TSM V6.3 Client/Server for x86_64: solaris .. . missing ?
Hi All, just wanted to call the ibm service but its currently saying 'this service is not available at the moment' ... Someone knows why the 'x86_64: solaris' is missing in the support-matrix both for client and server 6.3 ? there is only sparc listed - will the x86-support be available another time ? thanks in advance for any hints Rainer -- Rainer Wolf eMail: rainer.w...@uni-ulm.de kiz - Abt. Infrastruktur Tel/Fax: ++49 731 50-22482/22471 Universitaet Ulm
Re: Can you restore a SystemState backup when you have the HP OpenView problem?
Hi Lindsay, 1. The ANS1417W messages indicate that the system state files named in those messages are being backed up as part of the drive they reside on, which is a safety net we built into TSM to help ensure a viable system state backup; but they are not a solution. The solution is to take the actions described in the flash http://www.ibm.com/support/docview.wss?uid=swg21462430. The actions are also described in the local fix section of the APAR text. 2. The RC 12 is an indication that some significant error occurred during the backup operation. It might be due to a problem in the system state backup, or it might be due to some other problem occurring during a different part of the backup. The dsmsched.log and dsmerror.log files should be reviewed carefully to find out what is driving the RC 12. It is not due to the ANS1417W messages. Without knowing the cause, I would have to assume the backup is not good until proven otherwise. If indeed the error occurs during system state backup, then the system state backup is NOT good. 3. If the backup is failing during system state backup, but the system state backup indicates a completion date, then a PMR should be opened with IBM TSM support to assist in better understanding the reason. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-10-27 21:28:34: From: Lindsay Morris lind...@tsmworks.com To: ADSM-L@vm.marist.edu Date: 2011-10-27 21:30 Subject: Can you restore a SystemState backup when you have the HP OpenView problem? Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Hi, all. I have a customer running the 6.2.2.2 client on Windows boxes that have HP OpenView installed. (See APAR IC72446, http://www-01.ibm.com/support/docview.wss?uid=swg1IC72446 .) As the APAR says, they see a lot of dsmsched.log messages like this: ANS1417W Protected system state file filename is backed up to the drive file space, not system state file space And they could ignore those. But then the backup says it fails with RC=12. On the other hand, query filespace shows the SystemState filespace as backed up successfully at that time. So they don't know whether to believe the RC=12 failure, or the last-backup date success indicator. And they can't easily find a test case. So, has anybody tested a SystemState restore after a similar backup failure? Or can Andy Raibeck say with authority that the SystemState restore will by golly work, regardless of the RC=12? Thanks for any wisdom. -- Lindsay Morris TSMworks, Inc. lind...@tsmworks.com 1-859-539-9900 -- Lindsay Morris CEO, TSMworks Tel. 1-859-539-9900 lind...@tsmworks.com
Re: TSM V6.3 Client/Server for x86_64: solaris .. . missing ?
Hello Rainer, The Solaris x86 platform will not be supported with TSM 6.3. However, it is still supported in version 6.2 for quite some time to come. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-10-28 04:28:23: From: Rainer Wolf rainer.w...@uni-ulm.de To: ADSM-L@vm.marist.edu Date: 2011-10-28 04:34 Subject: TSM V6.3 Client/Server for x86_64: solaris .. . missing ? Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Hi All, just wanted to call the ibm service but its currently saying 'this service is not available at the moment' ... Someone knows why the 'x86_64: solaris' is missing in the support-matrix both for client and server 6.3 ? there is only sparc listed - will the x86-support be available another time ? thanks in advance for any hints Rainer -- Rainer Wolf eMail: rainer.w...@uni-ulm.de kiz - Abt. Infrastruktur Tel/Fax: ++49 731 50-22482/22471 Universitaet Ulm
Re: Can you restore a SystemState backup when you have the HP OpenView problem?
