Re: [AI] Response from SBI on Capture.

[bhawani shankar verma]

it is accessible with firefox. we should now forget internet explorer. it
is only in use in intranet corporate environment.

On Tue, 27 Aug 2019, 11:14 p.m. Vikas Kapoor,  wrote:

> Friends, there's still a work around to play the audio captcha on the SBI
> site with Internet Explorer. Although there's no labled button to play the
> audio captcha, if you check the box for audio captcha, and then turn your
> virtual cursor off by hitting insert+z, then pressing control+P will play
> the audio captcha and you can repeat it as many times as you can. However,
> there's a catch to it, once you land up on the login page of SBI, you'll
> first have to allow windows media plugin by pressing Alt+N if you get the
> promtp. You can then allow the same by choosing always allow so that you
> don't have to do it again and again. I've done it successfully and am now
> able to listen to the captcha using IE11.
> Thanks.
> - Original Message -
> From: "Mahesh S. Panicker" 
> To: "AccessIndia: a list for discussing accessibility and issues
> concerning
> the disabled." 
> Sent: Tuesday, August 27, 2019 8:37 PM
> Subject: Re: [AI] Response from SBI on Capture.
>
>
> >I agree we need to be constructive even in our criticism. But that
> > doesn't mean our concerns are any less important. If they bring in
> > captcha without any accessible alternative, that is a trash move for
> > us and is not in line with the letter and spirit of the law of the
> > land and they need to be told the same. But when they have listened to
> > us and introduced voice captcha that is a a mostly working but not
> > adequate solution, think we need to be milder the we approach them,
> > need to consistently give feedback and try and make them understand
> > our perspective better.
> > In any case, whether captcha is a major security feature is highly
> > disputed by tech experts themselves, so in bringing about such a
> > rather unreliable solution, don't think the bank can get away by
> > saying that security is more important than accessibility. Remember
> > many of the global banks, even banks bigger than SBI across the globe,
> > many of them don't use captcha. One thing I am concerned about the SBI
> > move, is that the country's largest bank is also a trend setter. So if
> > other banks would also start on the same front, then we surely will
> > have a huge problem on our hands as many have an atrocious record in
> > dealing with concerns of visually impaired and other disabled people.
> > so while we do need to be constructive and non-confrontational as much
> > as possible, we need to be strong too.
> >
> > On 8/27/19, Vetrivel Murugan Adhimoolam  wrote:
> >> I fully agree. At least we should acknowledge the fact that lobbying
> >> or not, they have taken accessibility a bit seriously than several
> >> other banks. We can certainly lead them in right direction through
> >> constructive criticism. Instead of saying: Hey what you are doing is
> >> unacceptable, Hey, this is great. But could you also look in to better
> >> solutions like OTP? This way we can make them understand our
> >> requirement even better.
> >>
> >> On 27/08/2019, Srinivasu Chakravarthula  wrote:
> >>> We need to be careful in what we say to deal with this isue. While it's
> >>> true that solutions experimenting by SBI may not be fully acceptable
> but
> >>> SBI says they continue to provide better solution. For sure, security
> >>> comes
> >>> first than accessibility. So rather than criticising their solutions,
> >>> it's
> >>> important we send in constructive feedback including some practically
> >>> possible solutions. For such a large bank, it's not possible to just
> >>> pick
> >>> a
> >>> solution like Google's reCAPTCHA and implement; they need to examine a
> >>> lot
> >>> of factors. Else as they have rightly said, money of crores of people
> >>> will
> >>> be at risk.
> >>>
> >>> There is some work happening on CAPTCHA at W3C too.
> >>> https://www.w3.org/TR/turingtest/
> >>>
> >>> Regards,
> >>>
> >>> Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
> >>> Website: http://www.srinivasu.org | http://serveominclusion.com
> >>>
> >>> Let's create an inclusive web!
> >>>
> >>> Lead Accessibility Consultant, Informatica
> >>>
> >>>
> >>>
> >>> On Tue, Aug 27, 2019 at 11:26 AM Vi

Re: [AI] Response from SBI on Capture.

[Pranav Lal]

Hi George and all,

Let me  give the developer perspective here. The problem is that different 
browser vendors implement web standards differently.  The implication of this 
is that if I write one line of a program to say, display the play button, 
chrome and Firefox may display said button but safari may not. This is more an 
issue with what browser one tests with and what the development contract says 
should be the supported browsers assuming such a thing is even specified. There 
are no simple answers. 

Image Captchas can be cracked using neural networks therefore their benefits 
are illusory. They prevent basic attacks certainly hence are still necessary. 
Note:
Microsoft no longer supports Internet explorer except for giving security 
updates. You need to move to edge and chrome. I realize this is difficult in 
enterprise environments because corporates are really slow in upgrading.  If 
you absolutely must bank from within an enterprise environment then seek for an 
exception and get your browser of choice installed. Chrome can indeed be 
managed by enterprise IT infrastructure. I speak from experience.

Pranav





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Re: [AI] Response from SBI on Capture.

[Vikas Kapoor]

Friends, there's still a work around to play the audio captcha on the SBI 
site with Internet Explorer. Although there's no labled button to play the 
audio captcha, if you check the box for audio captcha, and then turn your 
virtual cursor off by hitting insert+z, then pressing control+P will play 
the audio captcha and you can repeat it as many times as you can. However, 
there's a catch to it, once you land up on the login page of SBI, you'll 
first have to allow windows media plugin by pressing Alt+N if you get the 
promtp. You can then allow the same by choosing always allow so that you 
don't have to do it again and again. I've done it successfully and am now 
able to listen to the captcha using IE11.

Thanks.
- Original Message - 
From: "Mahesh S. Panicker" 
To: "AccessIndia: a list for discussing accessibility and issues concerning 
the disabled." 

Sent: Tuesday, August 27, 2019 8:37 PM
Subject: Re: [AI] Response from SBI on Capture.



I agree we need to be constructive even in our criticism. But that
doesn't mean our concerns are any less important. If they bring in
captcha without any accessible alternative, that is a trash move for
us and is not in line with the letter and spirit of the law of the
land and they need to be told the same. But when they have listened to
us and introduced voice captcha that is a a mostly working but not
adequate solution, think we need to be milder the we approach them,
need to consistently give feedback and try and make them understand
our perspective better.
In any case, whether captcha is a major security feature is highly
disputed by tech experts themselves, so in bringing about such a
rather unreliable solution, don't think the bank can get away by
saying that security is more important than accessibility. Remember
many of the global banks, even banks bigger than SBI across the globe,
many of them don't use captcha. One thing I am concerned about the SBI
move, is that the country's largest bank is also a trend setter. So if
other banks would also start on the same front, then we surely will
have a huge problem on our hands as many have an atrocious record in
dealing with concerns of visually impaired and other disabled people.
so while we do need to be constructive and non-confrontational as much
as possible, we need to be strong too.

On 8/27/19, Vetrivel Murugan Adhimoolam  wrote:

I fully agree. At least we should acknowledge the fact that lobbying
or not, they have taken accessibility a bit seriously than several
other banks. We can certainly lead them in right direction through
constructive criticism. Instead of saying: Hey what you are doing is
unacceptable, Hey, this is great. But could you also look in to better
solutions like OTP? This way we can make them understand our
requirement even better.

On 27/08/2019, Srinivasu Chakravarthula  wrote:

We need to be careful in what we say to deal with this isue. While it's
true that solutions experimenting by SBI may not be fully acceptable but
SBI says they continue to provide better solution. For sure, security
comes
first than accessibility. So rather than criticising their solutions, 
it's

important we send in constructive feedback including some practically
possible solutions. For such a large bank, it's not possible to just 
pick

a
solution like Google's reCAPTCHA and implement; they need to examine a 
lot
of factors. Else as they have rightly said, money of crores of people 
will

be at risk.

There is some work happening on CAPTCHA at W3C too.
https://www.w3.org/TR/turingtest/

Regards,

Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
Website: http://www.srinivasu.org | http://serveominclusion.com

Let's create an inclusive web!

Lead Accessibility Consultant, Informatica



On Tue, Aug 27, 2019 at 11:26 AM Viraj Kafle  wrote:


Hi all,

Audio captcha not working on many browsers like Safari. Also, it won't 
be
accessible for people with hearing impairment. Even for visually 
impaired

people it won't be feasible in many circumstances. Hence advocacy must
continue for OTP option to verify user or else to do away with captcha
altogether.

Regards.


Viraj

> On 27-Aug-2019, at 10:46 AM, deepak singla 
> wrote:
>
> it is also working with firefox
>
>> On 8/27/19, George Abraham  wrote:
>> Just a thought, why should the Bank dictate as to what browser 
>> should

>> be
>> used? Shouldn't the service be accessible to any browser the 
>> customer

>> prefers?
>>
>> -Original Message-
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
Behalf
>> Of avinash shahi
>> Sent: Tuesday, August 27, 2019 9:53 AM
>> To: AccessIndia: a list for discussing accessibility and issues
concerning
>> the disabled.
>> Subject: Re: [AI] Response from SBI on Capture.
>>
>> I just loged in. Audio Captcha is working well. Its 

Re: [AI] Response from SBI on Capture.

