Re: ManagedCustomerServiceError.TOO_MANY_INVITES

['Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Jm,

To further investigate this, could you provide the complete SOAP request 
and response logs when you encountered the error? Please reply via *Reply 
privately to author*.

Thanks and regards,
Luis
AdWords API Team

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Re: I need example code about link exist account to mcc

['Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Minh,

The ManagedCustomerServiceError.CANNOT_UNLINK_ACCOUNT_WITHOUT_ACTIVE_USER 
error you encountered means that the account you are trying to unlink 
doesn't have a user with administrative access or a manager account with 
administrative ownership. Every account must have either one of those and 
you cannot unlink them if they don't have.

With regards to linking the accounts, you should use the ADD operator + 
PENDING link status. Then, you'll have to use the SET operator + ACTIVE 
link status to accept the invitation. Also, make sure to do this request on 
the manager account level.

Feel free to write back for any clarifications.

Regards,
Luis
AdWords API Team

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Campaign Criterion ID for OS of all versions

[Gary Jiang]

Hi,

I am trying to configure some criterion of a campaign including OS version. 
I called getOperatingSystemVersionCriterion in ConstantData services and 
found items with version=-1



>1. {id: 630153, type: null, Criterion.Type: "OperatingSystemVersion", 
>name: "Apple iOS",…}
>   1. Criterion.Type:"OperatingSystemVersion"
>   2. id:630153
>   3. name:"Apple iOS"
>   4. operatorType:"EQUAL_TO"
>   5. osMajorVersion:-1
>   6. osMinorVersion:-1
>   7. type:null
>2. 1:{id: 630159, type: null, Criterion.Type: 
>"OperatingSystemVersion", name: "Android", osMajorVersion: -1,…}
>   1. Criterion.Type:"OperatingSystemVersion"
>   2. id:630159
>   3. name:"Android"
>   4. operatorType:"EQUAL_TO"
>   5. osMajorVersion:-1
>   6. osMinorVersion:-1
>   7. type:null
>3. 2:{id: 630160, type: null, Criterion.Type: 
>"OperatingSystemVersion", name: "Palm webOS",…}
>   1. Criterion.Type:"OperatingSystemVersion"
>   2. id:630160
>   3. name:"Palm webOS"
>   4. operatorType:"EQUAL_TO"
>   5. osMajorVersion:-1
>   6. osMinorVersion:-1
>   7. type:null
>
> Just wondering if those refer to operating system of all versions. Thanks

Regards,

Gary 

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Re: Can't add new acount with php examples (ManagedCustomerServiceError.NOT_AUTHORIZED)

['Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Everyone of the Community,

I'm just following up here in case anyone bumps into this. We took this 
offline and figured this out. If you hit this error, it means that you may 
be trying to use a whitelisted feature. The inviteeEmail 

 field 
currently has a small note on it saying that it is whitelisted, so if you 
attempt to use it, you'll get this error back. Hopefully, this saves 
someone some time a little later on.

Cheers,
Nadine, AdWords API Team

On Tuesday, May 22, 2018 at 4:46:05 PM UTC-4, Teja Makani wrote:
>
> Hello Sergey,
>
> Please note the correction to my previous response below: 
>
> From your logs, I can see that you are trying to add a new client account 
> under the Manager account. For that, you will need to verify that the user 
> making this API call has Administrative access 
>  to the Manager 
> account. If the user authorizing the API call doesn't have Administrative 
> access, you are likely to see the NOT_AUTHORIZED error. If that is the 
> case, you could either ask the Admin on the account to upgrade the access 
> level of the API user or use the credentials of a user with the required 
> access level to make the API call. If you still encounter the error with an 
> administrative access, please share the client customer id along with the 
> email address used to generate the refresh token and I'll take a look. 
> Please use *reply privately to the author* to share the details. 
>
> Regards,
> Sai Teja, AdWords API Team.
>

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ManagedCustomerServiceError.TOO_MANY_INVITES

[jm]

Hi guys we already have standard access and we have to connect with 
thousands of clients mcc are we are just getting this alert with 20 
invites. Is there a way to add more invites or something to avoid this 
message.

Thanks

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Re: AdNetworkType1 = mixed

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Greg and Tiana, 

Would you be able to share some examples (CID and screenshot of the UI view 
where you are observing this in the UI)? I can take a closer look. From the 
API perspective, this feature is not fully released yet. That said, 
discrepancies between UI and the API are likely until then. Please keep an 
eye on our blog 
 for 
announcements on new features. 

