Can access the adwords API but not the Google Ads API for the same Ad Account

2022-03-22 Thread maria.r...@funnel.io
Hi support team,

For one Ad account we can access the Adwords API but not the Google Ads 
API. We get the following error:

{'errorCode': {'authorizationError': 'ACCESS_DENIED_FOR_ACCOUNT_TYPE'}, 
'message': "*The customer (or login customer) isn't in Google Ads. It 
belongs to another ads system*."}

Why does this happen? The owner of the Ad account can see data for the 
account in the Google Ads UI when logged in.

Kind regards,
Maria Ravander
Developer @ Funnel

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Reporting for Smart and Local campaigns after the upgrade to Performance Max campaigns

2022-03-01 Thread maria.r...@funnel.io
Hi support team,

We are wondering how the reporting for Smart and Local campaigns will be 
affected by the automatic upgrade to Performance Max campaigns. Your blog 
post 

 
about the upgrade. 

As of now (according to this private support thread 
) 
Performance Max campaigns can only be fetched through the "campaign" 
resource and not through the "ad_group" or "ad_group_ad" resources while 
Smart and Local campaigns can be fetched by all these resources. Will this 
behaviour continue after the upgrade?

Kind regards,
Maria Ravander
Developer @ Funnel

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Very large conversion value

2022-02-08 Thread maria.r...@funnel.io
Hi support team,

We have an issue with very large all conversions values 
(metrics.all_conversions_value) when downloading from the campaign 
resource. We have seen values from 10^50 to 10^122 for a single conversion 
action for a single day, how does this happen? This only happen for certain 
dates and the conversion action is "Google Shopping App Add To Cart".

Kind regards,
Maria Ravander
Developer @ Funnel

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Missing local campaigns when querying the ad_group_ad resource

2022-02-01 Thread maria.r...@funnel.io
 

Hi support team,

We have noticed that when we querying the *ad_group_ad* resource, *Local 
Campaigns are missing*. This also happens when we use the ad_group resource 
but when using the campaign resource the campaigns are included in the 
response?

Here is an example query that uses the *ad_group_ad* resource which *excluded 
Local Campaigns* in the response:

*"SELECT customer.descriptive_name, campaign.advertising_channel_type, 
campaign.advertising_channel_sub_type, campaign.id, campaign.name, 
ad_group_ad.ad.id, ad_group_ad.ad.local_ad.headlines, 
ad_group_ad.ad.local_ad.descriptions, 
ad_group_ad.ad.local_ad.call_to_actions, segments.date, metrics.clicks, 
metrics.cost_micros, metrics.impressions, customer.currency_code FROM 
ad_group_ad WHERE segments.date BETWEEN '2021-12-01' AND '2022-01-27'"*

Here is an example query that uses the *campaign* resource which *include 
Local Campaigns* in the response:

*"SELECT customer.descriptive_name, campaign.advertising_channel_type, 
campaign.advertising_channel_sub_type, campaign.id, campaign.name, 
segments.date, metrics.clicks, metrics.cost_micros, metrics.impressions, 
customer.currency_code FROM campaign WHERE segments.date BETWEEN 
'2021-12-01' AND '2022-01-27'"* 

In your documentation 

 
regarding Local Campaigns and reporting you have an example query which 
uses the ad_group_ad resources to query local campaigns. 

Is it a bug on your end that is causing us to miss out of Local Campaigns 
or are we doing something wrong in the GAQL ?

Kind regards,

Maria Ravander,

Developer @ Funnel

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Re: Error while trying to query asset_group_product_group_view

2022-01-28 Thread maria.r...@funnel.io
Hello,
Maria here, I work together with Johan. 

We want to get the asset_group.name in the same report as some common 
metrics. Here is an example query we are trying to use:
*SELECT campaign.name, campaign.id, asset_group.name, metrics.impressions, 
metrics.clicks, metrics.cost_micros, segments.date FROM 
asset_group_product_group_view WHERE segments.date BETWEEN '2021-01-01' AND 
'2022-01-01'*

It's valid, we tried it in your Query Validator. The problem is that we 
don't get any data back at all even though we get data when just querying 
the asset_group resource like this: 
*SELECT asset_group.name FROM asset_group*
>From this query we get some Asset group names.

Are there any sort of filtering in the background when requesting the 
asset_group_product_group_view resource? We have tried several older date 
spans in the first query but we never get any data. Are we doing something 
wrong in the first query or do you have any other suggestion for *how to 
get the asset_group.name in the same report as campaign fields and some 
common metrics*?

