Re: ANR8485E: No drives available, can't find root cause
Write a cron job to run "query mount" every few minutes tonight and accumulate the output. Then tomorrow you can check how many tape drives were in use by NDMP if the error reccurs. [RC] From: "Moyer, Joni M" To: ADSM-L@VM.MARIST.EDU Date: 06/30/2010 10:25 AM Subject: [ADSM-L] ANR8485E: No drives available, can't find root cause Sent by: "ADSM: Dist Stor Manager" Hi Everyone, I seem to be getting an ANR8485E message sporadically while doing NAS NDMP backups for 1 particular datamover. It has 3 drives attached to it which are also shared with another datamover. All 3 drives in question are online and the paths are online as well. No checkin or label jobs were being done at this point in time either. Any other suggestions? I would've thought that if 2 datamovers request a tape mount and the drive is not yet available that it will wait until a drive becomes available. If anyone has any suggestions just let me know. Thanks Date/Time Message -- 06/29/10 19:00:34 ANR0984I Process 4009 for BACKUP NAS (DIFFERENTIAL) started in the BACKGROUND at 19:00:34. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:00:34 ANR1064I Differential backup of NAS node NAS_SERVER_33, file system /root_vdm_7/HMCH1023_H_bkup, started as process 4009 by administrator LIDZR8V. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:00:34 ANR2017I Administrator LIDZR8V issued command: BACKUP NODE nas_server_33 /root_vdm_7/HMCH1023_I_bkup mode=different- ial toc=preferred (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:17 ANR8485E No drives are available to be mounted in R/W mode with format in library NASLIB. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:17 ANR1401W Mount request denied for volume N06829 - mount failed. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR8485E No drives are available to be mounted in R/W mode with format in library NASLIB. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR1401W Mount request denied for volume N9 - mount failed. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR8485E No drives are available to be mounted in R/W mode with format in library NASLIB. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR1401W Mount request denied for volume N06829 - mount failed. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR1096E NAS Backup process 4009 terminated - storage media inaccessible. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR0985I Process 4009 for BACKUP NAS (DIFFERENTIAL) running in the BACKGROUND completed with completion state FAILURE at 19:10:18. (SESSION: 41559, PROCESS: 4009) This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates. U.S. BANCORP made the following annotations - Electronic Privacy Notice. This e-mail, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner. Instead, please reply to the sender that you have received this communication in error, and then immediately delete it. Thank you in advance for your cooperation. -
ANR8485E: No drives available, can't find root cause
Hi Everyone, I seem to be getting an ANR8485E message sporadically while doing NAS NDMP backups for 1 particular datamover. It has 3 drives attached to it which are also shared with another datamover. All 3 drives in question are online and the paths are online as well. No checkin or label jobs were being done at this point in time either. Any other suggestions? I would've thought that if 2 datamovers request a tape mount and the drive is not yet available that it will wait until a drive becomes available. If anyone has any suggestions just let me know. Thanks Date/Time Message -- 06/29/10 19:00:34 ANR0984I Process 4009 for BACKUP NAS (DIFFERENTIAL) started in the BACKGROUND at 19:00:34. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:00:34 ANR1064I Differential backup of NAS node NAS_SERVER_33, file system /root_vdm_7/HMCH1023_H_bkup, started as process 4009 by administrator LIDZR8V. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:00:34 ANR2017I Administrator LIDZR8V issued command: BACKUP NODE nas_server_33 /root_vdm_7/HMCH1023_I_bkup mode=different- ial toc=preferred (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:17 ANR8485E No drives are available to be mounted in R/W mode with format in library NASLIB. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:17 ANR1401W Mount request denied for volume N06829 - mount failed. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR8485E No drives are available to be mounted in R/W mode with format in library NASLIB. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR1401W Mount request denied for volume N9 - mount failed. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR8485E No drives are available to be mounted in R/W mode with format in library NASLIB. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR1401W Mount request denied for volume N06829 - mount failed. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR1096E NAS Backup process 4009 terminated - storage media inaccessible. (SESSION: 41559, PROCESS: 4009) 06/29/10 19:10:18 ANR0985I Process 4009 for BACKUP NAS (DIFFERENTIAL) running in the BACKGROUND completed with completion state FAILURE at 19:10:18. (SESSION: 41559, PROCESS: 4009) This e-mail and any attachments to it are confidential and are intended solely for use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this e-mail without the author's prior permission. The views expressed in this e-mail message do not necessarily represent the views of Highmark Inc., its subsidiaries, or affiliates.
