Re: Get last modified time for Keywords/Ads

[Caihua Du]

Also the keyword change info seems not in the CustomerSyncService 
.
 
Is there a way to get that info as well?

On Friday, May 5, 2017 at 5:54:56 PM UTC-7, Caihua Du wrote:
>
> Thanks Peter. Is it possible to let me know whether we are working on 
> this? Or any rough ETA? 
>
> This feature will helps us a lot and I can see other customer have the 
> same request here. Thanks a lot!
>
> On Thursday, May 4, 2017 at 7:52:36 PM UTC-7, Peter Oliquino wrote:
>>
>> Hi Caihua,
>>
>> Although the CustomerSyncService 
>> 
>>  provides 
>> information on recently changed objects, the exact modified time when 
>> objects are added/modified/removed is currently not available. You may 
>> follow our blog 
>>  for 
>> any future announcements regarding this feature.
>>
>> Thanks and regards,
>> Peter
>> AdWords API Team
>>
>

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Re: Get last modified time for Keywords/Ads

[Caihua Du]

Thanks Peter. Is it possible to let me know whether we are working on this? 
Or any rough ETA? 

This feature will helps us a lot and I can see other customer have the same 
request here. Thanks a lot!

On Thursday, May 4, 2017 at 7:52:36 PM UTC-7, Peter Oliquino wrote:
>
> Hi Caihua,
>
> Although the CustomerSyncService 
> 
>  provides 
> information on recently changed objects, the exact modified time when 
> objects are added/modified/removed is currently not available. You may 
> follow our blog 
>  for any 
> future announcements regarding this feature.
>
> Thanks and regards,
> Peter
> AdWords API Team
>

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Re: BatchJobProcessingError.INTERNAL_ERROR

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi,

I expect the fix to resolve your issue as well.

Cheers,
Josh, AdWords API Team

On Friday, May 5, 2017 at 7:56:16 PM UTC-4, sam... wrote:
>
> Hi Alexander,
>
> Will the fix apply to me too?
>
> On Friday, May 5, 2017 at 4:54:22 PM UTC-7, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Alexander,
>>
>> A fix is now in place for this issue. If you see any odd behavior on new 
>> batch jobs, please let me know.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Friday, May 5, 2017 at 2:27:13 PM UTC-4, Josh Radcliff (AdWords API 
>> Team) wrote:
>>>
>>> Hi Alexander,
>>>
>>> We started seeing reports of this issue yesterday (5/4) from other users 
>>> as well, and we're working on a fix. I'll post back here as soon as I have 
>>> an update.
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Friday, May 5, 2017 at 12:41:23 PM UTC-4, Alexander Cavalli wrote:

 Hi Shwetha,

 Yes, BatchJobProcessingError.INTERNAL_ERROR is the reason for the 
 cancel. 

 Thanks!

 On Friday, May 5, 2017 at 11:30:13 AM UTC-5, Shwetha Vastrad (AdWords 
 API Team) wrote:
>
> Hi Alexander,
>
> Thank you for providing the sample BatchJobId. Do your BatchJobs get 
> canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 
>
> Sam, Could you send over the Ids of a few BatchJobs which were 
> canceled with the error as BatchJobProcessingError.INTERNAL_ERROR? 
>
> Thanks,
> Shwetha, AdWords API Team.
>


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Re: BatchJobProcessingError.INTERNAL_ERROR

[sam]

Hi Alexander,

Will the fix apply to me too?

On Friday, May 5, 2017 at 4:54:22 PM UTC-7, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Alexander,
>
> A fix is now in place for this issue. If you see any odd behavior on new 
> batch jobs, please let me know.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, May 5, 2017 at 2:27:13 PM UTC-4, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Alexander,
>>
>> We started seeing reports of this issue yesterday (5/4) from other users 
>> as well, and we're working on a fix. I'll post back here as soon as I have 
>> an update.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Friday, May 5, 2017 at 12:41:23 PM UTC-4, Alexander Cavalli wrote:
>>>
>>> Hi Shwetha,
>>>
>>> Yes, BatchJobProcessingError.INTERNAL_ERROR is the reason for the 
>>> cancel. 
>>>
>>> Thanks!
>>>
>>> On Friday, May 5, 2017 at 11:30:13 AM UTC-5, Shwetha Vastrad (AdWords 
>>> API Team) wrote:

 Hi Alexander,

 Thank you for providing the sample BatchJobId. Do your BatchJobs get 
 canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 

 Sam, Could you send over the Ids of a few BatchJobs which were canceled 
 with the error as BatchJobProcessingError.INTERNAL_ERROR? 

