Re: Custom dsm.opt in Client v4.1.2
Hi Wayne, Arthur, and others having this problem., This is a bug in 4.1.2 and will be fixed in an upcoming ptf. An apar will or recently has been opened on this although I'm not sure on the number. Installshield installscript custom actions were causing other problems and so they were removed and replaced with other methods. The support for custom options was accidentally removed in the process.The feature will be reinstated soon. Along these lines we're working on improved w2k group policy support and windows rollout issues in general. I'm interested in profiling some customer sites who are doing this type of thing on w2k. If you would like to provide this type of input please e-mail me directly with a description of your environment and rollout strategy. Wayne T. Smith writes: Thanks to Jennifer and Arthur for discussing this TSM Windows client bug. Some postings on ADSM-L last year suggest that the problem may have been around since v3.7 (but I can't verify that, as we skipped v3.7 for a number of reasons). We tailor our installables very much as Cornell does. None of files DSM.OPT, dsm.opt, ba_dsm.opt, BA_DSM.OPT nor dsm.smp in the /program files/Tivoli/TSM/config folder get copied during install of v4.1.2. No dsm.opt or dsm.new is created on install. The v4.1.2 wizards are quite wonderful compared to the 10-foot long DSMCUTIL command we used to have to force on our client operators. This tailored DSM.OPT facility is quite important to us however! Can a Tivoli person or anyone else recommend I open a PMR/APAR on the subject, or is support aware and working on the problem? Can I answer this question with a DB search someplace? Thanks, wayne Wayne T. Smith [EMAIL PROTECTED] ADSM Technical Coordinator - UNET University of Maine System Best Regards, Mike Collins Tivoli Storage Manager Development [EMAIL PROTECTED]
Re: Custom dsm.opt in Client v4.1.2
Excellent! Thanks for the Update Mike. I just opened a problem yesterday with Tivoli on no custom dsm.opt being installed when using W2K Group Policy! Tim Rushforth City of Winnipeg -Original Message- From: Mike Collins [mailto:[EMAIL PROTECTED]] Sent: Friday, January 19, 2001 10:13 AM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 Hi Wayne, Arthur, and others having this problem., This is a bug in 4.1.2 and will be fixed in an upcoming ptf. An apar will or recently has been opened on this although I'm not sure on the number. Installshield installscript custom actions were causing other problems and so they were removed and replaced with other methods. The support for custom options was accidentally removed in the process.The feature will be reinstated soon. Along these lines we're working on improved w2k group policy support and windows rollout issues in general. I'm interested in profiling some customer sites who are doing this type of thing on w2k. If you would like to provide this type of input please e-mail me directly with a description of your environment and rollout strategy. Best Regards, Mike Collins Tivoli Storage Manager Development [EMAIL PROTECTED]
Re: Custom dsm.opt in Client v4.1.2
Thanks to Jennifer and Arthur for discussing this TSM Windows client bug. Some postings on ADSM-L last year suggest that the problem may have been around since v3.7 (but I can't verify that, as we skipped v3.7 for a number of reasons). We tailor our installables very much as Cornell does. None of files DSM.OPT, dsm.opt, ba_dsm.opt, BA_DSM.OPT nor dsm.smp in the /program files/Tivoli/TSM/config folder get copied during install of v4.1.2. No dsm.opt or dsm.new is created on install. The v4.1.2 wizards are quite wonderful compared to the 10-foot long DSMCUTIL command we used to have to force on our client operators. This tailored DSM.OPT facility is quite important to us however! Can a Tivoli person or anyone else recommend I open a PMR/APAR on the subject, or is support aware and working on the problem? Can I answer this question with a DB search someplace? Thanks, wayne Wayne T. Smith [EMAIL PROTECTED] ADSM Technical Coordinator - UNET University of Maine System
Re: Custom dsm.opt in Client v4.1.2
Hi Wayne, I know that this problem didn't exist in V3.7 or V4.1 since both were tested and deployed. Thanks. -Original Message- From: Wayne T. Smith [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 18, 2001 3:33 PM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 Thanks to Jennifer and Arthur for discussing this TSM Windows client bug. Some postings on ADSM-L last year suggest that the problem may have been around since v3.7 (but I can't verify that, as we skipped v3.7 for a number of reasons). We tailor our installables very much as Cornell does. None of files DSM.OPT, dsm.opt, ba_dsm.opt, BA_DSM.OPT nor dsm.smp in the /program files/Tivoli/TSM/config folder get copied during install of v4.1.2. No dsm.opt or dsm.new is created on install. The v4.1.2 wizards are quite wonderful compared to the 10-foot long DSMCUTIL command we used to have to force on our client operators. This tailored DSM.OPT facility is quite important to us however! Can a Tivoli person or anyone else recommend I open a PMR/APAR on the subject, or is support aware and working on the problem? Can I answer this question with a DB search someplace? Thanks, wayne Wayne T. Smith [EMAIL PROTECTED] ADSM Technical Coordinator - UNET University of Maine System --- The information contained in this e-mail message, and any attachment thereto, is confidential and may not be disclosed without our express permission. If you are not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that you have received this message in error and that any review, dissemination, distribution or copying of this message, or any attachment thereto, in whole or in part, is strictly prohibited. If you have received this message in error, please immediately notify us by telephone, fax or e-mail and delete the message and all of its attachments. Thank you. Every effort is made to keep our network free from viruses. You should, however, check this e-mail message, as well as any attachment thereto, for viruses. We take no responsibility and have no liability for any computer virus which may be transferred via this e-mail message.
