Thomas,
I have 10 queues and only in one of them I need to notify the actor.
What about a config like this?
Set(NotifyActor, {
'default' => '0',
'queue-name' => '1',
});
Il 16/05/2013 01:08, Thomas Sibley ha scritto:
> On 05/15/2013 07:49 AM, Andrea gabellini - SC wrote:
>> Hello,
>>
>> is it
Thomas,
thank you. I will wait for the 4.2. What is the time line?
Andrea
Il 16/05/2013 01:06, Thomas Sibley ha scritto:
> On 05/15/2013 08:02 AM, Andrea gabellini - SC wrote:
>> Hello,
>>
>> is there an updated version of RT-Extension-QueueDeactivatedScrips? I
>> found https://github.com/dmsima
Dear Jim,
I did and it did show up. But the problem is that field only appear when ticket
already repeat at least one time, am I correct? For example, now I create a
recurrent ticket same month and day in next year, after 3 months and I did a
search, OriginalTicket should not create as it have
Hello,
I've been staring at this for hours now and I'm not getting anywhere.
CentOS 5.9, RT 4.0.10, RT-Authen-ExternalAuth 0.13
RT is installed and I can connect to it from a browser, can login as root,
trying to login as a domain user and it's saying my password is wrong.
I've got logging ena
On 5/16/13 10:22 AM, "Kevin" wrote:
>Both of the errors I am seeing are only occurring under the ROOT login
>
>Tools > Configuration > Users ( Select a user and from their page hit RT
>at
>a Glance )
>
>Tools > Configuration > Global > RT at a Glance menu.
>
>I receive the error "An internal RT
Both of the errors I am seeing are only occurring under the ROOT login
Tools > Configuration > Users ( Select a user and from their page hit RT at
a Glance )
Tools > Configuration > Global > RT at a Glance menu.
I receive the error "An internal RT error has occurred. Your administrator
can find
In my first post I placed the errors, but here they are again. The
entire log file is too large to load here
This error is from the Global menu RT at a Glance
[Thu May 16 17:32:48 2013] [error]: Can't call method "Content" on an
undefined value at /opt/rt4/share/html/Admin/Global/MyRT.html line 6
On 05/16/2013 01:08 AM, Andrea gabellini - SC wrote:
> Thomas,
>
> thank you. I will wait for the 4.2. What is the time line?
It's our policy not to speculate on release dates. You can follow
development on rt-devel mailing list which receives announcements of
alpha 4.1 releases and then 4.2 "re
On 05/16/2013 01:07 AM, Andrea gabellini - SC wrote:
> Thomas,
>
> I have 10 queues and only in one of them I need to notify the actor.
> What about a config like this?
>
> Set(NotifyActor, {
> 'default' => '0',
> 'queue-name' => '1',
> });
I understand the concept. What I'm asking is for an
Hi Thomas,
The guilt of leaving you with a rt-validator log file full of warnings didn't
sit well with me. I went ahead and re-added the removed user records. Once
done the rt-validator --check output was empty.
~Pete_Jibe
Disclaimer: This electronic message may contain information that is
After doing a few searches, it seems that using the "rt-shredder" tool
is the one true way to delete a user.
Unfortunately... i find the documentation on it, inscruitable :(
Could someone please give me a simple, straightforward commandline to
delete user X?
I was hoping it would be as simpl
On 05/16/2013 05:14 PM, Philip Brown wrote:
> After doing a few searches, it seems that using the "rt-shredder" tool
> is the one true way to delete a user.
>
> Unfortunately... i find the documentation on it, inscruitable :(
>
> Could someone please give me a simple, straightforward commandline
Hi,
Try the following:
> # The username RT should use to connect to the LDAP server
>
> 'user' => 'ad-rt-user',
set this to be the LDAP DN, i.e. 'cn=ad-rt-user',ou=OrgUnit,dc=domain,dc-local'
>
> 'filter'=>
> '(sAMAcc
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