Re: GOOGLE ADS - PERMISSION DENIED

[Pawankumar Manpuri]

FYI, 
I am passing my manager account while fetching all the accounts linked to 
my account...

On Friday, January 27, 2023 at 12:38:01 PM UTC+5:30 Pawankumar Manpuri 
wrote:

> SELECT 
> customer_client.id, 
> customer_client.descriptive_name
> FROM customer_client
> WHERE 
> customer_client.manager = FALSE and
> customer_client.status = 'ENABLED'
>
> I am hitting this query to get all the customer_client ids linked to my 
> manager account... this sometimes gives ids that are not linked and that 
> causing me the permission denied error while fetching campaign report...
>
> Can you please assist me regarding this...
>
> Regards,
> Pawan Manpuri
>
> On Friday, January 27, 2023 at 11:43:13 AM UTC+5:30 Pawankumar Manpuri 
> wrote:
>
>> Hi Darwin, 
>> First of all, thanks for the quick response, the code worked fine when I 
>> executed it after few hours, no changes in the code looks like the issue is 
>> with Google Ads API something weird happens in between,  I have been 
>> noticing this for a while, all the credentials are right...I literally 
>> changed nothing, the code works fine after some time
>>
>> Regards,
>> Pawan Manpuri
>>
>> On Wednesday, January 25, 2023 at 7:31:27 PM UTC+5:30 adsapi wrote:
>>
>>> Hi Pawankumar,
>>>  
>>>
>>> Thanks for reaching out to the Google Ads API team. I hope you are doing 
>>> well today.
>>>
>>>
>>> With regards to your concern, It seems that you are encountering the "
>>> *USER_PERMISSION_DENIED* 
>>> "
>>>  
>>> which means a user doesn't have permission to access a customer and you’re 
>>> accessing a client customer using 'login-customer-id’ in the request.
>>>
>>>
>>> That being said, you will need to ensure that the user / email address 
>>> you used to generate the credentials indeed has *access* 
>>> 
>>>  to 
>>> the account in your request. If the user / email address has access or is 
>>> associated with the MCC / manager account, you will need to specify the 
>>> *MCC 
>>> / manager account's ID* without hyphens (-) as the value of the 
>>> *login-customer-id* 
>>> 
>>>  field. 
>>>
>>>
>>> If the error still persists, you may provide us with the complete 
>>> *request* 
>>> 
>>>  and *response* 
>>> 
>>>  logs, 
>>> with the *request-id* 
>>> 
>>>  along 
>>> with the *email address* used to generate the OAuth2 credentials.
>>>
>>> You can provide it via Reply privately to the author option. If this 
>>> option is not available, then send it instead on this email address 
>>> googleadsa...@google.com.
>>>
>>>
>>> Regards,
>>> [image: Google Logo] 
>>> Darwin 
>>> Google Ads API Team 
>>>   
>>>
>>>
>>> ref:_00D1U1174p._5004Q2iNWvb:ref
>>>
>>

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Re: GOOGLE ADS - PERMISSION DENIED

[Pawankumar Manpuri]

SELECT 
customer_client.id, 
customer_client.descriptive_name
FROM customer_client
WHERE 
customer_client.manager = FALSE and
customer_client.status = 'ENABLED'

I am hitting this query to get all the customer_client ids linked to my 
manager account... this sometimes gives ids that are not linked and that 
causing me the permission denied error while fetching campaign report...

Can you please assist me regarding this...

Regards,
Pawan Manpuri

On Friday, January 27, 2023 at 11:43:13 AM UTC+5:30 Pawankumar Manpuri 
wrote:

> Hi Darwin, 
> First of all, thanks for the quick response, the code worked fine when I 
> executed it after few hours, no changes in the code looks like the issue is 
> with Google Ads API something weird happens in between,  I have been 
> noticing this for a while, all the credentials are right...I literally 
> changed nothing, the code works fine after some time
>
> Regards,
> Pawan Manpuri
>
> On Wednesday, January 25, 2023 at 7:31:27 PM UTC+5:30 adsapi wrote:
>
>> Hi Pawankumar,
>>  
>>
>> Thanks for reaching out to the Google Ads API team. I hope you are doing 
>> well today.
>>
>>
>> With regards to your concern, It seems that you are encountering the "
>> *USER_PERMISSION_DENIED* 
>> "
>>  
>> which means a user doesn't have permission to access a customer and you’re 
>> accessing a client customer using 'login-customer-id’ in the request.
>>
>>
>> That being said, you will need to ensure that the user / email address 
>> you used to generate the credentials indeed has *access* 
>> 
>>  to 
>> the account in your request. If the user / email address has access or is 
>> associated with the MCC / manager account, you will need to specify the *MCC 
>> / manager account's ID* without hyphens (-) as the value of the 
>> *login-customer-id* 
>> 
>>  field. 
>>
>>
>> If the error still persists, you may provide us with the complete 
>> *request* 
>> 
>>  and *response* 
>> 
>>  logs, 
>> with the *request-id* 
>> 
>>  along 
>> with the *email address* used to generate the OAuth2 credentials.
>>
>> You can provide it via Reply privately to the author option. If this 
>> option is not available, then send it instead on this email address 
>> googleadsa...@google.com.
>>
>>
>> Regards,
>> [image: Google Logo] 
>> Darwin 
>> Google Ads API Team 
>>   
>>
>>
>> ref:_00D1U1174p._5004Q2iNWvb:ref
>>
>