Re: Tsm server thinks no drives available, there are
If you are sharing the 3494, that problem largely disappears in 5.1.7.1. In earlier versions I would see some sort of unavailable or inaccessible message with all drives empty. At 09:29 PM 9/17/2003 +0200, you wrote: (5.1.6.4 on AIX 4.3.3, 3494 library with 3590's) I had exactly the same problem yesterday afternoon. I couldn't figure out what was wrong so I halted and restarted the TSM server. (The software, not the machine itself) Somehow it made the problem go away. Regards, Alexander Alexander Verkooijen Senior Systems Programmer High Performance Computing SARA Computing & Networking Services > -Original Message- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of Lee, Gary D. > Sent: woensdag 17 september 2003 19:22 > To: [EMAIL PROTECTED] > Subject: Tsm server thinks no drives available, there are > > > Tsm server v5.1.6.2, running on Sun e3500 under solaris 2.8. > Library is ibm 3494 ethernet ethernet connected. > Drives are four 3590b. > > Many times this week during offsite reclamation, the process > will end with the message "anr8447e no drives are available > in library atoz. > > Checking the activity log, there are nvever more than three > drives in use, and q path and q drive shows all paths > on-line, and all drives available. > Stgpools offsite and bigtape, (onsite pool) are assigned to > devclass 3590 which has a mountlimit of four. > > I'm confused. It looks like tsm doesn't see available drives > all the time. > > Any idea where to start looking? > > TIA for the help. > > > Gary Lee > Senior Operating Systems Analyst > Ball State University > phone 765-285-1310 > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.518 / Virus Database: 316 - Release Date: 9/11/03 > >
Re: Tsm server thinks no drives available, there are
(5.1.6.4 on AIX 4.3.3, 3494 library with 3590's) I had exactly the same problem yesterday afternoon. I couldn't figure out what was wrong so I halted and restarted the TSM server. (The software, not the machine itself) Somehow it made the problem go away. Regards, Alexander Alexander Verkooijen Senior Systems Programmer High Performance Computing SARA Computing & Networking Services > -Original Message- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of Lee, Gary D. > Sent: woensdag 17 september 2003 19:22 > To: [EMAIL PROTECTED] > Subject: Tsm server thinks no drives available, there are > > > Tsm server v5.1.6.2, running on Sun e3500 under solaris 2.8. > Library is ibm 3494 ethernet ethernet connected. > Drives are four 3590b. > > Many times this week during offsite reclamation, the process > will end with the message "anr8447e no drives are available > in library atoz. > > Checking the activity log, there are nvever more than three > drives in use, and q path and q drive shows all paths > on-line, and all drives available. > Stgpools offsite and bigtape, (onsite pool) are assigned to > devclass 3590 which has a mountlimit of four. > > I'm confused. It looks like tsm doesn't see available drives > all the time. > > Any idea where to start looking? > > TIA for the help. > > > Gary Lee > Senior Operating Systems Analyst > Ball State University > phone 765-285-1310 > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.518 / Virus Database: 316 - Release Date: 9/11/03 > >
Tsm server thinks no drives available, there are
Tsm server v5.1.6.2, running on Sun e3500 under solaris 2.8. Library is ibm 3494 ethernet ethernet connected. Drives are four 3590b. Many times this week during offsite reclamation, the process will end with the message "anr8447e no drives are available in library atoz. Checking the activity log, there are nvever more than three drives in use, and q path and q drive shows all paths on-line, and all drives available. Stgpools offsite and bigtape, (onsite pool) are assigned to devclass 3590 which has a mountlimit of four. I'm confused. It looks like tsm doesn't see available drives all the time. Any idea where to start looking? TIA for the help. Gary Lee Senior Operating Systems Analyst Ball State University phone 765-285-1310 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.518 / Virus Database: 316 - Release Date: 9/11/03
ANR8447E, no drives available in Library
Hello, recently there were a few postings to this list concerning the message ANR8447E, which means that no drives are available in the library. Today, I got the problem too. The environment: TSM server 5.1.6.2 on AIX 4.3.3. The library ist a STK Powderhorn with 2 LSMs. ACSLS is 5.1.1, the drives are 16 3590E , of which 8 are used for TSM. Mountlimit for the 3590 devclass is set to drives. The problem started with one drive which could not be unloaded. The LSM reinitialized, the drive was set offline by TSM. This morning I observed message ANR8447E which caused a restore session to be cancelled. This was despite the fact that there were enough drives available to satisfy the request for the restore. Could somebody tell me where the server checks for available drives? Could the problem be caused by a label libvol which was running ( even if I gave label libv 2 drives there were enough free drives)? Is there a problem with mountlimit=drives if there are offline drives? Best regards Gerhard --- Gerhard Rentschleremail:[EMAIL PROTECTED] Regional Computing Center tel. ++49/711/685 5806 University of Stuttgart fax: ++49/711/682357 Allmandring 30a D 70550 Stuttgart Germany
Re: no drives available
** High Priority ** thanks Mile, at present my backups are running after deleting and reconfigure all drives on AIX and restarting TSM.This I have to everytime before taking backup. I have done with tapeutil on all drives they are fine. >>> [EMAIL PROTECTED] 07/03/03 09:28AM >>> Is this a Windows or AIX TSM server? If it is windows has the server been rebooted and remapped the drives. If it is AIX have you checked the drive status in smitty to see if the server can communicate with them. you can use either NTUTIL in Windows or TAPEUTIL in AIX to test communicating with the drives. Mike Regards, Michael Swinhoe Storage Management Group Zurich Financial Services E-mail: mailto:[EMAIL PROTECTED] Muthyam Reddy <[EMAIL PROTECTED]To: [EMAIL PROTECTED] OM> cc: Sent by: Subject: no drives available "ADSM: Dist Stor Manager" <[EMAIL PROTECTED] RIST.EDU> 03/07/2003 14:24 Please respond to "ADSM: Dist Stor Manager" ** High Priority ** Hi , have anybody got erros like "ANR8447E no drives currently available in the library". My backups,background process are aborting because of this problem . but my 'q drives' & 'q path' shows all drives are online . I could not find fixed