Thanks, Andy. I did find another error that explains the RC=12 result, That pointed me to another PMR concerning SNAPSHOTFSIDLETIMEOUT - but then the problem went away mysteriously, Oh well. Thanks again. On Friday, October 28, 2011, Andrew Raibeck stor...@us.ibm.com wrote: Hi Lindsay, 1. The ANS1417W messages indicate that the system state files named in those messages are being backed up as part of the drive they reside on, which is a safety net we built into TSM to help ensure a viable system state backup; but they are not a solution. The solution is to take the actions described in the flash http://www.ibm.com/support/docview.wss?uid=swg21462430. The actions are also described in the local fix section of the APAR text. 2. The RC 12 is an indication that some significant error occurred during the backup operation. It might be due to a problem in the system state backup, or it might be due to some other problem occurring during a different part of the backup. The dsmsched.log and dsmerror.log files should be reviewed carefully to find out what is driving the RC 12. It is not due to the ANS1417W messages. Without knowing the cause, I would have to assume the backup is not good until proven otherwise. If indeed the error occurs during system state backup, then the system state backup is NOT good. 3. If the backup is failing during system state backup, but the system state backup indicates a completion date, then a PMR should be opened with IBM TSM support to assist in better understanding the reason. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager ADSM: Dist Stor Manager ADSM-L@vm.marist.edu wrote on 2011-10-27 21:28:34: From: Lindsay Morris lind...@tsmworks.com To: ADSM-L@vm.marist.edu Date: 2011-10-27 21:30 Subject: Can you restore a SystemState backup when you have the HP OpenView problem? Sent by: ADSM: Dist Stor Manager ADSM-L@vm.marist.edu Hi, all. I have a customer running the 6.2.2.2 client on Windows boxes that have HP OpenView installed. (See APAR IC72446, http://www-01.ibm.com/support/docview.wss?uid=swg1IC72446 .) As the APAR says, they see a lot of dsmsched.log messages like this: ANS1417W Protected system state file filename is backed up to the drive file space, not system state file space And they could ignore those. But then the backup says it fails with RC=12. On the other hand, query filespace shows the SystemState filespace as backed up successfully at that time. So they don't know whether to believe the RC=12 failure, or the last-backup date success indicator. And they can't easily find a test case. So, has anybody tested a SystemState restore after a similar backup failure? Or can Andy Raibeck say with authority that the SystemState restore will by golly work, regardless of the RC=12? Thanks for any wisdom. -- Lindsay Morris TSMworks, Inc. lind...@tsmworks.com 1-859-539-9900 -- Lindsay Morris CEO, TSMworks Tel. 1-859-539-9900 lind...@tsmworks.com -- Lindsay Morris CEO, TSMworks Tel. 1-859-539-9900 lind...@tsmworks.com
Linux TSM Server discovering scsi tape drives
Hi Everyone, We're in the process of trying to set up a new TSM 6.2.3.0 Linux server and we are trying to configure the tape drives to the OS. Would anyone happen to know what needs to be done? We have already zoned the tape drives to hba's on the linux server, but we still do not see the drives. (Even after reboot.) Any suggestions? Just let me know. Thanks! This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates.
Re: Linux TSM Server discovering scsi tape drives
Do you seem the drives being detected in dmesg or lsscsi? -- -- Skylar Thompson (skyl...@u.washington.edu) -- Genome Sciences Department, System Administrator -- Foege Building S046, (206)-685-7354 -- University of Washington School of Medicine On 10/28/11 10:52 AM, Moyer, Joni M wrote: Hi Everyone, We're in the process of trying to set up a new TSM 6.2.3.0 Linux server and we are trying to configure the tape drives to the OS. Would anyone happen to know what needs to be done? We have already zoned the tape drives to hba's on the linux server, but we still do not see the drives. (Even after reboot.) Any suggestions? Just let me know. Thanks! This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates.
Re: Linux TSM Server discovering scsi tape drives
Have you installed the lin_tape drivers and/or daemon? https://www-304.ibm.com/support/docview.wss?uid=swg21397283 From: Moyer, Joni M joni.mo...@highmark.com To: ADSM-L@VM.MARIST.EDU Date: 10/28/2011 02:13 PM Subject:[ADSM-L] Linux TSM Server discovering scsi tape drives Sent by:ADSM: Dist Stor Manager ADSM-L@VM.MARIST.EDU Hi Everyone, We're in the process of trying to set up a new TSM 6.2.3.0 Linux server and we are trying to configure the tape drives to the OS. Would anyone happen to know what needs to be done? We have already zoned the tape drives to hba's on the linux server, but we still do not see the drives. (Even after reboot.) Any suggestions? Just let me know. Thanks! This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates.