Re: Custom dsm.opt in Client v4.1.2
Hi Arthur, Thanks for sharing your experiences with this. It's good to know that there's already a PMR open on it (or did they close it?). We also tried downloading the files multiple times to clear any potential for corruption. But with no success. Being able to include these custom pieces in previous versions has been a fabulous help! I hope it's possible to iron out the wrinkles that seem to be popping up here and there (apparently not across the board though) in the case of v4.1.2. Thanks again! Jennifer At 10:27 AM 1/10/2001, you wrote: Hi Tim, We built an SMS package for the install. After we realized the the files were not being copied over, we added an extra command to force this step. As I mentioned, I called Tivoli (PMR 19101, 23e) but was told that their testing didn't show any problems with this. AND, I was told that the client files may have been corrupted while I was downloading them. I downloaded the 6 files again, but the problem remained. Thanks. -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 10, 2001 10:00 AM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 Hi Arthur: Were you using Group Policy? Did you open a problem with Tivoli? If so is there an APAR on this? I was not sure if Tivoli would treat this as a problem or a design request - I was going to try as a problem but if you already have one open ... Another feature we would like to see is the ability to install the Web Client Service and Schedule Service via Group Policy Software Installation. Then it would be a totally automated installation. Thanks, Tim Rushforth City of Winnipeg [EMAIL PROTECTED] -Original Message- From: Kleynerman, Arthur [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 10, 2001 8:35 AM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 We had the same problem. After calling Tivoli, I was told that I was the only one who complained about this. Apparently no one else has. Our workaround was to manually copy the predefined dsm.opt file into the baclient directory during the installation. Arthur. -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 09, 2001 5:52 PM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 I have installed a predefined dsm.opt file, when installing TSM 4.1.2 on Windows 2000 that has not had the client previously installed. Placed dsm.opt in the ..\config directory and ran setup. If you are using W2K Group Policy to install the client (again on a "clean" server), I have found that it does not use the custom dsm.opt file. Ditto if you just run "Tivoli Storage Manager Client.msi". How were you installing the client? Tim Rushforth City of Winnipeg [EMAIL PROTECTED] --- The information contained in this e-mail message, and any attachment thereto, is confidential and may not be disclosed without our express permission. If you are not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that you have received this message in error and that any review, dissemination, distribution or copying of this message, or any attachment thereto, in whole or in part, is strictly prohibited. If you have received this message in error, please immediately notify us by telephone, fax or e-mail and delete the message and all of its attachments. Thank you. Every effort is made to keep our network free from viruses. You should, however, check this e-mail message, as well as any attachment thereto, for viruses. We take no responsibility and have no liability for any computer virus which may be transferred via this e-mail message.
