Novell client failed with RC 12
Hello TSMer's Last night 2 of our Novell clients nodes failed with a return code 12, total number of objects failed were over 3,000 from each. (see server Act log below) Anyone ever seen this type of occurrence before? Thanks for any help/advice in advance! TSM Novell client 5.2.2 Netware OS 5.1 SP6 TSM Server Version 5.2.1.3 07/28/04 05:50:27 ANE4952I (Session: 55283, Node: ) Total number of objects inspected: 695,351 07/28/04 05:50:27 ANE4954I (Session: 55283, Node: ) Total number of objects backed up:2,088 07/28/04 05:50:27 ANE4958I (Session: 55283, Node: ) Total number of objects updated: 0 07/28/04 05:50:27 ANE4960I (Session: 55283, Node: ) Total number of objects rebound: 0 07/28/04 05:50:27 ANE4957I (Session: 55283, Node: ) Total number of objects deleted: 0 07/28/04 05:50:27 ANE4970I (Session: 55283, Node: ) Total number of objects expired: 24 07/28/04 05:50:27 ANE4959I (Session: 55283, Node: x) Total number of objects failed: 3,436 07/28/04 05:50:27 ANE4961I (Session: 55283, Node: Total number of bytes transferred: 2.22 GB 07/28/04 05:50:27 ANR2579E Schedule MIDNIGHT in domain PRODUCTION for node failed (return code 12). 07/28/04 06:11:03 ANE4952I (Session: 55270, Node: x) Total number of o bjects inspected: 332,794 07/28/04 06:11:03 ANE4954I (Session: 55270, Node: x) Total number of o bjects backed up:1,076 07/28/04 06:11:03 ANE4958I (Session: 55270, Node: x Total number of o bjects updated: 0 07/28/04 06:11:03 ANE4960I (Session: 55270, Node: x) Total number of o bjects rebound: 0 07/28/04 06:11:03 ANE4957I (Session: 55270, Node: x) Total number of o bjects deleted: 0 07/28/04 06:11:03 ANE4970I (Session: 55270, Node: x) Total number of o bjects expired: 5 07/28/04 06:11:03 ANE4959I (Session: 55270, Node: x Total number of o bjects failed: 3,431 07/28/04 06:11:03 ANE4961I (Session: 55270, Node: x) Total number of b ytes transferred: 280.00 MB 07/28/04 06:11:03 ANE4964I (Session: 55270, Node: x Elapsed processing time:04:42:59 07/28/04 06:11:03 ANR2579E Schedule MIDNIGHT in domain PRODUCTION for node x failed (return code 12).
Re: Novell client failed with RC 12
Last night 2 of our Novell clients nodes failed with a return code 12, total number of objects failed were over 3,000 from each. (see server Act log below) ... You're keeping us in suspense... You need to examine the backup log, and perhaps also the dsmerror.log, to ascertain the detail reason for the failures. The session-end stats provide no info about reasons. Richard Sims
Re: Novell client failed with RC 12
Sorry for the lack of information on my earlier post. I took a look a the Dsmerror.log and found the following errors leading up to the 3,000 + file failures 07/28/2004 01:51:57 A transport failure has occurred. 07/28/2004 01:51:57 ANS1870E NDS transport failure FFFDFEAF has occurred. Please contact Novell to resolve it. 07/28/2004 01:51:57 A transport failure has occured. 07/28/2004 01:51:57 ANS1870E NDS transport failure FFFDFEAF has occurred. Please contact Novell to resolve it. 07/28/2004 01:51:57 A transport failure has occured. 07/28/2004 01:51:57 ANS1228E Sending of object '.[Root].O=xxx.OU=.OU=xxx .CN=WP_AMI_GENERAL' failed 07/28/2004 01:51:57 Skip current operation Report how you got this 07/28/2004 01:51:57 ANS1870E NDS transport failure FFFDFEAF has occurred. Please contact Novell to resolve it. 07/28/2004 01:51:57 A transport failure has occured. 07/28/2004 01:51:57 ANS1228E Sending of object '.[Root].O=.OU=.OU=xxx.CN=ZIP CODES' failed 07/28/2004 01:51:57 Skip current operation Report how you got this 07/28/2004 01:51:57 ANS1870E NDS transport failure FFFDFEAF has occurred. Please contact Novell to resolve it. 07/28/2004 01:51:57 A transport failure has occured. 07/28/2004 01:51:57 ANS1228E Sending of object '.[Root].O=.OU=.OU=xxx .CN=xx.CN=MTA' failed 07/28/2004 01:51:57 Skip current operation Report how you got this 07/28/2004 01:51:57 ANS1228E Sending of object '.[Root].O=xx.OU=xx.OU=xxx.CN=xx.CN=xxx' failed 07/28/2004 01:51:57 Skip current operation Report how you got this 07/28/2004 01:51:57 ANS1228E Sending of object '.