Re: google basic api application

2023-07-10 Thread Sandy Yao 


Dear Google Ads API Forum Advisor,

Thank you for your response. I have received the email from the Google Ads 
API Compliance team and have followed the instructions in the email to 
apply for the Google Ads Advisors Community. Could you please confirm if 
everything has been processed smoothly?

Thank you for your assistance.

Sincerely, Sandy

Google Ads API Forum Advisor 在 2023年7月11日 星期二清晨5:10:05 [UTC+8] 的信中寫道：

> Hi Sandy,
>
> Our team has routed your concern to the Google Ads API Compliance team. 
> Also, they responded to you by sending a response in ticket *1-694034583 
> *to your API contact email.  Their team asked you to reply through there 
> to proceed with your application. Please continue your conversation with 
> their team for further assistance as our team does not support API 
> compliance related concerns. 
> This message is in relation to case "ref:_00D1U1174p._5004Q2mt965:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Get Google Ads Accounts from users

2023-07-10 Thread Fabricio Morato 
Hi there, 

we are creating a dashboard so that our users can see their ad account 
metrics.

We are trying to use OAUTH to get our users accounts but we are not able to 
get the developer api from them. Is there a tutorial that shows how we can 
get the users accounts to work with our app (dashboard).

Please advise.

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Re: google basic api application

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Sandy,

Our team has routed your concern to the Google Ads API Compliance team. Also, 
they responded to you by sending a response in ticket 1-694034583 to your 
API contact email.  Their team asked you to reply through there to proceed with 
your application. Please continue your conversation with their team for further 
assistance as our team does not support API compliance related concerns.

This message is in relation to case "ref:_00D1U1174p._5004Q2mt965:ref"

Thanks,

Google Ads API Team

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The read operation timed out for google spreadsheet

2023-07-10 Thread Luis Zamora 
Hi Google team, I am facing an issue when executing this line in Python,

from googleapiclient.discovery import build

service = build('sheets', 'v4', credentials=creds,cache_discovery=False) 
sheet_metadata = service.spreadsheets().get(spreadsheetId=spreadsheet_id
).execute()

the final issue on the log is socket.timeout: The read operation timed out
this issue is very rare when executing this issue, as we run this code more 
than ten times per day. I want to know why this happens and what can I do 
to resolve this. 

we use this version of the module *google-api-python-client==2.90.0*
and we run this in a lambda on aws 

this is the full log of the issue.
Traceback (most recent call last):
File "/var/task/lambdas/createSheet.py", line 66, in _update_spreadsheet
sheet_metadata = 
service.spreadsheets().get(spreadsheetId=spreadsheet_id).execute()
File "/opt/python/lib/python3.9/site-packages/googleapiclient/_helpers.py", 
line 130, in positional_wrapper
return wrapped(*args, **kwargs)
File "/opt/python/lib/python3.9/site-packages/googleapiclient/http.py", 
line 923, in execute
resp, content = _retry_request(
File "/opt/python/lib/python3.9/site-packages/googleapiclient/http.py", 
line 222, in _retry_request
raise exception
File "/opt/python/lib/python3.9/site-packages/googleapiclient/http.py", 
line 191, in _retry_request
resp, content = http.request(uri, method, *args, **kwargs)
File "/opt/python/lib/python3.9/site-packages/google_auth_httplib2.py", 
line 218, in request
response, content = self.http.request(
File "/opt/python/lib/python3.9/site-packages/httplib2/__init__.py", line 
1701, in request
(response, content) = self._request(
File "/opt/python/lib/python3.9/site-packages/httplib2/__init__.py", line 
1421, in _request
(response, content) = self._conn_request(conn, request_uri, method, body, 
headers)
File "/opt/python/lib/python3.9/site-packages/httplib2/__init__.py", line 
1373, in _conn_request
response = conn.getresponse()
File "/var/lang/lib/python3.9/http/client.py", line 1377, in getresponse
response.begin()
File "/var/lang/lib/python3.9/http/client.py", line 320, in begin
version, status, reason = self._read_status()
File "/var/lang/lib/python3.9/http/client.py", line 281, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/var/lang/lib/python3.9/socket.py", line 704, in readinto
return self._sock.recv_into(b)
File "/var/lang/lib/python3.9/ssl.py", line 1242, in recv_into
return self.read(nbytes, buffer)
File "/var/lang/lib/python3.9/ssl.py", line 1100, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out


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Re: google basic api application

2023-07-10 Thread Sandy Yao 
Hi,

Thank you for your response.