answer in ADSM archive mails about this problem. any idea about this problem. I am also trying to find out how to get paid support from IBM, but so far I have found nothing thanks in adv. /mani + This electronic mail transmission contains information from Joy Mining Machinery which is confidential, and is intended only for the use of the proper addressee. If you are not the intended recipient, please notify us immediately at the return address on this transmission, or by telephone at (724) 779-4500, and delete this message and any attachments from your system. Unauthorized use, copying, disclosing, distributing, or taking any action in reliance on the contents of this transmission is strictly prohibited and may be unlawful. + - The information contained in this message is confidential and may be legally privileged. If you are not the intended recipient, please do not read, copy or otherwise use it and do not disclose it to anyone else. Please notify the sender of the delivery error and then delete the message from your system. Any views or opinions expressed in this email are those of the author only. Communications will be monitored regularly to improve our service and for security and regulatory purposes. Thank you for your assistance. - + This electronic mail transmission contains information from Joy Mining Machinery which is confidential, and is intended only for the use of the proper addressee. If you are not the intended recipient, please notify us immediately at the return address on this transmission, or by telephone at (724) 779-4500, and delete this message and any attachments from your system. Unauthorized use, copying, disclosing, distributing, or taking any action in reliance on the contents of this transmission is strictly prohibited and may be unlawful. +
Re: no drives available
Is this a Windows or AIX TSM server? If it is windows has the server been rebooted and remapped the drives. If it is AIX have you checked the drive status in smitty to see if the server can communicate with them. you can use either NTUTIL in Windows or TAPEUTIL in AIX to test communicating with the drives. Mike Regards, Michael Swinhoe Storage Management Group Zurich Financial Services E-mail: mailto:[EMAIL PROTECTED] Muthyam Reddy <[EMAIL PROTECTED]To: [EMAIL PROTECTED] OM> cc: Sent by: Subject: no drives available "ADSM: Dist Stor Manager" <[EMAIL PROTECTED] RIST.EDU> 03/07/2003 14:24 Please respond to "ADSM: Dist Stor Manager" ** High Priority ** Hi , have anybody got erros like "ANR8447E no drives currently available in the library". My backups,background process are aborting because of this problem . but my 'q drives' & 'q path' shows all drives are online . I could not find fixed answer in ADSM archive mails about this problem. any idea about this problem. I am also trying to find out how to get paid support from IBM, but so far I have found nothing thanks in adv. /mani + This electronic mail transmission contains information from Joy Mining Machinery which is confidential, and is intended only for the use of the proper addressee. If you are not the intended recipient, please notify us immediately at the return address on this transmission, or by telephone at (724) 779-4500, and delete this message and any attachments from your system. Unauthorized use, copying, disclosing, distributing, or taking any action in reliance on the contents of this transmission is strictly prohibited and may be unlawful. + - The information contained in this message is confidential and may be legally privileged. If you are not the intended recipient, please do not read, copy or otherwise use it and do not disclose it to anyone else. Please notify the sender of the delivery error and then delete the message from your system. Any views or opinions expressed in this email are those of the author only. Communications will be monitored regularly to improve our service and for security and regulatory purposes. Thank you for your assistance. -
no drives available
** High Priority ** Hi , have anybody got erros like "ANR8447E no drives currently available in the library". My backups,background process are aborting because of this problem . but my 'q drives' & 'q path' shows all drives are online . I could not find fixed answer in ADSM archive mails about this problem. any idea about this problem. I am also trying to find out how to get paid support from IBM, but so far I have found nothing thanks in adv. /mani + This electronic mail transmission contains information from Joy Mining Machinery which is confidential, and is intended only for the use of the proper addressee. If you are not the intended recipient, please notify us immediately at the return address on this transmission, or by telephone at (724) 779-4500, and delete this message and any attachments from your system. Unauthorized use, copying, disclosing, distributing, or taking any action in reliance on the contents of this transmission is strictly prohibited and may be unlawful. +
Re: Version Compatibility and long-term archiving (was Re: No drives available - UPDATE)
Ooops, Solaris 2.6 is not in the list. It IS supported. Sorry Zlatko Krastev IT Consultant
Version Compatibility and long-term archiving (was Re: No drives available - UPDATE)
---> I think TIVOLI doesn't understand IBM's religious belief in upward compatibility and so TSM 4 doesn't have a bridge from ADSM/TSM 3. More than that now we have v5.1 which would support compatibility only with v4.2.x. And v4.1 would be out of support very soon. There were already many threads on this list about ADSM v3.1 clients. Just to name few OSes not having current (or even supported) client - AIX 4.2, HP-UX 10.20, OS/2, Solaris 2.6. And we are talking about long-term archiving in *SM. Do you prefer to be forced to do client upgrades every year just to be supported. And later when have to retrieve few years old archive get error "ANS1357S Session rejected: Downlevel client code version" ? And on IBM/Tivoli broshures there are statements that TSM clients are available for more than 30 platforms. How many of them are supported? We've seen long discussions here about how to keep data alive. And we can achieve it. But as Paul pointed what can we do with this data if there is no software to understand this data. If right now you need to restore a program from Win95 node and it does not work on WinME? ADSM came from mainframe world and have had meeting stringent requirements. Sorry for being rude but on my *PERSONAL* opinion Tivoli is doing software much more microsoft way than IBM way. Zlatko Krastev IT Consultant Please respond to Joe Faracchio <[EMAIL PROTECTED]> Sent by:"ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] cc: Subject:Re: No drives available - UPDATE If its the same or similiar problem I had in converting from a 3466-C00 (tsm 3) to a 3466-C01(tsm 4) but using the same 3494/3590s then its because your system thinks the tapes are ONLY capatible in READ/ONLY mount modes. Even though you are mounting a tape for RESTORE if you look closely you will find the tapes are being mounted R/W. If the system sees a tape R/O it will mount it R/O and this bypasses the problem. The system thinks the tapes were originally written using heads (B1/E1/whatever) that are write-incompatible with your 'current/new' (even though the same) drives. IBM offered the above workaround but I know of no APAR to adddress it with a fix. I think TIVOLI doesn't understand IBM's religious belief in upward compatibility and so TSM 4 doesn't have a bridge from ADSM/TSM 3. If I'm right then your works cut out for you. You have to move data or reclamate all FILLING tapes and make all FULL tapes READ/ONLY until they are re-cycled. that's what I had to do. SIGH. hope this helps. ... joe.f. Joseph A Faracchio, Systems Programmer, UC Berkeley Private mail on any topic should be directed to : [EMAIL PROTECTED] (510)642-7638 (w) (209)483-JOEF (M) 5633 2 weeks left!!! On Thu, 7 Mar 2002, Jason Morgan wrote: > Earlier I posted a question regarding a migration problem I was having > while trying to restore to a 3590 with a tape stacker. > > I was encountering a no drives availabel while trying to restore. > > To overcome this problem, I had to mark the volume as READ ONLY. The > restore went throught without a hitch. > > Can anyone tell me what TSM does differently on a restore when a tape is > marked as READ ONLY instead of READ WRITE ? > > I think it has something to do with mount points. > > Thanks in advance. > > Jason >
Re: No drives available - UPDATE
I had a similar experience.. What would happen is the 3494 library(robot) would do it's job, and after a million + mounts a month a screw would come lose in the back of the library causing the drive to move back say .09823650124650418751 of an inch. (CE explained that one, said I wasn't the only one experiencing) This would cause the library robot when grabbing a dismounted tape - to call a dismount failed message. When the tape was really dismounted.. I had this 1 particular volume always popping up in the actlog around the time the "No Drives Available" message would appear. It seems when the volume in question failed to dismount(the first time) the status/category changed(From the Library's perspective) I queried the Library for the tape and it came back with category # it shouldn't have, TSM thought it was a scratch when it really was a private.(Or vise versa, depending on the action being performed with the tape) Resolution: 2 Gallons of Lock tite and a couple railroad ties to shore up the back of the tape drive Not a TSM problem, misunderstanding of a weird situation. Pager has been sleeping like a log ever since I figured that one out... Gabriel C. Wiley ADSM/TSM Administrator AIX Support Phone 1-614-308-6709 Pager 1-877-489-2867 Fax 1-614-308-6637 Cell 1-740-972-6441 Siempre Hay Esperanza Allen Barth cc: Sent by: "ADSM: Subject: Re: No drives available - UPDATE Dist Stor Manager" <[EMAIL PROTECTED] .EDU> 03/12/2002 06:04 PM Please respond to "ADSM: Dist Stor Manager" Actually it's a little worse I found the hard way that the tapes which been emptied by move data or reclamation also needed to be deleted. TSM somehow seems to record the tape density/capacity when the tape is added to a stg pool. I had, um, several tapes that would fail mounts and generate a 'No tape drives available' message. It took a little while to piece what was going on, but after I deleted the vols and checked them back in they have all been quite useable. Al Barth Joe Faracchio <[EMAIL PROTECTED]> Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]> 03/07/02 12:00 PM Please respond to Joe Faracchio To: [EMAIL PROTECTED] cc: Subject:Re: No drives available - UPDATE If its the same or similiar problem I had in converting from a 3466-C00 (tsm 3) to a 3466-C01(tsm 4) but using the same 3494/3590s then its because your system thinks the tapes are ONLY capatible in READ/ONLY mount modes. Even though you are mounting a tape for RESTORE if you look closely you will find the tapes are being mounted R/W. If the system sees a tape R/O it will mount it R/O and this bypasses the problem. The system thinks the tapes were originally written using heads (B1/E1/whatever) that are write-incompatible with your 'current/new' (even though the same) drives. IBM offered the above workaround but I know of no APAR to adddress it with a fix. I think TIVOLI doesn't understand IBM's religious belief in upward compatibility and so TSM 4 doesn't have a bridge from ADSM/TSM 3. If I'm right then your works cut out for you. You have to move data or reclamate all FILLING tapes and make all FULL tapes READ/ONLY until they are re-cycled. that's what I had to do. SIGH. hope this helps. ... joe.f. Joseph A Faracchio, Systems Programmer, UC Berkeley Private mail on any topic should be directed to : [EMAIL PROTECTED] (510)642-7638 (w) (209)483-JOEF (M) 5633 2 weeks left!!! On Thu, 7 Mar 2002, Jason Morgan wrote: > Earlier I posted a question regarding a migration problem I was having > while trying to restore to a 3590 with a tape stacker. > > I was encountering a no drives availabel while trying to restore. > > To overcome this problem, I had to mark the volume as READ ONLY. The > restore went throught without a hitch. > > Can anyone tell me what TSM does differently on a restore when a tape is > marked as READ ONLY instead of READ WRITE ? > > I think it has something to do with mount points. > > Thanks in advance. > > Jason > *** PLEASE NOTE *** This message, along with any attachments, may be confidential or legally privileged. It is intended only for the named person(s), who is/are the only authorized recipients. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Thank you for your help. **
Re: No drives available - UPDATE
Actually it's a little worse
I found the hard way that the tapes which been emptied by move data or
reclamation also needed to be deleted. TSM somehow seems to record the
tape density/capacity when the tape is added to a stg pool. I had, um,
several tapes that would fail mounts and generate a 'No tape drives
available' message. It took a little while to piece what was going on,
but after I deleted the vols and checked them back in they have all been
quite useable.
