RE: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-18 Thread Timothy Penner
Hi Kirk,

Actually it looks like I gave you incorrect information this morning; I had 
originally said you needed a paid Developer account with Apple to get the Beta 
of 10.12.2:

> Here is the latest download from Apple, but it requires a paid Developer 
> account to download:
> https://developer.apple.com/news/?id=11142016b

But actually it looks like all you need to do is signup here:
https://beta.apple.com/

Once you have signed up, then you can enroll the machine by downloading and 
running the "public beta access utility" from here:
https://beta.apple.com/sp/betaprogram/redemption 

Once the "public beta access utility" is installed you should see an update in 
the Mac App Store for macOS 10.12.2 Public Beta 3.

I hope this helps!

Kind Regards,

Tim PENNER
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Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-18 Thread Kirk Brooks
Hey Tim,
Thanks for the reply. Rolling back isn't an option as this is one of the
new machines and it's not going to roll anywhere but forward I think. I'm
trying out VMware Fusion. I created a vm on my old laptop (10.10) and am
moving it over to my new one now. With luck that will offer me an option
while this sorts itself out.

It's funny - I was unboxing and setting this one up yesterday within
minutes of the time you all were releasing 15.3.

I suspected I'd be dealing with some of this sort of stuff buying into
brand new Apple hardware. Haven't done that in a while. Have to say, it's a
pretty sweet machine.

On Fri, Nov 18, 2016 at 9:07 AM, Timothy Penner  wrote:

> Indeed, the 16B2657 build of Sierra does not play well with 4D, while the
> older and newer builds of Sierra seem to be much better.
>

-- 
Kirk Brooks
San Francisco, CA
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RE: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-18 Thread Timothy Penner
Hi Kirk,

Indeed, the 16B2657 build of Sierra does not play well with 4D, while the older 
and newer builds of Sierra seem to be much better.

Quote Douglas von Roeder:
> I was just reading the release notes on 15.3  and 
> I think you're wise to roll back to 15.2.

If you are using Sierra 10.12.1 (16B2657) then rolling back to an older version 
of 4D will not help because the issue is not in 4D but in the build of Sierra 
16B2657. Both older and newer releases of 4D also have issues on 16B2657. 

The solution is to get off of that build of Sierra 16B2657, either go back to 
El Capitan or forward to one of the betas of 10.12.2, as suggested by Spencer:

Quote Spencer Hinsdale:
> if you are a developer, you can get beta 10.12.2 which per release notes 
> fixes the 16b257 issue.

Here is the latest download from Apple, but it requires a paid Developer 
account to download:
https://developer.apple.com/news/?id=11142016b

I hope this helps!

Kind Regards,

Tim PENNER
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Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-17 Thread Spencer Hinsdale

if you're bored, try v16 beta or 15R5.  i think these avoid some problems by 
being carbon free.  i would be curious to know if they work with the bad build.

i have been running 15.3 with the good build and it's awesome.  just saying. :)

> On Nov 17, 2016, at 11:51 AM, Kirk Brooks  wrote:
> 
> I don't have a 15.2 dmg with me. If someone has the link to it I'll try
> again. Otherwise I'll try when I get home.
> 

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Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-17 Thread Kirk Brooks
I don't have a 15.2 dmg with me. If someone has the link to it I'll try
again. Otherwise I'll try when I get home.

On Thu, Nov 17, 2016 at 11:44 AM, Douglas von Roeder 
wrote:

