and email adresses from tickets (from
senders)
> in 2 different OTRS folders/mailboxes.
>
> The csv file needs to be in the following format: name, email
>
> Are ther
Hello,
You could get that info using an SQL query: the ticket table has a field
called customer_user_id which has the login of the customer (or his email
in case he is not a registered customer) and you can join it with the
customer_user table where the first_name and last_name of all your
custome
Hi,
We're running OTRS 2.4.7 currently.
I need to export all names and email adresses from tickets (from senders)
in 2 different OTRS folders/mailboxes.
The csv file needs to be in the following format: name, email
Are there any plugins for OTRS that can do this or can someone give me some
input
