[rt-users] Writing a custom condition for a script

2013-05-07 Thread Raymond Corbett
I was reading over the Scripts section of RT Essentials. As stated $self -> TicketObj -> status eq 'deleted'; Is true whenever the status is changed to deleted. Can someone point me the correct direction with a code line that would say: if the value of CustomFiled "Retry" is 2 Thanks

Re: [rt-users] Writing a custom condition for a script

2013-05-07 Thread Ruslan Zakirov
On Tue, May 7, 2013 at 8:44 PM, Raymond Corbett < raymond.corb...@arcproductions.com> wrote: > I was reading over the Scripts section of RT Essentials. ** ** > > ** ** > > As stated $self -> TicketObj -> status eq ‘deleted’; > It should be Status not status. > Is true whenever the status is