 Thanks,
 Shwetha, AdWords API Team.

>>>

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Re: BatchJobProcessingError.INTERNAL_ERROR

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi Alexander,

A fix is now in place for this issue. If you see any odd behavior on new 
batch jobs, please let me know.

Thanks,
Josh, AdWords API Team

On Friday, May 5, 2017 at 2:27:13 PM UTC-4, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Alexander,
>
> We started seeing reports of this issue yesterday (5/4) from other users 
> as well, and we're working on a fix. I'll post back here as soon as I have 
> an update.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, May 5, 2017 at 12:41:23 PM UTC-4, Alexander Cavalli wrote:
>>
>> Hi Shwetha,
>>
>> Yes, BatchJobProcessingError.INTERNAL_ERROR is the reason for the cancel. 
>>
>> Thanks!
>>
>> On Friday, May 5, 2017 at 11:30:13 AM UTC-5, Shwetha Vastrad (AdWords API 
>> Team) wrote:
>>>
>>> Hi Alexander,
>>>
>>> Thank you for providing the sample BatchJobId. Do your BatchJobs get 
>>> canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 
>>>
>>> Sam, Could you send over the Ids of a few BatchJobs which were canceled 
>>> with the error as BatchJobProcessingError.INTERNAL_ERROR? 
>>>
>>> Thanks,
>>> Shwetha, AdWords API Team.
>>>
>>

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Re: BatchJobService changed to only return errors without applying orthogonal changes?

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi,

A fix has been applied and batch jobs should now behave as expected. Please 
let me know if you see this issue occur again on new jobs.

Thanks,
Josh, AdWords API Team

On Friday, May 5, 2017 at 2:30:50 PM UTC-4, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Alexey, Sha,
>
> Some other users pointed out similar problems in a separate post 
> , and 
> the team is working on resolving these issues. I'll reply back here once I 
> have more information.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, May 5, 2017 at 9:41:54 AM UTC-4, Alexey Tishchenko wrote:
>>
>> Hi Ivan,
>>
>> I've just tried to run a test job with ID = *491407866* - create 2 
>> keywords, one of them contains invalid character. That results in the 
>> response containing only erroneous object - the correct keyword was not 
>> created. I've tried to run it with and without implicit "*partialFailure*" 
>> SOAP header but it did not make any difference at all. So, from my point of 
>> view, the behaviour was definitely changed and it is not possible to make 
>> it acting like before.
>>
>> Regards,
>> Alexey Tishchenko
>>
>> On Friday, May 5, 2017 at 7:11:57 AM UTC+2, Ivan Bautista wrote:
>>>
>>> Hi Sha,
>>>
>>> As per this guide 
>>> 
>>>  and 
>>> the 201702 release notes 
>>> , partial 
>>> failures is still supported and is set to true by default for all requests 
>>> to the BatchJobService and no specific changes have been applied for 
>>> handling partial failures in the latest version. Make sure that you didn't 
>>> explicitly set the partialFailure SOAP header to false. 
>>>
>>> However, for us to investigate further, could you reply to us privately 
>>> (using *reply privately to author* option) with the batch job IDs in 
>>> question as well as your clientCustomerId?
>>>
>>> Regards,
>>> Ivan
>>> AdWords API Team
>>>
>>

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Re: Adwords API example testing

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi,

Please refer to this guide 
 for managing your 
customer match audiences in the web interface. Could you please confirm 
which account was the segments uploaded to? Do you happen to have the SOAP 
XML request and response logs for the API call mutate/get API call? Please 
click on *Reply privately to author *when responding.  

Regards,
Vishal, AdWords API Team

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Re: BatchJobService changed to only return errors without applying orthogonal changes?

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi Alexey, Sha,

Some other users pointed out similar problems in a separate post 
, and 
the team is working on resolving these issues. I'll reply back here once I 
have more information.