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RE: About the result of Google Keyword planner of both UI & API

[Ming Him Tou]

Hi Yasar,

Thanks for the reply and I will try to apply it when we are coding for the API.

I just tried to post the question on forum and reply it through the email.
Will it post on the forum thread at the same time?

In this case, how can I avoid it?

Regards,
Ming

From: Google Ads API Forum Advisor 
Sent: Friday, 27 January 2023 2:49 pm
To: Ming Him Tou 
Cc: Suki Leung ; adwords-api@googlegroups.com; Alice 
Yuen 
Subject: RE: About the result of Google Keyword planner of both UI & API

Hi Ming,

In addition, I had to delete your last post as it contained completed logs. 
Kindly refrain from posting complete logs and sensitive deails on the forum 
thread. Instead, you may send us privately.

Thank you!!

Regards,
[Google Logo]
Yasar
Google Ads API Team



ref:_00D1U1174p._5004Q2iNzTT:ref

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Re: GOOGLE ADS - PERMISSION DENIED

[Pawankumar Manpuri]

Hi Darwin, 
First of all, thanks for the quick response, the code worked fine when I 
executed it after few hours, no changes in the code looks like the issue is 
with Google Ads API something weird happens in between,  I have been 
noticing this for a while, all the credentials are right...I literally 
changed nothing, the code works fine after some time

Regards,
Pawan Manpuri

On Wednesday, January 25, 2023 at 7:31:27 PM UTC+5:30 adsapi wrote:

> Hi Pawankumar,
>  
>
> Thanks for reaching out to the Google Ads API team. I hope you are doing 
> well today.
>
>
> With regards to your concern, It seems that you are encountering the "
> *USER_PERMISSION_DENIED* 
> "
>  
> which means a user doesn't have permission to access a customer and you’re 
> accessing a client customer using 'login-customer-id’ in the request.
>
>
> That being said, you will need to ensure that the user / email address you 
> used to generate the credentials indeed has *access* 
> 
>  to 
> the account in your request. If the user / email address has access or is 
> associated with the MCC / manager account, you will need to specify the *MCC 
> / manager account's ID* without hyphens (-) as the value of the 
> *login-customer-id* 
> 
>  field. 
>
>
> If the error still persists, you may provide us with the complete 
> *request* 
> 
>  and *response* 
> 
>  logs, 
> with the *request-id* 
> 
>  along 
> with the *email address* used to generate the OAuth2 credentials.
>
> You can provide it via Reply privately to the author option. If this 
> option is not available, then send it instead on this email address 
> googleadsa...@google.com.
>
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
>
> ref:_00D1U1174p._5004Q2iNWvb:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: Mutates are not allowed for the requested resource (IP Block Campaign Criterion(

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Ian,

Thank you for reaching us out. I am Sherwin from Google Ads API support team. I 
hope that you are doing well today.

I just want to know if your concern is already resolved? If not, please provide 
us the complete request and response logs with request ID and request header 
generated on your end? You can provide it via Reply privately to the author 
option. If this option is not available, then send it instead on this email 
address googleadsapi-supp...@google.com. If you haven't enabled the logging 
yet, logging can be enabled by navigating to the Client libraries > Your client 
library (ex. Java) > Logging documentation, which you can access from this link.

If it is already resolved, please let us know.

Kind regards,

Sherwin Vincent
Google Ads API Team
ref:_00D1U1174p._5004Q2iOCsB:ref

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RE: About the result of Google Keyword planner of both UI & API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Ming,

Thank you for the reply.

You may check this documentation for more information on Generate Forecast 
Metrics. Additionally since you want to generate forecast metrics, I would 
suggest you Call KeywordPlanService.GenerateForecastMetrics with that keyword 
plan. You may check this documentation for more information.