Kind regards,
Maria Ravander
Developer @ Funnel


On Thursday, January 27, 2022 at 5:24:11 PM UTC+1 adsapi wrote:

> Hi Johan,
>
> Is the issue that you do not receive the "asset_group.name" field value 
> when querying it via the "asset_group_product_group_view"? I'm unsure what 
> you mean about retrieving metrics, because the "asset_group" resource does 
> not have metrics in it.
>
> So my question is - are you unable to retrieve non-metric fields for 
> "assset_group" from "asset_group_product_group_view" or are you trying to 
> use the latter to build a report that associated metrics with asset groups?
>
>
> Thanks,
> Ben, Google Ads API Team
>
> ref:_00D1U1174p._5004Q2RwoNZ:ref
>

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Re: Error while trying to query asset_group_product_group_view

2022-01-10 Thread maria.r...@funnel.io

Hi there,
Any updates on this? We would also like to use this report.

Kind regards,
Maria Ravander,
Developer @ Funnel 
On Friday, December 10, 2021 at 5:55:58 PM UTC+1 adsapi wrote:

> Hi Marc,
>
> After some investigating I determined that this endpoint is currently 
> working as intended. The team is still finalizing the implementation, but 
> exposed the endpoint ahead of time due to the limitations of our release 
> process. I anticipate that the resource will start functioning very soon. 
> I'm trying to determine whether we have any comms planned so that you can 
> easily know when it's working, but in the meantime if you want to test the 
> endpoint every few days it should start working at some point.
>
> Thanks,
> Ben, Google Ads API Team
>
> ref:_00D1U1174p._5004Q2RwoNZ:ref
>

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Performance Max campaigns missing

2021-12-03 Thread maria.r...@funnel.io
Hi support team,

We are trying to get the Performance Max campaigns through the ad_group 
resource. When using the ad_group resource just by itself it seems to 
filter out these campaigns while when using the resource via the click_view 
resource we can retrieve the campaigns. 

Could you explain why we can see these campaigns via click_view but not 
through ad_group by itself?

(We can also get the campaigns through the campaign resource without any 
problems.)

Here are two example GAQLs: 
First one from the *click_view* resource *where we can see the Performance 
Max* campaigns:
1. *SELECT customer.descriptive_name, campaign.advertising_channel_type, 
campaign.advertising_channel_sub_type, campaign.id, campaign.name, 
campaign.tracking_url_template, campaign.url_custom_parameters, 
campaign.final_url_suffix, ad_group.name, ad_group.id, ad_group.type, 
ad_group.tracking_url_template, ad_group.final_url_suffix, segments.date, 
metrics.clicks, customer.currency_code FROM click_view WHERE segments.date 
BETWEEN '2021-12-01' AND '2021-12-01'*

Second one from the *ad_group* resource *where we can not see the 
Performance Max* campaigns:
2. *SELECT customer.descriptive_name, campaign.advertising_channel_type, 
campaign.advertising_channel_sub_type, campaign.id, campaign.name, 
campaign.tracking_url_template, campaign.url_custom_parameters, 
campaign.final_url_suffix, ad_group.name, ad_group.id, ad_group.type, 
ad_group.tracking_url_template, ad_group.final_url_suffix, segments.date, 
metrics.clicks, customer.currency_code FROM ad_group WHERE segments.date 
BETWEEN '2021-12-01' AND '2021-12-01'*

Kind regards,
Maria Ravander
Developer @ Funnel

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Get offline conversions in reports

2021-10-26 Thread maria.r...@funnel.io
Hi support team,

Is there any way to get offline conversions, particularly Store Sales 
, 
though 
the Google Ads API or the REST Interface? I can see documentation for 
uploading 

 
them but nothing for how to download them in a report.

Kind regards,
Maria Ravander
Developer @ Funnel

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Relation between video_views and video_quartile_p25_rate

2021-10-07 Thread maria.r...@funnel.io
Hi support team!

We would like to better understand the relationship between the metrics 
*video_views* and *video_quartile25p_rate*. 

This is how 'video_views 
'
 
is described in the API docs:* "The number of times your video ads were 
viewed."*

This is how 'metrics.video_quartile_p25_rate 
'
 
is described in the API docs: *Percentage of impressions where the viewer 
watched 25% of your video.*

*We want to see the number of times our video was watched to at least 25% 
of it's full length.* To achieve this we thought that we could just 
*multiply* *metrics.video_quartile_p25_rate* with *metrics.impressions*. But 
we very often then see a number greater than the metrics.video_views? This 
makes no sense, it can't be more views that watched the video to at least 
25% of it's length than total views of the video? 

Could you please explain how these metrics relate to each-other and what we 
should do to get the information we want?

Kind regards,
Maria Ravander
Developer @ Funnel

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Re: Cost and conversion missmatch when Click Type is selected

2021-09-15 Thread maria.r...@funnel.io

Hi Aryeh,

We can see that metrics.clicks are matching between the APIs, we have seen 
that metrics.conversions and metrics.cost_micros are not alined between the 
APIs. Could you please take another look?

