Re: Determine Account-Id for Offline Conversion Upload?

['Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum]

Hi everyone,

@Martin, glad to hear that you were able to resolve the concern by implementing 
cross account conversion tracking. Should you have questions on the behaviors 
of this feature, you may reach out separately to the Google Ads Product Support 
team via this link.

@Christopher, also happy to hear that you were able to identify the accounts on 
your end. If you have additional API implementation concerns, you may write 
back to us via this thread, or send the details to our 
googleadsapi-supp...@google.com alias.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q27szNj:ref

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Re: Determine Account-Id for Offline Conversion Upload?

[Martin Levi]

Hi Christopher,

Thanks for your reply.  I think there is a way of determining the account 
Id of each click using the Click View query, as I replied to Ernie's 
message, but it looks to be very clumsy and awkward.

I have decided to implement cross-account conversion tracking, which will 
solve the issue and allow me to upload clicks against the manager account 
Id.  For me it has the added benefit that ad accounts can share conversion 
events, so that if a new account begins to run a campaign optimized on a 
conversion action that is already used by an existing ad account then the 
new account will benefit from the accumulated conversion history of the 
existing one.  This may not be relevant in your use case.

All the best,
Martin

On Monday, October 25, 2021 at 10:34:43 AM UTC+3 Christopher Parotat wrote:

> Hi Martin,
>
> We are still guessing the conversion's account id based on some meta-data 
> related to the conversion. We were able to tweak the algorithm and now 
> almost all of our conversions are correctly guessed.
> Only occasionally when we change our ad setup or add new accounts we have 
> a short period where the system has to retry uploads to multiple accounts 
> to learn the new setup.
> But we are also still planning to switch to using the Click Performance 
> Report/click_view eventually, but we were not able to evaluate if it would 
> really work for our use case yet.
>
> Best,
> Christopher
>
> adsapi schrieb am Montag, 25. Oktober 2021 um 03:33:22 UTC+2:
>
>> Hi Martin,
>>
>> Thank you for commenting on this forum post. Allow me to provide support 
>> here.
>>
>> You may try to set up the cross-account conversion tracking 
>>  for your use case 
>> and upload conversions moving forward using API by following the specific 
>> guides below:
>>
>> https://developers.google.com/google-ads/api/docs/conversions/upload-clicks
>> https://developers.google.com/google-ads/api/docs/conversions/upload-calls
>>
>> If you have further questions on how the *cross-account conversion 
>> tracking* works, then I would suggest to reach out to the product team 
>> via this link .
>>
>> As for the part of the email below, please note that the *click_view* will 
>> get the clicks of the account ID you've specified in your API request.
>>
>> *It seems to me that I can use the Google Ads API Click View query to 
>> retrieve the account id of the click - did you try this?*
>>
>> Let me know if you have further questions.
>>
>>
>> Regards,
>> [image: Google Logo] 
>> Ernie John Blanca Tacata 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q27szNj:ref
>>
>

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Re: Determine Account-Id for Offline Conversion Upload?

[Martin Levi]

Hi Ernie,

Thanks for your response.  So there is a way to retrieve the account Id for 
a click, but if I understand correctly I would have to query all ad 
accounts attached to my manager account, and then call the Click View query 
for each one to determine which clicks were relevant for each account.

This seems very cumbersome to me.  I have decided to set up cross-account 
conversion tracking which will enable me to upload all clicks against the 
manager account Id.

Regards,
Martin
On Monday, October 25, 2021 at 4:33:22 AM UTC+3 adsapi wrote:

> Hi Martin,
>
> Thank you for commenting on this forum post. Allow me to provide support 
> here.
>
> You may try to set up the cross-account conversion tracking 
>  for your use case 
> and upload conversions moving forward using API by following the specific 
> guides below:
> https://developers.google.com/google-ads/api/docs/conversions/upload-clicks
> https://developers.google.com/google-ads/api/docs/conversions/upload-calls
>
> If you have further questions on how the *cross-account conversion 
> tracking* works, then I would suggest to reach out to the product team 
> via this link .
>
> As for the part of the email below, please note that the *click_view* will 
> get the clicks of the account ID you've specified in your API request.
>
> *It seems to me that I can use the Google Ads API Click View query to 
> retrieve the account id of the click - did you try this?*
>
> Let me know if you have further questions.
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q27szNj:ref
>

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Re: Determine Account-Id for Offline Conversion Upload?

[Christopher Parotat]

Hi Martin,

We are still guessing the conversion's account id based on some meta-data 
related to the conversion. We were able to tweak the algorithm and now 
almost all of our conversions are correctly guessed.
Only occasionally when we change our ad setup or add new accounts we have a 
short period where the system has to retry uploads to multiple accounts to 
learn the new setup.
But we are also still planning to switch to using the Click Performance 
Report/click_view eventually, but we were not able to evaluate if it would 
really work for our use case yet.

