RE: Getting aggregate metrics for Active Keywords

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Dean,

Thank you for your question.

You can use the keyword_view to retrieve statistics of both positive and 
negative keywords by filtering using the ad_group_criterion.negative attribute. 
The said negative attribute can be included in a single query since the 
ad_group_criterion is an attributed resource of this view. For the currently 
active ones, you can include a filter using the ad_group_criterion.status 
field. Below is a sample query you can use :

SELECT keyword_view.resource_name, ad_group_criterion.criterion_id, 
ad_group_criterion.negative, ad_group_criterion.keyword.text
FROM keyword_view
WHERE ad_group_criterion.status = 'ENABLED'

As for negative keywords lists, you can retrieve their information via the 
shared_set view and by filtering using the shared_set.type = NEGATIVE_KEYWORDS. 
Unfortunately, retrieving their statistics is currently not possible. 
Individual statistics of keywords can be retrieved instead via the keyword_view.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2NSFLk:ref

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Re: extract cost data from compign

2021-09-07 Thread Marger Xiao 
Hey,so i come back here to continue to our question as you mentioned.
I want to emphasis that we  used the same method to extract cost data of 
five account from campaign , however just one account whose id is  
*1886290945 * return the error message.
So  according  to our konwledge the token is attached with our package 
(here i don't say account to differ with  the account above-mentioned),we 
are  wandering  that why we can extract the cost date of the other four 
account using the same token and same methods ,*but just this one returned 
error message that  need  OAuth2 credentials 
 ?*

Laterly I will use the reply the author privately  option to send you one 
part of our scripts,hope it will help your have a better konwledge of our 
problem.

and again  i just can't see your reply in this conversation  except the 
first one sent on Aug 31, so plz let me konw  if i need to go to another 
conversation to see your reply.
[image: 企业微信截图_16310835048259.png]

On Tuesday, August 31, 2021 at 5:30:45 PM UTC+8 adsapi wrote:

> Hi Marger,
>
> Thank you for posting your concern.
>
> To investigate the issue, could you provide the complete request 
> 
>  
> and response 
> 
>  
> logs with request ID 
> 
>  
> generated on your end for the report with issue? If you haven't enabled the 
> logging of the API transactions for the specific client library that you 
> are using, then please refer to this guide 
> 
> .
>
> You can provide it via *Reply privately to author* option. If this option 
> is not available, then send it instead on this email address 
> googleadsa...@google.com.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2MkAGw:ref
>

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Re: Bulk remove ads

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Elad,

Thank you for your follow up.

1) batch-processing - I've tried to follow this [post][1] about 
`batch-processing` to create an async batch job for removing multiple ads. It 
was sent to the server, but I didn't see the sent ad ids were deleted.

You can poll your batch jobs and then list the results for monitoring purposes. 
This should allow you to see whether your operations (containing the ad IDs you 
passed) were successful or resulted into an error.

I would also recommend that you enable logging so that the request and response 
logs could be visible on your end. Logging can be enabled by navigating to the 
Client libraries > Your client library (ex. Java) > Logging documentation, 
which you can access from this link.

2) Bulk Mutates If I choose to follow this [post][2] about `Bulk Mutates`, and 
create a sync batch, I get an undefined symbol `:Mutate` how can I fix this? Or 
make this code work?

The issue (undefined symbol `:Mutate) you are encountering could be a client 
library issue on how you implemented the code. I would recommend that you reach 
out to client library owner via the Issues tab of their respective Github sites 
which you can access from here (links under the Source column), for further 
guidance on how to implement the mutate in your code.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2MlCCh:ref

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Re: Call extension API not available

2021-09-07 Thread Amol Kawale 
Guys any update pls?

On Wednesday, September 1, 2021 at 3:18:52 PM UTC+5:30 Amol Kawale wrote:

> Hi guys,
>
> I'm using Google ads v8 php library but *Call extension API* not 
> available there. Can you pls help...
>
> Regards,
> Amol
>

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Re: Summary data as Bifurcation same as UI

2021-09-07 Thread cv 
Hi Lakshmi,

yes, I need update regarding feature request to get same summary view with 
All Summary Information as it is shown in UI.
Including the 
Total: Expansion, 
Total: Other, 
Total: Display Campaigns 
Total: Search Campaigns 

Yes, that is my last interaction. As they have some work around to get the 
expansion total, but I am not able to understand how to get.