Thanks,
Sreelakshmi, AdWords API Team

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SignatureDoesNotMatch

[sam]

Our batch job keeps getting stuck with the downloaded report saying:


> SignatureDoesNotMatch
> 
> The request signature we calculated does not match the signature you 
> provided. Check your Google secret key and signing method.
> 
> 
> GET 1527794085 
> /batch-job-upload-prod-ebe9b43/134374610/744881839.operations.xml
> 
> 
>

 Batch job ID is 744881839.

Why are we getting this?

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Re: BatchJob performance issues

[Ершов Александр]

Hello, Dhanya!

We are experiencing the same issue.

I can provide BatchJob IDs / clientCustomerIds if that helps!

Let me know if that helps!

Best wishes,
Ershov Alexander

On Thursday, May 24, 2018 at 5:58:05 PM UTC+3, Dhanya Sundararaju (AdWords 
API Team) wrote:
>
> Hi Thorsten,
>
> Thank you for sharing the details. At this point, there is no update on 
> the issue but we are actively working on it. I will keep you posted.
>
> Regards,
> Dhanya, AdWords API Team
>

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Unregistered scope error

[GT-Volk]

Good afternoon!
I'm trying to start working with adwords api, I created the adwords 
identifier and OAuth2 keys by the instruction, I try to get a token through 
GetRefreshToken by clicking on the link
https://accounts.google.com/o/oauth2/auth?access_type=offline&client_id=***.apps.googleusercontent.com&redirect_uri=urn:ietf:wg:oauth:2.0:oob&response_type=code&scope=https://www.
 
googleapis.com/auth/adwords
And I get the error:

403. That's an error.
Error: restricted_client
Unregistered scope (s) in the request: 
https://www.googleapis.com/auth/adword


Tell me what's wrong with what I'm doing?

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error Unregistered scope(s) in the request:

[GT-Volk]

Добрый день!
Пытаюсь начать работать с api, создал по инструкции идентификатор adwords и 
ключи OAuth2, пытаюсь через GetRefreshToken получить токен перейдя по ссылке
https://accounts.google.com/o/oauth2/auth?access_type=offline&client_id=***.apps.googleusercontent.com&redirect_uri=urn:ietf:wg:oauth:2.0:oob&response_type=code&scope=https://www.googleapis.com/auth/adwords
И получаю ошибку:

*403.* That’s an error.

*Error: restricted_client*

Unregistered scope(s) in the request: https://www.googleapis.com/auth/adword


Подскажите что не так я делаю?


___

Good afternoon!

I'm trying to start working with api, I created the adwords identifier and 
OAuth2 keys by the instruction, I try to get a token through 
GetRefreshToken by clicking on the link

https://accounts.google.com/o/oauth2/auth?access_type=offline&client_id=***.apps.googleusercontent.com&redirect_uri=urn:ietf:wg:oauth:2.0:oob&response_type=code&scope=https://www.
 
googleapis.com/auth/adwords

And I get the error:


403. That's an error.

Error: restricted_client

Unregistered scope (s) in the request: 
https://www.googleapis.com/auth/adword


Tell me what's wrong with what I'm doing?

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Re: Is it possible to dynamically update a Customer Match audience?

['Teja Makani' via AdWords API and Google Ads API Forum]

Hello Prashant,

The way your accounts are connected will depend on how you were given 
access to the client's account. Please take a look at the different options 
below:

   1. You are added as a user on the client's account: In this scenario, 
   your accounts are not linked. However, your login will have access to two 
   accounts one of which is your own AdWords account and the second account is 
   the client's account.
   2. While setting up the OAuth, an admin user on the client's account 
   authenticated your URL (manually accepted the prompt and generated the 
   authorization code): In this case, you will then use this authorization 
   code to generate the refresh token. The API calls are being made as the 
   user who authenticated the call. The API will have the same access level as 
   the user who authenticated. Your account and client's accounts are not 
   linked.
   3. Your MCC account which has the developer token was linked to the 
   client's account: In this case, the accounts are physically linked. 

If you are still having questions, could you please share the client 
customer id of the client's account, client customer id of your account 
along with the email address using to make the API call? I can take a 
closer look. You could use *reply privately to the author* while sharing 
the details. 