Kind regards,
Maria Ravander
Developer @ Funnel
On Tuesday, September 14, 2021 at 6:30:49 PM UTC+2 adsapi wrote:

> Hi Johan,
>
> Please forgive me for misunderstanding. I tried the query 
> with segments.click_type, just taking out segments.date and ordering by 
> metrics.clicks desc and the report matched up with a campaign report from 
> "reports" in the UI where you add the "click type" and set the report to 
> 1/1/21 to 4/30/21. Otherwise, every day will be counted separately. The top 
> few rows were the equivalent. If you still find a discrepancy, could you 
> narrow down the query so we can take a look?
>
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
> 
>
> ref:_00D1U1174p._5004Q2NRolE:ref
>

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How far back can we download historic data in the Google Ads API?

2021-09-14 Thread maria.r...@funnel.io
Hi Google Ads support team,

Are there any limits on how old the data can be that you request from 
reports in the Google Ads API? Can you request data all the way back from 
when the account was created?

Kind regards,
Maria Ravander
Developer @ Funnel

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Re: Click type removed cost in ad_group_ad

2021-07-09 Thread maria.r...@funnel.io
Hi Peter,

We have responded to googleadsapi-supp...@google.com over a week ago but we 
never get any reply back? 
This is now happening for another account as well. Any updates on this?

Kind regards,
Maria
On Thursday, July 1, 2021 at 7:59:10 AM UTC+2 adsapi wrote:

> Hi Maria,
>
> Thank you for reaching out.
>
> So that our team may take a closer look at the reporting issue, could you 
> provide the below details as well : 
>
>- your customer ID 
>- the complete request 
>
> 
> and response 
>
> 
>  logs, 
>with the request-id 
>
> ,
>  
>generated when the segments.click_type was included in the query 
>- same as the above logs and id, generated when the 
>segments.click_type was excluded from the query 
>
> If you haven't yet, logging can be enabled by navigating to the *Client 
> libraries > Your client library (ex. Java) > Logging* documentation, 
> which you can access from this link 
> .
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2JXBJV:ref
>

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Click type removed cost in ad_group_ad

2021-06-29 Thread maria.r...@funnel.io
Hi Google Ads API support,

We have noticed that for one account when we include "segments.click_type" 
in the ad_group_ad report we loose the cost for certain campaigns, in this 
case video campaigns. Even though there is a cost in the campaign overview 
in Google Ads UI for these campaigns. Why is that? We know that impressions 
can get inflated but we have never seen any mismatch with the cost before.

Best regards,
Maria Ravander
Developer @ Funnel 

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metrics.all_conversions_from_store_visit in campaign report

2021-05-21 Thread maria.r...@funnel.io
Hello support team,

We can see the metric "all_conversions_from_store_visit" in the "campaign" 
report in the Google Ads API but we can't fetch it since it's not allowed 
when "campaign" is specified in the FROM clause. Your documentation 

.

How should we then get "all_conversions_from_store_visit"? We have figured 
out that we can get it from the "extension_feed_item" report but we want it 
with "campaign" instead. 

Kind Regards,
Maria Ravander
Developer @ Funnel

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Campaign, ad Group.. types in the Adwords API vs The Google Ads API

2021-03-09 Thread maria.r...@funnel.io
Hi Google Ads API support,

Is there any documentation that specifies what "Advertising Channel Types", 
"Advertising Channel Subtypes" and "Ad Group Types" that can be fetched for 
the Adwords API and for the Google Ads API? Something like this 
 for Ad 
types.

Kind Regards,
Maria Ravander
Developer @ Funnel

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Get call_view for specific date interval

2021-02-19 Thread maria.r...@funnel.io
Hi the Google ads API support,

We are trying to query the call_view report with specific date intervals 
but since we can't use the segments.date field we are instead trying to use 
the call_view.start_call_date_time to filter the query. But when trying to 
use the 'LIKE' or 'REGEXP_MATCH' we get a 500 server error response. 

We have generated the queries using your Interactive Google Ads Query 
Builder so the queries should be valid.

Ex. 
SELECT call_view.start_call_date_time, call_view.type, 
call_view.call_status, call_view.end_call_date_time, 
call_view.call_tracking_display_location FROM call_view WHERE 
call_view.start_call_date_time REGEXP_MATCH '2020-12-10.*'

Could you please help us?

Best regards,
Maria Ravander
Developer @ Funnel

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Conversions for gclid

2021-01-21 Thread maria.r...@funnel.io
Hi the Google Ads API team,

Is it possible to get conversions together with click id?

Thanks,
Maria
Developer @ Funnel

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Re: Smart Campaigns from the ad group ad report

2020-09-29 Thread maria.r...@funnel.io
Hi Nirmitabahen,

It seems that your example query was left out in your reply unfortunately. 

