Ok, problem solved, it was not RT-related, it was a problem in the mail
configuration.
everything works as hoped.
thanks
jeff
On Sat, Jun 16, 2012 at 2:21 AM, Kevin Falcone wrote:
> On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote:
> >I am using 1 email address for 3 queues.
>
> Th
On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote:
>I am using 1 email address for 3 queues.
This is fine.
>in fetchmailrc i can only specifiy one queue for that adress. so tickets
> are created in that
>queue, that's OK.
>When I create a ticket in another queue, the us
Hi,
I am using 1 email address for 3 queues.
in fetchmailrc i can only specifiy one queue for that adress. so tickets are
created in that queue, that's OK.
When I create a ticket in another queue, the user gets the message but when he
replies (with the correct subject-tag and ID), I don't get
