Hello,
I try to use the following cron task :
/opt/rt4/bin/rt-crontool \
--search RT::Search::FromSQL \
--search-arg "Created < '1 day ago' AND (Status = 'new') " \
--action RT::Action::NotifyAsComment \
--action-arg 'OtherRecipients'
--template 'my_nice_template'
but nothing is done (no comm
Hello,
I've disabled scrips for sending auto-notifications when a comment is
added on tickets.
BUT, i would like that comment created by rt-crontool been notified to
'OtherRecipients'.
So i have 2 questions :
-> what's the way to check if the comment creator is "Enoch root", and in
this case (
Many thanks : this exactly what i was looking for !
Le 17 janv. 2014 14:34, "Emmanuel Lacour" a
écrit :
> On Thu, Jan 16, 2014 at 06:57:12PM +0100, Eric MAISONOBE wrote:
> >
> >So i have 2 questions :
> >-> what's the way to check if the co
Many thanks for tour help !
Le 21 janv. 2014 20:38, "Kevin Falcone" a écrit
:
> On Thu, Jan 16, 2014 at 06:46:06PM +0100, Eric Maisonobe wrote:
> >Hello,
> >I try to use the following cron task :
> >/opt/rt4/bin/rt-crontool \
> >
Hello,
I've upgraded from 4.0 to 4.2.6 last week (but i don't know if that
matter...).
I've discovered today that some access right are very strange.
The facts :
-> access right are ONLY on groups (never on users),
-> 2 users are member of the same groups : GroupId 1663 and 4777
-> user1 is olde