ANR8355E-I/O error has brought the tape from Read Write to Unavailable
Hi all, I encountered an error on the tape while doing a TDP for Exchange backup. The error was ANR 8355E I/O error reading label for volume A000122. After the unsuccessful backup finished, some of the tapes that were mount during the backup has changed from readwrite to unavailable. I have update all the unavailable tape to read write status and run the back up but still I encountered the ANR8355E error and the tapes again change the status to unavailable. This issue happened last 3 days, when I received an intermittent unsuccessful backup of TDP for Exchange due to error ANS1315E (RC15) Unexpected Retry request. It has brought me to check the volume for the storage pool and found that some of tapes were in unavailable and read only status. After I updated the status and ran again the backup the above issue occurred. Version of : TSM 5.2.9 on AIX version 5.2 Client on Windows Server 2003 Ent Edition SP2 Storage Agent 5.2.9 TSM for Mail5.2.1.0 TSM API 5.2.5 Tape library IBM ULT3580-TD2 SCSI Sequential device with driver version 6.0.4.2 The issue above is only happen on one client. Others client backup work successfully. Appreciate your help. Thanks, Regards, Zareyna Salim No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM
Re: ANR8355E-I/O error has brought the tape from Read Write to Unavailable
On Jun 13, 2007, at 8:17 AM, zareyna salim wrote: I have update all the unavailable tape to read write status and run the back up but still I encountered the ANR8355E error and the tapes again change the status to unavailable. Experienced causes of that message are in http://people.bu.edu/rbs/ ADSM.QuickFacts . You don't say whether you labeled the tapes, via 'LABEl LIBVolume' or the dsmlabel command or per the AUTOLabel library definition. That's the most common missing ingredient. A shared library where the non- TSM sharer has overwritten the TSM tape is worse. Richard Sims
Re: ANR8355E-I/O error has brought the tape from Read Write to Unavailable
Doing a HELP 8355 from the TSM admin command line gives a suggestion that the PATH statements do not correctly point to the right drive(s). Possibly the DEVICE= specified in the PATH isn't the correct DRIVE of the ELEMENT= you specified. Most libraries and TSM today support the ELEMENT=AUTODETECT for the DEFINE DRIVE command. Then the element is determined whtn the DEF PATH is issued. Bill Boyer Some days you're the bug, some days you're the windshield - ?? -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of zareyna salim Sent: Wednesday, June 13, 2007 8:18 AM To: ADSM-L@VM.MARIST.EDU Subject: ANR8355E-I/O error has brought the tape from Read Write to Unavailable Hi all, I encountered an error on the tape while doing a TDP for Exchange backup. The error was ANR 8355E I/O error reading label for volume A000122. After the unsuccessful backup finished, some of the tapes that were mount during the backup has changed from readwrite to unavailable. I have update all the unavailable tape to read write status and run the back up but still I encountered the ANR8355E error and the tapes again change the status to unavailable. This issue happened last 3 days, when I received an intermittent unsuccessful backup of TDP for Exchange due to error ANS1315E (RC15) Unexpected Retry request. It has brought me to check the volume for the storage pool and found that some of tapes were in unavailable and read only status. After I updated the status and ran again the backup the above issue occurred. Version of : TSM 5.2.9 on AIX version 5.2 Client on Windows Server 2003 Ent Edition SP2 Storage Agent 5.2.9 TSM for Mail5.2.1.0 TSM API 5.2.5 Tape library IBM ULT3580-TD2 SCSI Sequential device with driver version 6.0.4.2 The issue above is only happen on one client. Others client backup work successfully. Appreciate your help. Thanks, Regards, Zareyna Salim No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM
Re: ANR8355E-I/O error has brought the tape from Read Write to Unavailable
Hi there, Previously the backup ran successfully until we change the active server to passive server on 25 May. Since then we receive intermittent backup unsuccessful due to ANS1315E RC15 Unexpected Retry request and had made the tape status change to unavailable.The paths were define correctly as there was no problem with the backup only after 25 May. Thanks, Regards, Zareyna Salim -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of William Boyer Sent: Wednesday, June 13, 2007 8:32 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] ANR8355E-I/O error has brought the tape from Read Write to Unavailable Doing a HELP 8355 from the TSM admin command line gives a suggestion that the PATH statements do not correctly point to the right drive(s). Possibly the DEVICE= specified in the PATH isn't the correct DRIVE of the ELEMENT= you specified. Most libraries and TSM today support the ELEMENT=AUTODETECT for the DEFINE DRIVE command. Then the element is determined whtn the DEF PATH is issued. Bill Boyer Some days you're the bug, some days you're the windshield - ?? -Original Message- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of zareyna salim Sent: Wednesday, June 13, 2007 8:18 AM To: ADSM-L@VM.MARIST.EDU Subject: ANR8355E-I/O error has brought the tape from Read Write to Unavailable Hi all, I encountered an error on the tape while doing a TDP for Exchange backup. The error was ANR 8355E I/O error reading label for volume A000122. After the unsuccessful backup finished, some of the tapes that were mount during the backup has changed from readwrite to unavailable. I have update all the unavailable tape to read write status and run the back up but still I encountered the ANR8355E error and the tapes again change the status to unavailable. This issue happened last 3 days, when I received an intermittent unsuccessful backup of TDP for Exchange due to error ANS1315E (RC15) Unexpected Retry request. It has brought me to check the volume for the storage pool and found that some of tapes were in unavailable and read only status. After I updated the status and ran again the backup the above issue occurred. Version of : TSM 5.2.9 on AIX version 5.2 Client on Windows Server 2003 Ent Edition SP2 Storage Agent 5.2.9 TSM for Mail5.2.1.0 TSM API 5.2.5 Tape library IBM ULT3580-TD2 SCSI Sequential device with driver version 6.0.4.2 The issue above is only happen on one client. Others client backup work successfully. Appreciate your help. Thanks, Regards, Zareyna Salim No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM
Re: IBM3584 Tape Drives won't write to Media
Rajesh, 3A/00 means media not present. Is this a new library? Has it ever worked? If not, there may be a drive cabling or definition problem such that the tape is being loaded into one drive, but TSM is trying to read from a different drive Is the tape you're trying label in the slot that TSM thinks it is? The library may maintain it's own inventory which can be refreshed from tapeutil in the IBMTape package (aka Atape for Windows). Just ideas. -Josh On 04.03.23 at 08:55 [EMAIL PROTECTED] wrote: Date: Tue, 23 Mar 2004 08:55:17 -0500 From: Rajesh Oak [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: IBM3584 Tape Drives won't write to Media I have an IBM3584 Library that we have divided into 4 Logical Libraries and assigned them to 4 TSM Servers. 3 are AIX Servers and the 4th is a Windows 2000 Server. This is new TSM Server that is not in production yet. The Drives in the 4th TSM Server are attached to the Windows Server thru' the SAN Fabric. For the Windows TSM Server the Library is controlled by the TSM Device Driver and the Tape Drives are controlled by Windows Drivers. All the drives are defined and can be seen by TSM. But when I try to label and checkin Tapes it just sits on the process. After a while it gives an I/O error on the drive and the process fails. 03/23/2004 08:30:49 ANR8302E I/O error on drive DRIVE2 (\\.\tape1)(OP=TESTREADY, Error Number=21, CC=0, KEY=02, ASC=3A ASCQ=00, SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00 .10.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.6E.42 .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00 .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00 .00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. (SESSION: 54, PROCESS: 1) 03/23/2004 08:30:49 ANR8304E Time out error on drive DRIVE2 (\\.\tape1) in library IBM3584. (SESSION: 54, PROCESS: 1) 03/23/2004 08:30:49 ANR8302E I/O error on drive DRIVE2 (\\.\tape1) (OP=OFFL,Error Number=21, CC=0, KEY=02, ASC=3A, ASCQ=00, SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00. 00.10.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.6E. 42.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00. 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00. 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. (SESSION: 54, PROCESS: 1) 03/23/2004 08:31:28 ANR8841I Remove volume from slot 769 of library IBM3584 at your convenience. (SESSION: 54, PROCESS: 1) Any help on this is appreciated. Rajesh Oak Blue Cross Blue Shield of Michigan Tel # 313-225-8086
IBM3584 Tape Drives won't write to Media
I have an IBM3584 Library that we have divided into 4 Logical Libraries and assigned them to 4 TSM Servers. 3 are AIX Servers and the 4th is a Windows 2000 Server. This is new TSM Server that is not in production yet. The Drives in the 4th TSM Server are attached to the Windows Server thru' the SAN Fabric. For the Windows TSM Server the Library is controlled by the TSM Device Driver and the Tape Drives are controlled by Windows Drivers. All the drives are defined and can be seen by TSM. But when I try to label and checkin Tapes it just sits on the process. After a while it gives an I/O error on the drive and the process fails. 03/23/2004 08:30:49 ANR8302E I/O error on drive DRIVE2 (\\.\tape1)(OP=TESTREADY, Error Number=21, CC=0, KEY=02, ASC=3A ASCQ=00SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00.10.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.6E.42.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. (SESSION: 54, PROCESS: 1)03/23/2004 08:30:49 ANR8304E Time out error on drive DRIVE2 (\\.\tape1) in library IBM3584. (SESSION: 54, PROCESS: 1)03/23/2004 08:30:49 ANR8302E I/O error on drive DRIVE2 (\\.\tape1) (OP=OFFL,Error Number=21, CC=0, KEY=02, ASC=3A, ASCQ=00,SENSE=70.00.02.00.00.00.00.1C.00.00.00.00.3A.00.00.00.10.13.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.6E.42.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00 .0 0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00, Description=An undetermined error has occurred). Refer to Appendix D in the 'Messages' manual for recommended action. (SESSION: 54, PROCESS: 1) 03/23/2004 08:31:28 ANR8841I Remove volume from slot 769 of library IBM3584 at your convenience. (SESSION: 54, PROCESS: 1) Any help on this is appreciated. Rajesh Oak Blue Cross Blue Shield of Michigan Tel # 313-225-8086 Find what you are looking for with the Lycos Yellow Pages http://r.lycos.com/r/yp_emailfooter/http://yellowpages.lycos.com/default.asp?SRC=lycos10
Tape will not write
I have been having picker problems with my library (IBM 3581) and have had to replace it. The old library set the current copy group tapes within the library to private and access to offsite. I have reversed these settings and the system now loads the tape yet doesn't actually write any information to the tape. When performing a backup stg disk offsite the tape loads but doesn't write. After an hour it performs an idle timeout on the process and unloads the tape. Can anyone tell me why this is? My system is an AIX 5.1 64bit system using TSM 4.2.2.