[Root].O=xxx.OU=.OU=xxx.CN=xx.CN=WEBACC55' failed 07/28/2004 01:51:57 Skip current operation Report how you got this 07/28/2004 01:51:57 ANS1228E Sending of object '.[Root].O=.OU= .OU=xxx.CN=xx.CN=POA' failed 07/28/2004 01:51:57 Skip current operation Report how you got this 07/28/2004 01:51:57 ANS1802E Incremental backup of '.[Root]' finished with 3426 failure I also find the following errors some seemed to be the Internet Bookmark sites I eluded to on my other post 07/28/2004 05:49:02 ANS1228E Sending of object 'VOL1:/PROJE/SUPPORT/Angel/neerja/Favorites/Seattle Public SchoolsÿÿDev Stg Read.url' failed 07/28/2004 05:49:02 ANS4005E Error processing 'VOL1:/PROJE/SUPPORT/Angel/neerja/Favorites/Seattle Public SchoolsÿÿDev Stg Read.url': file not found 07/28/2004 05:49:02 ANS1228E Sending of object 'VOL1:/PROJE/SUPPORT/Angel/Ronl/Favorites/The rÿBaseball Team.url' failed 07/28/2004 05:49:02 ANS4005E Error processing 'VOL1:/PROJE/SUPPORT/Angel/Ronl/Favorites/ Baseball Team.url': file not found 07/28/2004 05:49:02 ANS1228E Sending of object 'VOL1:/PROJE/SUPPORT/crisk/Favorites/Brick,ÿNew JerseyÿForecastÿby Intellicast.url' failed 07/28/2004 05:50:20 (TSA500.NLM 5.5 269) No data sets can be found. 07/28/2004 05:50:23 (TSA500.NLM 5.5 269) No data sets can be found. 07/28/2004 05:50:23 (TSA500.NLM 5.5 269) No data sets can be found. Novell Tsm client version 5.2.2 Netware OS 5.1 SP6 TSM Version 5.2.1.3 Thanks again for any help on these errors! Richard Sims wrote: Last night 2 of our Novell clients nodes failed with a return code 12, total number of objects failed were over 3,000 from each. (see server Act log below) ... You're keeping us in suspense... You need to examine the backup log, and perhaps also the dsmerror.log, to ascertain the detail reason for the failures. The session-end stats provide no info about reasons. Richard Sims
Re: Novell client failed with RC 12
...ANS1870E NDS transport failure FFFDFEAF has occurred. ... Novell Tsm client version 5.2.2 Netware OS 5.1 SP6 Tim - The IBM site has an indicative entry on that message number. I'm no Novell person, but from the years of postings I've seen, Novell environment backup problems are often due to Novell software problems (as further suggested by the IBM site item on that message). That may well also be the case for the ANS1228E and ANS4005E messages you also uncovered in the dsmerror.log. (In the past, at least, the ANS4005E message has been caused by downlevel TSANDS and/or TSA600 NLM's.) It looks like your best avenue is to seek some Novell patches. Netware 5.1 is also at the low end of what the 5.2.2 TSM client supports, so you may alternately have Netware upgrade possibilities. Richard Sims
Re: Novell client failed with RC 12
If your server is NW5.1sp6 , I would also agree that sp7 is a good idea. I've got 20/30 of those using TSM5.2.2 just fine. Troy Frank Network Services University of Wisconsin Medical Foundation 608.829.5384 [EMAIL PROTECTED] 7/28/2004 10:44:19 AM ...ANS1870E NDS transport failure FFFDFEAF has occurred. ... Novell Tsm client version 5.2.2 Netware OS 5.1 SP6 Tim - The IBM site has an indicative entry on that message number. I'm no Novell person, but from the years of postings I've seen, Novell environment backup problems are often due to Novell software problems (as further suggested by the IBM site item on that message). That may well also be the case for the ANS1228E and ANS4005E messages you also uncovered in the dsmerror.log. (In the past, at least, the ANS4005E message has been caused by downlevel TSANDS and/or TSA600 NLM's.) It looks like your best avenue is to seek some Novell patches. Netware 5.1 is also at the low end of what the 5.2.2 TSM client supports, so you may alternately have Netware upgrade possibilities. Richard Sims Confidentiality Notice follows: The information in this message (and the documents attached to it, if any) is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken, or omitted to be taken in reliance on it is prohibited and may be unlawful. If you have received this message in error, please delete all electronic copies of this message (and the documents attached to it, if any), destroy any hard copies you may have created and notify me immediately by replying to this email. Thank you.