Thanks,
Josh, AdWords API Team

On Friday, May 5, 2017 at 9:41:54 AM UTC-4, Alexey Tishchenko wrote:
>
> Hi Ivan,
>
> I've just tried to run a test job with ID = *491407866* - create 2 
> keywords, one of them contains invalid character. That results in the 
> response containing only erroneous object - the correct keyword was not 
> created. I've tried to run it with and without implicit "*partialFailure*" 
> SOAP header but it did not make any difference at all. So, from my point of 
> view, the behaviour was definitely changed and it is not possible to make 
> it acting like before.
>
> Regards,
> Alexey Tishchenko
>
> On Friday, May 5, 2017 at 7:11:57 AM UTC+2, Ivan Bautista wrote:
>>
>> Hi Sha,
>>
>> As per this guide 
>> 
>>  and 
>> the 201702 release notes 
>> , partial 
>> failures is still supported and is set to true by default for all requests 
>> to the BatchJobService and no specific changes have been applied for 
>> handling partial failures in the latest version. Make sure that you didn't 
>> explicitly set the partialFailure SOAP header to false. 
>>
>> However, for us to investigate further, could you reply to us privately 
>> (using *reply privately to author* option) with the batch job IDs in 
>> question as well as your clientCustomerId?
>>
>> Regards,
>> Ivan
>> AdWords API Team
>>
>

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Re: BatchJobProcessingError.INTERNAL_ERROR

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi Alexander,

We started seeing reports of this issue yesterday (5/4) from other users as 
well, and we're working on a fix. I'll post back here as soon as I have an 
update.

Thanks,
Josh, AdWords API Team

On Friday, May 5, 2017 at 12:41:23 PM UTC-4, Alexander Cavalli wrote:
>
> Hi Shwetha,
>
> Yes, BatchJobProcessingError.INTERNAL_ERROR is the reason for the cancel. 
>
> Thanks!
>
> On Friday, May 5, 2017 at 11:30:13 AM UTC-5, Shwetha Vastrad (AdWords API 
> Team) wrote:
>>
>> Hi Alexander,
>>
>> Thank you for providing the sample BatchJobId. Do your BatchJobs get 
>> canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 
>>
>> Sam, Could you send over the Ids of a few BatchJobs which were canceled 
>> with the error as BatchJobProcessingError.INTERNAL_ERROR? 
>>
>> Thanks,
>> Shwetha, AdWords API Team.
>>
>

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Adwords API example testing

[cepintegration]

I have created the  Crm User List name “*TestList1*”  with only 3 test 
email addresses added to this list.


I tried to see whether this list shows up under “Shared Library” / 
“Audiences” under the Test Manager account.I do not see that User list.

 

But, when I make the API call to get the User list the API gets it.So, the 
user list is there in the system.


Do you know where I can view this new User list in the Adword Web GUI?

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Re: BatchJobProcessingError.INTERNAL_ERROR

[Alexander Cavalli]

Hi Shwetha,

Yes, BatchJobProcessingError.INTERNAL_ERROR is the reason for the cancel. 

Thanks!

On Friday, May 5, 2017 at 11:30:13 AM UTC-5, Shwetha Vastrad (AdWords API 
Team) wrote:
>
> Hi Alexander,
>
> Thank you for providing the sample BatchJobId. Do your BatchJobs get 
> canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 
>
> Sam, Could you send over the Ids of a few BatchJobs which were canceled 
> with the error as BatchJobProcessingError.INTERNAL_ERROR? 
>
> Thanks,
> Shwetha, AdWords API Team.
>

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Re: BatchJobProcessingError.INTERNAL_ERROR

[sam]

491209403
491211206
491301301
491243609

Thanks

On Friday, May 5, 2017 at 8:32:33 AM UTC-7, s...@feedonomics.com wrote:
>
> We are getting this error intermittently with some our batch jobs, which 
> end up with status 'CANCELED'.
>
> Please help. Thank you!
>

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Re: BatchJobProcessingError.INTERNAL_ERROR

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Alexander,

Thank you for providing the sample BatchJobId. Do your BatchJobs get 
canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 

Sam, Could you send over the Ids of a few BatchJobs which were canceled 
with the error as BatchJobProcessingError.INTERNAL_ERROR? 

Thanks,
Shwetha, AdWords API Team.

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Re: BatchJobProcessingError.INTERNAL_ERROR

[Alexander Cavalli]

We are also getting this error, pretty regularly. It seems to have started 
sometime in the afternoon (CST) on 5/4/2017. From my testing it seems like 
it might be happening more on jobs that use temp ids, in particular 
multiple temp ids. Sample failed batch job id: 491491905

On Friday, May 5, 2017 at 10:32:33 AM UTC-5, s...@feedonomics.com wrote:
>
> We are getting this error intermittently with some our batch jobs, which 
> end up with status 'CANCELED'.
>
> Please help. Thank you!
>

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BatchJobProcessingError.INTERNAL_ERROR

[sam]

We are getting this error intermittently with some our batch jobs, which 
end up with status 'CANCELED'.

