Re: API requests timing out

[serghei....@gmail.com]

Looks like the main issue is that the stream will not get closed after 
fetching all the rows, and this happens mainly on bigger reports. The full 
result is actually arriving fine, but after the last received row, the loop 
will just hang.
We've tried to split the requested 3 months period for the report in 
smaller chunks of 7 days each, and no hanging happened. Hopefully this 
"ugly workaround" will help someone in the mean time
On Wednesday, September 28, 2022 at 9:01:52 PM UTC+3 adsapi wrote:

> Greetings,
>
> The dashboard has been updated with the API issue: 
> https://ads.google.com/status/publisher/incidents/TzP81sKq9EBjuSGURXSq 
> Thanks again for providing that feedback.
>
>
> Regards,
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ehPN3:ref
>

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Re: API requests timing out

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello All,

Thanks for the feedback on this. I don't currently have an ETA on it, but it's 
our top priority right now with our top people working on the issue.

Regards,

Nadine Wang
Google Ads API Team
ref:_00D1U1174p._5004Q2ehPN3:ref

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Re: API requests timing out

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi All,

Thank you for the reply.

Allow me to raise this issue to my team for further checking. Rest assured that 
we will provide updates when become available.

Best regards,

Heidi
Google Ads API Team
ref:_00D1U1174p._5004Q2ehPN3:ref

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Re: API requests timing out

[Tanishq Hooda]

Hi,

Even we are facing the same issue. I have shared the error log using reply 
to the author on this thread. It will be helpful if we get some update on 
this and ETA for resolution.

Thanks & Regards,
Tanishq

On Wednesday, 28 September 2022 at 12:48:12 UTC+5:30 Robert Heise wrote:

> Hi Sherwin,
>
> I think there are enough posts from various developers in multiple threads 
> which are pointing to the same problem: search_stream in Google Ads API not 
> ending the stream properly, leaving the stream open and being killed at 
> some point by some timeout. Please check 
> https://groups.google.com/g/adwords-api/c/Uwqy0BlkNDA and 
> https://groups.google.com/g/adwords-api/c/Gx4QN7ER33s threads as well, 
> they describe the same issue in the Google Ads API and have I think 
> sufficient information to further check the issue on Google side.
>
> As mentioned in other threads linked, it would be great to have an ETA and 
> a status page where this issue can be tracked in a clear way instead of 
> various threads in this forum.
>
> Thanks,
>
> Robert
>
> On Wednesday, 28 September 2022 at 09:06:44 UTC+2 adsapi wrote:
>
>> Hi all,
>>
>> Thank you for reaching us out. I am Sherwin from Google Ads API support 
>> team. I hope that you are doing well today.
>>
>> Moving forward to your concern. Could you please tell us if you still 
>> encounter the same issue? If yes, could you please provide us the complete 
>> request 
>> 
>>  and response 
>> 
>>  logs 
>> with request ID 
>> 
>>  and request header 
>> 
>>  generated 
>> on your end? You can provide it via Reply privately to author option. If 
>> this option is not available, then send it instead on this email address 
>> *googleadsa...@google.com*. If you haven't enabled the logging yet, 
>> logging can be enabled by navigating to the Client libraries > Your client 
>> library (ex. Java) > Logging documentation, which you can access from this
>>  link 
>> .
>>
>> Kind regards, 
>> [image: Google Logo] 
>> Sherwin Vincent 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2ehPN3:ref
>>
>

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Re: API requests timing out

[Robert Heise]

Hi Sherwin,

I think there are enough posts from various developers in multiple threads 
which are pointing to the same problem: search_stream in Google Ads API not 
ending the stream properly, leaving the stream open and being killed at 
some point by some timeout. Please check 
https://groups.google.com/g/adwords-api/c/Uwqy0BlkNDA and 
https://groups.google.com/g/adwords-api/c/Gx4QN7ER33s threads as well, they 
describe the same issue in the Google Ads API and have I think sufficient 
information to further check the issue on Google side.

As mentioned in other threads linked, it would be great to have an ETA and 
a status page where this issue can be tracked in a clear way instead of 
various threads in this forum.