My case ID number is 1-694034583 and MCC ID: 325-503-6910.

I kindly request your assistance in contacting the Google Ads API team on 
my behalf to inquire about the status and any issues regarding case number 
1-694034583. I would greatly appreciate your help.

Thank you for your attention.

Best regards,
Sandy

Google Ads API Forum Advisor 在 2023年7月10日 星期一晚上9:07:12 [UTC+8] 的信中寫道：

> Hello,
>
> Thanks for reaching out to the Google Ads API Team.
>
> Kindly note that, we are unable to provide the updates or status of your 
> API application as our team specializes in *Google Ads API* related 
> concerns and technical implementations *only*. To ensure you get proper 
> assistance, we are reaching out to the *Google Ads API Compliance* team 
> on your behalf and requesting input. 
>
> @Compliance Team, please find the pertinent details below and confirm if 
> you are able to assist.
>
> *Summary:*
>
> The user submitted their application for the basic access permission for 
> Google Ads API several months ago but have not received any feedback or 
> response. Upon submitting the form there was no indication of a case ID 
> being provided. To ensure that nothing was overlooked, the user submitted 
> another form, but it appears that this has not resolved the issue. The user 
> would appreciate it if they could receive some form of feedback or, at the 
> very least, obtain a *case ID for tracking purposes*.
>
>
> *Google Ads manager account (MCC) ID: 325-503-6910 <(325)%20503-6910> Case 
> ID: (no case ID generated on user’s end)* 
> This message is in relation to case "ref:_00D1U1174p._5004Q2mt965:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: the user list id provided for the job is invalid

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Andrii,

Thank you for getting back to us.

I have checked the user list id 8080004298 using the query below and it appears 
in the results that the user list is read only which is the reason why you are 
not able to modify it and getting the error you mentioned. In the API, it is 
unfortunately not possible to modify the read_only attribute. With this, can 
you try your request with a user list that has a readOnly field that is false? 
Please let us know how it goes.

SELECT user_list.id, user_list.resource_name, user_list.read_only, 
user_list.access_reason, user_list.account_user_list_status, 
user_list.closing_reason, user_list.type FROM user_list WHERE user_list.id = 
'8080004298'

"results": [

{

  "userList": {

"readOnly": true,

"resourceName": "customers/8758447846/userLists/8080004298",

"type": "CRM_BASED",

"id": "8080004298",

"accessReason": "SHARED",

"accountUserListStatus": "ENABLED"

  }

}

  ]

Reference Link:

read_only - 
https://developers.google.com/google-ads/api/reference/rpc/v14/UserList?hl=en#read_only

This message is in relation to case "ref:_00D1U1174p._5004Q2mrveu:ref"

Thanks,

Google Ads API Team

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RE: how to reproduce this assets ui screen?

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for raising your concern to the Google Ads API team.

You may refer to our campaign_asset resource - 
https://developers.google.com/google-ads/api/fields/v14/campaign_asset. To help 
build your query to retrieve the specific information you need, you can use our 
Query builder: 
https://developers.google.com/google-ads/api/fields/v14/campaign_asset_query_builder

Name = campaign_asset.resource_name
Status = campaign_asset.status
Source = campaign_asset.source

For more information on how to fetch asset attributes and metrics, kindly refer 
here: https://developers.google.com/google-ads/api/docs/assets/fetching-assets.

The team has already filed a feature request for the “level” field in “asset”. 
That said, we would recommend keeping an eye on our release notes and blog for 
new features and releases. Your patience will be greatly appreciated.

Let me know if you have any questions or if this is not what you are referring 
to kindly provide to us privately your Google Ads account CID and the full and 
uncropped screenshot of the Google Ads UI via the "Reply to Author" option.

Links included on this email:

release notes: https://developers.google.com/google-ads/api/docs/release-notes
blog: https://ads-developers.googleblog.com/search/label/google_ads_api

This message is in relation to case "ref:_00D1U1174p._5004Q2mt89N:ref"

Thanks,

Google Ads API Team

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RE: google basic api application

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hello,

Thanks for reaching out to the Google Ads API Team.

Kindly note that, we are unable to provide the updates or status of your API 
application as our team specializes in Google Ads API related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf and 
requesting input.

@Compliance Team, please find the pertinent details below and confirm if you 
are able to assist.

Summary:

The user submitted their application for the basic access permission for Google 
Ads API several months ago but have not received any feedback or response. Upon 
submitting the form there was no indication of a case ID being provided. To 
ensure that nothing was overlooked, the user submitted another form, but it 
appears that this has not resolved the issue. The user would appreciate it if 
they could receive some form of feedback or, at the very least, obtain a case 
ID for tracking purposes.

