AdWords API Getting 'An internal error has occurred. Please retry your request.' when trying to add creative (using addAds)

2008-11-03 Thread Adi

Hi,

I got this error when I tried to add ads to existing adgroups on
production env.
This error occured 3 times, for 3 different adgroups that I tried to
update their ads consecutively, in the forth adgoup it does worked
with no error.
It haven't happend again since then.
It happend on the 24th of october, 17:27:22 Hong kong time (GMT+8).

Thanks,
Adi
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AdWords API Re: PHP Sample Code

2008-11-03 Thread Archi

Things seem to work fine in the Production environment, thank you.

On Nov 3, 12:41 pm, AdWords API Advisor [EMAIL PROTECTED]
wrote:
 Hello,

  If you're going against the Sandbox environment, you're not going to
 get meaningful results from the TrafficEstimatorService. The Sandbox
 is meant to test basic functionality of your code, not to retrieve
 actual data. You'd need to go against the Production AdWords API for
 that.

  For what it's worth, when I run checkKeywordTraffic on dgosdle45ds
 in the Production environment, I get a result of VeryLowTraffic as
 one would expect.

 Cheers,
 -Jeff Posnick, AdWords API Team

 On Nov 2, 5:17 am, Archi [EMAIL PROTECTED] wrote:

  I am attempting to run some of the code samples but not getting the
  meaningful responses. For example, check_keyword_traffic.php (found
  here:http://code.google.com/p/adwords-api-php-samples/source/browse/trunk/...)
  returns this:

  Estimate for keyword mars cruise is HasTraffic.

  If I change the keyword to check to 'dgosdle45ds' the return is:

  Estimate for keyword dgosdle45ds is HasTraffic.

  It seems the estimate is HasTraffic regardless of the keyword. The
  specific change made to the sample in this case was:

  # Create keyword structure.
  $keyword =
    'keywordTextdgosdle45ds/keywordText' .
    'keywordTypeExact/keywordType' .
    'languageen/language';

  An issue in general with all of the PHP sample code is the suggested
  format of the login information. The code provided is:

  # Provide AdWords login information.
  $email = 'INSERT_LOGIN_EMAIL_HERE';
  $password = 'INSERT_PASSWORD_HERE';
  $client_email = 'INSERT_CLIENT_LOGIN_EMAIL_HERE';
  $useragent = 'INSERT_COMPANY_NAME: AdWords API PHP Sample Code';
  $developer_token = 'INSERT_DEVELOPER_TOKEN_HERE';
  $application_token = 'INSERT_APPLICATION_TOKEN_HERE';

  However, because the samples use the sandbox, as indicated by this
  string:

  $namespace = 'https://sandbox.google.com/api/adwords/v12';

  The format must be as suggested by Jeff Watson earlier in this post:

  $email = '[EMAIL PROTECTED]'; // My Client Center login email
  $password = 'xxx';  // My Client Center login password
  $client_email =
  '[EMAIL PROTECTED][EMAIL PROTECTED]';
   // the login email of
  one of the clients being managed in My Client Center
  $useragent = 'AdWords API PHP Sample Code';
  $developer_token = '[EMAIL PROTECTED]';
  $application_token = 'myapptoken';

  This allows my edited samples to run without error, but so far seems
  to return no data for any of the five different samples I've run. I
  turned debug on which returns:

  POST /api/adwords/v12/TrafficEstimatorService HTTP/1.0 Host:
  sandbox.google.com User-Agent: NuSOAP/0.7.3 (1.114) Content-Type: text/
  xml; charset=ISO-8859-1 SOAPAction:  Content-Length: 834
  my_client_center_login_emailmy_client_center_passwordAdWords API PHP
  Sample Codemy_client_center_login_email+
  +USDmy_client_center_app_tokendgosdle45dsExactenHTTP/1.1 200 OK
  Content-Type: text/xml; charset=iso-8859-1 Transfer-Encoding: chunked
  Date: Sun, 02 Nov 2008 10:13:32 GMT X-Content-Type-Options: nosniff
  Expires: Sun, 02 Nov 2008 10:13:32 GMT Cache-Control: private, max-
  age=0 Server: GFE/1.3   94  1  1  6f0e8b7ce4780f3dfc79a56045bf7ad8

  I'm not sure how to trouble shoot this.
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AdWords API Ad Content

2008-11-03 Thread Roxy

I'm an admin for an online community that supports gay rights and for
the last few days, every time I've logged in, I see giant YES ON PROP
8 banners on the site.

I removed the ads for now, as the site our community is part of
doesn't allow us to control ad content, but has it ever been a problem
for anyone else?