[Vikas Kapoor]

Friends, there's still a work around to play the audio captcha on the SBI 
site with Internet Explorer. Although there's no labled button to play the 
audio captcha, if you check the box for audio captcha, and then turn your 
virtual cursor off by hitting insert+z, then pressing control+P will play 
the audio captcha and you can repeat it as many times as you can. However, 
there's a catch to it, once you land up on the login page of SBI, you'll 
first have to allow windows media plugin by pressing Alt+N if you get the 
promtp. You can then allow the same by choosing always allow so that you 
don't have to do it again and again. I've done it successfully and am now 
able to listen to the captcha using IE11.

Thanks.
- Original Message - 
From: "Mahesh S. Panicker" 
To: "AccessIndia: a list for discussing accessibility and issues concerning 
the disabled." 

Sent: Tuesday, August 27, 2019 8:37 PM
Subject: Re: [AI] Response from SBI on Capture.



I agree we need to be constructive even in our criticism. But that
doesn't mean our concerns are any less important. If they bring in
captcha without any accessible alternative, that is a trash move for
us and is not in line with the letter and spirit of the law of the
land and they need to be told the same. But when they have listened to
us and introduced voice captcha that is a a mostly working but not
adequate solution, think we need to be milder the we approach them,
need to consistently give feedback and try and make them understand
our perspective better.
In any case, whether captcha is a major security feature is highly
disputed by tech experts themselves, so in bringing about such a
rather unreliable solution, don't think the bank can get away by
saying that security is more important than accessibility. Remember
many of the global banks, even banks bigger than SBI across the globe,
many of them don't use captcha. One thing I am concerned about the SBI
move, is that the country's largest bank is also a trend setter. So if
other banks would also start on the same front, then we surely will
have a huge problem on our hands as many have an atrocious record in
dealing with concerns of visually impaired and other disabled people.
so while we do need to be constructive and non-confrontational as much
as possible, we need to be strong too.

On 8/27/19, Vetrivel Murugan Adhimoolam  wrote:

I fully agree. At least we should acknowledge the fact that lobbying
or not, they have taken accessibility a bit seriously than several
other banks. We can certainly lead them in right direction through
constructive criticism. Instead of saying: Hey what you are doing is
unacceptable, Hey, this is great. But could you also look in to better
solutions like OTP? This way we can make them understand our
requirement even better.

On 27/08/2019, Srinivasu Chakravarthula  wrote:

We need to be careful in what we say to deal with this isue. While it's
true that solutions experimenting by SBI may not be fully acceptable but
SBI says they continue to provide better solution. For sure, security
comes
first than accessibility. So rather than criticising their solutions, 
it's

important we send in constructive feedback including some practically
possible solutions. For such a large bank, it's not possible to just 
pick

a
solution like Google's reCAPTCHA and implement; they need to examine a 
lot
of factors. Else as they have rightly said, money of crores of people 
will

be at risk.

There is some work happening on CAPTCHA at W3C too.
https://www.w3.org/TR/turingtest/

Regards,

Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
Website: http://www.srinivasu.org | http://serveominclusion.com

Let's create an inclusive web!

Lead Accessibility Consultant, Informatica



On Tue, Aug 27, 2019 at 11:26 AM Viraj Kafle  wrote:


Hi all,

Audio captcha not working on many browsers like Safari. Also, it won't 
be
accessible for people with hearing impairment. Even for visually 
impaired

people it won't be feasible in many circumstances. Hence advocacy must
continue for OTP option to verify user or else to do away with captcha
altogether.

Regards.


Viraj

> On 27-Aug-2019, at 10:46 AM, deepak singla 
> wrote:
>
> it is also working with firefox
>
>> On 8/27/19, George Abraham  wrote:
>> Just a thought, why should the Bank dictate as to what browser 
>> should

>> be
>> used? Shouldn't the service be accessible to any browser the 
>> customer

>> prefers?
>>
>> -Original Message-
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
Behalf
>> Of avinash shahi
>> Sent: Tuesday, August 27, 2019 9:53 AM
>> To: AccessIndia: a list for discussing accessibility and issues
concerning
>> the disabled.
>> Subject: Re: [AI] Response from SBI on Capture.
>>
>> I just loged in. Audio Captcha is working well. Its 

Re: [AI] Response from SBI on Capture.

[Mahesh S. Panicker]

I agree we need to be constructive even in our criticism. But that
doesn't mean our concerns are any less important. If they bring in
captcha without any accessible alternative, that is a trash move for
us and is not in line with the letter and spirit of the law of the
land and they need to be told the same. But when they have listened to
us and introduced voice captcha that is a a mostly working but not
adequate solution, think we need to be milder the we approach them,
need to consistently give feedback and try and make them understand
our perspective better.
In any case, whether captcha is a major security feature is highly
disputed by tech experts themselves, so in bringing about such a
rather unreliable solution, don't think the bank can get away by
saying that security is more important than accessibility. Remember
many of the global banks, even banks bigger than SBI across the globe,
many of them don't use captcha. One thing I am concerned about the SBI
move, is that the country's largest bank is also a trend setter. So if
other banks would also start on the same front, then we surely will
have a huge problem on our hands as many have an atrocious record in
dealing with concerns of visually impaired and other disabled people.
so while we do need to be constructive and non-confrontational as much
as possible, we need to be strong too.

On 8/27/19, Vetrivel Murugan Adhimoolam  wrote:
> I fully agree. At least we should acknowledge the fact that lobbying
> or not, they have taken accessibility a bit seriously than several
> other banks. We can certainly lead them in right direction through
> constructive criticism. Instead of saying: Hey what you are doing is
> unacceptable, Hey, this is great. But could you also look in to better
> solutions like OTP? This way we can make them understand our
> requirement even better.
>
> On 27/08/2019, Srinivasu Chakravarthula  wrote:
>> We need to be careful in what we say to deal with this isue. While it's
>> true that solutions experimenting by SBI may not be fully acceptable but
>> SBI says they continue to provide better solution. For sure, security
>> comes
>> first than accessibility. So rather than criticising their solutions, it's
>> important we send in constructive feedback including some practically
>> possible solutions. For such a large bank, it's not possible to just pick
>> a
>> solution like Google's reCAPTCHA and implement; they need to examine a lot
>> of factors. Else as they have rightly said, money of crores of people will
>> be at risk.
>>
>> There is some work happening on CAPTCHA at W3C too.
>> https://www.w3.org/TR/turingtest/
>>
>> Regards,
>>
>> Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
>> Website: http://www.srinivasu.org | http://serveominclusion.com
>>
>> Let's create an inclusive web!
>>
>> Lead Accessibility Consultant, Informatica
>>
>>
>>
>> On Tue, Aug 27, 2019 at 11:26 AM Viraj Kafle  wrote:
>>
>>> Hi all,
>>>
>>> Audio captcha not working on many browsers like Safari. Also, it won't be
>>> accessible for people with hearing impairment. Even for visually impaired
>>> people it won't be feasible in many circumstances. Hence advocacy must
>>> continue for OTP option to verify user or else to do away with captcha
>>> altogether.
>>>
>>> Regards.
>>>
>>>
>>> Viraj
>>>
>>> > On 27-Aug-2019, at 10:46 AM, deepak singla 
>>> > wrote:
>>> >
>>> > it is also working with firefox
>>> >
>>> >> On 8/27/19, George Abraham  wrote:
>>> >> Just a thought, why should the Bank dictate as to what browser should
>>> >> be
>>> >> used? Shouldn't the service be accessible to any browser the customer
>>> >> prefers?
>>> >>
>>> >> -Original Message-
>>> >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>>> Behalf
>>> >> Of avinash shahi
>>> >> Sent: Tuesday, August 27, 2019 9:53 AM
>>> >> To: AccessIndia: a list for discussing accessibility and issues
>>> concerning
>>> >> the disabled.
>>> >> Subject: Re: [AI] Response from SBI on Capture.
>>> >>
>>> >> I just loged in. Audio Captcha is working well. Its accessible on
>>> >> crome
>>> >> browser.
>>> >>
>>> >>> On 8/27/19, Aravind R  wrote:
>>> >>> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
>>> >>> IS COMING 

Re: [AI] Response from SBI on Capture.

[Vetrivel Murugan Adhimoolam]

I fully agree. At least we should acknowledge the fact that lobbying
or not, they have taken accessibility a bit seriously than several
other banks. We can certainly lead them in right direction through
constructive criticism. Instead of saying: Hey what you are doing is
unacceptable, Hey, this is great. But could you also look in to better
solutions like OTP? This way we can make them understand our
requirement even better.