Google Ads manager account (MCC) ID: 325-503-6910
Case ID: (no case ID generated on user’s end)

This message is in relation to case "ref:_00D1U1174p._5004Q2mt965:ref"

Thanks,

Google Ads API Team

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https://googleadsdeveloper.blogspot.com/
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RE: api token application not hear back

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thanks for reaching out to Google Ads API Forum.

Please note that with regards to concerns related to the granting and approval 
process of these tokens are already outside of the scope of the Google Ads API 
support team as our team specializes in Google Ads API-related concerns and 
technical implementations only. To ensure you get proper assistance, we are 
reaching out to the Google Ads API Compliance team on your behalf.

In addition, can you provide the Case ID in the format of #-# after 
submitting the request of the access level, so that the Compliance team can 
further assist you with your concern?

@Compliance Team
Please find the pertinent details below and confirm if you are able to assist.

Summary:

The customer submitted an application for basic access to the Google Ads API 
but not yet received any updates. The customer is asking for the status of the 
API token application.

Case ID : (requested)
Google Ads manager account (MCC) ID : 341-238-7578

This message is in relation to case "ref:_00D1U1174p._5004Q2mt7il:ref"

Thanks,

Google Ads API Team

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Re: error in google ads in customers.campaignbudgets.mutate

2023-07-10 Thread Muhammad Haseeb 
I added login-customer-id in heaer but still getting same error

On Monday, July 10, 2023 at 2:12:32 PM UTC+5 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thanks for reaching out to Google Ads API Forum.
>
> With regards to your concern, I can see that you are encountering the 
> *PERMISSION_DENIED* error. Kindly note that this error indicates that the 
> authenticated user doesn't have the permission to do the change. If you're 
> accessing a client customer, the manager's customer id must be set in the 
> *login-customer-id* header. 
>
> You will need to ensure that the user / email address you used to generate 
> the credentials indeed has access to the account in your request. If the 
> user / email address has *access* or is associated with the MCC / manager 
> account, you will need to specify the said MCC / manager account ID as the 
> value of the *login-customer-id* field. For common structures in calling 
> a request in API, you may refer to our *API Call Structure* for more 
> information.
>
> Links included in this email:
>
>- *PERMISSION_DENIED* - 
>
> *https://developers.google.com/google-ads/api/reference/rpc/v14/AccountLinkErrorEnum.AccountLinkError#permission_denied*
>  
>
> 
>  
>- *Access* - 
>
> *https://support.google.com/google-ads/answer/9978556?visit_id=637628826037447236-382779227=1*
>  
>
> 
>  
>- *Login-customer-id* - 
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid*
>  
>
> 
>  
>- *API Call Structure* - 
>
> *https://developers.google.com/google-ads/api/docs/concepts/call-structure* 
>
>  
>
>   
> This message is in relation to case "ref:_00D1U1174p._5004Q2msxWj:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Google basic API Application

2023-07-10 Thread Sandy Yao 
Hello everyone,

I hope this email finds you well.

I wanted to bring to your attention that I have applied for the basic 
access permission for Google Ads API several *months* ago, but I have not 
received any feedback or response yet.

Upon submitting the form, I received a success confirmation, but there was 
no indication of a case ID provided.

To ensure that nothing was overlooked, I submitted another form, but it 
appears that this has not resolved the issue.

My Google Ads Manager MCC is: 325-503-6910.

I would appreciate it if I could receive some form of feedback or, at the 
very least, obtain a case ID for tracking purposes.

Thank you for your attention to this matter.

Best regards。

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https://googleadsdeveloper.blogspot.com/
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RE: request for affiliate marketer advertiser verification process

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hello,

Thank you for reaching out to us. However, please be informed that this forum 
channel can only provide technical assistance specific to Google Ads API. For 
your inquiries regarding to Google Business and Google Advertiser account, we 
would recommend reaching out to their respective product team below.

Google Business: https://support.google.com/business/?hl=en#topic=4596754
Google Ads account: https://support.google.com/google-ads/gethelp

This message is in relation to case "ref:_00D1U1174p._5004Q2mskyY:ref"

Thanks,

Google Ads API Team

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RE: error in google ads in customers.campaignbudgets.mutate

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thanks for reaching out to Google Ads API Forum.