Thanks,



On Tuesday, 7 September 2021 at 23:58:04 UTC+5:30 adsapi wrote:

> Hi,
>
> To confirm, are you asking the feature request status? The last 
> interaction from you is:
>
>
> *@Marketing Integration How you were able to get expansions totals.*
> * I was trying to get campaign impressions at campaign level and Audience 
> total impressions. i am not able to get exact expansions total.If possible 
> can you please provide details?*
>
> Thanks,
> [image: Google Logo] 
> Lakshmi Prathipati 
> Google Ads API Team 
>   
>
>  
>
> ref:_00D1U1174p._5004Q29T4af:ref
>

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Re: Google Ads API: QPS rate limit ball park figure?

2021-09-07 Thread Google Ads API Forum Advisor 
Hello Mat,

We received an update from the feature request regarding on the QPS rate limits.

As per our team, there are no figures we can give really. The QPS varies based 
on the overall server environments at each moment. If the user follows the best 
practices, they would be able to avoid the issue.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2Mj0N4:ref

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Re: How to get In-app actions data in asset level？

2021-09-07 Thread 晓薇陈 
That‘s great！Thanks for raising a feature request！Currently I don’t have a
sample use at hand，please just  convey my request.

Google Ads API Forum Advisor  于2021年9月7日周二
上午10:23写道：

> Hi Viviana,
>
> Thanks for the reply. I am also a member of Google Ads API team and let me
> provide support to your concern.
>
> Before proceeding to your concern, I would like to inform you first that I
> am going to delete all your posts on this forum thread as your screenshot
> contains confidential information. Please refrain from posting your
> confidential information in the public forum for security purposes. If we
> are asking for specific details, you may just provide it via *Reply
> privately to author* option or send it instead to this email address
> googleadsapi-supp...@google.com if this option is not available.
>
> I will paste your initial concern here instead and you may see it below:
> "*Hello，I want to get in-app actions data in asset, I try to use
>  all_conversions and  view_through_conversions metrics but neither of them
> can match the data.Is there any other metric can get the in-app actions
> data?*"
>
> As for retrieving data and statistics of universal app campaign assets,
> you can use the ad_group_ad_asset_view
> 
>  as
> asset ID will be returned in the ad_group_ad_asset_view.asset
> .
> As for *In-app actions *field, there is currently no field that can
> return this information in the API. With this, I can raise a feature
> request for it, you may just provide first sample use case so that I can
> also present it to our team.
>
> Regards,
> [image: Google Logo]
> Ernie John Blanca Tacata
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2MjpoN:ref
>

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"2364" not found in Criteria ID

2021-09-07 Thread wei wang 
hello,
In the Geo targets of csv file, I did not find the country corresponding to 
the Criteria  ID of 2364

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Audience packet API

2021-09-07 Thread 陈玥伶 
Where can I find the API file of upload audience packet? 
Is google analytics or google ads support API docking of upload audience 
packet?

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Re: Auto-Migration of Feed-Based Extensions

2021-09-07 Thread Google Ads API Forum Advisor 
Hello Nick,

Thanks for getting back to us.

Yes, you can refer to the results from the asset services as an alternative to 
determine if the migration has taken into place. With regard to your concern on 
the possibility wherein a user can create an asset extension in the UI prior to 
the migration, if this was indeed possible to create these extensions via the 
UI, then these should be retrieved from the results of the asset services.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2Ml8OF:ref

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RE: ad_group_asset api v8 version no results returned

2021-09-07 Thread Google Ads API Forum Advisor 
Hello Zhenya,

Thanks for getting back to us.

As mentioned by Ernie on the previous thread, can you share to us the complete 
request and response logs with request ID? Would it be possible to remove the 
other filters and retain only the segments.date to better check if indeed those 
assets wherein captured in the ad_group_asset view?

In addition to that, since you're using the Python client library, you can 
enable logging via this guide.

Please send the requested details via the Reply privately to author option. If 
this option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2MkD3r:ref

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Re: Getting aggregate metrics for Active Keywords

2021-09-07 Thread Dean Povey 
I should clarify, I am interesting in only the keywords that are 
"currently" active, ie. I want to know the historical performance of those 
keywords without including any previously active keywords that are no 
longer active.