On 27/08/2019, Srinivasu Chakravarthula  wrote:
> We need to be careful in what we say to deal with this isue. While it's
> true that solutions experimenting by SBI may not be fully acceptable but
> SBI says they continue to provide better solution. For sure, security comes
> first than accessibility. So rather than criticising their solutions, it's
> important we send in constructive feedback including some practically
> possible solutions. For such a large bank, it's not possible to just pick a
> solution like Google's reCAPTCHA and implement; they need to examine a lot
> of factors. Else as they have rightly said, money of crores of people will
> be at risk.
>
> There is some work happening on CAPTCHA at W3C too.
> https://www.w3.org/TR/turingtest/
>
> Regards,
>
> Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
> Website: http://www.srinivasu.org | http://serveominclusion.com
>
> Let's create an inclusive web!
>
> Lead Accessibility Consultant, Informatica
>
>
>
> On Tue, Aug 27, 2019 at 11:26 AM Viraj Kafle  wrote:
>
>> Hi all,
>>
>> Audio captcha not working on many browsers like Safari. Also, it won't be
>> accessible for people with hearing impairment. Even for visually impaired
>> people it won't be feasible in many circumstances. Hence advocacy must
>> continue for OTP option to verify user or else to do away with captcha
>> altogether.
>>
>> Regards.
>>
>>
>> Viraj
>>
>> > On 27-Aug-2019, at 10:46 AM, deepak singla  wrote:
>> >
>> > it is also working with firefox
>> >
>> >> On 8/27/19, George Abraham  wrote:
>> >> Just a thought, why should the Bank dictate as to what browser should
>> >> be
>> >> used? Shouldn't the service be accessible to any browser the customer
>> >> prefers?
>> >>
>> >> -Original Message-
>> >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>> Behalf
>> >> Of avinash shahi
>> >> Sent: Tuesday, August 27, 2019 9:53 AM
>> >> To: AccessIndia: a list for discussing accessibility and issues
>> concerning
>> >> the disabled.
>> >> Subject: Re: [AI] Response from SBI on Capture.
>> >>
>> >> I just loged in. Audio Captcha is working well. Its accessible on crome
>> >> browser.
>> >>
>> >>> On 8/27/19, Aravind R  wrote:
>> >>> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
>> >>> IS COMING IN CHROME
>> >>>
>> >>>> On 8/27/19, aqlak ahamad  wrote:
>> >>>> Audio captcha option is introduced.
>> >>>> But, there is no button is provided to play the audio captcha.
>> >>>>
>> >>>>> On 8/26/19, Akash Kakkar  wrote:
>> >>>>> Instead of recaptcha should be implemented
>> >>>>>
>> >>>>>> On 8/26/19, Amar Jain  wrote:
>> >>>>>> Depends on how it is designed. Some have been really good. But I
>> >>>>>> still recommend text because due to security of the network, one
>> >>>>>> may even not be allowed to play audio captchas!
>> >>>>>>
>> >>>>>> Regards,
>> >>>>>> Amar Jain
>> >>>>>>
>> >>>>>> Sent from my iPhone
>> >>>>>>
>> >>>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham 
>> wrote:
>> >>>>>>>
>> >>>>>>> Does voice capcha's work?
>> >>>>>>>
>> >>>>>>> -Original Message-
>> >>>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>> >>>>>>> On Behalf Of Vetrivel Murugan Adhimoolam
>> >>>>>>> Sent: Monday, August 26, 2019 3:31 PM
>> >>>>>>> To: AccessIndia: a list for discussing accessibility and issues
>> >>>>>>> concerning the disabled.
>> >>>>>>> S

Re: [AI] Response from SBI on Capture.

[Srinivasu Chakravarthula]

We need to be careful in what we say to deal with this isue. While it's
true that solutions experimenting by SBI may not be fully acceptable but
SBI says they continue to provide better solution. For sure, security comes
first than accessibility. So rather than criticising their solutions, it's
important we send in constructive feedback including some practically
possible solutions. For such a large bank, it's not possible to just pick a
solution like Google's reCAPTCHA and implement; they need to examine a lot
of factors. Else as they have rightly said, money of crores of people will
be at risk.

There is some work happening on CAPTCHA at W3C too.
https://www.w3.org/TR/turingtest/

Regards,

Srinivasu Chakravarthula - Twitter: http://twitter.com/CSrinivasu/
Website: http://www.srinivasu.org | http://serveominclusion.com

Let's create an inclusive web!

Lead Accessibility Consultant, Informatica



On Tue, Aug 27, 2019 at 11:26 AM Viraj Kafle  wrote:

> Hi all,
>
> Audio captcha not working on many browsers like Safari. Also, it won't be
> accessible for people with hearing impairment. Even for visually impaired
> people it won't be feasible in many circumstances. Hence advocacy must
> continue for OTP option to verify user or else to do away with captcha
> altogether.
>
> Regards.
>
>
> Viraj
>
> > On 27-Aug-2019, at 10:46 AM, deepak singla  wrote:
> >
> > it is also working with firefox
> >
> >> On 8/27/19, George Abraham  wrote:
> >> Just a thought, why should the Bank dictate as to what browser should be
> >> used? Shouldn't the service be accessible to any browser the customer
> >> prefers?
> >>
> >> -Original Message-
> >> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
> Behalf
> >> Of avinash shahi
> >> Sent: Tuesday, August 27, 2019 9:53 AM
> >> To: AccessIndia: a list for discussing accessibility and issues
> concerning
> >> the disabled.
> >> Subject: Re: [AI] Response from SBI on Capture.
> >>
> >> I just loged in. Audio Captcha is working well. Its accessible on crome
> >> browser.
> >>
> >>> On 8/27/19, Aravind R  wrote:
> >>> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
> >>> IS COMING IN CHROME
> >>>
> >>>> On 8/27/19, aqlak ahamad  wrote:
> >>>> Audio captcha option is introduced.
> >>>> But, there is no button is provided to play the audio captcha.
> >>>>
> >>>>> On 8/26/19, Akash Kakkar  wrote:
> >>>>> Instead of recaptcha should be implemented
> >>>>>
> >>>>>> On 8/26/19, Amar Jain  wrote:
> >>>>>> Depends on how it is designed. Some have been really good. But I
> >>>>>> still recommend text because due to security of the network, one
> >>>>>> may even not be allowed to play audio captchas!
> >>>>>>
> >>>>>> Regards,
> >>>>>> Amar Jain
> >>>>>>
> >>>>>> Sent from my iPhone
> >>>>>>
> >>>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham 
> wrote:
> >>>>>>>
> >>>>>>> Does voice capcha's work?
> >>>>>>>
> >>>>>>> -Original Message-
> >>>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
> >>>>>>> On Behalf Of Vetrivel Murugan Adhimoolam
> >>>>>>> Sent: Monday, August 26, 2019 3:31 PM
> >>>>>>> To: AccessIndia: a list for discussing accessibility and issues
> >>>>>>> concerning the disabled.
> >>>>>>> Subject: [AI] Response from SBI on Capture.
> >>>>>>>
> >>>>>>> FYI.
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> -- Forwarded message --
> >>>>>>> From: DGM IT INTERNET BANKING 
> >>>>>>> Date: Mon, 26 Aug 2019 09:40:12 +
> >>>>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
> >>>>>>> To: "avm...@gmail.com" 
> >>>>>>>
> >>>>>>> Sir
> >>>>>>>
> >>>>>>> We thank you for the feedback and would like to advise that we are
> >>>>>>> aware of the issues the captcha would create for

Re: [AI] Response from SBI on Capture.

[Aravind R]

as a banker, i am expressing what i have observed friends. banks are
not dictating which browsers we have to use. the software vendors do
such things and without technical knowledge of web designing and
security issues, we cannot say why software vendors are dictating
banks. Microsoft wants its users to be pushed to edge so IE11 is not
coming with proper updates. So, in my bank, finacle is working at IE11
with downward compatibility to IE9 but new packages for recovery,
wealth solutions are working in chrome only or IE11 as lowest browser.

On 8/27/19, bhawani shankar verma  wrote:
> true sir, but, now most of the web pages are not compatible with ie11. e.g.
> you can't access IRCTC with ie11. Older version of java runtime, dotnet etc
> also has become incompatible with newer versions of web browsers. Also you
> can't install older versions of many addons and web browsers in windows 10
> PCs.
>
>
> -Original Message-
> From: George Abraham
> Sent: Tuesday, August 27, 2019 10:31 AM
> To: 'AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.'
> Subject: Re: [AI] Response from SBI on Capture.
>
> Just a thought, why should the Bank dictate as to what browser should be
> used? Shouldn't the service be accessible to any browser the customer
> prefers?
>
> -Original Message-
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
> Of avinash shahi
> Sent: Tuesday, August 27, 2019 9:53 AM
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] Response from SBI on Capture.
>
> I just loged in. Audio Captcha is working well. Its accessible on crome
> browser.
>
> On 8/27/19, Aravind R  wrote:
>> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
>> IS COMING IN CHROME
>>
>> On 8/27/19, aqlak ahamad  wrote:
>>> Audio captcha option is introduced.
>>> But, there is no button is provided to play the audio captcha.
>>>
>>> On 8/26/19, Akash Kakkar  wrote:
>>>> Instead of recaptcha should be implemented
>>>>
>>>> On 8/26/19, Amar Jain  wrote:
>>>>> Depends on how it is designed. Some have been really good. But I
>>>>> still recommend text because due to security of the network, one
>>>>> may even not be allowed to play audio captchas!
>>>>>
>>>>> Regards,
>>>>> Amar Jain
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>>>>
>>>>>> Does voice capcha's work?
>>>>>>
>>>>>> -Original Message-
>>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>>>>>> On Behalf Of Vetrivel Murugan Adhimoolam
>>>>>> Sent: Monday, August 26, 2019 3:31 PM
>>>>>> To: AccessIndia: a list for discussing accessibility and issues
>>>>>> concerning the disabled.
>>>>>> Subject: [AI] Response from SBI on Capture.
>>>>>>
>>>>>> FYI.
>>>>>>
>>>>>>
>>>>>>
>>>>>> -- Forwarded message --
>>>>>> From: DGM IT INTERNET BANKING 
>>>>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>>>>> To: "avm...@gmail.com" 
>>>>>>
>>>>>> Sir
>>>>>>
>>>>>> We thank you for the feedback and would like to advise that we are
>>>>>> aware of the issues the captcha would create for our Visually
>>>>>> Challenged customers and sincerely regret the inconvenience
>>>>>> caused.
>>>>>>
>>>>>> However in view of the huge increase in failed login attempts on
>>>>>> the INB system which signals a brute force attack by criminals,
>>>>>> this initiative was taken as a quick fix measure to protect the
>>>>>> interests of crores of INB customers.
>>>>>>
>>>>>> We would like to advise you that a Voice Captcha is under  development
>>>>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>>>>> esteemed VC customers like yourself  also to use INB independently.
>>>>>>
>>>>>> We request you to bear with this mild inconvenience for few days,
>>>&

Re: [AI] Response from SBI on Capture.