Al Barth
Joe Faracchio <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
03/07/02 12:00 PM
Please respond to Joe Faracchio
To: [EMAIL PROTECTED]
cc:
Subject:Re: No drives available - UPDATE
If its the same or similiar problem I had in converting from
a 3466-C00 (tsm 3) to a 3466-C01(tsm 4) but using the same 3494/3590s
then its because your system thinks the tapes are ONLY capatible in
READ/ONLY mount modes.
Even though you are mounting a tape for RESTORE if you look closely
you will find the tapes are being mounted R/W. If the system sees
a tape R/O it will mount it R/O and this bypasses the problem.
The system thinks the tapes were originally written using heads
(B1/E1/whatever) that are write-incompatible with your 'current/new'
(even though the same) drives.
IBM offered the above workaround but I know of no APAR to adddress it
with a fix. I think TIVOLI doesn't understand IBM's religious belief
in upward compatibility and so TSM 4 doesn't have a bridge from
ADSM/TSM 3.
If I'm right then your works cut out for you. You have to move data or
reclamate all FILLING tapes and make all FULL tapes READ/ONLY until they
are re-cycled. that's what I had to do. SIGH.
hope this helps.
... joe.f.
Joseph A Faracchio, Systems Programmer, UC Berkeley
Private mail on any topic should be directed to :
[EMAIL PROTECTED]
(510)642-7638 (w) (209)483-JOEF (M)
5633
2 weeks left!!!
On Thu, 7 Mar 2002, Jason Morgan wrote:
> Earlier I posted a question regarding a migration problem I was having
> while trying to restore to a 3590 with a tape stacker.
>
> I was encountering a no drives availabel while trying to restore.
>
> To overcome this problem, I had to mark the volume as READ ONLY. The
> restore went throught without a hitch.
>
> Can anyone tell me what TSM does differently on a restore when a tape is
> marked as READ ONLY instead of READ WRITE ?
>
> I think it has something to do with mount points.
>
> Thanks in advance.
>
> Jason
>
*** PLEASE NOTE ***
This message, along with any attachments, may be confidential or legally
privileged. It is intended only for the named person(s), who is/are the
only authorized recipients. If this message has reached you in error,
kindly destroy it without review and notify the sender immediately. Thank
you for your help.
**
Re: No drives available - UPDATE
If its the same or similiar problem I had in converting from a 3466-C00 (tsm 3) to a 3466-C01(tsm 4) but using the same 3494/3590s then its because your system thinks the tapes are ONLY capatible in READ/ONLY mount modes. Even though you are mounting a tape for RESTORE if you look closely you will find the tapes are being mounted R/W. If the system sees a tape R/O it will mount it R/O and this bypasses the problem. The system thinks the tapes were originally written using heads (B1/E1/whatever) that are write-incompatible with your 'current/new' (even though the same) drives. IBM offered the above workaround but I know of no APAR to adddress it with a fix. I think TIVOLI doesn't understand IBM's religious belief in upward compatibility and so TSM 4 doesn't have a bridge from ADSM/TSM 3. If I'm right then your works cut out for you. You have to move data or reclamate all FILLING tapes and make all FULL tapes READ/ONLY until they are re-cycled. that's what I had to do. SIGH. hope this helps. ... joe.f. Joseph A Faracchio, Systems Programmer, UC Berkeley Private mail on any topic should be directed to : [EMAIL PROTECTED] (510)642-7638 (w) (209)483-JOEF (M) 5633 2 weeks left!!! On Thu, 7 Mar 2002, Jason Morgan wrote: > Earlier I posted a question regarding a migration problem I was having > while trying to restore to a 3590 with a tape stacker. > > I was encountering a no drives availabel while trying to restore. > > To overcome this problem, I had to mark the volume as READ ONLY. The > restore went throught without a hitch. > > Can anyone tell me what TSM does differently on a restore when a tape is > marked as READ ONLY instead of READ WRITE ? > > I think it has something to do with mount points. > > Thanks in advance. > > Jason >
No drives available - UPDATE
Earlier I posted a question regarding a migration problem I was having while trying to restore to a 3590 with a tape stacker. I was encountering a no drives availabel while trying to restore. To overcome this problem, I had to mark the volume as READ ONLY. The restore went throught without a hitch. Can anyone tell me what TSM does differently on a restore when a tape is marked as READ ONLY instead of READ WRITE ? I think it has something to do with mount points. Thanks in advance. Jason
No drives available.
