Re: All sent mail has vanished from Mail

2016-07-08 Thread Michael Hawkins
Good morning Ronni, Yes, I did as you advised and recreated the envelope index database and imported messages. The "Sent" mailbox still does not include any mail sent prior to when the box was emptied. After I'd recreated the index database and imported messages I installed Avira which reported

Re: All sent mail has vanished from Mail

2016-07-08 Thread Ronda Brown
Hi Michael, The problems are not related to your ISP iiNet connection. The problems are on your operating system, your computer. Did you complete the recreating of the Envelope Index database following my previous instructions? quit Mail, navigate to ~/Library/ Mail/V2/MailData and drag the fi

Re: All sent mail has vanished from Mail

2016-07-07 Thread Michael Hawkins
Thanks Ronni, I’ll do as you’ve suggested. I’ve just tried to backup by using SuperDuper, and have received the following error message: | 11:31:41 AM | Info | Unable to open source file /Users/michael/Library/Mail/V2/pop-hawk...@mail.iinet.net.au

Re: All sent mail has vanished from Mail

2016-07-07 Thread Ronni Brown
> On 8 Jul 2016, at 8:41 AM, Michael Hawkins > wrote: > > One other thing has happened, and that is that the hard-drive icon does not > show up on the desktop. It was there when I shut down the computer last > night, but didn't appear when I started the computer up this morning. > Repairing

Re: All sent mail has vanished from Mail

2016-07-07 Thread Michael Hawkins
Good morning Ronni, I took the suggested steps, but the missing sent mail was not reinstated. Mail sent since the day on which the sent mailbox emptied itself is there, but the sent mail that had gone missing was not reinstated. One other thing has happened, and that is that the hard-drive icon

Re: All sent mail has vanished from Mail

2016-07-07 Thread Ronni Brown
Hi Michael, OK, so now I know that Rebuilding the Sent Mailbox in Yosemite Mail version 8.2 (2104) did not solve the problem. You need to recreate the envelope index from scratch. Explanation and details how below: -- If your envelope index—a special database that Mail uses to track which messa

Re: All sent mail has vanished from Mail

2016-06-20 Thread Michael Hawkins
Thanks Ronni, I’ll give that a go. Cheers, Michael. > On 21 Jun 2016, at 6:18 am, Ronda Brown wrote: > > Hello Michael, > > Have you tried rebuilding the sent mailbox > Click on Sent mailbox in Left column. > In Menu bar - Go to Mailbox > Rebuild > > It could take awhile to rebuild. > > Ch

Re: All sent mail has vanished from Mail

2016-06-20 Thread Ronda Brown
Hello Michael, Have you tried rebuilding the sent mailbox Click on Sent mailbox in Left column. In Menu bar - Go to Mailbox > Rebuild It could take awhile to rebuild. Cheers, Ronni Sent from Ronni's iPad4 > On 21 Jun 2016, at 12:32 AM, Michael Hawkins > wrote: > > Hello, > > The “sent” mai

All sent mail has vanished from Mail

2016-06-20 Thread Michael Hawkins
Hello, The “sent” mailbox on my MacBook Pro (17 - inch, late 2011) emptied itself this evening. I did not do anything which caused it to do so. Yosemite OS 10.10.5, Mail version 8.2 (2104) I’m with Westnet Suggestions for recovery would be very welcome. Cheers, Michael Hawkins -- The WA Mac