[bhawani shankar verma]

true sir, but, now most of the web pages are not compatible with ie11. e.g. 
you can't access IRCTC with ie11. Older version of java runtime, dotnet etc 
also has become incompatible with newer versions of web browsers. Also you 
can't install older versions of many addons and web browsers in windows 10 
PCs.



-Original Message- 
From: George Abraham

Sent: Tuesday, August 27, 2019 10:31 AM
To: 'AccessIndia: a list for discussing accessibility and issues concerning 
the disabled.'

Subject: Re: [AI] Response from SBI on Capture.

Just a thought, why should the Bank dictate as to what browser should be 
used? Shouldn't the service be accessible to any browser the customer 
prefers?


-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
Of avinash shahi

Sent: Tuesday, August 27, 2019 9:53 AM
To: AccessIndia: a list for discussing accessibility and issues concerning 
the disabled.

Subject: Re: [AI] Response from SBI on Capture.

I just loged in. Audio Captcha is working well. Its accessible on crome 
browser.


On 8/27/19, Aravind R  wrote:

YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
IS COMING IN CHROME

On 8/27/19, aqlak ahamad  wrote:

Audio captcha option is introduced.
But, there is no button is provided to play the audio captcha.

On 8/26/19, Akash Kakkar  wrote:

Instead of recaptcha should be implemented

On 8/26/19, Amar Jain  wrote:

Depends on how it is designed. Some have been really good. But I
still recommend text because due to security of the network, one
may even not be allowed to play audio captchas!

Regards,
Amar Jain

Sent from my iPhone


On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:

Does voice capcha's work?

-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
On Behalf Of Vetrivel Murugan Adhimoolam
Sent: Monday, August 26, 2019 3:31 PM
To: AccessIndia: a list for discussing accessibility and issues
concerning the disabled.
Subject: [AI] Response from SBI on Capture.

FYI.



-- Forwarded message --
From: DGM IT INTERNET BANKING 
Date: Mon, 26 Aug 2019 09:40:12 +
Subject: Fw: Accessibility issues with SBI netbanking log-in sight
To: "avm...@gmail.com" 

Sir

We thank you for the feedback and would like to advise that we are
aware of the issues the captcha would create for our Visually
Challenged customers and sincerely regret the inconvenience
caused.

However in view of the huge increase in failed login attempts on
the INB system which signals a brute force attack by criminals,
this initiative was taken as a quick fix measure to protect the
interests of crores of INB customers.

We would like to advise you that a Voice Captcha is under  development
and we expect to roll it out  by 27/08/2019.   This would enable our
esteemed VC customers like yourself  also to use INB independently.

We request you to bear with this mild inconvenience for few days,
in the interests of enhanced  security of your account and funds.

Please feel free to reach out to me for any further assistance


Thanks & Regards,

Ms. Jaya D  Pai
Dy. General Manager | Internet Banking Dept., State Bank Global IT
Centre
| Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400
| 614
Mobile : +91 9867568215

[1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]




From: DGM INB NBG 
Sent: Monday, August 19, 2019 5:45 PM
To: DGM IT INTERNET BANKING 
Subject: FW: Accessibility issues with SBI netbanking log-in sight




सधन्यवाद Thanks and regards.

नगभूषणम वन्दे Nagabhushanam Vande, DGM INB-NBG State Bank of India
Corporate Centre, Digital Payments, 9th Floor, Air India building,
Nariman Point, Mumbai-400021
Ph.022-22874178

From: GM DIGICOMM 
Sent: 19 August 2019 17:40
To: GM IT E-CHANNELS 
Cc: DGM IT INTERNET BANKING ; DGM INB NBG
; CGM P 
Subject: Fwd: Accessibility issues with SBI netbanking log-in
sight

Dear Sir,

For your information and immediate intervention, please.
Best regards,


Pinak Chakraborty,
General Manager (Digital Payments), Digital Payments, Strategy &
Digital Banking Dept., State Bank of India, Corporate Centre, 9th
Floor, Air India Building, Nariman Point,
Mumbai- 400021
India.
Mobile: +917506992001


Sent from my iPad

Begin forwarded message:
From: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
Date: 19 August 2019 at 5:34:40 PM IST
To: Vetrivel Murugan Adhimoolam
mailto:avm...@gmail.com>>
Subject: RE: Accessibility issues with SBI netbanking log-in sight
महोदय/Sir,

बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे
ध्यान में लाने के लिए धन्यवाद ।  हम आपका ईमेल संबंधित अधिकारी को
आवश्यक कार्यवाही के लिए अग्रेषित कर रहे हैं । We have received
your email addressed to the Chairman and thank you for bringing it
to our attention.  We are forwarding your email to the concerned
authorities for further necessary action.

सादर / Regards,

अध्यक्ष

Re: [AI] Response from SBI on Capture.

[Viraj Kafle]

Hi all, 

Audio captcha not working on many browsers like Safari. Also, it won't be 
accessible for people with hearing impairment. Even for visually impaired 
people it won't be feasible in many circumstances. Hence advocacy must continue 
for OTP option to verify user or else to do away with captcha altogether. 

Regards. 
 

Viraj

> On 27-Aug-2019, at 10:46 AM, deepak singla  wrote:
> 
> it is also working with firefox
> 
>> On 8/27/19, George Abraham  wrote:
>> Just a thought, why should the Bank dictate as to what browser should be
>> used? Shouldn't the service be accessible to any browser the customer
>> prefers?
>> 
>> -Original Message-
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
>> Of avinash shahi
>> Sent: Tuesday, August 27, 2019 9:53 AM
>> To: AccessIndia: a list for discussing accessibility and issues concerning
>> the disabled.
>> Subject: Re: [AI] Response from SBI on Capture.
>> 
>> I just loged in. Audio Captcha is working well. Its accessible on crome
>> browser.
>> 
>>> On 8/27/19, Aravind R  wrote:
>>> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
>>> IS COMING IN CHROME
>>> 
>>>> On 8/27/19, aqlak ahamad  wrote:
>>>> Audio captcha option is introduced.
>>>> But, there is no button is provided to play the audio captcha.
>>>> 
>>>>> On 8/26/19, Akash Kakkar  wrote:
>>>>> Instead of recaptcha should be implemented
>>>>> 
>>>>>> On 8/26/19, Amar Jain  wrote:
>>>>>> Depends on how it is designed. Some have been really good. But I
>>>>>> still recommend text because due to security of the network, one
>>>>>> may even not be allowed to play audio captchas!
>>>>>> 
>>>>>> Regards,
>>>>>> Amar Jain
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>>>>> 
>>>>>>> Does voice capcha's work?
>>>>>>> 
>>>>>>> -Original Message-
>>>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>>>>>>> On Behalf Of Vetrivel Murugan Adhimoolam
>>>>>>> Sent: Monday, August 26, 2019 3:31 PM
>>>>>>> To: AccessIndia: a list for discussing accessibility and issues
>>>>>>> concerning the disabled.
>>>>>>> Subject: [AI] Response from SBI on Capture.
>>>>>>> 
>>>>>>> FYI.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> -- Forwarded message --
>>>>>>> From: DGM IT INTERNET BANKING 
>>>>>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>>>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>>>>>> To: "avm...@gmail.com" 
>>>>>>> 
>>>>>>> Sir
>>>>>>> 
>>>>>>> We thank you for the feedback and would like to advise that we are
>>>>>>> aware of the issues the captcha would create for our Visually
>>>>>>> Challenged customers and sincerely regret the inconvenience
>>>>>>> caused.
>>>>>>> 
>>>>>>> However in view of the huge increase in failed login attempts on
>>>>>>> the INB system which signals a brute force attack by criminals,
>>>>>>> this initiative was taken as a quick fix measure to protect the
>>>>>>> interests of crores of INB customers.
>>>>>>> 
>>>>>>> We would like to advise you that a Voice Captcha is under  development
>>>>>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>>>>>> esteemed VC customers like yourself  also to use INB independently.
>>>>>>> 
>>>>>>> We request you to bear with this mild inconvenience for few days,
>>>>>>> in the interests of enhanced  security of your account and funds.
>>>>>>> 
>>>>>>> Please feel free to reach out to me for any further assistance
>>>>>>> 
>>>>>>> 
>>>>>>> Thanks & Regards,
>>>>>>> 
>>>>>>

Re: [AI] Response from SBI on Capture.

