Re: Unable to get APP Campaign GCLIDs from CLICK_VIEW

[Chad Wood]

Can anyone at Google verify if APP clicks should be showing up in 
CLICK_VIEW?
It does not appear that they are.

On Thursday, May 25, 2023 at 8:23:02 AM UTC-7 Chad Wood wrote:

> Hello,
>
> I am not able to get any GCLIDs pertaining to APP campaigns from the 
> CLICK_VIEW resource.
>
> Can someone verify that this issue is on my side? Or is it on Google's 
> side?
> Can you try to query for a GCLID from an APP campaign and see if you can 
> retrieve it?
>
> Thanks,
>
> See my Query:
> SELECT
>   customer.id, 
>   segments.date, 
>   ad_group.type, 
>   click_view.gclid,
>   campaign.resource_name,
>   campaign.advertising_channel_type,  
>   ad_group.resource_name, 
>   click_view.ad_group_ad,
>   metrics.clicks
> FROM click_view 
> WHERE   
>   segments.date = '2023-05-14'  
>   AND click_view.gclid = 'some_id_goes_here' 
>

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Audience Report

[Michael Gardner]

Hello,

I am trying to replicate a UI report provided by a client through the 
Google Ads API. 

Here are the UI column names the client is requesting:

   - Account name
   - Customer ID
   - Audience segment
   - Audience segment type
   - Campaign
   - Ad group
   - Campaign status
   - Campaign status reasons
   - Campaign ID
   - Day
   - Currency code
   - Clicks
   - Cost
   - Impr.

I have come up with the following query:
SELECT customer.descriptive_name, customer.id, 
ad_group_criterion.display_name, campaign.name, ad_group.name, 
campaign.status, campaign.primary_status, campaign.primary_status_reasons, 
campaign.id, segments.date, customer.currency_code, metrics.clicks, 
metrics.cost_micros, metrics.impressions
FROM ad_group_audience_view

The issue that I am running into is that I am also not able to find an API 
equivalent of audience segment and audience segment type. 
ad_group_cirterion.display_name seems to be close to audience segment, but 
doesn't seem to be a 100% match. Could you point me in the right direction 
for those two fields? I can provide the report and more client information 
if needed.

Thanks,
Michael

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AssetGroup create failure on PMax retail campaign

[Joshua Newman]

Hello there,

Starting yesterday (5/25/23) we started noticing API errors when attempting 
to create an AssetGroup for our PMax retail campaigns. The Merchant Center 
account is linked to the Google Ads Account and the respective MerchantId 
has been applied to the PMax Retail campaign. According to this 
documentation 
(https://developers.google.com/google-ads/api/docs/performance-max/retail), 
which has always worked for us, by linking to the Merchant Center, assets 
can be automatically generated for the campaign.

Has something changed for PMax retail campaigns? 