On Wednesday, September 8, 2021 at 9:49:38 AM UTC+10 Dean Povey wrote:

> Hi all,
>
> I have a question, is it possible to retrieve aggregate metrics for only 
> active keywords (taking into account Ad Group Criterion Status, negative 
> keywords and negative keyword lists etc) from a single query using the 
> Google Ads API?  Or is it necessary to determine keyword status 
> individually for each keyword by checking these different sources 
> individually?
>
> Dean.
>

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Getting aggregate metrics for Active Keywords

2021-09-07 Thread Dean Povey 
Hi all,

I have a question, is it possible to retrieve aggregate metrics for only 
active keywords (taking into account Ad Group Criterion Status, negative 
keywords and negative keyword lists etc) from a single query using the 
Google Ads API?  Or is it necessary to determine keyword status 
individually for each keyword by checking these different sources 
individually?

Dean.

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Re: Bulk remove ads

2021-09-07 Thread 'EladB' via AdWords API and Google Ads API Forum 
Thanks, please allow me to dive deeper to my question:


*Google Ads API: batch-processing vs bulk mutates*


I want to remove a few ads in one server request.
What is the difference between:

 - batch-processing (only async?) 
 - bulk mutates (only sync, shorter code?)



I have tried both ways and got errors:


1) batch-processing

I've tried to follow this [post][1] about `batch-processing` to create an 
async batch job for removing multiple ads. It was sent to the server, but I 
didn't see the sent ad ids were deleted.

Do I miss anything?


*class ServiceWrapper:*
*"""Wraps GoogleAdsService API request"""*

*# public properties ...*

*def __init__(self, client, customer_id):*
*self._client = client*
*self._ga_service = client.get_service("GoogleAdsService")*
*self._ad_group_ad_service = 
client.get_service("AdGroupAdService")*
*self._batch_job_service = 
client.get_service("BatchJobService")*
*self._customer_id = customer_id*

*self._batch_job_operation = 
self._create_batch_job_operation(client)*
*self._batch_job_resource_name = 
self._create_batch_job(self._batch_job_service, customer_id,*
*  
 self._batch_job_operation)*

*def _create_batch_job_operation(self, client):*
*"""Created a BatchJobOperation and sets an empty BatchJob 
instance to*
*the "create" property in order to tell the Google Ads API that 
we're*
*creating a new BatchJob.*
*Args:*
*client: an initialized GoogleAdsClient instance.*
*Returns: a BatchJobOperation with a BatchJob instance set in 
the "create"*
*property.*
*"""*
*batch_job_operation = client.get_type("BatchJobOperation")*
*batch_job = client.get_type("BatchJob")*
*client.copy_from(batch_job_operation.create, batch_job)*
*return batch_job_operation*

*def _create_batch_job(self, batch_job_service, customer_id, 
batch_job_operation):*
*"""Creates a batch job for the specified customer ID.*
*Args:*
*batch_job_service: an instance of the BatchJobService 
message class.*
*customer_id: a str of a customer ID.*
*batch_job_operation: a BatchJobOperation instance set to 
"create"*
*Returns: a str of a resource name for a batch job.*
*"""*
*try:*
*response = batch_job_service.mutate_batch_job(*
*customer_id=customer_id, operation=batch_job_operation*
*)*
*resource_name = response.result.resource_name*
*print(f'Created a batch job with resource name 
"{resource_name}"')*
*return resource_name*
*except GoogleAdsException as exception:*
*handle_googleads_exception(exception)*

*def add_all_batch_job_operations(self, batch_job_service, 
operations, resource_name):*
*"""Adds all mutate operations to the batch job.*
*As this is the first time for this batch job, we pass null as 
a sequence*
*token. The response will contain the next sequence token that 
we can use*
*to upload more operations in the future.*
*Args:*
*batch_job_service: an instance of the BatchJobService 
message class.*
*operations: a list of a mutate operations.*
*resource_name: a str of a resource name for a batch job.*
*"""*
*try:*
*response = batch_job_service.add_batch_job_operations(*
*resource_name=resource_name,*
*sequence_token=None,*
*mutate_operations=operations,*
*)*

*print(*
*f"{response.total_operations} mutate operations have 
been "*
*"added so far."*
*)*

*# You can use this next sequence token for calling*
*# add_batch_job_operations() next time.*
*print(*
*"Next sequence token for adding next operations is "*
*f"{response.next_sequence_token}"*
*)*
*except GoogleAdsException as exception:*
*handle_googleads_exception(exception)*


*def remove_disapproved_ads_for_account(account):*
*"""Remove all disapproved ads for a given customer id"""*
*ad_removal_operations = []*
*for row in rows:*
*ad_removal_operations.append(*
*build_removal_operation(customer_id, 
ad_json["ad_group_id"], *
*if len(ad_removal_operations) > 0:*
*remove_ads(ad_removal_operations)*
*

Problem with permissions and test accounts

2021-09-07 Thread Joakim Vindgard 
Hi!