[deepak singla]

it is also working with firefox

On 8/27/19, George Abraham  wrote:
> Just a thought, why should the Bank dictate as to what browser should be
> used? Shouldn't the service be accessible to any browser the customer
> prefers?
>
> -Original Message-
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
> Of avinash shahi
> Sent: Tuesday, August 27, 2019 9:53 AM
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] Response from SBI on Capture.
>
> I just loged in. Audio Captcha is working well. Its accessible on crome
> browser.
>
> On 8/27/19, Aravind R  wrote:
>> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
>> IS COMING IN CHROME
>>
>> On 8/27/19, aqlak ahamad  wrote:
>>> Audio captcha option is introduced.
>>> But, there is no button is provided to play the audio captcha.
>>>
>>> On 8/26/19, Akash Kakkar  wrote:
>>>> Instead of recaptcha should be implemented
>>>>
>>>> On 8/26/19, Amar Jain  wrote:
>>>>> Depends on how it is designed. Some have been really good. But I
>>>>> still recommend text because due to security of the network, one
>>>>> may even not be allowed to play audio captchas!
>>>>>
>>>>> Regards,
>>>>> Amar Jain
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>>>>
>>>>>> Does voice capcha's work?
>>>>>>
>>>>>> -Original Message-
>>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in]
>>>>>> On Behalf Of Vetrivel Murugan Adhimoolam
>>>>>> Sent: Monday, August 26, 2019 3:31 PM
>>>>>> To: AccessIndia: a list for discussing accessibility and issues
>>>>>> concerning the disabled.
>>>>>> Subject: [AI] Response from SBI on Capture.
>>>>>>
>>>>>> FYI.
>>>>>>
>>>>>>
>>>>>>
>>>>>> -- Forwarded message --
>>>>>> From: DGM IT INTERNET BANKING 
>>>>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>>>>> To: "avm...@gmail.com" 
>>>>>>
>>>>>> Sir
>>>>>>
>>>>>> We thank you for the feedback and would like to advise that we are
>>>>>> aware of the issues the captcha would create for our Visually
>>>>>> Challenged customers and sincerely regret the inconvenience
>>>>>> caused.
>>>>>>
>>>>>> However in view of the huge increase in failed login attempts on
>>>>>> the INB system which signals a brute force attack by criminals,
>>>>>> this initiative was taken as a quick fix measure to protect the
>>>>>> interests of crores of INB customers.
>>>>>>
>>>>>> We would like to advise you that a Voice Captcha is under  development
>>>>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>>>>> esteemed VC customers like yourself  also to use INB independently.
>>>>>>
>>>>>> We request you to bear with this mild inconvenience for few days,
>>>>>> in the interests of enhanced  security of your account and funds.
>>>>>>
>>>>>> Please feel free to reach out to me for any further assistance
>>>>>>
>>>>>>
>>>>>> Thanks & Regards,
>>>>>>
>>>>>> Ms. Jaya D  Pai
>>>>>> Dy. General Manager | Internet Banking Dept., State Bank Global IT
>>>>>> Centre
>>>>>> | Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400
>>>>>> | 614
>>>>>> Mobile : +91 9867568215
>>>>>>
>>>>>> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
>>>>>>
>>>>>>
>>>>>>
>>>>>> 
>>>>>> From: DGM INB NBG 
>>>>>> Sent: Monday, August 19, 2019 5:45 PM
>>>>>> To: DGM IT INTERNET BANKING 
>>>>>> Subject: FW: Accessibility iss

Re: [AI] Response from SBI on Capture.

[George Abraham]

Just a thought, why should the Bank dictate as to what browser should be used? 
Shouldn't the service be accessible to any browser the customer prefers? 

-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
avinash shahi
Sent: Tuesday, August 27, 2019 9:53 AM
To: AccessIndia: a list for discussing accessibility and issues concerning the 
disabled.
Subject: Re: [AI] Response from SBI on Capture.

I just loged in. Audio Captcha is working well. Its accessible on crome browser.

On 8/27/19, Aravind R  wrote:
> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON 
> IS COMING IN CHROME
>
> On 8/27/19, aqlak ahamad  wrote:
>> Audio captcha option is introduced.
>> But, there is no button is provided to play the audio captcha.
>>
>> On 8/26/19, Akash Kakkar  wrote:
>>> Instead of recaptcha should be implemented
>>>
>>> On 8/26/19, Amar Jain  wrote:
>>>> Depends on how it is designed. Some have been really good. But I 
>>>> still recommend text because due to security of the network, one 
>>>> may even not be allowed to play audio captchas!
>>>>
>>>> Regards,
>>>> Amar Jain
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>>>
>>>>> Does voice capcha's work?
>>>>>
>>>>> -Original Message-
>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] 
>>>>> On Behalf Of Vetrivel Murugan Adhimoolam
>>>>> Sent: Monday, August 26, 2019 3:31 PM
>>>>> To: AccessIndia: a list for discussing accessibility and issues 
>>>>> concerning the disabled.
>>>>> Subject: [AI] Response from SBI on Capture.
>>>>>
>>>>> FYI.
>>>>>
>>>>>
>>>>>
>>>>> -- Forwarded message --
>>>>> From: DGM IT INTERNET BANKING 
>>>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>>>> To: "avm...@gmail.com" 
>>>>>
>>>>> Sir
>>>>>
>>>>> We thank you for the feedback and would like to advise that we are 
>>>>> aware of the issues the captcha would create for our Visually 
>>>>> Challenged customers and sincerely regret the inconvenience 
>>>>> caused.
>>>>>
>>>>> However in view of the huge increase in failed login attempts on 
>>>>> the INB system which signals a brute force attack by criminals, 
>>>>> this initiative was taken as a quick fix measure to protect the 
>>>>> interests of crores of INB customers.
>>>>>
>>>>> We would like to advise you that a Voice Captcha is under  development
>>>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>>>> esteemed VC customers like yourself  also to use INB independently.
>>>>>
>>>>> We request you to bear with this mild inconvenience for few days, 
>>>>> in the interests of enhanced  security of your account and funds.
>>>>>
>>>>> Please feel free to reach out to me for any further assistance
>>>>>
>>>>>
>>>>> Thanks & Regards,
>>>>>
>>>>> Ms. Jaya D  Pai
>>>>> Dy. General Manager | Internet Banking Dept., State Bank Global IT 
>>>>> Centre
>>>>> | Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 
>>>>> | 614
>>>>> Mobile : +91 9867568215
>>>>>
>>>>> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
>>>>>
>>>>>
>>>>>
>>>>> 
>>>>> From: DGM INB NBG 
>>>>> Sent: Monday, August 19, 2019 5:45 PM
>>>>> To: DGM IT INTERNET BANKING 
>>>>> Subject: FW: Accessibility issues with SBI netbanking log-in sight
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> सधन्यवाद Thanks and regards.
>>>>>
>>>>> नगभूषणम वन्दे Nagabhushanam Vande, DGM INB-NBG State Bank of India 
>>>>> Corporate Centre, Digital Payments, 9th Floor, Air India building, 
>>>>> Nariman Point, Mumbai-400021
>>>>>

Re: [AI] Response from SBI on Capture.

[avinash shahi]

I just loged in. Audio Captcha is working well. Its accessible on crome browser.

On 8/27/19, Aravind R  wrote:
> YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
> IS COMING IN CHROME
>
> On 8/27/19, aqlak ahamad  wrote:
>> Audio captcha option is introduced.
>> But, there is no button is provided to play the audio captcha.
>>
>> On 8/26/19, Akash Kakkar  wrote:
>>> Instead of recaptcha should be implemented
>>>
>>> On 8/26/19, Amar Jain  wrote:
>>>> Depends on how it is designed. Some have been really good. But I still
>>>> recommend text because due to security of the network, one may even not
>>>> be
>>>> allowed to play audio captchas!
>>>>
>>>> Regards,
>>>> Amar Jain
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>>>
>>>>> Does voice capcha's work?
>>>>>
>>>>> -Original Message-
>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>>>>> Behalf Of Vetrivel Murugan Adhimoolam
>>>>> Sent: Monday, August 26, 2019 3:31 PM
>>>>> To: AccessIndia: a list for discussing accessibility and issues
>>>>> concerning
>>>>> the disabled.
>>>>> Subject: [AI] Response from SBI on Capture.
>>>>>
>>>>> FYI.
>>>>>
>>>>>
>>>>>
>>>>> -- Forwarded message --
>>>>> From: DGM IT INTERNET BANKING 
>>>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>>>> To: "avm...@gmail.com" 
>>>>>
>>>>> Sir
>>>>>
>>>>> We thank you for the feedback and would like to advise that we are
>>>>> aware
>>>>> of the issues the captcha would create for our Visually Challenged
>>>>> customers and sincerely regret the inconvenience caused.
>>>>>
>>>>> However in view of the huge increase in failed login attempts on the
>>>>> INB
>>>>> system which signals a brute force attack by criminals, this initiative
>>>>> was taken as a quick fix measure to protect the interests of crores of
>>>>> INB
>>>>> customers.
>>>>>
>>>>> We would like to advise you that a Voice Captcha is under  development
>>>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>>>> esteemed VC customers like yourself  also to use INB independently.
>>>>>
>>>>> We request you to bear with this mild inconvenience for few days, in
>>>>> the
>>>>> interests of enhanced  security of your account and funds.
>>>>>
>>>>> Please feel free to reach out to me for any further assistance
>>>>>
>>>>>
>>>>> Thanks & Regards,
>>>>>
>>>>> Ms. Jaya D  Pai
>>>>> Dy. General Manager | Internet Banking Dept., State Bank Global IT
>>>>> Centre
>>>>> | Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 614
>>>>> Mobile : +91 9867568215
>>>>>
>>>>> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
>>>>>
>>>>>
>>>>>
>>>>> 
>>>>> From: DGM INB NBG 
>>>>> Sent: Monday, August 19, 2019 5:45 PM
>>>>> To: DGM IT INTERNET BANKING 
>>>>> Subject: FW: Accessibility issues with SBI netbanking log-in sight
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> सधन्यवाद Thanks and regards.
>>>>>
>>>>> नगभूषणम वन्दे Nagabhushanam Vande,
>>>>> DGM INB-NBG
>>>>> State Bank of India
>>>>> Corporate Centre, Digital Payments,
>>>>> 9th Floor, Air India building,
>>>>> Nariman Point, Mumbai-400021
>>>>> Ph.022-22874178
>>>>>
>>>>> From: GM DIGICOMM 
>>>>> Sent: 19 August 2019 17:40
>>>>> To: GM IT E-CHANNELS 
>>>>> Cc: DGM IT INTERNET BANKING ; DGM INB NBG
>>>>> ; CGM P 
>>>>> Subject: Fwd: Accessibility issues with SBI netbanki

Re: [AI] Response from SBI on Capture.