Hi, Hopefully someone can shed some light on this problem. I am in the process of migrating data from a V3.1 ADSM server connected to a 3494 library containing 4 * 3590 drives. I have set up a new ADSM server 4.2.1 to act as a data recovery server. This server has a 3590 with a stacker attached. The method I use to restore the data is as follows:- 1. Full archive of data. 2. Full database backup at Site A 3. Database backup and archive tape shipped to site B. 4. Point in time restore of database at Site B and an upgrade db. 5. define library lib1 device=/dev/rmt1.smc shared=no 6. define drive lib1 drive1 device=/dev/rmt1 element=16 online=yes 7 upd devc atl3590 library=lib1 8. Allter dsm.sys file on client and restore data. This has worked for 4 servers without a problem. However, when trying to restore data from a 5th server, I get a No drives available in library and a mount request denied. I can still restore data from the other 4 servers that have been migrated. The only think I can think of is the mounlimit when the archive is taken. The mount limit of the dev class is 4. My next attempt is to update the mountlimit to 1 on the source server , cut the archive and retry the restore.. Has anyone got any suggestions / work arounds. ? Can you daisy chain multiple 3590 drives to represent a single library ? I don't think it is possible as a storage pool points to a devc which points to a drive. Thanks in advance Jason
Re: No Drives Available errors
A quick look at past activity logs indicates this began the first day of production after the 3590E drive upgrades. This had required a newer version of Atape; would this have changed how messages are passed back to ADSM? Thanks, Mike. >Mike, > >I found the same issue. It can be reproduced on ADSM version 3 and >4.1. I do not think it is limited to 3590E drives though. Tivoli people, >have you found a solution to this problem yet? > >Jeff Bach > >> -Original Message- >> From: Mike Crawford [SMTP:[EMAIL PROTECTED]] >> Sent: Wednesday, February 06, 2002 12:39 PM >> To: [EMAIL PROTECTED] >> Subject: No Drives Available errors >> >> Good morning, >> >> Since we upgraded our 3590B's to 3590E's, whenever all the drives in the >> library >> are full, we get these errors, under ADSM 3.1, AIX: >> >> 02/06/2002 11:13:43 ANR8447E No drives are currently available in library >> MAGSTOR1. >> >> >> >> This causes restore/retrieves to fail, rather than queue, until a drive >> becomes >> available. We are still using the save devclass definitions from before, >> MOUNTLIMIT=5 >> (we have five drives in the 3494.) >> >> Is there some other setting that needs to change? >> >> Thanks, >> Mike > > >** >This email and any files transmitted with it are confidential >and intended solely for the individual or entity to >whom they are addressed. If you have received this email >in error destroy it immediately. >** >
Re: No Drives Available errors
Mike, I found the same issue. It can be reproduced on ADSM version 3 and 4.1. I do not think it is limited to 3590E drives though. Tivoli people, have you found a solution to this problem yet? Jeff Bach > -Original Message- > From: Mike Crawford [SMTP:[EMAIL PROTECTED]] > Sent: Wednesday, February 06, 2002 12:39 PM > To: [EMAIL PROTECTED] > Subject: No Drives Available errors > > Good morning, > > Since we upgraded our 3590B's to 3590E's, whenever all the drives in the > library > are full, we get these errors, under ADSM 3.1, AIX: > > 02/06/2002 11:13:43 ANR8447E No drives are currently available in library > MAGSTOR1. > > > > This causes restore/retrieves to fail, rather than queue, until a drive > becomes > available. We are still using the save devclass definitions from before, > MOUNTLIMIT=5 > (we have five drives in the 3494.) > > Is there some other setting that needs to change? > > Thanks, > Mike ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. **
No Drives Available errors
Good morning, Since we upgraded our 3590B's to 3590E's, whenever all the drives in the library are full, we get these errors, under ADSM 3.1, AIX: 02/06/2002 11:13:43 ANR8447E No drives are currently available in library MAGSTOR1. This causes restore/retrieves to fail, rather than queue, until a drive becomes available. We are still using the save devclass definitions from before, MOUNTLIMIT=5 (we have five drives in the 3494.) Is there some other setting that needs to change? Thanks, Mike
No Drives Available (Help)
Geoffrey, I've seen this several times on my 3494. One of the drives is giving "false" status of availability back to TSM. You should be able to determine the drive by examining the TSM activity log (q actlog) and looking for which drive has NOT had any successful mount requests. The cause (at least in our case) is a tape volume gets "pinned" in the mount queue in the ATL. This can happen when there is some kind of rare circumstance involving a mount/dismount failure (or perhaps after a CE has done maintenance??). Normally, the ATL and TSM handle such events quite nicely, but every now and then, the two get out of sync. TSM thinks the drive is free, but there's one or more entries pinned in the mount queue in the ATL. So, TSM schedules operations on the ATL based on an incorrect assessment