Have you cleaned also the browser cache?
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.),
Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred Manke,
Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer
Wunn, Sitz: Bremen, Re
Hi pals
I'm trying to translate the following
#: share/html/Elements/Footer:65
#. ('mailto:sa...@bestpractical.com";>sa...@bestpractical.com')
msgid "To inquire about support, training, custom development or licensing,
please contact %1."
msgstr "Para soporte, entrenamiento, desarrollo personaliz
Hi,
I recently upgraded from version 3.4.6 to 3.8.1. Since then, pdf
attachments downloaded from RT or sent by RT are corrupted, Acrobat
Reader displays the error "Insufficient data for an image". This
occurs even for pdf attachments saved before the upgrade. I saw no
errors in the database up
Hi,
We have RT 3.8.1 running on opensuse11; mysql 5.0.51a; perl
5.10.0
When I go to QueryBuilder page (it takes over 5 minutes to
load), it shows me thousands of users for a box where it
says: "Owner"
But, when I go to mysql query browser, and search table
"ACL" for all users with RightName of "O
Dear RT users,
We are currently running RT-3.8.1. It appears that the email content
(message.eml) is uuencoded when RT forwards a ticket. Thunderbird
doesn't seem to like this and cannot display the forwarding email. Is
there a way to configure RT to do MIME encoding instead? Any
suggestions a
hanane ourdani wrote:
> Please, i don't find the command that can update tickets that already
> exist, for example if i want change somme information in Ticket 5
> how i can do it by mail.
>
You use the CommandByMail pseudo-headers as normal when sending an
e-mail with an appropriate subject
hanane ourdani wrote:
> hi all,
>
> please it is possible to update tickets by mail, i installed
> CommandByMail module but i don't know how do it
Read the CommandByMail documentation and refer to the wiki. The
instructions are pretty clear.
--
Kind Regards,
___
hi all,
please it is possible to update tickets by mail, i installed CommandByMail
module but i don't know how do it
Thanks
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial su
Hi all,
When a user tried to correspond to a ticket, the email got bounced
by our email server with the following message:
---
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This
On Wed, Jan 21, 2009 at 04:34:58PM +0200, Alf Stockton wrote:
> I have just successfully installed 3.6 on my clients Ubuntu 8.04 server but
> would now appreciate getting some of the new features mentioned on the latest
> release.
> Please tell me how I go about upgrading?
>
Well, donwload the
I have just successfully installed 3.6 on my clients Ubuntu 8.04 server but
would now appreciate getting some of the new features mentioned on the latest
release.
Please tell me how I go about upgrading?
--
Regards,
Alf Stocktonwww.stockton.co.za
Don't tell any big lies today. Sma
Hi everyone,
I just installed RT 3.6.7. The problem is that some actions in RT
misredirect to a wrng URL which is not the correct.
It's installed in www.example.com/rt
For example:
Log in -> Click "New ticket in" -> Fill fields -> Click Create
It creates the ticket but do not redirect to the next p
hi all
I use rt3.8.1, and i want to generate reports of time to resolve, i try to
install RTx::Statistics but when i test this option it always generate '0',
is there anyone who is found the same problem or know how to solve it.
Thank you.
Hanane
___
ht
Hi everyone,
I sent an email out yesterday but sending one today as well, hoping to get
the attention of one of the authors of RT. I want to be able to use the
REST protocol to add custom fields to USERS when creating them, it seems
that this functionality is available to tickets but not users fro
Hi all,
i installed yarts 0.3 with RT3.8.1 but that doesn't work, when i try to
connect to http://yarts.localdomain, i found that:
Days Difference = '. floor($sec/(60*60*24)); //echo '
Hours Difference = '. floor($sec/(60*60)); //echo '
Minutes Difference = '. floor($sec/60); return round($sec/(6
Hi all,
i installed yarts 0.3 with RT3.8.1 but that doesn't work, when i try to
connect to http://yarts.localdomain, i found that:
Days Difference = '. floor($sec/(60*60*24)); //echo '
Hours Difference = '. floor($sec/(60*60)); //echo '
Minutes Difference = '. floor($sec/60); return round($sec/(6
Hi all,
i installed yarts 0.3 with RT3.8.1 but that doesn't work, when i try to
connect to http://yarts.localdomain, i found that:
Days Difference = '. floor($sec/(60*60*24)); //echo '
Hours Difference = '. floor($sec/(60*60)); //echo '
Minutes Difference = '. floor($sec/60); return round($sec/(6
Hi all,
I am happy to release our brand new RT 3.8.x appliance - based on this a new RT
system can be installed in 10 seconds (incl. rt database setup, apache,
postfix, etc.)
Ok, you need a Proxmox VE virtualization server and you need to download it
first (160 mb)- but if you got this, 10 seco
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