[Aravind R]

YOU HAVE TO CHECK RADIO BUTTON AUDIO CAPTCHA CHOICE THEN PLAY BUTTON
IS COMING IN CHROME

On 8/27/19, aqlak ahamad  wrote:
> Audio captcha option is introduced.
> But, there is no button is provided to play the audio captcha.
>
> On 8/26/19, Akash Kakkar  wrote:
>> Instead of recaptcha should be implemented
>>
>> On 8/26/19, Amar Jain  wrote:
>>> Depends on how it is designed. Some have been really good. But I still
>>> recommend text because due to security of the network, one may even not
>>> be
>>> allowed to play audio captchas!
>>>
>>> Regards,
>>> Amar Jain
>>>
>>> Sent from my iPhone
>>>
>>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>>
>>>> Does voice capcha's work?
>>>>
>>>> -Original Message-
>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>>>> Behalf Of Vetrivel Murugan Adhimoolam
>>>> Sent: Monday, August 26, 2019 3:31 PM
>>>> To: AccessIndia: a list for discussing accessibility and issues
>>>> concerning
>>>> the disabled.
>>>> Subject: [AI] Response from SBI on Capture.
>>>>
>>>> FYI.
>>>>
>>>>
>>>>
>>>> -- Forwarded message --
>>>> From: DGM IT INTERNET BANKING 
>>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>>> To: "avm...@gmail.com" 
>>>>
>>>> Sir
>>>>
>>>> We thank you for the feedback and would like to advise that we are aware
>>>> of the issues the captcha would create for our Visually Challenged
>>>> customers and sincerely regret the inconvenience caused.
>>>>
>>>> However in view of the huge increase in failed login attempts on the INB
>>>> system which signals a brute force attack by criminals, this initiative
>>>> was taken as a quick fix measure to protect the interests of crores of
>>>> INB
>>>> customers.
>>>>
>>>> We would like to advise you that a Voice Captcha is under  development
>>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>>> esteemed VC customers like yourself  also to use INB independently.
>>>>
>>>> We request you to bear with this mild inconvenience for few days, in the
>>>> interests of enhanced  security of your account and funds.
>>>>
>>>> Please feel free to reach out to me for any further assistance
>>>>
>>>>
>>>> Thanks & Regards,
>>>>
>>>> Ms. Jaya D  Pai
>>>> Dy. General Manager | Internet Banking Dept., State Bank Global IT
>>>> Centre
>>>> | Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 614
>>>> Mobile : +91 9867568215
>>>>
>>>> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
>>>>
>>>>
>>>>
>>>> 
>>>> From: DGM INB NBG 
>>>> Sent: Monday, August 19, 2019 5:45 PM
>>>> To: DGM IT INTERNET BANKING 
>>>> Subject: FW: Accessibility issues with SBI netbanking log-in sight
>>>>
>>>>
>>>>
>>>>
>>>> सधन्यवाद Thanks and regards.
>>>>
>>>> नगभूषणम वन्दे Nagabhushanam Vande,
>>>> DGM INB-NBG
>>>> State Bank of India
>>>> Corporate Centre, Digital Payments,
>>>> 9th Floor, Air India building,
>>>> Nariman Point, Mumbai-400021
>>>> Ph.022-22874178
>>>>
>>>> From: GM DIGICOMM 
>>>> Sent: 19 August 2019 17:40
>>>> To: GM IT E-CHANNELS 
>>>> Cc: DGM IT INTERNET BANKING ; DGM INB NBG
>>>> ; CGM P 
>>>> Subject: Fwd: Accessibility issues with SBI netbanking log-in sight
>>>>
>>>> Dear Sir,
>>>>
>>>> For your information and immediate intervention, please.
>>>> Best regards,
>>>>
>>>>
>>>> Pinak Chakraborty,
>>>> General Manager (Digital Payments),
>>>> Digital Payments,
>>>> Strategy & Digital Banking Dept.,
>>>> State Bank of India,
>>>> Corporate Centre,
>>>> 9th Floor, Air India Building,
>>>> Nariman Point,
>>>> Mumbai- 400021
>>&g

Re: [AI] Response from SBI on Capture.

[aqlak ahamad]

Audio captcha option is introduced.
But, there is no button is provided to play the audio captcha.

On 8/26/19, Akash Kakkar  wrote:
> Instead of recaptcha should be implemented
>
> On 8/26/19, Amar Jain  wrote:
>> Depends on how it is designed. Some have been really good. But I still
>> recommend text because due to security of the network, one may even not be
>> allowed to play audio captchas!
>>
>> Regards,
>> Amar Jain
>>
>> Sent from my iPhone
>>
>>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>>
>>> Does voice capcha's work?
>>>
>>> -Original Message-
>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>>> Behalf Of Vetrivel Murugan Adhimoolam
>>> Sent: Monday, August 26, 2019 3:31 PM
>>> To: AccessIndia: a list for discussing accessibility and issues
>>> concerning
>>> the disabled.
>>> Subject: [AI] Response from SBI on Capture.
>>>
>>> FYI.
>>>
>>>
>>>
>>> -- Forwarded message --
>>> From: DGM IT INTERNET BANKING 
>>> Date: Mon, 26 Aug 2019 09:40:12 +
>>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>>> To: "avm...@gmail.com" 
>>>
>>> Sir
>>>
>>> We thank you for the feedback and would like to advise that we are aware
>>> of the issues the captcha would create for our Visually Challenged
>>> customers and sincerely regret the inconvenience caused.
>>>
>>> However in view of the huge increase in failed login attempts on the INB
>>> system which signals a brute force attack by criminals, this initiative
>>> was taken as a quick fix measure to protect the interests of crores of
>>> INB
>>> customers.
>>>
>>> We would like to advise you that a Voice Captcha is under  development
>>> and we expect to roll it out  by 27/08/2019.   This would enable our
>>> esteemed VC customers like yourself  also to use INB independently.
>>>
>>> We request you to bear with this mild inconvenience for few days, in the
>>> interests of enhanced  security of your account and funds.
>>>
>>> Please feel free to reach out to me for any further assistance
>>>
>>>
>>> Thanks & Regards,
>>>
>>> Ms. Jaya D  Pai
>>> Dy. General Manager | Internet Banking Dept., State Bank Global IT Centre
>>> | Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 614
>>> Mobile : +91 9867568215
>>>
>>> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
>>>
>>>
>>>
>>> 
>>> From: DGM INB NBG 
>>> Sent: Monday, August 19, 2019 5:45 PM
>>> To: DGM IT INTERNET BANKING 
>>> Subject: FW: Accessibility issues with SBI netbanking log-in sight
>>>
>>>
>>>
>>>
>>> सधन्यवाद Thanks and regards.
>>>
>>> नगभूषणम वन्दे Nagabhushanam Vande,
>>> DGM INB-NBG
>>> State Bank of India
>>> Corporate Centre, Digital Payments,
>>> 9th Floor, Air India building,
>>> Nariman Point, Mumbai-400021
>>> Ph.022-22874178
>>>
>>> From: GM DIGICOMM 
>>> Sent: 19 August 2019 17:40
>>> To: GM IT E-CHANNELS 
>>> Cc: DGM IT INTERNET BANKING ; DGM INB NBG
>>> ; CGM P 
>>> Subject: Fwd: Accessibility issues with SBI netbanking log-in sight
>>>
>>> Dear Sir,
>>>
>>> For your information and immediate intervention, please.
>>> Best regards,
>>>
>>>
>>> Pinak Chakraborty,
>>> General Manager (Digital Payments),
>>> Digital Payments,
>>> Strategy & Digital Banking Dept.,
>>> State Bank of India,
>>> Corporate Centre,
>>> 9th Floor, Air India Building,
>>> Nariman Point,
>>> Mumbai- 400021
>>> India.
>>> Mobile: +917506992001
>>>
>>>
>>> Sent from my iPad
>>>
>>> Begin forwarded message:
>>> From: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
>>> Date: 19 August 2019 at 5:34:40 PM IST
>>> To: Vetrivel Murugan Adhimoolam
>>> mailto:avm...@gmail.com>>
>>> Subject: RE: Accessibility issues with SBI netbanking log-in sight
>>> महोदय/Sir,
>>>
>>> बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान में
>>> लाने के लिए धन्यवाद ।  हम आपका ईमेल संबंध

Re: [AI] Response from SBI on Capture.