I am trying to make a request to the GoogleAds API to populate target 
audience lists. 
(https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match)

My issue is regarding permissions. 

We have our main Google Ads Manager account where all our ad data lives. To 
create a test account we followed the instructions here 
(https://developers.google.com/google-ads/api/docs/first-call/overview#test_account)

I also: 

- Created `clientId`, `clientSecret`, `refreshToken` and `developerToken` 
using data from our MAIN account.
- Created a new separate Google Ads Manager account and it is a "Test 
account". This is separate from our MAIN account and is not linked to the 
MAIN account.

And I have written a piece of PHP code that successfully creates the 
googleAdsClient but when I try to create a `Customer Match list` I get the 
following error. And according to the error message I have set the 
`login-customer-id` to ur MAIN account id in the request.

I am stuck and I cant understand why. Any advise would be welcome. 

Let me know if you need any more info regarding accounts etc.

```
ApiException was thrown with message '{
"message": "The caller does not have permission",
"code": 7,
"status": "PERMISSION_DENIED",
"details": [
{
"@type": 0,
"data": 
"type.googleapis.com\/google.ads.googleads.v8.errors.GoogleAdsFailure"
},
{
"@type": 0,
"data": [
{
"errorCode": {
"authorizationError": "USER_PERMISSION_DENIED"
},
"message": "User doesn't have permission to access 
customer. Note: If you're accessing a client customer, the manager's 
customer id must be set in the 'login-customer-id' header. See 
https:\/\/developers.google.com\/google-ads\/api\/docs\/concepts\/call-structure#cid"
}
]
},
{
"@type": 0,
"data": "QRzt-xxkVAOMLYoDI_7gYA"
}
]
}'.
```

```
 [
'clientId' => '[REMOVED]',
'clientSecret' => '[REMOVED]',
'refreshToken' => '[REMOVED]'
],
'GOOGLE_ADS' => [
'developerToken' => '[REMOVED]'
]
]);


// Generate a refreshable OAuth2 credential for authentication.
$oAuth2Credential = (new OAuth2TokenBuilder())
->from($configuration)
->build();

// Construct a Google Ads client configured from a properties file and the
// OAuth2 credentials above.
$googleAdsClient = (new GoogleAdsClientBuilder())
->from($configuration)
->withOAuth2Credential($oAuth2Credential)
->withLoginCustomerId($mainAccountId)
->build();

try {

// Creates the user list.
$userList = new UserList([
'name' => 'Customer Match list #' . hrtime(true),
'description' => 'A list of customers that originated from email '
. 'and physical addresses',
// Customer Match user lists can use a membership life span of 
1 to
// indicate unlimited; otherwise normal values apply.
// Sets the membership life span to 30 days.
'membership_life_span' => 30,
'crm_based_user_list' => new CrmBasedUserListInfo([
'upload_key_type' => CustomerMatchUploadKeyType::CONTACT_INFO
])
]);

// Creates the user list operation.
$operation = new UserListOperation();
$operation->setCreate($userList);

// Issues a mutate request to add the user list and prints some 
information.
$userListServiceClient = $googleAdsClient->getUserListServiceClient();
$response = $userListServiceClient->mutateUserLists($testAccountId, 
[$operation]);
$userListResourceName = $response->getResults()[0]->getResourceName();
printf("User list with resource name '%s' was created.%s", 
$userListResourceName, PHP_EOL);
} catch (GoogleAdsException $googleAdsException) {
printf(
"Request with ID '%s' has failed.%sGoogle Ads failure details:%s",
$googleAdsException->getRequestId(),
PHP_EOL,
PHP_EOL
);
foreach ($googleAdsException->getGoogleAdsFailure()->getErrors() as 
$error) {
/** @var GoogleAdsError $error */
printf(
"\t%s: %s%s",
$error->getErrorCode()->getErrorCode(),
$error->getMessage(),
PHP_EOL
);
}
exit(1);
} catch (ApiException $apiException) {
printf(
"ApiException was thrown with message '%s'.%s",
$apiException->getMessage(),
PHP_EOL
);
exit(1);
}

die(var_dump($userListResourceName));