of drive availability and the ANR8447E messages start to show up. In our case, we were flooded with such messages because TSM apparently isn't smart to enough to stop trying after so many failures. Here's how you check for - and solve - this problem: To check the ATL, select "queues", then "mount queue". Normally the screen should be empty (i.e., nothing in the queue). If you see something, and it persists for a while (e.g., more than a minute), then this is pretty good evidence of a pinned queue request on the indicated device (e.g., device 101). This device would/should be the same as the drive you determined by examining the TSM activity log as described earlier. This pinned request will NEVER go away on its own unless you take corrective action: Go into service mode (password required) on the ATL. Select the "availability" menu, and then select "set physical tape subsystem availability". Click on the "change availability" button at the bottom. Locate the checkbox representing the drive involved (e.g., drive 101). Uncheck the drive and click "change availability". Then re-check the checkbox and again click "change availability". Then, go back and check the mount queue which should now be totally empty. At this point, your ATL should be working properly again. That said, we also experienced this problem on another occasion that was traced down to how the drive was physically cabled, and only after switching the cables on that and another drive, and redefining the drives to TSM were we able to clear the problem. I hope this information helps. Bob Brazner Johnson Controls, Inc. (414) 524-2570
Re: No Drives Available (Help)
>This has been going on since this morning. I don't get it because the drives >are available if I q drive. Geoff - In my experience, the Query Drive command is an unreliable indicator of drive health. SHOW LIBRary is more indicative. The mtlib command is also helpful, on a 3494, to reveal drive states and mounted tapes that are undisclosed via TSM commands. Also check via opsys commands, like lsdev in AIX. I'd recommend going to the computer room and inspecting the 3494 Library Manager and drives. The IBM CE may have left them in an Offline state or other, rendering them unusable to TSM. Richard Sims, BU
Re: No Drives Available (Help)
Geoff, We have a similar issue which appears to have been caused by an engineer removing the wrong ethernet card during an SSA Disk reconfig excercise. It may be a connectivity issue. Also, we have had problems where our NT server reassigned the drive names from mt1.0.0.4 to mt1.0.0.6 (for example) after the engineers had been pulling cards. After some digging around in the registry we gathered the 'new' drive info and deleted and redefined the drive definitions in TSM. Hope this is of some use, Matt Thomas TSM/Storage Admin * external. 020-7922-3213 * e-mail [EMAIL PROTECTED] -Original Message- From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]] Sent: 07 August 2001 02:45 To: [EMAIL PROTECTED] Subject: No Drives Available (Help) For whatever reason I've had, what TSM says is drive problems. 08/06/01 09:33:31 ANR8447E No drives are currently available in library 3494LIB. This has been going on since this morning. I don't get it because the drives are available if I q drive. I also see mounts if I q mount. All 4 drives seem to be working. So now what? I searched back in the log and this just started happening at 9:30 this morning. I know IBM was in working on 2 drives that MVS has, I don't use or see them. They showed up at 9:20 so it's obvious this was probably caused by them. They must have taken the library offline to get at the 2 drives MVS uses. Why that afected me I don't know. Here is some more of a sequential log listing. I haven't done anything at all. I was out all last week so I couldn't and nobody else has access. I've been running fine since my upgrade to 4.2 a few months ago so I have no clue what's happened. I did a complete system shutdown and restart and this is still going on. 08/06/01 17:29:37 ANR8341I End-of-volume reached for 3590 volume U00012. 08/06/01 17:29:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:29:38 ANR1404W Scratch volume mount request denied - mount failed. 08/06/01 17:29:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:29:38 ANR1401W Mount request denied for volume U00435 - mount failed. 08/06/01 17:29:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:29:38 ANR1401W Mount request denied for volume U00435 - mount failed. 08/06/01 17:29:38 ANR0986I Process 1755 for SPACE RECLAMATION running in the BACKGROUND processed 88 items for a total of 676,862,037 bytes with a completion state of FAILURE at 17:29:38. 08/06/01 17:29:38 ANR1081W Space reclamation terminated for volume U01202 - storage media inaccessible. 08/06/01 17:29:38 ANR1042I Space reclamation for storage pool NT_TPOOL will be retried in 60 seconds. 08/06/01 17:29:41 ANR8336I Verifying label of 3590 volume U00012 in drive RMT4 (/dev/rmt4). 08/06/01 17:30:15 ANR8468I 3590 volume U00012 dismounted from drive RMT4 (/dev/rmt4) in library 3494LIB. 08/06/01 17:30:38 ANR1043I Space reclamation retry delay ended; checking volume reclamation status for storage pool NT_TPOOL. 