Best regards,

Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2iNzTT:ref

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Call ads API got "AUTHORIZATION_ERROR" when using some accounts

[liga]

I'm using same ads API with same developer token to upload YouTube video as 
Ads assets, but sometimes got " AUTHORIZATION_ERROR, Authorization of the 
client failed." error. 

I found this issue only hanppens with certain accounts so guess this 
may caused by misconfiguration. But I didn't see the difference among the 
normal accounts and abnormal ones. 

Hope anyone has some clues, thanks in advance.

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Re: Mutates are not allowed for the requested resource (IP Block Campaign Criterion(

[Ian Prentice]

My mistake. I was double including resources to remove. That was my issue.

On Thursday, January 26, 2023 at 3:01:39 PM UTC-5 Ian Prentice wrote:

> I am getting a "mutate not allowed" error, but I am not sure why. The 
> Criterion and Campaign status are both "!= REMOVED"  Here iis the response 
> with Request ID.
>
> [2023-01-26T14:42:54.996193-05:00] google-ads.WARNING: Request made: Host: 
> "googleads.googleapis.com", Method: 
> "/google.ads.googleads.v12.services.CampaignCriterionService/MutateCampaignCriteria",
>  
> CustomerId: 4690782794, RequestId: "AwFoIIvscuV3OExU75Y_xA", IsFault: 1, 
> FaultMessage: "["Mutates are not allowed for the requested 
> resource.","Mutates are not allowed for the requested resource.","Mutates 
> are not allowed for the requested resource.","Mutates are not allowed for 
> the requested resource.","Mutates are not allowed for the requested 
> resource.","Mutates are not allowed for the requested resource.","Mutates 
> are not allowed for the requested resource.","Mutates are not allowed for 
> the requested resource.","Mutates are not allowed for the requested 
> resource.","Mutates are not allowed for the requested resource.","Mutates 
> are not allowed for the requested resource.","Mutates are not allowed for 
> the requested resource.","Mutates are not allowed for the requested 
> resource.","Mutates are not allowed for the requested resource.","Mutates 
> are not allowed for the requested resource.","Mutates are not allowed for 
> the requested resource."
>

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Mutates are not allowed for the requested resource (IP Block Campaign Criterion(

[Ian Prentice]

I am getting a "mutate not allowed" error, but I am not sure why. The 
Criterion and Campaign status are both "!= REMOVED"  Here iis the response 
with Request ID.

[2023-01-26T14:42:54.996193-05:00] google-ads.WARNING: Request made: Host: 
"googleads.googleapis.com", Method: 
"/google.ads.googleads.v12.services.CampaignCriterionService/MutateCampaignCriteria",
 
CustomerId: 4690782794, RequestId: "AwFoIIvscuV3OExU75Y_xA", IsFault: 1, 
FaultMessage: "["Mutates are not allowed for the requested 
resource.","Mutates are not allowed for the requested resource.","Mutates 
are not allowed for the requested resource.","Mutates are not allowed for 
the requested resource.","Mutates are not allowed for the requested 
resource.","Mutates are not allowed for the requested resource.","Mutates 
are not allowed for the requested resource.","Mutates are not allowed for 
the requested resource.","Mutates are not allowed for the requested 
resource.","Mutates are not allowed for the requested resource.","Mutates 
are not allowed for the requested resource.","Mutates are not allowed for 
the requested resource.","Mutates are not allowed for the requested 
resource.","Mutates are not allowed for the requested resource.","Mutates 
are not allowed for the requested resource.","Mutates are not allowed for 
the requested resource."

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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Difference between conversions reported in Overview, Tools and Settings and API.

[john wedderburn]

Hi there,

Thanks for the speedy answer. Much appreciated.

Images attached, same date range, same account.

Overview (set to purchases/sales):
[image: Overview.png]

Tools and settings > conversions

[image: conversions.png]

Could this be an attribution issue? 

With regard to my 2nd question, I've observed that when I import data via 
Stitch I get a 100% match with the overview reporting from the Ads front 
end. When I use BigQuery data connector I do not. Could this be because the 
Stitch data requires me to enter an attribution window, with the default as 
30 days. When I leave it to default it matches, which makes me think that 
the difference is in attribution and that I need to code an attribution 
window in the data from BigQuery.

thanks,
John.