> Kirk:
>
> I was just reading the release notes on 15.3 
> and I think you're wise to roll back to 15.2.
>
> For 15.3, they're distinguishing between two different builds of 10.12.1.
> They conclude "As a consequence, we have decided to postpone the macOS
> Sierra certification until the final version of 10.12.2 has been shipped by
> Apple."
>
>
>
>
> --
> Douglas von Roeder
> 949-336-2902
>
> On Thu, Nov 17, 2016 at 11:31 AM, Kirk Brooks 
> wrote:
>
> > Just unboxed a new MBP. And it's pretty fricking awesome! Just saying.
> >
> > After about 45 mins I had it setup to the point I was ready to download
> 4D
> > give it a spin. Just in time for the brand new 15.3 update to boot. Sadly
> > things are not going well. 4D 15.3 crashes on start up.
> >
> > I use Little Snitch to monitor IO. I noticed the 4D login screen appears
> as
> > expected while Little Snitch is blocking the network connection. As soon
> as
> > I authorize 4D it crashes. I turned off Little Snitch on the chance that
> > was somehow creating the problem. In this case 4D just crashes
> immediately.
> >
> > I'll try installing v15.2 later.
> >
> > Relevant part of the crash log follows:
> >
> > Process:   4D [619]
> > Path:  /Volumes/VOLUME/*/4D.app/Contents/MacOS/4D
> > Identifier:com.4d.4d
> > Version:   15.3 build 15.205412 (15.0.3)
> > Code Type: X86 (Native)
> > Parent Process:??? [1]
> > Responsible:   4D [619]
> > User ID:   501
> >
> > Date/Time: 2016-11-17 11:22:22.973 -0800
> > OS Version:Mac OS X 10.12.1 (16B2659)
> > Report Version:12
> > Anonymous UUID:67231E46-95B1-C702-37FC-EEF6DF76FDDF
> >
> >
> > Time Awake Since Boot: 100 seconds
> >
> > System Integrity Protection: disabled
> >
> > Crashed Thread:0   (id = 1027)  Dispatch queue:
> > com.apple.main-thread
> >
> > Exception Type:EXC_BREAKPOINT (SIGTRAP)
> > Exception Codes:   0x0002, 0x
> > Exception Note:EXC_CORPSE_NOTIFY
> >
> > Termination Signal:Trace/BPT trap: 5
> > Termination Reason:Namespace SIGNAL, Code 0x5
> > Terminating Process:   exc handler [0]
> >
> > Application Specific Information:
> > *** Terminating app due to uncaught exception
> 'NSInvalidArgumentException',
> > reason: '-[WK4D_CarbonWindowFrame contentFill]: unrecognized selector
> sent
> > to instance 0xa110140'
> >
> > Application Specific Backtrace 1:
> > 0   CoreFoundation  0x9476412b __raiseError + 187
> > 1   libobjc.A.dylib 0x9ee466e6 objc_exception_throw +
> > 273
> > 2   CoreFoundation  0x94767fcc -[NSObject(NSObject)
> > doesNotRecognizeSelector:] + 172
> > 3   CoreFoundation  0x9464b745 ___forwarding___ +
> 1013
> > 4   CoreFoundation  0x9464b32e _CF_forwarding_prep_0
> +
> > 14
> > 5   AppKit  0x927133fc -[NSWindow
> > backgroundColor] + 89
> > 6   ViewBridge  0x9d5eb920 -[NSRemoteView
> > _fontSmoothingColorForWindow:] + 376
> > 7   ViewBridge  0x9d6033dc -[NSRemoteView
> > _advanceToConfigPhase:] + 1086
> > 8   ViewBridge  0x9d603e28 -[NSRemoteView
> > advanceToConfigPhaseIfNeeded:] + 826
> > 9   ViewBridge  0x9d6044e1 -[NSRemoteView
> > advanceToRunPhaseIfNeeded:] + 219
> > 10  ViewBridge  0x9d6170aa
> +[NSRemoteViewController
> > requestViewController:withServiceSubclassIdentifier:
> > connectionHandler:withBlock:]
> > + 626
> > 11  ViewBridge  0x9d6174f6
> +[NSRemoteViewController
> > requestViewController:fromServiceListenerEndpoint:connectionHandler:] +
> 91
> > 12  HIToolbox   0x940527a0 -[IMKInputSession
> > presentFunctionRowItemTextInputViewWithEndpoint:completionHandler:] +
> 1755
> > 13  HIToolbox   0x94047d9f __80-[IMKInputSession
> > imkxpc_presentFunctionRowItemTextInputViewWithEndpoint:reply:]_
> > block_invoke
> > + 524
> > 14  CoreFoundation  0x9466f7d0
> > __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 16
> > 15  CoreFoundation  0x9464ffdc __CFRunLoopDoBlocks +
> > 348
> > 16  CoreFoundation  0x9464fd2f __CFRunLoopRun + 2751
> > 17  CoreFoundation  0x9464f00a CFRunLoopRunSpecific +
> > 506
> > 18  CoreFoundation  0x9464edfb CFRunLoopRunInMode +
> 123
> > 19  HIToolbox   0x940d
> > -[IMKInputSessionXPCInvocation invocationAwaitXPCReply] + 670
> > 20  HIToolbox   0x940248cc 

Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-17 Thread cswirth
Douglas,

Rolling back to 15.2 may not work either. We are having issues with Sierra
build 16B2657 and 4D v15.2. Build 16B2555 works fine.

Scott Wirth



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Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-17 Thread cswirth
Kirk,

Same problem here with a MacBook Air recently upgraded to Sierra. The issue
for us is that 4D crashes anytime a 4D Write area is touched. I am running
Sierra on an iMac with no issues and thought it may be related to the
laptop, however see the release notes for 15.3, what they state is
consistent with our experience. Running 4D on the older build of Sierra
10.12.1 is fine, not so on the more recent build.

Regards,
Scott Wirth


http://download.4d.com/Documents/Products_Documentation/LastVersions/Line_15/VIntl/4D_v15_3_ReleaseNotes_US.pdf?mkt_tok=eyJpIjoiTkdRd05tWm1PVFpsTTJWaiIsInQiOiJxSm93SWdQNWR6TzQ5SHIzRFlRT0hWQ2ljdjBhUXhsYUJhWkZMd0R4QVVpbDUxVStTZjA4bHlCcHlQOFNHU25MeGs1OHdSMmtNaUUrVWkxRFpCb2UzVXhLYUZEWHBoQVZuSXFoUTZvbkV3UT0ifQ%3D%3D



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Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-17 Thread Kirk Brooks
Spencer,

On Thu, Nov 17, 2016 at 11:43 AM, Spencer Hinsdale 
wrote:

> release notes indicate a known problem with macos build 16B257 but not
> with build 16B2555
>
> go to about this mac and click on the 10.12.1 and it will reveal build.
> inquiring minds wanna know, which do you have?
>
16B2659
​ - delivered yesterday
​

> if you are a developer, you can get beta 10.12.2 which per release notes
> fixes the 16b257 issue.
>
​I'm not.


-- 
Kirk Brooks
San Francisco, CA
===
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Re: v15.3 seems to be crashing on MACOS 10.12.1 & the new MBP

2016-11-17 Thread Douglas von Roeder
Kirk:

I was just reading the release notes on 15.3 
and I think you're wise to roll back to 15.2.

For 15.3, they're distinguishing between two different builds of 10.12.1.
They conclude "As a consequence, we have decided to postpone the macOS
Sierra certification until the final version of 10.12.2 has been shipped by
Apple."




--
Douglas von Roeder
949-336-2902

On Thu, Nov 17, 2016 at 11:31 AM, Kirk Brooks  wrote:

> Just unboxed a new MBP. And it's pretty fricking awesome! Just saying.
>
> After about 45 mins I had it setup to the point I was ready to download 4D
> give it a spin. Just in time for the brand new 15.3 update to boot. Sadly
> things are not going well. 4D 15.3 crashes on start up.
>
> I use Little Snitch to monitor IO. I noticed the 4D login screen appears as
> expected while Little Snitch is blocking the network connection. As soon as
> I authorize 4D it crashes. I turned off Little Snitch on the chance that
> was somehow creating the problem. In this case 4D just crashes immediately.
>
> I'll try installing v15.2 later.
>
> Relevant part of the crash log follows:
>
> Process:   4D [619]
> Path:  /Volumes/VOLUME/*/4D.app/Contents/MacOS/4D
> Identifier:com.4d.4d
> Version:   15.3 build 15.205412 (15.0.3)
> Code Type: X86 (Native)
> Parent Process:??? [1]
> Responsible:   4D [619]
> User ID:   501
>
> Date/Time: 2016-11-17 11:22:22.973 -0800
> OS Version:Mac OS X 10.12.1 (16B2659)
> Report Version:12
> Anonymous UUID:67231E46-95B1-C702-37FC-EEF6DF76FDDF
>
>
> Time Awake Since Boot: 100 seconds
>
> System Integrity Protection: disabled
>
> Crashed Thread:0   (id = 1027)  Dispatch queue:
> com.apple.main-thread
>
> Exception Type:EXC_BREAKPOINT (SIGTRAP)
> Exception Codes:   0x0002, 0x
> Exception Note:EXC_CORPSE_NOTIFY
>
> Termination Signal:Trace/BPT trap: 5
> Termination Reason:Namespace SIGNAL, Code 0x5
> Terminating Process:   exc handler [0]
>
> Application Specific Information:
> *** Terminating app due to uncaught exception 'NSInvalidArgumentException',
> reason: '-[WK4D_CarbonWindowFrame contentFill]: unrecognized selector sent
> to instance 0xa110140'
>
> Application Specific Backtrace 1:
> 0   CoreFoundation  0x9476412b __raiseError + 187
> 1   libobjc.A.dylib 0x9ee466e6 objc_exception_throw +
> 273
> 2   CoreFoundation  0x94767fcc -[NSObject(NSObject)
> doesNotRecognizeSelector:] + 172
> 3   CoreFoundation  0x9464b745 ___forwarding___ + 1013
> 4   CoreFoundation  0x9464b32e _CF_forwarding_prep_0 +
> 14
> 5   AppKit  0x927133fc -[NSWindow
> backgroundColor] + 89
> 6   ViewBridge  0x9d5eb920 -[NSRemoteView
> _fontSmoothingColorForWindow:] + 376
> 7   ViewBridge  0x9d6033dc -[NSRemoteView
> _advanceToConfigPhase:] + 1086
> 8   ViewBridge  0x9d603e28 -[NSRemoteView
> advanceToConfigPhaseIfNeeded:] + 826
> 9   ViewBridge  0x9d6044e1 -[NSRemoteView
> advanceToRunPhaseIfNeeded:] + 219
> 10  ViewBridge  0x9d6170aa +[NSRemoteViewController
> requestViewController:withServiceSubclassIdentifier:
> connectionHandler:withBlock:]
> + 626
> 11  ViewBridge  0x9d6174f6 +[NSRemoteViewController
> requestViewController:fromServiceListenerEndpoint:connectionHandler:] + 91
> 12  HIToolbox   0x940527a0 -[IMKInputSession
> presentFunctionRowItemTextInputViewWithEndpoint:completionHandler:] + 1755
> 13  HIToolbox   0x94047d9f __80-[IMKInputSession
> imkxpc_presentFunctionRowItemTextInputViewWithEndpoint:reply:]_
> block_invoke
> + 524
> 14  CoreFoundation  0x9466f7d0
> __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 16
> 15  CoreFoundation  0x9464ffdc __CFRunLoopDoBlocks +
> 348
> 16  CoreFoundation  0x9464fd2f __CFRunLoopRun + 2751
> 17  CoreFoundation  0x9464f00a CFRunLoopRunSpecific +
> 506
> 18  CoreFoundation  0x9464edfb CFRunLoopRunInMode + 123
> 19  HIToolbox   0x940d
> -[IMKInputSessionXPCInvocation invocationAwaitXPCReply] + 670
> 20  HIToolbox   0x940248cc -[IMKInputSession
> activate] + 3932
> 21  HIToolbox   0x94025520 -[IMKInputSession
> activateAfterServerConnection] + 341
> 22  libobjc.A.dylib 0x9ee40cdc -[NSObject
> performSelector:] + 51
> 23  HIToolbox   0x9401511e -[IMKClient
> fulfillServerDependentWork] + 676
> 24  HIToolbox   0x9401e26c
> __68-[IMKClient(IMKClientConnection_XPC)
>