Re: [rt-users] Respond on Correspond appears to not be working

2011-03-13 Thread José Gregorio Díaz Unda
Thanks Michael. José. Enviado desde mi dispositivo movil BlackBerry® de Digitel. -Original Message- From: Michael Steen Date: Sun, 13 Mar 2011 11:11:29 To: Reply-To: michael.st...@livetext.com Cc: Walkup, Thane; Subject: Re: [rt-users] Respond on Correspond appears to not be working

Re: [rt-users] Respond on Correspond appears to not be working

2011-03-13 Thread Michael Steen
Thane, Be sure to test your scrip using a requestor email address that is not the same as the email address assigned to the RT account that is making the reply. I will be interested to find out what the issue was when you uncover it! José, The right is called ShowOutgoingEmail. Best, Mike 2

Re: [rt-users] Prevent mails to disabled queue

2011-03-13 Thread Ruslan Zakirov
On Sun, Mar 13, 2011 at 2:15 PM, Niclas Möre wrote: > Hello, > > > > Since I upgraded to 3.8.8 it’s possible to send mails to the queue General. > This queue has always been disabled and we’re using several queues for > different purposes. If there is an incoming mail to the correspond-address > w

[rt-users] Prevent mails to disabled queue

2011-03-13 Thread Niclas Möre
Hello, Since I upgraded to 3.8.8 it's possible to send mails to the queue General. This queue has always been disabled and we're using several queues for different purposes. If there is an incoming mail to the correspond-address without a ticket # it would be delivered to the General-queue w