On Thursday, January 26, 2023 at 6:02:12 PM UTC+1 adsapi wrote:

> Hi John,
>
>
> Thanks for reaching out to the Google Ads API team. I hope you are doing 
> well today.
>
>
> With regards to your concern, to better check this issue, could you please 
> provide a full screenshot of the Google Ads UI of the data that you claim 
> is not matching? I ask this information to further investigate this issue 
> and to provide accurate specific recommendation on this.
>  
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
>
> ref:_00D1U1174p._5004Q2iNzMm:ref
>

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Campaings that have the same name appear many times

[hernesto vallegas]

Hello, in google ads api i'm executing a query to select my campaings but a 
specific campaign appears 3 times (they have the same name, but differents 
ids and status), i want those 3 to appear only one but time with their 
stats added. But i dont know how to do it

SELECT 
campaign.id, 
campaign.name, 
campaign.status,
campaign.start_date, 
campaign.end_date,  
metrics.clicks, 
metrics.ctr, 
metrics.impressions
FROM campaign 
WHERE segments.date >= "'2023-01-01" AND segments.date <= "'2023-01-19'" 

using this image of google ads interface as reference, in yellow are how 
they appear in the query results, but i want it to appear only one time 
with the stats in red

[image: photo.png]

Trying to add 'campaign.status != "REMOVED"' to the query only remove two 
of them, but it dont group them.

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RE: Difference between conversions reported in Overview, Tools and Settings and API.

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi John,


Thanks for reaching out to the Google Ads API team. I hope you are doing well 
today.


With regards to your concern, to better check this issue, could you please 
provide a full screenshot of the Google Ads UI of the data that you claim is 
not matching? I ask this information to further investigate this issue and to 
provide accurate specific recommendation on this.

Regards,

Darwin
Google Ads API Team
ref:_00D1U1174p._5004Q2iNzMm:ref

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Re: Empty field descriptive_name

[Lucas Oliveira]

Hello guys,

Updating the conversation in case of someone face a similar problem:
Some of my accounts are in Smart Mode 

 wich 
means those accounts doesn't have a name on Google Ads UI also.

Thank you API team

Regards

Em quarta-feira, 25 de janeiro de 2023 às 06:07:31 UTC-3, adsapi escreveu:

> Hi Lucas,
>
> Thank you for reaching out to Google Ads API Support.
>
> I understand that you are seeing empty value being returned in 
> descriptive_name from your query. However, to take a closer look and to 
> impersonate the issue you are reporting, could you please provide us with 
> the complete request 
> 
>  
> and response 
> 
>  
> logs with the request-id 
> 
>  
> generated on your end when you encountered the said issue? You may then 
> send the requested logs via the Reply privately to author option. If this 
> option is not available, you may send the details directly to our 
> googleadsa...@google.com alias instead.
>
> Additionally, you may enable logging so you’ll get complete request and 
> response logs along with request-id by navigating to the Client libraries > 
> Your client library (ex Python) > Logging documentation, which you can 
> access from this link 
> .
>
> I also noticed that you are still using the older, deprecated v10 of the 
> Google Ads API. Please note that as per this blog post 
> ,
>  
> v10 is already deprecated and will sunset by February 1, 2023. After the 
> sunset date, all v10 API requests will begin to fail. We highly recommend 
> to please migrate to a newer version prior to February 1, 2023 to ensure 
> your API access is unaffected, using the upgrade guide 
> .
>
> Regards,
> [image: Google Logo] 
> Abigail 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2iNTFH:ref
>

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Re: Is it possible to manage Custom ValueTrack parameters via APIat the Campaign level?

[Chad Wood]

Hey Abigail, 

Thanks a lot! This is going to be a huge help for tracking.


On Wednesday, January 25, 2023 at 10:04:20 PM UTC-8 adsapi wrote:

> Hi Chad,
>
> Thank you for reaching out to Google Ads API Support.
>
>
> *>> Is it possible to add, remove, and change custom ValueTrack parameters 
> at the campaign level via API? *
> To answer your question, yes, it is possible. As per our documentation 
> about Custom Parameters 
> ,
>  
> the Campaign 
> 
>  
> is a supported entity for Custom Parameters, and this is defined by the 
> url_custom_parameters 
> 
>  
> attribute.
>
> Although there is no code example from the documentation about adding / 
> updating / removing Custom Parameters, you may refer to this update 
> campaign example 
>  
> from the documentation. They are a little bit similar, you just have to 
> define your Campaign object, and set the url_custom_parameters 
> 
> .
>
> Also, you may see the following links for additional references. 
>
>- ValueTrack Parameters for Upgraded URLs 
>
> 
>  
>- Mapping ValueTrack Parameters with Report Fields 
>
> 
>  
>
> Let me know if you have any other questions related to the Google Ads API.
>
> Regards,
> [image: Google Logo] 
> Abigail 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2iNsig:ref
>

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RE: Where can I find the reach in the API ?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern about getting the reach and frequency metrics, 
kindly note that these are not yet available in the Google Ads API. However, 
our team already raised a feature request for this to become available in the 
API. Kindly note that this is a subject for review and what we can do is to 
advise you to keep an eye on our blog post for the updates and releases.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2iNzMS:ref

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Re: DEVELOPER_TOKEN_PROHIBITED and custom requests quota for the project

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello Michal,

The remapping of your developer token has been completed. Please give it a try.