It's weird that I can have a site with political content, but my ads
might be displaying an entirely opposing pov, especially ones so
inflammatory and unconstitutional...
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AdWords API Re: Ad Content

2008-11-03 Thread Peer Jakobsen (AdWords API Guru)

Hi Roxy,

This forum is about the Adwords API, not generic Adwords/Adsense
issues. You would be better of writing your post in:

http://www.google.com/support/forum/p/AdSense?hl=en

Thanks,

Peer


On Nov 3, 1:31 pm, Roxy [EMAIL PROTECTED] wrote:
 I'm an admin for an online community that supports gay rights and for
 the last few days, every time I've logged in, I see giant YES ON PROP
 8 banners on the site.

 I removed the ads for now, as the site our community is part of
 doesn't allow us to control ad content, but has it ever been a problem
 for anyone else?

 It's weird that I can have a site with political content, but my ads
 might be displaying an entirely opposing pov, especially ones so
 inflammatory and unconstitutional...
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AdWords API Re: SandBox wigging out?

2008-11-03 Thread mark


Great, Thanks for helping out with this.  We've been able to get
around this by using another account, yep.

mark.

On Nov 4, 12:31 am, AdWords API Advisor [EMAIL PROTECTED]
wrote:
 Hello Mark,

  I just checked and the error message you're getting does appear to be
 accurate (albeit inconvenient). There are actually two entries for
 your GMail address in our Sandbox's user account data store. There are
 a handful of other addresses with duplicates, though the majority of
 email addresses have only one entry.

  I've opened a bug with the engineering team to see if they can figure
 out how the duplicate entries might have been created. This behavior
 does appear to be limited only to the Sandbox environment.

  I don't have the ability to delete your extra entry and since there
 shouldn't be any data in your Sandbox client accounts following the
 refresh, I think the quickest thing would be for you to create a new
 @gmail.com address and use that for Sandbox access. The extra entry
 for your account should automatically be cleared up next month when
 the Sandbox environment is reset, and you can go back to using your
 original address at that point if you'd prefer. Apologies for the
 inconvenience in the meantime.

 Cheers,
 -Jeff Posnick, AdWords API Team

 On Nov 2, 11:48 pm, mark [EMAIL PROTECTED] wrote:

  Yes, I am using the dev key/token for the same email address.  i just
  checked again, and any access to the sandbox returns the same error.

   thanks much,
   mark.

  On Oct 31, 10:56 pm, AdWords API Advisor

  [EMAIL PROTECTED] wrote:
   Hello Mark,

    Are you using the same @gmail.com email address that you're posting
   under to access the Sandbox? If not, what's the username portion of
   the @gmail.com address?

   Cheers,
   -Jeff Posnick, AdWords API Team

   On Oct 30, 11:12 pm, mark [EMAIL PROTECTED] wrote:

Hello!

  Yes, we're still seeing this error.  Any call to any API in the
Sandbox for us right now results in in the error More than one
adwords account exist for the specified login, with no additional
information returned at all.

  thanks,
  mark.

  Any call to the

On Oct 30, 12:08 am, AdWords API Advisor

[EMAIL PROTECTED] wrote:
 I haven't received official confirmation from the engineer who was
 looking into it, but the Sandbox environment does appear to be fully
 functional from my tests. If you're still running into issues now, let
 us know.

 Cheers,
 -Jeff Posnick, AdWords API Team

 On Oct 28, 8:59 pm, mark [EMAIL PROTECTED] wrote:

  well, good to know it's not just me :-).

  could you keep the the group advised of what's going on?

  thanks so much,
  mark.

  On Oct 28, 11:50 pm, AdWords API Advisor

  [EMAIL PROTECTED] wrote:
   I can answer the SandBox wigging out? question in the 
   affirmative:
   yes, the Sandbox is wigging out. It's having some trouble coming 
   back
   after one of its periodic data refreshes. The engineering team is
   aware of the issue and is working on normalizing things.

   Cheers,
   -Jeff Posnick, AdWords API Team

   On Oct 28, 3:07 am, mark [EMAIL PROTECTED] wrote:

I'm actually seeing this for any API calls in the sandbox right 
now,
not just AccountService calls.

the headers should be right

email - my adwords api account email
password - duh
developerToken = myemail++USD
applicationToken = ''
clientEmail = client_1+myemailaddress

anybody else seeing this?   any call at all for me in the 
sandbox
returns that error string

More than one adwords account exist for the specified login

thanks,
mark.

On Oct 28, 1:20 pm, mark [EMAIL PROTECTED] wrote:

 Hello!

   Along the same vein as a previous poster who was getting 
 weird
 internal errors with the Sandbox, we're suddenly seeing a lot 
 of More
 than one adwords account exist for the specified login 
 errors being
 returned from the Sandbox for calls to
 AccountService::getClientAccounts.

   This is stuff that was all working just fine sometime in 
 the last 18
 hours.

   m.
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