Re: Custom dsm.opt in Client v4.1.2
We had the same problem. After calling Tivoli, I was told that I was the only one who complained about this. Apparently no one else has. Our workaround was to manually copy the predefined dsm.opt file into the baclient directory during the installation. Arthur. -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 09, 2001 5:52 PM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 I have installed a predefined dsm.opt file, when installing TSM 4.1.2 on Windows 2000 that has not had the client previously installed. Placed dsm.opt in the ..\config directory and ran setup. If you are using W2K Group Policy to install the client (again on a "clean" server), I have found that it does not use the custom dsm.opt file. Ditto if you just run "Tivoli Storage Manager Client.msi". How were you installing the client? Tim Rushforth City of Winnipeg [EMAIL PROTECTED] -Original Message- From: Jennifer I. Moore [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 09, 2001 4:21 PM To: [EMAIL PROTECTED] Subject: Custom dsm.opt in Client v4.1.2 Gentle Greetings, Has anyone yet succeeded in installing a predefined (custom) dsm.opt file with TSM client version 4.1.2? So far all of our attempts have failed... the installer seems to ignore anything I put in the ...\config folder. I have read and tried to follow the instructions in the README that came with 4.1.2, though I have some concern that the path referenced there does not reflect the path to the config folder after extracting the files from the 4.1.2 installer exe. It looks more like the path that was used in previous versions. So I wonder if this process works in this version. Thank you in advance for any help, suggestions, and/or shared experiences. Jennifer --- The information contained in this e-mail message, and any attachment thereto, is confidential and may not be disclosed without our express permission. If you are not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that you have received this message in error and that any review, dissemination, distribution or copying of this message, or any attachment thereto, in whole or in part, is strictly prohibited. If you have received this message in error, please immediately notify us by telephone, fax or e-mail and delete the message and all of its attachments. Thank you. Every effort is made to keep our network free from viruses. You should, however, check this e-mail message, as well as any attachment thereto, for viruses. We take no responsibility and have no liability for any computer virus which may be transferred via this e-mail message.
Re: Custom dsm.opt in Client v4.1.2
Hi Tim, We built an SMS package for the install. After we realized the the files were not being copied over, we added an extra command to force this step. As I mentioned, I called Tivoli (PMR 19101, 23e) but was told that their testing didn't show any problems with this. AND, I was told that the client files may have been corrupted while I was downloading them. I downloaded the 6 files again, but the problem remained. Thanks. -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 10, 2001 10:00 AM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 Hi Arthur: Were you using Group Policy? Did you open a problem with Tivoli? If so is there an APAR on this? I was not sure if Tivoli would treat this as a problem or a design request - I was going to try as a problem but if you already have one open ... Another feature we would like to see is the ability to install the Web Client Service and Schedule Service via Group Policy Software Installation. Then it would be a totally automated installation. Thanks, Tim Rushforth City of Winnipeg [EMAIL PROTECTED] -Original Message- From: Kleynerman, Arthur [mailto:[EMAIL PROTECTED]] Sent: Wednesday, January 10, 2001 8:35 AM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 We had the same problem. After calling Tivoli, I was told that I was the only one who complained about this. Apparently no one else has. Our workaround was to manually copy the predefined dsm.opt file into the baclient directory during the installation. Arthur. -Original Message- From: Rushforth, Tim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, January 09, 2001 5:52 PM To: [EMAIL PROTECTED] Subject: Re: Custom dsm.opt in Client v4.1.2 I have installed a predefined dsm.opt file, when installing TSM 4.1.2 on Windows 2000 that has not had the client previously installed. Placed dsm.opt in the ..\config directory and ran setup. If you are using W2K Group Policy to install the client (again on a "clean" server), I have found that it does not use the custom dsm.opt file. Ditto if you just run "Tivoli Storage Manager Client.msi". How were you installing the client? Tim Rushforth City of Winnipeg [EMAIL PROTECTED] --- The information contained in this e-mail message, and any attachment thereto, is confidential and may not be disclosed without our express permission. If you are not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that you have received this message in error and that any review, dissemination, distribution or copying of this message, or any attachment thereto, in whole or in part, is strictly prohibited. If you have received this message in error, please immediately notify us by telephone, fax or e-mail and delete the message and all of its attachments. Thank you. Every effort is made to keep our network free from viruses. You should, however, check this e-mail message, as well as any attachment thereto, for viruses. We take no responsibility and have no liability for any computer virus which may be transferred via this e-mail message.
Custom dsm.opt in Client v4.1.2
Gentle Greetings, Has anyone yet succeeded in installing a predefined (custom) dsm.opt file with TSM client version 4.1.2? So far all of our attempts have failed... the installer seems to ignore anything I put in the ...\config folder. I have read and tried to follow the instructions in the README that came with 4.1.2, though I have some concern that the path referenced there does not reflect the path to the config folder after extracting the files from the 4.1.2 installer exe. It looks more like the path that was used in previous versions. So I wonder if this process works in this version. Thank you in advance for any help, suggestions, and/or shared experiences. Jennifer