08/06/01 17:30:38 ANR0984I Process 1759 for SPACE RECLAMATION started in the BACKGROUND at 17:30:38. 08/06/01 17:30:38 ANR1040I Space reclamation started for volume U00786, storage pool NT_TPOOL (process number 1759). 08/06/01 17:30:38 ANR1044I Removable volume U00786 is required for space reclamation. 08/06/01 17:30:38 ANR1044I Removable volume U01310 is required for space reclamation. 08/06/01 17:30:38 ANR8324I 3590 volume U00786 is expected to be mounted (R/O). 08/06/01 17:30:38 ANR8324I 3590 volume U01310 is expected to be mounted (R/O). 08/06/01 17:30:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:30:38 ANR1401W Mount request denied for volume U00786 - mount failed. 08/06/01 17:31:10 ANR8337I 3590 volume U00012 mounted in drive RMT4 (/dev/rmt4). 08/06/01 17:31:45 ANR0985I Process 1759 for SPACE RECLAMATION running in the BACKGROUND completed with completion state FAILURE at 17:31:45. 08/06/01 17:31:45 ANR1081W Space reclamation terminated for volume U00786 - storage media inaccessible. 08/06/01 17:31:45 ANR1042I Space reclamation for storage pool NT_TPOOL will be retried in 60 seconds. Geoff Gill TSM Administ
Antwort: No Drives Available (Help)
Hi I got the same problem a few weeks ago. After updating a TSM 3.1 to 4.13. The 3494 mounted a tape once and then the drives are currently available in library and ANR8447E. I deleted the drives from TSM and OS (AIX 4.3.3 .M6 newest ATape and ATLDD ) . Booting the machine. Drives are available one time then the same procedure. Tivoli Hotline could not help. Tracing the server they did'nt find anything. At least I am going back to version 4.1.2 and it worked fine. The same environment at an other customer worked with TSM 4.1.3. Hope it helps frendly regards Felix TranCAT Gmbh & CO KG Germany
No Drives Available (Help)
For whatever reason I've had, what TSM says is drive problems. 08/06/01 09:33:31 ANR8447E No drives are currently available in library 3494LIB. This has been going on since this morning. I don't get it because the drives are available if I q drive. I also see mounts if I q mount. All 4 drives seem to be working. So now what? I searched back in the log and this just started happening at 9:30 this morning. I know IBM was in working on 2 drives that MVS has, I don't use or see them. They showed up at 9:20 so it's obvious this was probably caused by them. They must have taken the library offline to get at the 2 drives MVS uses. Why that afected me I don't know. Here is some more of a sequential log listing. I haven't done anything at all. I was out all last week so I couldn't and nobody else has access. I've been running fine since my upgrade to 4.2 a few months ago so I have no clue what's happened. I did a complete system shutdown and restart and this is still going on. 08/06/01 17:29:37 ANR8341I End-of-volume reached for 3590 volume U00012. 08/06/01 17:29:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:29:38 ANR1404W Scratch volume mount request denied - mount failed. 08/06/01 17:29:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:29:38 ANR1401W Mount request denied for volume U00435 - mount failed. 08/06/01 17:29:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:29:38 ANR1401W Mount request denied for volume U00435 - mount failed. 08/06/01 17:29:38 ANR0986I Process 1755 for SPACE RECLAMATION running in the BACKGROUND processed 88 items for a total of 676,862,037 bytes with a completion state of FAILURE at 17:29:38. 08/06/01 17:29:38 ANR1081W Space reclamation terminated for volume U01202 - storage media inaccessible. 08/06/01 17:29:38 ANR1042I Space reclamation for storage pool NT_TPOOL will be retried in 60 seconds. 08/06/01 17:29:41 ANR8336I Verifying label of 3590 volume U00012 in drive RMT4 (/dev/rmt4). 08/06/01 17:30:15 ANR8468I 3590 volume U00012 dismounted from drive RMT4 (/dev/rmt4) in library 3494LIB. 08/06/01 17:30:38 ANR1043I Space reclamation retry delay ended; checking volume reclamation status for storage pool NT_TPOOL. 08/06/01 17:30:38 ANR0984I Process 1759 for SPACE RECLAMATION started in the BACKGROUND at 17:30:38. 08/06/01 17:30:38 ANR1040I Space reclamation started for volume U00786, storage pool NT_TPOOL (process number 1759). 08/06/01 17:30:38 ANR1044I Removable volume U00786 is required for space reclamation. 08/06/01 17:30:38 ANR1044I Removable volume U01310 is required for space reclamation. 08/06/01 17:30:38 ANR8324I 3590 volume U00786 is expected to be mounted (R/O). 08/06/01 17:30:38 ANR8324I 3590 volume U01310 is expected to be mounted (R/O). 08/06/01 17:30:38 ANR8447E No drives are currently available in library 3494LIB. 08/06/01 17:30:38 ANR1401W Mount request denied for volume U00786 - mount failed. 08/06/01 17:31:10 ANR8337I 3590 volume U00012 mounted in drive RMT4 (/dev/rmt4). 08/06/01 17:31:45 ANR0985I Process 1759 for SPACE RECLAMATION running in the BACKGROUND completed with completion state FAILURE at 17:31:45. 08/06/01 17:31:45 ANR1081W Space reclamation terminated for volume U00786 - storage media inaccessible. 08/06/01 17:31:45 ANR1042I Space reclamation for storage pool NT_TPOOL will be retried in 60 seconds. Geoff Gill TSM Administrator NT Systems Support Engineer SAIC E-Mail: [EMAIL PROTECTED] Phone: (858) 826-4062 Pager: (888) 997-9614