Please help. Thank you!

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Re: BatchJobService returning inconsistent job results

[Stefano Fontana]

It also happens when submitting a batch that contains operations that cause 
violations.
The worst part is that not even the good ones go through and good ads are 
not created.

Please have a look at this, asap :(

On Friday, May 5, 2017 at 10:48:33 AM UTC+2, Dorian Kind wrote:
>
> Hi all,
>
> starting yesterday, we've noticed that the BatchJobService result list 
> doesn't exactly correspond to the actual operations that we send. More 
> specifically, it appears that some operations are not being included in the 
> result. What makes it worse is that the "index" field of the results that 
> actually are returned does not refer to the right operation, making it 
> impossible to find out which of your operations actually failed. So far we 
> haven't found any sort of pattern as to which type of operations do not 
> give a result.
>
> As an example, today we sent a job containing 239'131 operations, but the 
> results XML file only had 224'779 "rval" entries. The job ID should be 
> 491045429.
>
> Has anyone else experienced this? API advisors, is this a known issue?
>
> Thanks and best regards,
> Dorian
>

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Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR thrown when fetching ads from AdGroupAdService

['Shwetha Vastrad (AdWords API Team)' via AdWords API Forum]

Hi Suvodhoy, 

Could you enable logging and send over the SOAP request/response logs for 
these API requests which failed with an 
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR? 
Please use *Reply privately to author* when responding. 

Thanks,
Shwetha, AdWords API Team.

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Re: BatchJobService changed to only return errors without applying orthogonal changes?

[Alexey Tishchenko]

Hi Ivan,

I've just tried to run a test job with ID = *491407866* - create 2 
keywords, one of them contains invalid character. That results in the 
response containing only erroneous object - the correct keyword was not 
created. I've tried to run it with and without implicit "*partialFailure*" 
SOAP header but it did not make any difference at all. So, from my point of 
view, the behaviour was definitely changed and it is not possible to make 
it acting like before.

Regards,
Alexey Tishchenko

On Friday, May 5, 2017 at 7:11:57 AM UTC+2, Ivan Bautista wrote:
>
> Hi Sha,
>
> As per this guide 
> 
>  and 
> the 201702 release notes 
> , partial 
> failures is still supported and is set to true by default for all requests 
> to the BatchJobService and no specific changes have been applied for 
> handling partial failures in the latest version. Make sure that you didn't 
> explicitly set the partialFailure SOAP header to false. 
>
> However, for us to investigate further, could you reply to us privately 
> (using *reply privately to author* option) with the batch job IDs in 
> question as well as your clientCustomerId?
>
> Regards,
> Ivan
> AdWords API Team
>

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Re: BatchJobService changed to only return errors without applying orthogonal changes?

[Alexey Tishchenko]

Hi, we've encountered the same problem. So the behaviour was definitely 
changed since 04 May 2017.

On Friday, May 5, 2017 at 4:48:26 AM UTC+2, Sha Liu wrote:
>
> Today (5/4) I noticed that if a batch job has some operations triggering 
> some errors, only these errors are returned as the batch result, and any 
> other orthogonal changes are not applied. I observed this with both policy 
> validation errors and entity exceeded errors. It seems batch job service no 
> longer allows partial errors.
>
> Is this new behavior? From my logs it looks like the it was still the old 
> behavior yesterday, and I cannot find any documentation for this change.
>

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Re: BatchJobService changed to only return errors without applying orthogonal changes?

[Alexey Tishchenko]

We have encountered the same problem, so the behaviour was definitely 
changed since 04 May 2017. 

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Re: Specific Geotargets for Belgium

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi Laurent,

The list of geo targets may not contain certain locations (cities, postal 
codes, etc.) that aren't eligible for targeting. If you're looking for a 
location that *contains* a specific city, I'd recommend trying a search by 
name via LocationCriterionService 

 as 
shown in this example 
.
 
If that doesn't yield results, please pass along some of the location names 
you're trying to find and I can investigate further.