Thanks,

Nadine Wang
Google Ads API Team
ref:_00D1U1174p._5004Q2ha1pO:ref

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RE: Ad customiser attributes for RSA upgrade via API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for raising this concern to the Google Ads API team.

1.) With regards to updating the values of the ad customizers attributes via 
API, you should first remove the link of the CustomizerAttribute from the level 
it was used, and the services mentioned here can be used to manage this step. 
Then, since the CustomizerAttributeService also currently does not support an 
UPDATE operation, you will have to REMOVE it first, then perform a CREATE 
operation with the updated details. Once the new CustomizerAttribute has been 
created with the updated values, you can then re-link this to the appropriate 
level as described in this guide.

2.) As for the maximum number of customizers, as per this Rules and 
limitations, it states here that you can have up to 40 enabled 
CustomizerAttribute objects in your account. If you reach this limit, you 
really need to remove the unused ones before creating a new one.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2iNzpe:ref

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RE: About the result of Google Keyword planner of both UI & API

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Ming,

Thank you for reaching out to the Google Ads API support team.

With regards to your concern, it appears that this is about comparing the 
forecast metrics data between the Google Ads UI and API. Kindly note that in 
order for our team to provide accurate guidance, we will be needing some 
information from you. Having said that, can you please provide the uncropped 
screenshot of the Google Ads UI showing the said data and the complete request 
and response logs with request ID and request header generated on your end?

You may then send the requested logs via the Reply privately to author option. 
If this option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

In addition, you may check our API documentation which has the details about 
Keyword Planning in the Google Ads API. Also, this Generate Forecast Metrics 
guide and this section for its mapping to the UI.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2iNzTT:ref

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Ad customiser attributes for RSA upgrade via API

['Carmín Estrella' via Google Ads API and AdWords API Forum]

Hi all! :)

I would like to know if it is possible to update the values of the ad 
customizers attributes via API. 

We find them very useful to show prices in our RSAs, but having to update 
them manually from business data seems inefficient.

We have seen in the documentation that from the API can be created and 
deleted, but we have not seen the options to update or replace. Would this 
be possible nowadays?

On the other hand, we would like to know if the maximum number of 
customizers that can be active is going to be increased. At the moment, you 
can only have 40. 

Thank you in advance


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About the result of Google Keyword planner of both UI & API

[Ming]

Hi there,

I tried to obtain the forecast metrics from both online Keyword Planner UI 
& API with same campaign language, location, manual cpc value, estimation 
period etc.

I got the metric value from the online Keyword Planner UI but I got all 0 
from the API result. Is there any different for the forecast part in both 
online Keyword Planner UI & API? coz I got the same value for historical 
metrics but not in forecast part.

Regards,
Ming

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Difference between conversions reported in Overview, Tools and Settings and API.

[john wedderburn]

Hi all.

I'm using the BigQuery data transfer to pull Google Search Ads data. I'm 
then using SQL to create reporting tables which includes conversion data.

My challenge is that I cannot get a match to the conversions number, 
reported for the same account and date range, shown in the Overview of the 
Google Search Ads front end.
It's not completely off, but I expectation is that I should be able to get 
an exact match. I note that I am much closer to the figure reported in the 
tools and settings  > conversions report.

In the API I got almost a perfect match after I selected only conversions 
from Interactions rather than Impressions. 

On a daily level I get a perfect match on some days, whereas other days 
fail. I suspected that this might be something to do with cross device 
tracking, but could not see any relationship there.

So, questions:

1. What is the reason for the difference in conversions number between the 
front end Overview report and the tools and settings > conversions report? 
Is this an attribution issue?

2. Has anyone got any ideas on the filters or otherwise code I should be 
using to get a match between the API output and the overview data?

When I run it through Supermetrics I get a match between the conversions 
data and the overview - so I figure the answer must be in how the 
conversion metric needs to be filtered from the API to recreate whatever 
default the overview has.

Many thanks in advance!











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Where can I find the reach in the API ?

[Media Data Creative Lift]

Hi support team,

Currently we use the ad_group_ad resource to get metrics, but I am missing 
the reach and frequency information.

This support page says the information exists.
https://support.google.com/google-ads/answer/2472714?hl=en


Can we get it for ad_group_ad ? Or any other resource?
Thanks in advance!

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