Regards,
Sai Teja, AdWords API Team.

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Re: Identify Oauth2 Refresh Token

['Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello, 

You will be able to know the user based on the email address used for 
authentication or based on the client ID used for authentication. Since 
you're looking to verify this scenario on your end before returning a 
refresh token, you could use the later option to store the client ID 
credentials. You will be able to verify these through the Authorization URL 
and then map them locally to the user authenticating the call. Please take 
a look at this guide 
 
for 
the authorization URL format. You may also refer to this link 

 on 
how to configure the C# client library for OAuth credentials. 

Let me know if you have any other questions. 

Regards,
Bharani, AdWords API Team

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Re: Identify Refresh Token?

['Bharani Cherukuri (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello, 

I see that you opened a similar post on this thread 
.
 
Let's continue our discussion on that thread to avoid duplicates. 

Thanks,
Bharani, AdWords API Team

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Re: AdNetworkType1 = mixed

[GregT]

Hi, Thanet.

We are seeing this come down for some API reports for some clients for 
AdNetworkType1, and we have no idea what it means and how we should 
classify these clicks. Could you please more specifically say what feature 
these kind of clicks represent?

Thanks,
Greg

On Thursday, May 24, 2018 at 10:37:01 AM UTC-5, Tiana S. wrote:
>
> Hi Thanet,
>
> Quick follow-up question on Oksana's question. 
> The Mixed network is now available in the interface, but with its addition 
> we're seeing differences between the API's data and the interface when for 
> example filtering on just the Search network.
> Might it be that the feature is not fully released yet in the API?
>
> Thanks,
>
> Tiana
>
> On Wednesday, 11 April 2018 23:39:24 UTC+2, Thanet Knack Praneenararat 
> (AdWords API Team) wrote:
>>
>> Hello Oksana,
>>
>> Sorry for your confusion.
>> The MIXED AdNetworkType1 was added to prepare for the future feature of 
>> AdWords, which hasn't been fully released yet.
>> And it doesn't mean to represent Youtube Video and Display Networks.
>>
>> Best,
>> Thanet, AdWords API Team
>>
>> On Wednesday, April 11, 2018 at 11:12:23 AM UTC-4, Oksana Sulyma wrote:
>>>
>>> Hi guys!
>>>
>>> In migration guide for v201802 (
>>> https://developers.google.com/adwords/api/docs/guides/migration/v201802) 
>>> I see next:
>>> "The AdNetworkType1 and AdNetworkType2 fields may now return a result 
>>> of MIXED."
>>> But I wasn't able to find what does this Cross-Network mean, could you 
>>> provide more info? 
>>>
>>> For example, if I had campaign running in Youtube Video and Display 
>>> Networks, will I get now AdNetworkType1 = mixed from API?
>>>
>>> How can I check in Adwords UI that campaign has AdNetworkType1 = mixed? 
>>>
>>> Thanks in advance!
>>>  
>>>
>>

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Re: AdNetworkType1 = mixed

[Tiana S.]

Hi Thanet,

Quick follow-up question on Oksana's question. 
The Mixed network is now available in the interface, but with its addition 
we're seeing differences between the API's data and the interface when for 
example filtering on just the Search network.
Might it be that the feature is not fully released yet in the API?

Thanks,

Tiana

On Wednesday, 11 April 2018 23:39:24 UTC+2, Thanet Knack Praneenararat 
(AdWords API Team) wrote:
>
> Hello Oksana,
>
> Sorry for your confusion.
> The MIXED AdNetworkType1 was added to prepare for the future feature of 
> AdWords, which hasn't been fully released yet.
> And it doesn't mean to represent Youtube Video and Display Networks.
>
> Best,
> Thanet, AdWords API Team
>
> On Wednesday, April 11, 2018 at 11:12:23 AM UTC-4, Oksana Sulyma wrote:
>>
>> Hi guys!
>>
>> In migration guide for v201802 (
>> https://developers.google.com/adwords/api/docs/guides/migration/v201802) 
>> I see next:
>> "The AdNetworkType1 and AdNetworkType2 fields may now return a result of 
>> MIXED."
>> But I wasn't able to find what does this Cross-Network mean, could you 
>> provide more info? 
>>
>> For example, if I had campaign running in Youtube Video and Display 
>> Networks, will I get now AdNetworkType1 = mixed from API?
>>
>> How can I check in Adwords UI that campaign has AdNetworkType1 = mixed? 
>>
>> Thanks in advance!
>>  
>>
>

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Re: Manage ad suggestions in api

['Teja Makani' via AdWords API and Google Ads API Forum]

Hello,

I have already shared your interest with the team. Unfortunately, I cannot 
comment on the ETA for this to be available via the API. Please keep an eye 
on our blog  
for 
updates and announcements about the upcoming releases. 