Thanks,
Josh, AdWords API Team

On Thursday, May 4, 2017 at 10:52:08 AM UTC-4, Laurent Kestens wrote:
>
> Hi,
>
> The Geotargets for Belgium has currently 368 cities. While officially 
> there are 589 "cities" in Belgium (named communes / gemeenten in our local 
> languages).
> Are there any plans to update the list.
> And also, I'm guessing that missing cities are attributed to another 
> entity (city ? province ? region ?) but which one?
>
> Thanks and best regards,
>
> Laurent
>

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InternalApiError.UNEXPECTED_INTERNAL_API_ERROR thrown when fetching ads from AdGroupAdService

[suvodhoy sinha]

Hi,

All requests to AdGroupsAdService is failing with 
an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR. Is this happening only 
for me or are others affected too? Kindly check. This has been happening 
for quite some hours now.

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Re: BatchJobService returning inconsistent job results

[Konstantin Tarassow]

We also have this problem since yesterday.

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Re: BatchJobService returning inconsistent job results

[Stefano Fontana]

Same here. Job ID 491139160
It seems that the problem arises when you use temporary IDs (i.e. creating 
adgroups and ads in the same batch job) .


On Friday, May 5, 2017 at 10:51:09 AM UTC+2, Dorian Kind wrote:
>
> Seems to be the same issue that was reported here: 
> https://groups.google.com/forum/#!topic/adwords-api/aAJ7i2BPdLk
>
> On Friday, 5 May 2017 10:48:33 UTC+2, Dorian Kind wrote:
>>
>> Hi all,
>>
>> starting yesterday, we've noticed that the BatchJobService result list 
>> doesn't exactly correspond to the actual operations that we send. More 
>> specifically, it appears that some operations are not being included in the 
>> result. What makes it worse is that the "index" field of the results that 
>> actually are returned does not refer to the right operation, making it 
>> impossible to find out which of your operations actually failed. So far we 
>> haven't found any sort of pattern as to which type of operations do not 
>> give a result.
>>
>> As an example, today we sent a job containing 239'131 operations, but the 
>> results XML file only had 224'779 "rval" entries. The job ID should be 
>> 491045429.
>>
>> Has anyone else experienced this? API advisors, is this a known issue?
>>
>> Thanks and best regards,
>> Dorian
>>
>

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Re: BatchJobService returning inconsistent job results

[Dorian Kind]

Seems to be the same issue that was reported 
here: https://groups.google.com/forum/#!topic/adwords-api/aAJ7i2BPdLk

On Friday, 5 May 2017 10:48:33 UTC+2, Dorian Kind wrote:
>
> Hi all,
>
> starting yesterday, we've noticed that the BatchJobService result list 
> doesn't exactly correspond to the actual operations that we send. More 
> specifically, it appears that some operations are not being included in the 
> result. What makes it worse is that the "index" field of the results that 
> actually are returned does not refer to the right operation, making it 
> impossible to find out which of your operations actually failed. So far we 
> haven't found any sort of pattern as to which type of operations do not 
> give a result.
>
> As an example, today we sent a job containing 239'131 operations, but the 
> results XML file only had 224'779 "rval" entries. The job ID should be 
> 491045429.
>
> Has anyone else experienced this? API advisors, is this a known issue?
>
> Thanks and best regards,
> Dorian
>

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BatchJobService returning inconsistent job results

[Dorian Kind]

Hi all,

starting yesterday, we've noticed that the BatchJobService result list 
doesn't exactly correspond to the actual operations that we send. More 
specifically, it appears that some operations are not being included in the 
result. What makes it worse is that the "index" field of the results that 
actually are returned does not refer to the right operation, making it 
impossible to find out which of your operations actually failed. So far we 
haven't found any sort of pattern as to which type of operations do not 
give a result.

As an example, today we sent a job containing 239'131 operations, but the 
results XML file only had 224'779 "rval" entries. The job ID should be 
491045429.

Has anyone else experienced this? API advisors, is this a known issue?

Thanks and best regards,
Dorian

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Re: Regarding Google Speech API

['Peter Oliquino' via AdWords API Forum]

Hi,

Our team supports AdWords API related concerns only. If you meant Google 
Cloud Speech API support, then you may try and contact them via this link 
.

Thanks and regards,
Peter
AdWords API Team

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Regarding Google Speech API

[jimediaplayer]

Hi, I am using Google Speech API to convert voice to text convertion, it is 
working fine when i use my own recorded voice,
but the result is not proper while using computer generated Lady voice, 
like cell phone network operator voice.
Any one faced this kind of problem? or any one having solution for this? 
please help me to solve this issue...

Thank you.

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