Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService
Thank you Aryeh, I will advise the team and get back to you with the results. Kate On Friday, August 6, 2021 at 2:39:17 PM UTC-4 adsapi wrote: > Hi Kate, > > I work with Peter and will assist you. My team is looking over your logs > and our backend so far haven't pinned down the issue. A suggestion would be > to try with less number of items in a request and/or decrease the number of > threads used in parallel. Please get back to us with the results. > > Regards, > > [image: Google Logo] > Aryeh Baker > Google Ads API Team > > > ref:_00D1U1174p._5004Q2JCuGq:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/0bb467f2-fbad-403c-a962-fbf25a0b9ef8n%40googlegroups.com.
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService
Peter, Some more data that may help in your investigation. The following represents the total conversion revenue we successfully sent to Google by date, the total conversion value where `INVALID_CALL` error was returned, and the total conversion value currently showing in the Google Ads UI. 8/2/2021 8/3/2021 8/4/2021 Successful revenue (no partial error) $945 $937.18 $1,400.98 Successful conversions (no partial error) 21 22 28 INVALID_CALL revenue $1,656.96 $743 $1,528.77 INVALID_CALL conversions 35 15 32 Google revenue (API) $945 $936 $1,240.19 Google conversions (API) 21 22 25 Kate On Thu, Aug 5, 2021 at 11:19 AM Kate Ammann wrote: > Peter, > > I can confirm that the call conversions receiving the > OfflineCallConversionError.INVALID_CALL are not being recorded by Google > Ads. > > Please let us know if there's any additional information we can provide to > assist in your investigation! > Kate > > On Monday, August 2, 2021 at 11:10:52 PM UTC-4 adsapi wrote: > >> Hi Kate, >> >> For the OfflineCallConversionError.INVALID_CALL, could you confirm if >> these call conversions were recorded by Google Ads? >> >> Also, I am now raising the issues to the rest of our team. You may also >> provide additional information regarding the above to help with our >> investigation. We'll then provide an update as soon as they are available. >> >> >> Best regards, >> >> [image: Google Logo] >> Peter Laurence Napa Oliquino >> Google Ads API Team >> >> >> ref:_00D1U1174p._5004Q2JCuGq:ref >> > -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog: > https://googleadsdeveloper.blogspot.com/ > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API and Google Ads API Forum" group. > To post to this group, send email to adwords-api@googlegroups.com > To unsubscribe from this group, send email to > adwords-api+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > --- > You received this message because you are subscribed to a topic in the > Google Groups "AdWords API and Google Ads API Forum" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/adwords-api/CdF-zCBBUyU/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > adwords-api+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/adwords-api/8c2a4c5a-b471-4040-bd41-7dbd8cb66361n%40googlegroups.com > <https://groups.google.com/d/msgid/adwords-api/8c2a4c5a-b471-4040-bd41-7dbd8cb66361n%40googlegroups.com?utm_medium=email_source=footer> > . > -- Kate Ammann | Director, Product Management [image: EverQuote] everquote.com/about -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/CAMUYuKbgbY3rcDFRmHVYFnyygT5MRmxffQ%3DgTMj4Md9eWw4-QQ%40mail.gmail.com.
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService
Peter, I can confirm that the call conversions receiving the OfflineCallConversionError.INVALID_CALL are not being recorded by Google Ads. Please let us know if there's any additional information we can provide to assist in your investigation! Kate On Monday, August 2, 2021 at 11:10:52 PM UTC-4 adsapi wrote: > Hi Kate, > > For the OfflineCallConversionError.INVALID_CALL, could you confirm if > these call conversions were recorded by Google Ads? > > Also, I am now raising the issues to the rest of our team. You may also > provide additional information regarding the above to help with our > investigation. We'll then provide an update as soon as they are available. > > > Best regards, > > [image: Google Logo] > Peter Laurence Napa Oliquino > Google Ads API Team > > > ref:_00D1U1174p._5004Q2JCuGq:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8c2a4c5a-b471-4040-bd41-7dbd8cb66361n%40googlegroups.com.
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService
Peter, Regarding the OfflineCallConversionError.INVALID_CALL question regarding *where *the calls were recorded, are you asking specifically about in what system we record calls? In the interim, can we please escalate the *UNEXPECTED_INTERNAL_API_ERROR *ASAP? This is a critical issue we're encountering for the first time and it's having impacts on our ability to spend against calls campaigns. Thank you, Kate Ammann On Friday, July 30, 2021 at 3:09:25 AM UTC-4 adsapi wrote: > Hi Alfred, > > Thank you for sending the logs privately. However, before raising the > UNEXPECTED_INTERNAL_API_ERROR issue to the rest of our team, could you also > provide more details on the below items as mentioned in my earlier > response, specifically to the first item : > >- OfflineCallConversionError.INVALID_CALL - This call may not have >been recognized by the system. *Could you confirm where these calls >were recorded*? >- OfflineCallConversionError.TOO_RECENT_CALL - This call may have >occurred just a few hours before the upload, so it's too recent to be >uploaded. You may try and wait for 24 hours before uploading it once more. > > For the OfflineCallConversionError.TOO_RECENT_CALL errors, since some time > has already passed, could you also try uploading only the calls that > returned this error? Let me know also if the issue persists. > > Once you provide these additional details, I can then raise all three > issues to our team. > > > Best regards, > > [image: Google Logo] > Peter Laurence Napa Oliquino > Google Ads API Team > > > ref:_00D1U1174p._5004Q2JCuGq:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8ff8036d-b9ad-4776-b684-f2f9bd11de16n%40googlegroups.com.
Offline Conversion Backfills
When I create a new conversion action and send conversions via the OfflineConversionFeedService, can I send conversions that have occurred before I created the conversion action or will this result in an CLICK_MISSING_CONVERSION_LABEL error? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/05cb6a48-15d3-4a14-a9d2-8b36f905f88fn%40googlegroups.com.
Identifying Campaigns Using Conversion Actions
What is the best way to identify campaigns that are using offline conversion actions? Is it just to pull a campaign performance report and segment by values in ExternalConversionSource where like 'upload%'? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/7985e019-4b3b-447d-866d-bcadf384b281%40googlegroups.com.