Thanks,

Robert

On Wednesday, 28 September 2022 at 09:06:44 UTC+2 adsapi wrote:

> Hi all,
>
> Thank you for reaching us out. I am Sherwin from Google Ads API support 
> team. I hope that you are doing well today.
>
> Moving forward to your concern. Could you please tell us if you still 
> encounter the same issue? If yes, could you please provide us the complete 
> request 
> 
>  and response 
> 
>  logs 
> with request ID 
> 
>  and request header 
> 
>  generated 
> on your end? You can provide it via Reply privately to author option. If 
> this option is not available, then send it instead on this email address 
> *googleadsa...@google.com*. If you haven't enabled the logging yet, 
> logging can be enabled by navigating to the Client libraries > Your client 
> library (ex. Java) > Logging documentation, which you can access from this
>  link 
> .
>
> Kind regards, 
> [image: Google Logo] 
> Sherwin Vincent 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ehPN3:ref
>

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Re: API requests timing out

[Robert Heise]

Hi,

having the same issue. Google Ads API seems to have a severe issue for the 
search_stream functionality, the fetches not finishing, getting stuck. This 
blocks report fetches from the Google Ads API to a large extent.

See also thread https://groups.google.com/g/adwords-api/c/Gx4QN7ER33s

Please provide an ETA when the issue will be fixed on Google side.

Thanks,

Robert

On Wednesday, 28 September 2022 at 05:36:45 UTC+2 gta...@gmail.com wrote:

> Hello,
>
> This morning, we are experiencing critical delays with Google Ads API 
> calls, they are either timing out (the API calls usually take less than 1 
> minute, but the requests are taking a ver long time to come through or is 
> just stuck) or we get the following error:
>
> Response --- Headers: { "content-disposition": "attachment" } Fault: { 
> "created": "@1664320278.854842694", "description": "Error received from 
> peer ipv4:172.217.167.74:443", "file": "src/core/lib/surface/call.cc", 
> "file_line": 966, "grpc_message": "The service is currently unavailable.", 
> "grpc_status": 14 } 09-27 23:11 google.ads.googleads.client WARNING Request 
> made: ClientCustomerId: 4488830665 <(448)%20883-0665>, Host: 
> googleads.googleapis.com, Method: 
> /google.ads.googleads.v10.services.GoogleAdsService/SearchStream, 
> RequestId: None, IsFault: True, FaultMessage: The service is currently 
> unavailable.
>
>  Can you confirm everything is okay on your side ?
>
>
>
> Thanks in advance for your attention,
>
> Grace 
>

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API requests timing out

[Grace Angel]

Hello,

This morning, we are experiencing critical delays with Google Ads API 
calls, they are either timing out (the API calls usually take less than 1 
minute, but the requests are taking a ver long time to come through or is 
just stuck) or we get the following error:

Response --- Headers: { "content-disposition": "attachment" } Fault: { 
"created": "@1664320278.854842694", "description": "Error received from 
peer ipv4:172.217.167.74:443", "file": "src/core/lib/surface/call.cc", 
"file_line": 966, "grpc_message": "The service is currently unavailable.", 
"grpc_status": 14 } 09-27 23:11 google.ads.googleads.client WARNING Request 
made: ClientCustomerId: 4488830665, Host: googleads.googleapis.com, Method: 
/google.ads.googleads.v10.services.GoogleAdsService/SearchStream, 
RequestId: None, IsFault: True, FaultMessage: The service is currently 
unavailable.

 Can you confirm everything is okay on your side ?



Thanks in advance for your attention,

Grace 

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API requests timing out

['Yann KERVELLA' via Google Ads API and AdWords API Forum]

Hello,

I'm reaching out to you after discussing with the google ads support, we 
have encountered this morning an unexpected issue on our acquisition 
pipeline for our google ads campaign.
The pipeline has been running smoothly for the past 6 months without any 
issues.

We investigated the issue further and its seems the requests are taking a 
very important amount of time to pull through or are just stuck waiting for 
the data. Can you confirm everything is okay on your side ?

We haven't changed anything for the past 3 months on that pipeline. 

Thanks in advance for your attention,

Yann 

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