```

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Re: Summary data as Bifurcation same as UI

2021-09-07 Thread Google Ads API Forum Advisor 
Hi,

To confirm, are you asking the feature request status? The last interaction 
from you is:

@Marketing Integration How you were able to get expansions totals.
I was trying to get campaign impressions at campaign level and Audience total 
impressions. i am not able to get exact expansions total.If possible can you 
please provide details?

Thanks,

Lakshmi Prathipati
Google Ads API Team
ref:_00D1U1174p._5004Q29T4af:ref

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Re: No data in Video report

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Zhenya,

You can pull video information for app campaigns using various asset views 
(e.g. campaign asset view, ad group ad asset view). For example, you can use 
the ad group ad asset view and specify the field_type as YOUTUBE_VIDEO.

Please let us know if you have any further questions on this.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2DKJr9:ref

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Retrieve USD monetary data from a non-USD AdWords Account

2021-09-07 Thread Michael Manoochehri 
Hi AdWords API Team:

Just checking - is it possible to request reports from an AdWords account 
which is set to one currency (say, GBP), and retrieve any revenue related 
data in USD?

Thanks!

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PlacesLocationFeedData.BusinessIdentifier

2021-09-07 Thread FW API 
Hi.

In the old adwords api there was a field businessAccountIdentifier on the 
PlacesLocationFeedData object. It signified the ID of the My Business 
Account that is used populating the feed.

In the current documentation such a field is not listed.
https://developers.google.com/google-ads/api/fields/v8/feed

Is there a way to get it?

Thanks

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RE: تسجيل الدخول - حسابات Google

2021-09-07 Thread Google Ads API Forum Advisor 
Hi,

This product only officially offers support in English. Please send the 
screenshot of the error using 'Reply privately to author' option.

___

Please helps can’t open

Thanks,

Lakshmi Prathipati
Google Ads API Team
ref:_00D1U1174p._5004Q2NRwWb:ref

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Re: How to filter the Campaign Performance Report based on where condition

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Anurag,

Thank you for your follow up.

Regarding using the = or equalTo operator, you mentioned "I tried the suggested 
approach but it does not do a filter based on CampaignId instead it return all 
the Campaigns.", it would be unlikely that all campaigns would be returned if 
the condition was used correctly in the said query.

Moving forward to your other request, now using the CampaignCriterionService. 
For retrieving details based on a group of campaignIds, I would recommend that 
you use the IN operator instead of Contains Any.

Should issues persist in your CampaignCriterionService request, you may provide 
the complete SOAP request and response logs, with the requestId. On the other 
hand, if you continue to encounter issues with your reporting requests, you may 
then provide the complete report definition in XML or AWQL form.

The above requested details should then help our team to further troubleshoot 
the issues.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2Mk98O:ref

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Re: please help getting The customer can't be used because it isn't enabled

2021-09-07 Thread arion a 
Hey Mark,
Thank you so much for trying to help me, i appreciate it very much
a complete log is attached,

Thank you so much
Pniel

On Tue, Sep 7, 2021 at 12:05 PM Google Ads API Forum Advisor
 wrote:

> Hello Pniel,
>
> Thank you for reaching out to us.
>
> So our team can better check on the issue, can you share to us the
> following details below?
>
>- If using the AdWords API
>
>   - complete SOAP logs (request
>   
> 
>and response
>   
> 
>  with
>   requestId)
>- If using the Google Ads API
>
>   - complete logs (request
>   
> 
>and response
>   
> 
>with request-id
>   
> 
>   )
>
> In the Google Ads API, logging can be enabled by navigating to the *Client
> libraries > Your client library (ex. Java) > Logging* documentation,
> which you can access from this link
> . 
> If
> you are using the AdWords API, you can enable logging by referring to the 
> client
> libraries'
>  
> respective
> Github documentation.
>
> Please send the requested details via the *Reply privately to author* option.
> If this option is not available, you may send the details directly to our 
> *googleadsapi-supp...@google.com
> * alias instead.
>
> Regards,
> [image: Google Logo]
> Mark Kevin Albios
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2MlHsJ:ref
>