However these are the queries we use:
*SELECT campaign.name, campaign.advertising_channel_type, 
campaign.advertising_channel_sub_type, metrics.impressions, segments.date 
FROM campaign WHERE segments.date BETWEEN '2020-09-15' AND '2020-09-20'*
In the response Smart Campaigns are included.

But when we use this query:
*SELECT campaign.name, campaign.advertising_channel_type, 
campaign.advertising_channel_sub_type, metrics.impressions, segments.date 
FROM ad_group_ad WHERE segments.date BETWEEN '2020-09-15' AND '2020-09-20'*
all the Smart Campaigns are missing in the response?

Is this a bug?

Thanks,
Maria @ Funnel

On Monday, September 28, 2020 at 9:04:15 PM UTC+2 adsapiforumadvisor wrote:

>  Hi Marie,
>
> Thanks for reaching out. With regards to your concern,  you can query all 
> of that info from the  ad group ad report and you can pull fields from the 
> campaign reports in the "attributed resources”, Please see the below query 
> to get the data  what you are looking for.
>
> Thanks,
> [image: Google Logo] 
> Nirmitabahen Gaurav Patel 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q25XNQV:ref
>

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Re: Migrating to Google Ads missing report types

2020-09-29 Thread maria.r...@funnel.io
Hi the Google Ads API Team,

Any updates in regards of the "Call Metrics Call Details" Report that's 
available in the Adwords API, will this report be added to the Google Ads 
API anytime soon?

Best Regards,
Maria,
Developer @ Funnel

On Thursday, April 9, 2020 at 8:00:30 PM UTC+2 adsapiforumadvisor wrote:

> Hi David,
>
> Thank you for the information. Unfortunately it looks like Call Metrics 
> Call Details Report is not currently available in Google Ads API Beta. For 
> Criteria Performance Report, while there does not look like there is a 
> report for this in Google Ads API, you can use the AdGroupCriterionService 
> 
>  
> to get a list of criteria 
>  on 
> the Adgroup level. For these fields, I have made a request for these 
> features to be added.  Please follow our blog 
>  for 
> updates on if and when this report will be available in Google Ads API. Let 
> me know if you have further questions.
>
>
> Thank you,
> Bryan, Google Ads API Team
>
> ref:_00D1U1174p._5001UZWpkL:ref
>

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Smart Campaigns from the ad group ad report

2020-09-28 Thread maria.r...@funnel.io
Hi the Google Ads API team,

When we download the ad group ad report, Smart campaigns are left out, is 
this an expected behaviour?

Best Regards,
Maria,
Developer @ Funnel

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Labels on Ad level in the Google Ads API vs Adwords

2020-09-02 Thread maria.r...@funnel.io
Hi the Google Ads API team! 

We are trying to request labels from the Google Ads API on an Ad level and 
want to match the request to give the same result as in the Adwords API.

In the Adwords API we use the request:
*SELECT Id, Labels, Clicks,** Impressions,** Cost, Date FROM 
AD_PERFORMANCE_REPORT DURING 20200701,20200702 *

But since there are no "labels" resource field in the ad_group_ad report we 
are trying to use the ad_group_ad_label report to get the labels names and 
map them to the corresponding ad ids in the response from the Google Ads 
API request. Mostly it works fine when we compare the labels in the 
responses, but in some cases we get more labels on an ad from the Google 
Ads API than from Adwords. Do you know what causes this discrepancy between 
the APIs?

Requests to the Google Ads API:
*SELECT ad_group_ad.ad.id, metrics.clicks, metrics.impressions, 
metrics.cost_micros, segments.date FROM ad_group_ad WHERE segments.date 
BETWEEN '2020-07-01' AND '2020-07-02'*
and 
*SELECT ad_group_ad.ad.id, label.name FROM ad_group_ad_label *

Best regards,
Maria Ravander,
Developer @ Funnel 


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Re: Different result from adwords api and google ads api for geo performance

2020-08-25 Thread maria.r...@funnel.io
Hi Xiaoming and the Google Ads API Team,

This still seems to be an issue, we have the same problem. Any updates on 
when this bug will be fixed?

Thanks,
Maria Ravander

On Wednesday, January 22, 2020 at 5:28:32 PM UTC+1 adsapiforumadvisor wrote:

> Hi Rosdyana,
>
> Thank you for reaching out. I’m a colleague of Sai Teja. Right now we 
> don’t have any update on this bug. I will keep you updated. In the 
> meantime, please keep an eye on our blog 
> and 
> release 
> notes  
> to monitor the announcements and updates on new releases.
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>
>
>  
>
> ref:_00D1U1174p._5001UHGGZ5:ref
>

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