Regards,
Sai Teja, AdWords API Team.

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Re: BatchJob performance issues

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Thorsten,

Thank you for sharing the details. At this point, there is no update on the 
issue but we are actively working on it. I will keep you posted.

Regards,
Dhanya, AdWords API Team

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Re: INVALID_PROXIMITY_ADDRESS occurs for valid data episodically

['Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi all,

This issue has been fixed. Please test at your end and reply back on this 
thread if you still have issues.

Regards,
Dhanya, AdWords API Team

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Re: Batch Job Canceled with no reason

['Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum]

Greetings!

Is this repeatedly happening, or did this just happen the other day? The 
reason I ask is because on the 22nd and the 23rd, we had some latency 
issues in batch job service that caused some long-running jobs to cancel. 
It looks like this job may have been one of them. Could you please give 
this one a try again?

Thanks,
Nadine, AdWords API Team

On Wednesday, May 23, 2018 at 4:26:54 PM UTC-4, flor...@ikom.fr wrote:
>
> Hello,
>
> I have a problem with an BatchJob. I try to modify an Shopping AdGroup 
> with 19742 operations on new segmentation but I hit a "Canceled" operation 
> with no reasons. 
>
> Can you help me ? The ID of the processing job is : 744155589. 
>
> Thanks. 
>

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Re: I need example code about link exist account to mcc

[minh quan le]

Vào 16:00:38 UTC+7 Thứ Năm, ngày 24 tháng 5 năm 2018, Luis Xander Talag 
(AdWords API Team) đã viết:
>
> Hi Minh,
>
> You may use the ManagedCustomerService.mutateLink() 
> 
>  method to 
> link or unlink an account. For reference and sample codes, you may check 
> this guide 
> .
>  
> Let me know if you have clarifications.
>
> Thanks and regards,
> Luis
> AdWords API Team
>
unlink a client Account that I has create then I recive Error 
CANNOT_UNLINK_ACCOUNT_WITHOUT_ACTIVE_USER.
and to Link  what actions should  I use? ADD + PENDING or SET + ACTIVE

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Identify Oauth2 Refresh Token

[Rocket Chips]

I am looking for a way to identify a user who authenticates through OUATH2 
with our application such that I can know they are a returning user if they 
reauthenticate and do not return a refresh token.

I do not need to identify the user in the sense that I gain any personal 
data on them, I just need to have a way to know if they have a refresh 
token in our system already.

Our platform will be integrating with the google adwords API using the c# 
.net library, we will have profiles to seperate out multiple clients in the 
adwords api, though these profiles may also pull data from different 
adwords accounts depending on user configuration.

My current issue is that multiple profiles may need to share a refresh 
token, but if a user authenticates using the same credentials on different 
profiles, the profiles have no way of identifying that this users token is 
already in our system because they are already seen as authenticated with 
the app.

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Identify Refresh Token?

[Rocket Chips]

Using the .net adwords api library, is there any way to get an id for a 
refresh token when requested?

I have a platform where data is segmented across 
multipleprojects(organization level) and then profiles (department level)
some of these departments will share an adwords account while some will 
not. I need to be able to have each profile authorize and save a refresh 
token, and if two profiles share an adwords account they need to be able to 
share a token. Currently there is no way I have found to request a refresh 
token, see that the account is already authorized and look up what their 
previous token was to associate with that profile.

I am hoping to find a way to oauth -> request token -> use access token to 
request the users email.
When I look at my apps on the account I am testing on I see "allows app to 
view email", but I cannot find a way to request that email via the .net 
adwords api library.

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Re: Manage ad suggestions in api

[fedorinovaaori]

I need urgently to api. There are so many accounts in my mcc. I can not do 
this manually.