[Akash Kakkar]

Instead of recaptcha should be implemented

On 8/26/19, Amar Jain  wrote:
> Depends on how it is designed. Some have been really good. But I still
> recommend text because due to security of the network, one may even not be
> allowed to play audio captchas!
>
> Regards,
> Amar Jain
>
> Sent from my iPhone
>
>> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
>>
>> Does voice capcha's work?
>>
>> -Original Message-
>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>> Behalf Of Vetrivel Murugan Adhimoolam
>> Sent: Monday, August 26, 2019 3:31 PM
>> To: AccessIndia: a list for discussing accessibility and issues concerning
>> the disabled.
>> Subject: [AI] Response from SBI on Capture.
>>
>> FYI.
>>
>>
>>
>> -- Forwarded message --
>> From: DGM IT INTERNET BANKING 
>> Date: Mon, 26 Aug 2019 09:40:12 +
>> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
>> To: "avm...@gmail.com" 
>>
>> Sir
>>
>> We thank you for the feedback and would like to advise that we are aware
>> of the issues the captcha would create for our Visually Challenged
>> customers and sincerely regret the inconvenience caused.
>>
>> However in view of the huge increase in failed login attempts on the INB
>> system which signals a brute force attack by criminals, this initiative
>> was taken as a quick fix measure to protect the interests of crores of INB
>> customers.
>>
>> We would like to advise you that a Voice Captcha is under  development
>> and we expect to roll it out  by 27/08/2019.   This would enable our
>> esteemed VC customers like yourself  also to use INB independently.
>>
>> We request you to bear with this mild inconvenience for few days, in the
>> interests of enhanced  security of your account and funds.
>>
>> Please feel free to reach out to me for any further assistance
>>
>>
>> Thanks & Regards,
>>
>> Ms. Jaya D  Pai
>> Dy. General Manager | Internet Banking Dept., State Bank Global IT Centre
>> | Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 614
>> Mobile : +91 9867568215
>>
>> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
>>
>>
>>
>> 
>> From: DGM INB NBG 
>> Sent: Monday, August 19, 2019 5:45 PM
>> To: DGM IT INTERNET BANKING 
>> Subject: FW: Accessibility issues with SBI netbanking log-in sight
>>
>>
>>
>>
>> सधन्यवाद Thanks and regards.
>>
>> नगभूषणम वन्दे Nagabhushanam Vande,
>> DGM INB-NBG
>> State Bank of India
>> Corporate Centre, Digital Payments,
>> 9th Floor, Air India building,
>> Nariman Point, Mumbai-400021
>> Ph.022-22874178
>>
>> From: GM DIGICOMM 
>> Sent: 19 August 2019 17:40
>> To: GM IT E-CHANNELS 
>> Cc: DGM IT INTERNET BANKING ; DGM INB NBG
>> ; CGM P 
>> Subject: Fwd: Accessibility issues with SBI netbanking log-in sight
>>
>> Dear Sir,
>>
>> For your information and immediate intervention, please.
>> Best regards,
>>
>>
>> Pinak Chakraborty,
>> General Manager (Digital Payments),
>> Digital Payments,
>> Strategy & Digital Banking Dept.,
>> State Bank of India,
>> Corporate Centre,
>> 9th Floor, Air India Building,
>> Nariman Point,
>> Mumbai- 400021
>> India.
>> Mobile: +917506992001
>>
>>
>> Sent from my iPad
>>
>> Begin forwarded message:
>> From: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
>> Date: 19 August 2019 at 5:34:40 PM IST
>> To: Vetrivel Murugan Adhimoolam
>> mailto:avm...@gmail.com>>
>> Subject: RE: Accessibility issues with SBI netbanking log-in sight
>> महोदय/Sir,
>>
>> बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान में
>> लाने के लिए धन्यवाद ।  हम आपका ईमेल संबंधित अधिकारी को आवश्यक कार्यवाही के
>> लिए अग्रेषित कर रहे हैं । We have received your email addressed to the
>> Chairman and thank you for bringing it to our attention.  We are
>> forwarding your email to the concerned authorities for further necessary
>> action.
>>
>> सादर / Regards,
>>
>> अध्यक्ष के कार्यकारी सचिव / Executive Secretary to Chairman
>>
>> -Original Message-
>> From: Vetrivel Murugan Adhimoolam
>> mailto:avm...@gmail.com>>
>> Sent: 17 August 2019 10:21
>> To: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
>> Sub

Re: [AI] Response from SBI on Capture.

[Amar Jain]

Depends on how it is designed. Some have been really good. But I still 
recommend text because due to security of the network, one may even not be 
allowed to play audio captchas!

Regards,
Amar Jain

Sent from my iPhone

> On 26-Aug-2019, at 4:41 PM, George Abraham  wrote:
> 
> Does voice capcha's work?
> 
> -Original Message-
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
> Of Vetrivel Murugan Adhimoolam
> Sent: Monday, August 26, 2019 3:31 PM
> To: AccessIndia: a list for discussing accessibility and issues concerning 
> the disabled.
> Subject: [AI] Response from SBI on Capture.
> 
> FYI.
> 
> 
> 
> -- Forwarded message --
> From: DGM IT INTERNET BANKING 
> Date: Mon, 26 Aug 2019 09:40:12 +
> Subject: Fw: Accessibility issues with SBI netbanking log-in sight
> To: "avm...@gmail.com" 
> 
> Sir
> 
> We thank you for the feedback and would like to advise that we are aware of 
> the issues the captcha would create for our Visually Challenged customers and 
> sincerely regret the inconvenience caused.
> 
> However in view of the huge increase in failed login attempts on the INB 
> system which signals a brute force attack by criminals, this initiative was 
> taken as a quick fix measure to protect the interests of crores of INB 
> customers.
> 
> We would like to advise you that a Voice Captcha is under  development
> and we expect to roll it out  by 27/08/2019.   This would enable our
> esteemed VC customers like yourself  also to use INB independently.
> 
> We request you to bear with this mild inconvenience for few days, in the 
> interests of enhanced  security of your account and funds.
> 
> Please feel free to reach out to me for any further assistance
> 
> 
> Thanks & Regards,
> 
> Ms. Jaya D  Pai
> Dy. General Manager | Internet Banking Dept., State Bank Global IT Centre | 
> Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 614 Mobile : 
> +91 9867568215
> 
> [1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]
> 
> 
> 
> 
> From: DGM INB NBG 
> Sent: Monday, August 19, 2019 5:45 PM
> To: DGM IT INTERNET BANKING 
> Subject: FW: Accessibility issues with SBI netbanking log-in sight
> 
> 
> 
> 
> सधन्यवाद Thanks and regards.
> 
> नगभूषणम वन्दे Nagabhushanam Vande,
> DGM INB-NBG
> State Bank of India
> Corporate Centre, Digital Payments,
> 9th Floor, Air India building,
> Nariman Point, Mumbai-400021
> Ph.022-22874178
> 
> From: GM DIGICOMM 
> Sent: 19 August 2019 17:40
> To: GM IT E-CHANNELS 
> Cc: DGM IT INTERNET BANKING ; DGM INB NBG 
> ; CGM P 
> Subject: Fwd: Accessibility issues with SBI netbanking log-in sight
> 
> Dear Sir,
> 
> For your information and immediate intervention, please.
> Best regards,
> 
> 
> Pinak Chakraborty,
> General Manager (Digital Payments),
> Digital Payments,
> Strategy & Digital Banking Dept.,
> State Bank of India,
> Corporate Centre,
> 9th Floor, Air India Building,
> Nariman Point,
> Mumbai- 400021
> India.
> Mobile: +917506992001
> 
> 
> Sent from my iPad
> 
> Begin forwarded message:
> From: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
> Date: 19 August 2019 at 5:34:40 PM IST
> To: Vetrivel Murugan Adhimoolam mailto:avm...@gmail.com>>
> Subject: RE: Accessibility issues with SBI netbanking log-in sight महोदय/Sir,
> 
> बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान में लाने 
> के लिए धन्यवाद ।  हम आपका ईमेल संबंधित अधिकारी को आवश्यक कार्यवाही के लिए 
> अग्रेषित कर रहे हैं । We have received your email addressed to the Chairman 
> and thank you for bringing it to our attention.  We are forwarding your email 
> to the concerned authorities for further necessary action.
> 
> सादर / Regards,
> 
> अध्यक्ष के कार्यकारी सचिव / Executive Secretary to Chairman
> 
> -Original Message-
> From: Vetrivel Murugan Adhimoolam mailto:avm...@gmail.com>>
> Sent: 17 August 2019 10:21
> To: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
> Subject: Accessibility issues with SBI netbanking log-in sight
> 
> Warning: This email is not originated from SBI. Do not click on attachment or 
> links/URL unless sender is reliable. Malware/ Viruses can be easily 
> transmitted via email.
> 
> Dear Sir/Madam,
> 
> The SBI netbanking sight:
> 
> https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fretail.onlinesbi.com%2Fretail%2Flogin.htm%23data=02%7C01%7Cgm.digicomm%40sbi.co.in%7C8fb6876360844708fde608d7249d6a4b%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637018130814388591sdata=WEAFOZhasO9lbizHDGaaJ

Re: [AI] Response from SBI on Capture.

[George Abraham]

Does voice capcha's work?

-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
Vetrivel Murugan Adhimoolam
Sent: Monday, August 26, 2019 3:31 PM
To: AccessIndia: a list for discussing accessibility and issues concerning the 
disabled.
Subject: [AI] Response from SBI on Capture.

FYI.