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2021-09-07T12:34:54.068+0300 WARN [Gax-1] c.g.a.g.l.r.summary:159 - FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v8.services.KeywordPlanService/MutateKeywordPlans, 
Endpoint: googleads.googleapis.com:443, CustomerID: 1931571105, RequestID: 
l8ocOg_ifDuqYaaQ-vYQmg, ResponseCode: PERMISSION_DENIED, Fault: The caller does 
not have permission.
2021-09-07T12:34:54.088+0300 INFO [Gax-1] c.g.a.g.l.r.detail:157 - FAILURE 
REQUEST DETAIL.
Request
---
MethodName: 
google.ads.googleads.v8.services.KeywordPlanService/MutateKeywordPlans
Endpoint: googleads.googleapis.com:443
Headers: {developer-token=REDACTED, login-customer-id=7641593488, 
x-goog-api-client=gl-java/1.8.0_212-1-ojdkbuild gapic/ gax/1.65.1 grpc/1.37.0}
Body: customer_id: "1931571105"
operations {
  create {
forecast_period {
  date_interval: NEXT_MONTH
}
name: "Keyword plan for traffic estimate #1631007289107"
  }
}


Response

Headers: 
Metadata(content-type=application/grpc,request-id=l8ocOg_ifDuqYaaQ-vYQmg,date=Tue,
 07 Sep 2021 09:34:53 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443"; 
ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; 
ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; 
ma=2592000; v="46,43")
Body: null
Failure message: errors {
  error_code {
authorization_error: CUSTOMER_NOT_ENABLED
  }
  message: "The customer can\'t be used because it isn\'t enabled."
}
request_id: "l8ocOg_ifDuqYaaQ-vYQmg"

Status: Status{code=PERMISSION_DENIED, description=The caller does not have 
permission, cause=null}.
2021-09-07T12:34:54.510+0300 ERROR [http-nio-4202-exec-2] 
c.b.e.k.t.a.h.GenerateHistoricalMetricsHandler:382 - request id: 
l8ocOg_ifDuqYaaQ-vYQmg, error received from google: errors {
  error_code {
authorization_error: CUSTOMER_NOT_ENABLED
  }
  message: "The customer can\'t be used because it isn\'t enabled."
}
request_id: "l8ocOg_ifDuqYaaQ-vYQmg"

com.google.ads.googleads.v8.errors.GoogleAdsException: errors {
  error_code {
authorization_error: CUSTOMER

RE: please help getting The customer can't be used because it isn't enabled

2021-09-07 Thread Google Ads API Forum Advisor 
Hello Pniel,

Thank you for reaching out to us.

So our team can better check on the issue, can you share to us the following 
details below?

If using the AdWords API

complete SOAP logs (request and response with requestId)

If using the Google Ads API

complete logs (request and response with request-id)


In the Google Ads API, logging can be enabled by navigating to the Client 
libraries > Your client library (ex. Java) > Logging documentation, which you 
can access from this link. If you are using the AdWords API, you can enable 
logging by referring to the client libraries' respective Github documentation.

Please send the requested details via the Reply privately to author option. If 
this option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2MlHsJ:ref

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Re: How to save thumnail in VIDEO_TRUEVIEW_DISCOVERY_AD type of video ads

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Echo,

Thanks for the reply.

Could you provide the specific information that you want to retrieve using API 
for that ad? Also, you can provide the steps on how to navigate to that UI with 
screenshots (translated in English).

You can provide it via Reply privately to author option. If this option is not 
available, then send it instead on this email address 
googleadsapi-supp...@google.com.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2MkZS9:ref

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RE: How to find Negative Audience in AdGroup and Campaign Level?

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Anurag,

Thanks for reaching out to us.

Yes, Audience is excluded by setting IsNegative= true.

As for your second question, if you just want to get the negative audience user 
list at AdGroup Level, then you can use the get() method of the 
AdGroupCriterionService and filter it by isNegative = true and 
NegativeAdGroupCriterion.

If you encounter issue while getting user list excluded at ad group level, we 
request that you provide us with the complete SOAP request and response logs 
generated on your end via the Reply privately to author option or directly to 
our googleadsapi-supp...@google.com alias, in order for us to investigate 
further.