With regards to your concern, I can see that you are encountering the 
PERMISSION_DENIED error. Kindly note that this error indicates that the 
authenticated user doesn't have the permission to do the change. If you're 
accessing a client customer, the manager's customer id must be set in the 
login-customer-id header.

You will need to ensure that the user / email address you used to generate the 
credentials indeed has access to the account in your request. If the user / 
email address has access or is associated with the MCC / manager account, you 
will need to specify the said MCC / manager account ID as the value of the 
login-customer-id field. For common structures in calling a request in API, you 
may refer to our API Call Structure for more information.

Links included in this email:

PERMISSION_DENIED - 
https://developers.google.com/google-ads/api/reference/rpc/v14/AccountLinkErrorEnum.AccountLinkError#permission_denied
Access - 
https://support.google.com/google-ads/answer/9978556?visit_id=637628826037447236-382779227=1
Login-customer-id - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid
API Call Structure - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure

This message is in relation to case "ref:_00D1U1174p._5004Q2msxWj:ref"

Thanks,

Google Ads API Team

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RE: google ads api

2023-07-10 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for reaching out to Google Ads API Forum.

I understand that you have been uploading offline conversions using the Google 
Ads API but the number of conversions does not match in the UI/dashboard. With 
this, could you provide us with the complete request and response logs with the 
request ID and request header generated on your end for uploading offline 
conversions along with the equivalent uncropped UI screenshot where you are 
seeing the discrepancy? This is so we could further check on our end and 
provide more appropriate guidance.

You may then send the requested information privately via the Reply to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Additionally, please also note that in comparing UI and API data, make sure to 
consider the following items below:

Comparing the API and UI on the same level as much as possible
The segments and fields of the API and UI should be the same
The date range is also the same

Reference Links:

request - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
response - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
request ID - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
request header - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers

This message is in relation to case "ref:_00D1U1174p._5004Q2mshSS:ref"

Thanks,

Google Ads API Team

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Re: the user list id provided for the job is invalid

2023-07-10 Thread Andrii Veretko 
I have found this API in Documentation and I see that according doc 
*accessReason* is output only field. So I can't set it by myself via 
request.

Also want to mention that we have a lot of accounts and a lot of UserLists. 
Absolute most of them are shared and doesn't face this error. We can't 
re-create thousands of user lists for all of the accounts.

[image: 0lfQc4TKrC.png]
On Friday, July 7, 2023 at 9:42:28 PM UTC+3 Google Ads API Forum Advisor 
wrote:

> Hi Andrii, 
>
> Thank you for coming back to us and sharing additional information. I hope 
> you are doing well today.
>
> With regards to your concern, please note that you must not use the 
> “shared” one. In line with this I recommend creating a user list in the 
> account *8758447846* using the *AccessReason = OWNED*. Please see the *sample 
> curl/code* below for creating a *userlist,* for reference.
>
>
> curl -X POST 
> "https://googleads.googleapis.com/$(version)/customers/$CustomerID)/userLists:mutate"
>  \
>
> --header "Content-Type: application/json" \
>
> --header "Authorization: Bearer ${OAUTH2_ACCESS_TOKEN}" \
>
> --header "developer-token: ${DEVELOPER_TOKEN}" \
>
> --header "login-customer-id: ${LOGIN_CUSTOMER_ID}" \
>
>   --data 
> '{"operations":[{"create":{"accessReason":"OWNED","crmBasedUserList":{"uploadKeyType":"CONTACT_INFO"},"name":"Customer
>  Match list $(date)","description":"A list of customers that originated from 
> email addresses","membershipLifeSpan":30}}]}' \
>
>   --compressed
>
> You may also see the *Creating the User List* and *Userlist (REST) 
> *guidelines 
> for additional reference. Based on the above information, could you please 
> try the recommendation and let us know how it goes on your end? 
>
> *Reference links:*
>
>- *Customer Match* - 
>
> *https://developers.google.com/google-ads/api/docs/remarketing/audience-types/customer-match*
>  
>
> 
>  
>- *Creating the User List* *(Client libraries)*- 
>
> https://developers.google.com/google-ads/api/docs/remarketing/scenario/create-user-list
>  
>- *Userlist (REST) *- 
>
> https://developers.google.com/google-ads/api/rest/reference/rest/v13/customers.userLists/mutate
>  
>
>
> Your response is highly appreciated. Have a great day.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2mrveu:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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API token application not hear back

2023-07-10 Thread Sean Wong 
Hi,

MCC id is 341-238-7578, we have not hear back from your team, can you check 
what our API token application status is?

Thanks!

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