-- Forwarded message --
From: DGM IT INTERNET BANKING 
Date: Mon, 26 Aug 2019 09:40:12 +
Subject: Fw: Accessibility issues with SBI netbanking log-in sight
To: "avm...@gmail.com" 

Sir

We thank you for the feedback and would like to advise that we are aware of the 
issues the captcha would create for our Visually Challenged customers and 
sincerely regret the inconvenience caused.

However in view of the huge increase in failed login attempts on the INB system 
which signals a brute force attack by criminals, this initiative was taken as a 
quick fix measure to protect the interests of crores of INB customers.

We would like to advise you that a Voice Captcha is under  development
 and we expect to roll it out  by 27/08/2019.   This would enable our
esteemed VC customers like yourself  also to use INB independently.

We request you to bear with this mild inconvenience for few days, in the 
interests of enhanced  security of your account and funds.

Please feel free to reach out to me for any further assistance


Thanks & Regards,

Ms. Jaya D  Pai
Dy. General Manager | Internet Banking Dept., State Bank Global IT Centre | 
Ground floor "C" Wing | Sector-11, CBD Belapur | Navi Mumbai 400 614 Mobile : 
+91 9867568215

[1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]




From: DGM INB NBG 
Sent: Monday, August 19, 2019 5:45 PM
To: DGM IT INTERNET BANKING 
Subject: FW: Accessibility issues with SBI netbanking log-in sight




सधन्यवाद Thanks and regards.

नगभूषणम वन्दे Nagabhushanam Vande,
DGM INB-NBG
State Bank of India
Corporate Centre, Digital Payments,
9th Floor, Air India building,
Nariman Point, Mumbai-400021
Ph.022-22874178

From: GM DIGICOMM 
Sent: 19 August 2019 17:40
To: GM IT E-CHANNELS 
Cc: DGM IT INTERNET BANKING ; DGM INB NBG 
; CGM P 
Subject: Fwd: Accessibility issues with SBI netbanking log-in sight

Dear Sir,

For your information and immediate intervention, please.
Best regards,


Pinak Chakraborty,
General Manager (Digital Payments),
Digital Payments,
Strategy & Digital Banking Dept.,
State Bank of India,
Corporate Centre,
9th Floor, Air India Building,
Nariman Point,
Mumbai- 400021
India.
Mobile: +917506992001


Sent from my iPad

Begin forwarded message:
From: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
Date: 19 August 2019 at 5:34:40 PM IST
To: Vetrivel Murugan Adhimoolam mailto:avm...@gmail.com>>
Subject: RE: Accessibility issues with SBI netbanking log-in sight महोदय/Sir,

बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान में लाने के 
लिए धन्यवाद ।  हम आपका ईमेल संबंधित अधिकारी को आवश्यक कार्यवाही के लिए अग्रेषित 
कर रहे हैं । We have received your email addressed to the Chairman and thank 
you for bringing it to our attention.  We are forwarding your email to the 
concerned authorities for further necessary action.

सादर / Regards,

अध्यक्ष के कार्यकारी सचिव / Executive Secretary to Chairman

-Original Message-
From: Vetrivel Murugan Adhimoolam mailto:avm...@gmail.com>>
Sent: 17 August 2019 10:21
To: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
Subject: Accessibility issues with SBI netbanking log-in sight

Warning: This email is not originated from SBI. Do not click on attachment or 
links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted 
via email.

Dear Sir/Madam,

The SBI netbanking sight:

https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fretail.onlinesbi.com%2Fretail%2Flogin.htm%23data=02%7C01%7Cgm.digicomm%40sbi.co.in%7C8fb6876360844708fde608d7249d6a4b%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637018130814388591sdata=WEAFOZhasO9lbizHDGaaJW%2FpCYh%2BcZYuoGklTpQOTjo%3Dreserved=0<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fretail.onlinesbi.com%2Fretail%2Flogin.htm%23=02%7C01%7Cdgmit.inb%40sbi.co.in%7Cec592e9540eb4ee8847008d7249edd48%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637018137037301161=9s0VXOy%2FTG9ifATzxC8Nw28JKPE6sUdH%2FmRI7EuJG5Y%3D=0>

has been inaccessible to visually challenged/print disabled customers for the 
past few days as the sight administration introduced capture verification code. 
SBI in India has been known for it's excellent service to persons with 
disability and this latest decision to introduce capture verification code on 
the SBI netbanking sight is unfortunate. We have been receiving cold response 
from SBI customer Service executives on this matter. As SBI netbanking already 
has security features included at multiple stages of it's navigation, kindly 
consider our situation and take back the 

[AI] Response from SBI on Capture.

[Vetrivel Murugan Adhimoolam]

FYI.



-- Forwarded message --
From: DGM IT INTERNET BANKING 
Date: Mon, 26 Aug 2019 09:40:12 +
Subject: Fw: Accessibility issues with SBI netbanking log-in sight
To: "avm...@gmail.com" 

Sir

We thank you for the feedback and would like to advise that we are
aware of the issues the captcha would create for our Visually
Challenged customers and sincerely regret the inconvenience caused.

However in view of the huge increase in failed login attempts on the
INB system which signals a brute force attack by criminals, this
initiative was taken as a quick fix measure to protect the interests
of crores of INB customers.

We would like to advise you that a Voice Captcha is under  development
 and we expect to roll it out  by 27/08/2019.   This would enable our
esteemed VC customers like yourself  also to use INB independently.

We request you to bear with this mild inconvenience for few days, in
the interests of enhanced  security of your account and funds.

Please feel free to reach out to me for any further assistance


Thanks & Regards,

Ms. Jaya D  Pai
Dy. General Manager | Internet Banking Dept.,
State Bank Global IT Centre | Ground floor "C" Wing | Sector-11, CBD
Belapur | Navi Mumbai 400 614
Mobile : +91 9867568215

[1503899680942_SBI][cid:_1_11ACC46011ACC1F4003AD56A65257FAB]




From: DGM INB NBG 
Sent: Monday, August 19, 2019 5:45 PM
To: DGM IT INTERNET BANKING 
Subject: FW: Accessibility issues with SBI netbanking log-in sight




सधन्यवाद Thanks and regards.

नगभूषणम वन्दे Nagabhushanam Vande,
DGM INB-NBG
State Bank of India
Corporate Centre, Digital Payments,
9th Floor, Air India building,
Nariman Point, Mumbai-400021
Ph.022-22874178

From: GM DIGICOMM 
Sent: 19 August 2019 17:40
To: GM IT E-CHANNELS 
Cc: DGM IT INTERNET BANKING ; DGM INB NBG
; CGM P 
Subject: Fwd: Accessibility issues with SBI netbanking log-in sight

Dear Sir,

For your information and immediate intervention, please.
Best regards,


Pinak Chakraborty,
General Manager (Digital Payments),
Digital Payments,
Strategy & Digital Banking Dept.,
State Bank of India,
Corporate Centre,
9th Floor, Air India Building,
Nariman Point,
Mumbai- 400021
India.
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Begin forwarded message:
From: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
Date: 19 August 2019 at 5:34:40 PM IST
To: Vetrivel Murugan Adhimoolam mailto:avm...@gmail.com>>
Subject: RE: Accessibility issues with SBI netbanking log-in sight
महोदय/Sir,

बैंक के अध्यक्ष को संबोधित आपका ईमेल हमे प्राप्त हुआ और हमारे ध्यान
में लाने के लिए धन्यवाद ।  हम आपका ईमेल संबंधित अधिकारी को आवश्यक
कार्यवाही के लिए अग्रेषित कर रहे हैं ।
We have received your email addressed to the Chairman and thank you
for bringing it to our attention.  We are forwarding your email to the
concerned authorities for further necessary action.

सादर / Regards,

अध्यक्ष के कार्यकारी सचिव / Executive Secretary to Chairman

-Original Message-
From: Vetrivel Murugan Adhimoolam mailto:avm...@gmail.com>>
Sent: 17 August 2019 10:21
To: CHAIRMAN SBI mailto:chair...@sbi.co.in>>
Subject: Accessibility issues with SBI netbanking log-in sight

Warning: This email is not originated from SBI. Do not click on
attachment or links/URL unless sender is reliable. Malware/ Viruses
can be easily transmitted via email.

Dear Sir/Madam,

The SBI netbanking sight:

https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fretail.onlinesbi.com%2Fretail%2Flogin.htm%23data=02%7C01%7Cgm.digicomm%40sbi.co.in%7C8fb6876360844708fde608d7249d6a4b%7Cfbdb22357f504509b407c58325ec27a8%7C0%7C0%7C637018130814388591sdata=WEAFOZhasO9lbizHDGaaJW%2FpCYh%2BcZYuoGklTpQOTjo%3Dreserved=0

has been inaccessible to visually challenged/print disabled customers
for the past few days as the sight administration introduced capture
verification code. SBI in India has been known for it's excellent
service to persons with disability and this latest decision to
introduce capture verification code on the SBI netbanking sight is
unfortunate. We have been receiving cold response from SBI customer
Service executives on this matter. As SBI netbanking already has
security features included at multiple stages of it's navigation,
kindly consider our situation and take back the capture code from the
netbanking sight.

Thanks in advance for your consideration.

--
Thanks and Regards,

Vetri.


அவசியத்திற்க்கு ாங்கிலம், அடையாலமாய்த் தமிழ்!

English is my necesity, but Tamil is my identity!


Vetrivel Murugan Adhimoolam,
Staffing and Sourcing coordinator,
BGL13 - Ground Floor,
Cisco Systems Limited,
SEZ Unit,
Cessna Business Park,
Kadubeesanahalli Village,
Varthur