TSM 6.3 Admin Center Requirements
Has anyone found the doc for TSM 6.3 Admin Center Requirements that is supposed to be at http://www-01.ibm.com/support/docview.wss?uid=swg21515628? I'm trying to clarify if it's supported on Windows 2008 R2 x64, or Windows 2008 x64 (without R2). I assume 6.3 does because 6.2 supports 2008 R2. Harold
Re: SV:Linux TSM Server discovering scsi tape drives
The drives are lto5. We’re checking into drivers right now. We thought we had the correct ones installed, but that’s where we’re starting to troubleshoot the issue. Thanks! From: daniel.sparr...@exist.se [mailto:daniel.sparr...@exist.se] Sent: Friday, October 28, 2011 2:21 PM To: Moyer, Joni M Cc: ADSM-L@VM.MARIST.EDU Subject: SV:Linux TSM Server discovering scsi tape drives It would help if you supplied us with what kind of drives you are using. The drives should always be visible in the /proc/scsi/scsi file if they are physically visible to the machine. If they arent configured in linux, there could be a number of reasons, the most common is a lack of drivers. Best Regards Daniel Skickat från Lotus Traveler Moyer, Joni M --- Linux TSM Server discovering scsi tape drives --- Från: Moyer, Joni M Till ADSM-L@VM.MARIST.EDU Datum: fre, 28 okt 2011 19:57 Ämne Linux TSM Server discovering scsi tape drives Hi Everyone, We're in the process of trying to set up a new TSM 6.2.3.0 Linux server and we are trying to configure the tape drives to the OS. Would anyone happen to know what needs to be done? We have already zoned the tape drives to hba's on the linux server, but we still do not see the drives. (Even after reboot.) Any suggestions? Just let me know. Thanks! This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates.
Re: SV:Linux TSM Server discovering scsi tape drives
Remember to use lin_tape (IBM Atape) if the drives are IBM branded, and the Tivoli device driver if they are HPs Regards, Shawn Shawn Drew Internet joni.mo...@highmark.com Sent by: ADSM-L@VM.MARIST.EDU 10/28/2011 03:13 PM Please respond to ADSM-L@VM.MARIST.EDU To ADSM-L cc Subject Re: [ADSM-L] SV:Linux TSM Server discovering scsi tape drives The drives are lto5. We?re checking into drivers right now. We thought we had the correct ones installed, but that?s where we?re starting to troubleshoot the issue. Thanks! From: daniel.sparr...@exist.se [mailto:daniel.sparr...@exist.se] Sent: Friday, October 28, 2011 2:21 PM To: Moyer, Joni M Cc: ADSM-L@VM.MARIST.EDU Subject: SV:Linux TSM Server discovering scsi tape drives It would help if you supplied us with what kind of drives you are using. The drives should always be visible in the /proc/scsi/scsi file if they are physically visible to the machine. If they arent configured in linux, there could be a number of reasons, the most common is a lack of drivers. Best Regards Daniel Skickat från Lotus Traveler Moyer, Joni M --- Linux TSM Server discovering scsi tape drives --- Från: Moyer, Joni M Till ADSM-L@VM.MARIST.EDU Datum: fre, 28 okt 2011 19:57 Ämne Linux TSM Server discovering scsi tape drives Hi Everyone, We're in the process of trying to set up a new TSM 6.2.3.0 Linux server and we are trying to configure the tape drives to the OS. Would anyone happen to know what needs to be done? We have already zoned the tape drives to hba's on the linux server, but we still do not see the drives. (Even after reboot.) Any suggestions? Just let me know. Thanks! This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates. This message and any attachments (the message) is intended solely for the addressees and is confidential. If you receive this message in error, please delete it and immediately notify the sender. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited except formal approval. The internet can not guarantee the integrity of this message. BNP PARIBAS (and its subsidiaries) shall (will) not therefore be liable for the message if modified. Please note that certain functions and services for BNP Paribas may be performed by BNP Paribas RCC, Inc.
