I was reading over the Scripts section of RT Essentials.
As stated $self -> TicketObj -> status eq 'deleted';
Is true whenever the status is changed to deleted.
Can someone point me the correct direction with a code line that would say:
if the value of CustomFiled "Retry" is 2
Thanks
On Tue, May 7, 2013 at 8:44 PM, Raymond Corbett <
raymond.corb...@arcproductions.com> wrote:
> I was reading over the Scripts section of RT Essentials. ** **
>
> ** **
>
> As stated $self -> TicketObj -> status eq ‘deleted’;
>
It should be Status not status.
> Is true whenever the status is