Re: [rt-users] RT scrip question

2008-10-22 Thread Kenneth Crocker
Ruslan, Thanks. That did it. Kenn LBNL On 10/21/2008 8:31 PM, Ruslan Zakirov wrote: > Condition: On Create > Action Code: > > $self->TicketObj->Owner - returns owner id > $self->TicketObj->OwnerObj - returns owner as RT::User object > > On Wed, Oct 22, 2008 at 12:58 AM, Kenneth Crocke

Re: [rt-users] RT scrip question

2008-10-21 Thread Ruslan Zakirov
Condition: On Create Action Code: $self->TicketObj->Owner - returns owner id $self->TicketObj->OwnerObj - returns owner as RT::User object On Wed, Oct 22, 2008 at 12:58 AM, Kenneth Crocker <[EMAIL PROTECTED]> wrote: > To list, > > >I am trying to capture the ticket owner as the ticket is

[rt-users] RT scrip question

2008-10-21 Thread Kenneth Crocker
To list, I am trying to capture the ticket owner as the ticket is created (via Web) and I'm not sure of how to code that. I know how to ensure that I'm checking a WebUI transaction and the transaction creator, but don't know how to get the ticket owner on creation. Help?? Thanks. Ken