{ "StatusCode": 3, "Details": "Request contains an invalid argument.", 
"RequestId": "QfZIKvJKHumWkX-SWKBoWQ", "Failure": { "errors": [ { 
"errorCode": { "assetGroupError": "NOT_ENOUGH_HEADLINE_ASSET" }, "message": 
"Headline asset for a valid asset group is not enough.", "trigger": { 
"stringValue": "Asset type: headline" }, "location": { "fieldPathElements": 
[ { "fieldName": "operations", "index": 0 } ] } }, { "errorCode": { 
"assetGroupError": "NOT_ENOUGH_LONG_HEADLINE_ASSET" }, "message": "Long 
headline asset for a valid asset group is not enough.", "trigger": { 
"stringValue": "Asset type: long headline" }, "location": { 
"fieldPathElements": [ { "fieldName": "operations", "index": 0 } ] } }, { 
"errorCode": { "assetGroupError": "NOT_ENOUGH_DESCRIPTION_ASSET" }, 
"message": "Description headline asset for a valid asset group is not 
enough.", "trigger": { "stringValue": "Asset type: description" }, 
"location": { "fieldPathElements": [ { "fieldName": "operations", "index": 
0 } ] } }, { "errorCode": { "assetGroupError": 
"NOT_ENOUGH_BUSINESS_NAME_ASSET" }, "message": "Business name asset for a 
valid asset group is not enough.", "trigger": { "stringValue": "Asset type: 
business name" }, "location": { "fieldPathElements": [ { "fieldName": 
"operations", "index": 0 } ] } }, { "errorCode": { "assetGroupError": 
"NOT_ENOUGH_MARKETING_IMAGE_ASSET" }, "message": "Marketing image asset for 
a valid asset group is not enough.", "trigger": { "stringValue": "Asset 
type: marketing image" }, "location": { "fieldPathElements": [ { 
"fieldName": "operations", "index": 0 } ] } }, { "errorCode": { 
"assetGroupError": "NOT_ENOUGH_SQUARE_MARKETING_IMAGE_ASSET" }, "message": 
"Square marketing image asset for a valid asset group is not enough.", 
"trigger": { "stringValue": "Asset type: square marketing image" }, 
"location": { "fieldPathElements": [ { "fieldName": "operations", "index": 
0 } ] } }, { "errorCode": { "assetGroupError": "NOT_ENOUGH_LOGO_ASSET" }, 
"message": "Logo asset for a valid asset group is not enough.", "trigger": 
{ "stringValue": "Asset type: logo" }, "location": { "fieldPathElements": [ 
{ "fieldName": "operations", "index": 0 } ] } }, { "errorCode": { 
"assetGroupError": 13 }, "message": "Short description asset for a valid 
asset group is required.", "trigger": { "stringValue": "Asset type: 
description" }, "location": { "fieldPathElements": [ { "fieldName": 
"operations", "index": 0 } ] } } ], "requestId": "QfZIKvJKHumWkX-SWKBoWQ" } 
}

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RE: offlineuserdatajob rate limits question

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to us.

With regard to your concern, as per the access levels documentation, the 
standard access has unlimited daily operations. So you can send more than 
100,000 operations in a single request. As per the customer match 
consideration, there are no limits on the number of operations you can add to a 
single job. However, for optimal processing, we recommend adding up to 10,000 
identifiers in a single call to the 
OfflineUserDataJobService.AddOfflineUserDataJobOperations method and up to 
1,000,000 identifiers to a single job.

Then, for the multiple request, if you need to submit more than 100,000 
identifiers for a job, send multiple requests with the same job resource_name. 
Just kindly note that, even though you have standard access there is a chance 
of facing RESOURCE_TEMPORARILY_EXHAUSTED error when you make too many API calls 
to the same resource in a small amount of time. When you face these errors you 
have to retry the request after the amount of time specified in the error log. 
We recommend using exponential back-off policy to reduce these errors.

Reference links:

access levels - https://developers.google.com/google-ads/api/docs/access-levels
customer match consideration - 
https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match#customer_match_considerations
AddOfflineUserDataJobOperations - 
https://developers.google.com/google-ads/api/reference/rpc/v13/OfflineUserDataJobService#addofflineuserdatajoboperations
resource_name - 
https://developers.google.com/google-ads/api/reference/rpc/v13/AddOfflineUserDataJobOperationsRequest#resource_name
exponential back-off policy - 
https://developers.google.com/google-ads/api/docs/best-practices/error-types#retryable_errors
Rate limits - 
https://developers.google.com/google-ads/api/docs/best-practices/rate-limits

This message is in relation to case "ref:_00D1U1174p._5004Q2lt0So:ref"

Thanks,

Google Ads API Team

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Basic Access Approval Waiting

[Matthew David]

By a quick glance at the threads on this forum, it's evident that I'm not 
the only one having trouble with Google Ads API Token (Basic Access) 
approval process.

It's been three weeks since I sent in my original request for basic access, 
and I have attempted to reach out through this form 

 
for updates.

I understand the Google Ads API forum is not part of the Compliance team 
and cannot see the status of my application. However, at this point, I'm a 
little lost on what to do and not sure who to contact.

You can imagine how disruptive this waiting period has been to our 
development process.

Thank you for any assistance or information you can provide.

Case ID 4-456734305
MCC ID: 288-237-3435


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No response from Ads API Basic Access application

[Nick L]

Hi Support,

I have submitted an application for Basic Access to the Google Ads API over 
2 weeks ago and have not received any response. I have also followed up and 
submitted a case to the compliance team 1 week ago and received no response 
to that either. Can someone provide help on this? It's going a a full month 
without any response.  