In the AdWords API, you can enable logging by going to the steps discussed in 
the respective Github documentation of your chosen client library.

Let us know if you have any further questions.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2NRnLn:ref

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RE: Google Ads API: Audience

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Echo,

Thank you for reaching out to us.

With regard to your concern, would it be possible for you to provide the 
navigation steps to the entity that you showed to us here on the UI side? This 
will greatly help us in identifying the entity in question on the API side.

Regards,

Teejay Wennie Pimentel
Google Ads API Team
ref:_00D1U1174p._5004Q2MlGJX:ref

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RE: CRITERIA_PERFORMANCE_REPORT Migration

2021-09-07 Thread Google Ads API Forum Advisor 
Hi,

Thank you for reaching out to our API support team. You may refer below for my 
responses to your questions :

1- All criterions type have a report view?

No, not all of the types listed in the documentation you included have a report 
that specializes in their information. However, you should be able to use the 
ad_group_criterion and campaign_criterion views to retrieve criteria 
information you are targeting in their respective levels.

2- Is there a documentation where we can see the views related with each 
criterion?

You can refer to our reports (resources with metrics and resources without 
metrics) documentation for the list of supported reports and to check which 
criterion related views are supported. As you pointed out, the keyword_view can 
be used for retrieving metrics related to your keywords.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2NRsy6:ref

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RE: Error Uploading Google Ads Offline Conversion

2021-09-07 Thread Google Ads API Forum Advisor 
Hi,

Thanks for reaching out to us.

Could you please provide us with the following details so that our team may 
take a closer look?

Please clarify if you are using AdWords API or Google Ads API
If you are using AdWords API, provide the complete SOAP request and response 
logs generated on your end
As for Google Ads API, you can provide the complete request and response logs 
with request ID generated on your end

If you are using the Google Ads API, logging can be enabled by navigating to 
the Client libraries > Your client library (ex. Java) > Logging documentation, 
which you can access from this link.

If the AdWords API is what you're using, you can enable logging by going to the 
steps discussed in the respective Github documentation of your chosen client 
library.

Kindly provide the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2NRnMR:ref

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RE: Cost and conversion missmatch when Click Type is selected

2021-09-07 Thread Google Ads API Forum Advisor 
Hi Johan,

Thanks for posting your concern.

To investigate the issue, could you provide the complete request and response 
logs with request ID generated on your end for the report with and without 
segments.click_type? You can provide it via Reply privately to author option. 
If this option is not available, then send it instead on this email address 
googleadsapi-supp...@google.com.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2NRolE:ref

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Re: Google Ads API: QPS rate limit ball park figure?

2021-09-07 Thread Google Ads API Forum Advisor 
Hello Mat,

Thanks for getting back to us and for the additional details regarding the QPS 
rate limits.

Allow me to raise a feature request for this; however, this is still subject 
for review and isn't a guarantee if the request will be available in the API 
soon. That said, we suggest that you keep an eye to our blog for any updates 
and future releases.

As for your concern related to the Google Cloud Platform, I'm afraid that this 
is already out of our team's expertise. You can reach out to the Cloud Console 
Team via this help link instead.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2Mj0N4:ref

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RE: Audiences

2021-09-07 Thread Google Ads API Forum Advisor 
Hello ZhangHong,

Thank you for reaching out to us.

As per the screenshot provided, I'm afraid that the Audience Demographics is 
still not supported in the API. We have already raised a feature request for 
this; however, there is no guarantee if this will be supported soon. In the 
meantime, we suggest that you keep an eye to our blog for updates and new 
releases.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2MlEqe:ref

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Re: Adding users to a CrmBased UserList using Google Ads API

2021-09-07 Thread Ed Hall 
Has this still not been implemented yet? I've run into an issue where a new 
client cannot use our app as it's using the Adwords API, but while 
converting it to the Ads API, I've hit this issue and so now we still 
cannot supply this to our client.
Can you advise me on this please?

On Wednesday, 11 September 2019 at 15:41:23 UTC+1 Google Ads API Forum 
Advisor Prod wrote:

> Hi, 
>
> Yes, adding or removing the members from the lists is not yet available. 
> Please monitor our blog 
>  for 
> any updates on this feature.
>
> Thanks,
> Bharani, Google Ads API Team
>
> ref:_00D1U1174p._5001UHGNhR:ref

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