Hi,
Recently I spent some time on configuring nginx for RT to serve as
much aspossible by web server, lower memory footprint, make RT more
responsive andincrease number of concurrent requests. At the end this
effort resulted in a newextension RT-Extension-Nginx that comes with
configuration
On Thu, Nov 24, 2011 at 10:29 AM, Bart b...@pleh.info wrote:
Hi,
Does anyone have experience with RT running via Nginx instead of Apache?
I'm curious to know if there would be any performance gains (in terms of
less memory use compared to Apache, less CPU usage, etc.).
-- Bart
See another
Thanks Kevin and Jared,
This helped. I should have done the database upgrade (rt-setup-database) to
just to 3.7.87, then ran upgrade-mysql-schema.pl and then went back and
finished the data upgrade.
Seem to be good now,
Sean
RT Training Sessions
Thanks, Kenn. That worked.
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: Wednesday, November 23, 2011 4:28 PM
To: RT User List
Subject: Re: [rt-users] Permissions question
Mike,
The correct navigation would
Hello,
RT 4.0.2.
I'm fairly new to RT, this being my first install.
Can someone explain if it is possible for RT to forward, on ticket
creation, the initial email, complete with the ticket number in the
subject, to a given email address? This would make it much easier for
our staff to pick
(re-sent with proper subject, apologies).
Hello,
RT 4.0.2.
I'm fairly new to RT, this being my first install.
Can someone explain if it is possible for RT to forward, on ticket
creation, the initial email, complete with the ticket number in the
subject, to a given email address? This would
Hello Alex,
We have all the people who deal with a queue as admin watchers on their
queues, and use the builtin scrip to sent new ticket creation notification
to the admincc watchers. They can then reply to that ticket creation email
and RT will send it out to the ticket requester(s), as it sees
Hi,
http://requesttracker.wikia.com/wiki/EmailGroup
On Fri, Nov 25, 2011 at 8:05 PM, Alex Dyas ad...@linalis.com wrote:
(re-sent with proper subject, apologies).
Hello,
RT 4.0.2.
I'm fairly new to RT, this being my first install.
Can someone explain if it is possible for RT to forward,
The next question about permissions. I've given my NetOps user group global
rights to CreateSavedSearch, LoadSavedSearch, ShowSavedSearches, and
EditSavedSearches. Still, when I log on to RT (4.0.4) as a group member and go
to Tickets - New Search and select NetOps's Saved Searches in the
Mike,
I'm not sure what you mean by logged in as a GROUP member. You log in as
a User and you are either in a group or you are not.
The thing about saved searches is this; all groups have rights associated
with them, giving members certain rights that pertain to any searches saved
under that
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