Here are the Account, Manager, and Case ID's for reference:

Google Ads Account ID: *830-942-3873*
Google Manager ID:* 646-865-4145*
Application Case ID:  *8-565434342*
Compliance Case ID: 

* 6-229534237*
Thank you for the help.

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Re: Google Ads API Conversion Event Not AllowListed

[David Levin]

Hello,
I wanted to provide a quick update.  I have been through the gauntlet with 
several Google Ads Product support team members and no one seems to be able 
to get me "allowlisted" so I can upload click conversions for my client.  
We've been trying to get this working for months now with no luck.  Is 
there anyone on the Google Ads API team that can help direct me to the 
right place?  This is extremely frustrating.

On Tuesday, March 21, 2023 at 11:51:44 PM UTC-7 Google Ads API Forum 
Advisor wrote:

> Hi David,
>
> Thank you for your confirmation. 
>
> To resolve this, you may need to reach out to the Google representative to 
> allowlisted as allowlisting process is out of scope for our team, and 
> Google Representative is the one who completes the process on your behalf. 
> That said, if you have yet to identify a Google representative, then the 
> Google 
> Ads Product support team  can 
> help identify one for you. As soon as they have been identified for you, 
> the Google representative can send us a separate email so our team can help 
> provide information to them.
>
> Best regards,
>
> [image: Google Logo] Google Ads API Team 
>
> ref:_00D1U1174p._5004Q2k17Z2:ref
>

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Change Event and Change Status not returning latest data

[Empower Solutions]

Hello,

We followed the below links to fetch the change history data but it is not 
returning the keywords changes, or responsive ads changes.
how can we get keywords changes, responsive ads changes, and other changes
with Google ads query?

https://developers.google.com/google-ads/api/docs/change-event
https://developers.google.com/google-ads/api/docs/change-status



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Re: RSA Ad variations

[Dev Test]

Hello,

Is still not supported  creating and managing ad variations in Google Ads 
API?

Thanks

On Monday, 13 June 2022 at 18:38:22 UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi Aqsa,
>
> Thank you for reaching out to us.
>
> Creating and managing ad variations is currently not supported in Google 
> Ads API, but you can identify the experimental ads created by the ad 
> variations feature using one of the following methods you may check in this 
> documentation 
> 
>  
> .
>
> You may refer to this one:
>
>- If you are using *AdGroupAdService*, the 
>system_managed_resource_source property of an Ad object will be set to 
>AD_VARIATIONS. 
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2bvjqf:ref
>

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Re: 0 values in metrics for age segment reports (app campaigns) if report was done from customer, not mcc

['Vladyslav Lazurenko' via Google Ads API and AdWords API Forum]

Thanks for your reply 
 
On Friday, May 26, 2023 at 12:43:06 PM UTC+3 Google Ads API Forum Advisor 
wrote:

> Hi Vladyslav,
>
> Thank you for getting back to us.
>
> Moving forward to your concerns: 
>
> – Why does adding `Age` as Row to Customer Report results in no metrics 
> (all zeros) for the App campaigns while for Youtube only campaign it's 
> present? Although doing an identical report with `Age` Row from MCC account 
> keeps all metrics present for all campaigns type.
>
>- I can see that your concern is related to Google Ads UI. Please note 
>that our team only provides support for *Google Ads API *related 
>concerns. With this, I highly suggest to reach out to the *Google Ads 
>Product support team *regarding this matter. 
>
> – Is it possible to use API to fetch reports as from MCC, not Customer?
>
>- Yes it is possible but you can only fetch report using the MCC 
>without metrics. An MCC account is not allowed to fetch reports with 
>metrics. You will get a "*REQUESTED_METRICS_FOR_MANAGER*" error when 
>you try to fetch a report with metrics using a manager account. 
>
>
> *Reference links:* 
>
>- *REQUESTED_METRICS_FOR_MANAGER* - 
>
> https://developers.google.com/google-ads/api/reference/rpc/v13/QueryErrorEnum.QueryError#requested_metrics_for_manager
>  
>- *Google Ads API* - 
>https://developers.google.com/google-ads/api/docs/start 
>- *Google Ads Product support team* - 
>https://support.google.com/google-ads/gethelp 
>
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2lKI1R:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: 0 values in metrics for age segment reports (app campaigns) if report was done from customer, not mcc

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Vladyslav,

Thank you for getting back to us.