четверг, 24 мая 2018 г., 0:17:36 UTC+3 пользователь Teja Makani написал:
>
> Hello Fedorino,
>
> The AdWords API doesn't support this feature at the moment. I will share 
> your interest with the team and see if it is possible to make these 
> functionalities available via the API. Please keep an eye on our blog 
>  for 
> updates on future releases.
>
> Regards,
> Sai Teja, AdWords API Team.
>

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Re: OfflineCredentials generateCredential() limits and best practices

[Prashant Pandey]

Hi Peter,
Thanks for the reply. I am confused by your reply. If I am making 1
request (with 2000 emails each) and I am calling the above snippet 1
times , generateCredential() will be called 1 times.  I saw the code
and it makes HTTP calls.

*In the examples in the client library such as this one
,
you no longer need to modify the current implementation as it already
automatically does this for you. It retrieves your credentials from your
properties file and refreshes your accessTokens

for
each call that you make.*
What exactly do you mean by properties file? Do you mean that after the
first call to generateCredential() you are storing it in some cache and
retrieving it (to instantiate the session object) for all subsequent
calls?
And also it will only refresh for the access token only after an hour
correct?

Please bear with me. Thanks

On 24 May 2018 at 14:31, 'Peter Oliquino (AdWords API Team)' via AdWords
API and Google Ads API Forum  wrote:

>  Hi Prashant,
>
> What the paragraph implies is that each request you make should make use
> of your already thread-safe credentials by simply instantiating the
> sessions object. In the examples in the client library such as this one
> ,
> you no longer need to modify the current implementation as it already
> automatically does this for you. It retrieves your credentials from your
> properties file and refreshes your accessTokens
> 
>  for
> each call that you make.
>
> Best regards,
> Peter
> AdWords API Team
>
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> --
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> 
> .
>
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>



-- 
-Prashant
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HackerEarth 
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Re: OfflineCredentials generateCredential() limits and best practices

['Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum]

 Hi Prashant,

What the paragraph implies is that each request you make should make use of 
your already thread-safe credentials by simply instantiating the sessions 
object. In the examples in the client library such as this one 
,
 
you no longer need to modify the current implementation as it already 
automatically does this for you. It retrieves your credentials from your 
properties file and refreshes your accessTokens 

 for 
each call that you make.

Best regards,
Peter
AdWords API Team

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Re: I need example code about link exist account to mcc

['Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi Minh,

You may use the ManagedCustomerService.mutateLink() 

 method to 
link or unlink an account. For reference and sample codes, you may check 
this guide 
.
 
Let me know if you have clarifications.

Thanks and regards,
Luis
AdWords API Team

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Re: BatchJob performance issues

[Thorsten Merz]

Hi Dhanya,

thank you for looking into it. The performance of the batch job processing 
has increased since yesterday, but it still feels "slow" compared to the 
speed we were getting some days ago.

In addition to this, I am noticing that many batchjobs seem to be executed 
and marked as successful, while the Status of the batch job still stays on 
ACTIVE instead of switching to DONE.

*Example:*

*Job in progress:*
2018-05-24T*10:05*:27+02:00 CRIT (2): B: 744565774 - Total #:1 - Executed 
#: 0 - Success #: 0 - Progress %: 0 - Status: *ACTIVE *- Checking batch job!

*Job at 100%:*
2018-05-24T*10:05*:38+02:00 CRIT (2): B: 744565774 - Total #:1 - Executed 
#: 1 - Success #: 1 - Progress %: 100 - Status: *ACTIVE *- Checking batch 
job!

*...*

*Job still at 100% after around 4-5 minutes:*
2018-05-24T*10:11*:18+02:00 CRIT (2): B: 744565774 - Total #:1 - Executed 
#: 1 - Success #: 1 - Progress %: 100 - Status: *ACTIVE *- Checking batch 
job!

*...*

*Job finished after around 8 minutes:*
2018-05-24T*10:13*:12+02:00 CRIT (2): B: 744565774 - Total #:1 - Executed 
#: 1 - Success #: 1 - Progress %: 100 - Status: *DONE *- Completed batch 
job!


--

The example batch job only has one single Operation to be executed. In this 
case it would most likely have been a better idea to just execute the 
single mutate operation directly, yes. Due to the variable size of 
operations ranging from 1 - 1000+ the same logic is applied in any case 
currently.

Regardless of the amount of operations I would still expect the batch job 
to be executed the same way though.

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I need example code about link exist account to mcc

[minh quan le]

like a title I want to link a client account to my mcc account, and unlink 
account (in java)
Any one have example code ?



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