Moving forward to your concerns:

– Why does adding `Age` as Row to Customer Report results in no metrics (all 
zeros) for the App campaigns while for Youtube only campaign it's present? 
Although doing an identical report with `Age` Row from MCC account keeps all 
metrics present for all campaigns type.

I can see that your concern is related to Google Ads UI. Please note that our 
team only provides support for Google Ads API related concerns. With this, I 
highly suggest to reach out to the Google Ads Product support team regarding 
this matter.

– Is it possible to use API to fetch reports as from MCC, not Customer?

Yes it is possible but you can only fetch report using the MCC without metrics. 
An MCC account is not allowed to fetch reports with metrics. You will get a 
"REQUESTED_METRICS_FOR_MANAGER" error when you try to fetch a report with 
metrics using a manager account.


Reference links:

REQUESTED_METRICS_FOR_MANAGER - 
https://developers.google.com/google-ads/api/reference/rpc/v13/QueryErrorEnum.QueryError#requested_metrics_for_manager
Google Ads API - https://developers.google.com/google-ads/api/docs/start
Google Ads Product support team - https://support.google.com/google-ads/gethelp

This message is in relation to case "ref:_00D1U1174p._5004Q2lKI1R:ref"

Thanks,

Google Ads API Team

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Re: Unable to create Asset Group Signal via. API call

[san...@knorex.com]

Hi Darwin,

I am facing the same issue too. We have *successfully* created new Asset 
Groups *without* any assets until *today*.

https://developers.google.com/google-ads/api/interactive-guides/performance-max?url=%2Fpmax%2FfullExample%2FassetGroups

When was the minimum requirement for assets rolled out? It is breaking our 
product.

Martin

On Thursday, May 25, 2023 at 11:17:36 PM UTC+7 lezhne...@gmail.com wrote:

> I just encountered the same problem (funny, exactly one year later). Does 
> the above mean that asset group creation must follow asset creation in 
> order to succeed?
>
> On Wednesday, 25 May 2022 at 04:23:54 UTC+2 Google Ads API Forum Advisor 
> wrote:
>
>> Hi,
>>  
>>
>> Thanks for reaching out to the Google Ads API Support team.
>>
>>
>> To answer your concerns and questions in general. Yes, the step you 
>> followed to create the asset group is correct but I noticed that the error 
>> that you encountered is because you haven’t met the minimum asset 
>> requirements. However, to resolve this error you need to ensure minimum 
>> asset requirements are met. You may refer to this guide 
>> 
>>  as 
>> the Performance Max campaign requires an initial minimum set of assets. 
>> These may be existing assets used in other campaigns or new assets 
>> specifically for a Performance Max campaign.
>>  
>>
>> Regards,
>> [image: Google Logo] 
>> Darwin 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2bCvlU:ref
>>
>

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RE: asset group images are different

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Balram,

Thank you for reaching out to the Google Ads API support team. I hope that you 
are doing well today.

I understand your concern and to further help you with your concern, could you 
please provide us a full non-cropped and non-redacted screenshot of the Ui 
where we can see the image if it is a portrait or marketing image? I asked this 
because the Google Ads API mirrors the Google Ads UI. If a feature that you are 
looking for is not available in the UI, it is more likely not also possible to 
be fetched in the API.

You can provide it via Reply privately to the author option. If this option is 
not available, then send it instead on this email address 
googleadsapi-supp...@google.com.

In addition, you may also refer to this document about ResponsiveDisplayAdInfo 
(https://developers.google.com/google-ads/api/reference/rpc/v13/ResponsiveDisplayAdInfo).
This message is in relation to case "ref:_00D1U1174p._5004Q2lslAJ:ref"

Thanks,

Google Ads API Team

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Automatically generate Assets

[san...@knorex.com]

Hi,

I found that GG released new features today:
https://support.google.com/google-ads/answer/11259373?hl=en

Is there a public API to leverage the above new feature? Thanks!

Martin

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