Best,
Christopher

adsapi schrieb am Montag, 25. Oktober 2021 um 03:33:22 UTC+2:

> Hi Martin,
>
> Thank you for commenting on this forum post. Allow me to provide support 
> here.
>
> You may try to set up the cross-account conversion tracking 
>  for your use case 
> and upload conversions moving forward using API by following the specific 
> guides below:
> https://developers.google.com/google-ads/api/docs/conversions/upload-clicks
> https://developers.google.com/google-ads/api/docs/conversions/upload-calls
>
> If you have further questions on how the *cross-account conversion 
> tracking* works, then I would suggest to reach out to the product team 
> via this link .
>
> As for the part of the email below, please note that the *click_view* will 
> get the clicks of the account ID you've specified in your API request.
>
> *It seems to me that I can use the Google Ads API Click View query to 
> retrieve the account id of the click - did you try this?*
>
> Let me know if you have further questions.
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q27szNj:ref
>

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Re: Determine Account-Id for Offline Conversion Upload?

['Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum]

Hi Martin,

Thank you for commenting on this forum post. Allow me to provide support here.

You may try to set up the cross-account conversion tracking for your use case 
and upload conversions moving forward using API by following the specific 
guides below:
https://developers.google.com/google-ads/api/docs/conversions/upload-clicks
https://developers.google.com/google-ads/api/docs/conversions/upload-calls

If you have further questions on how the cross-account conversion tracking 
works, then I would suggest to reach out to the product team via this link.

As for the part of the email below, please note that the click_view will get 
the clicks of the account ID you've specified in your API request.
It seems to me that I can use the Google Ads API Click View query to retrieve 
the account id of the click - did you try this?

Let me know if you have further questions.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q27szNj:ref

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Re: Determine Account-Id for Offline Conversion Upload?

[Martin Levi]

Hi Christopher,

I'm interested to know how you resolved this issue since I am considering 
adding more ad accounts to my master account and using the same conversion 
action across multiple accounts.

Like you I don't want to try to upload the click for each ad account that 
shares the same conversion action, and I also don't want to pass the 
account id out in my tracking template.

It seems to me that I can use the *Google Ads API Click View* query 

 to 
retrieve the account id of the click - did you try this?  I'm also 
wondering how the move from ad account level conversion actions to using a 
shared master account conversion action impacted campaigns in the ad 
account, since there would be no history of conversions for the new shared 
conversion action.

Best regards,
Martin

On Tuesday, November 17, 2020 at 12:00:02 PM UTC+2 Google Ads API Forum 
Advisor Prod wrote:

> Hi Christopher,
>
> I am a colleague of Peter and let me provide support to your concern.
>
> With regard to the INVALID_CONVERSION_TYPE 
> 
>  error 
> that you encountered, if you haven't enable cross-account conversion 
> tracking then uploading your conversions (that belong to the client 
> account) into the master (MCC/manager) account would result in an error 
> since technically the conversions still belong to the client account and 
> also the master account is not yet authorized to manage the client 
> account's conversions.
>
> Since your succeeding questions about inheriting conversion settings is 
> already more of a product related concern, I have added the Google Ads 
> Product Support team (ads-s...@google.com) in our thread as they should 
> be the more appropriate team to provide guidance regarding the full scope 
> of cross-account conversion tracking.
>
> Should the issue or concern revert back to the AdWords API or Google Ads 
> API, please let us know and we'll be happy to assist you. 
>
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q27szNj:ref
>

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Re: Determine Account-Id for Offline Conversion Upload?

[Google Ads API Forum Advisor Prod]

Hi Christopher,

I am a colleague of Peter and let me provide support to your concern.

With regard to the INVALID_CONVERSION_TYPE error that you encountered, if you 
haven't enable cross-account conversion tracking then uploading your 
conversions (that belong to the client account) into the master (MCC/manager) 
account would result in an error since technically the conversions still belong 
to the client account and also the master account is not yet authorized to 
manage the client account's conversions.

Since your succeeding questions about inheriting conversion settings is already 
more of a product related concern, I have added the Google Ads Product Support 
team (ads-supp...@google.com) in our thread as they should be the more 
appropriate team to provide guidance regarding the full scope of cross-account 
conversion tracking.

Should the issue or concern revert back to the AdWords API or Google Ads API, 
please let us know and we'll be happy to assist you.


Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q27szNj:ref

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Re: Determine Account-Id for Offline Conversion Upload?

[Christopher Parotat]

Hi Peter,

Thanks for the reply. I studied the conversion-tracking tips 

 
and noticed that it is already possible to send the master-account without 
having to use cross-account conversion tracking.
I have tried uploading conversions to the master account but got an 
"INVALID_CONVERSION_TYPE" error in both cases. According to the 
validation-rules 

 
section you have linked that is expected as we do not have 
Conversion-Trackers configured in the master-account.

Quote:
> The UploadConversion existed in the effective conversion account of the 
click's Google Ads account *at the time of the click*. If the account was 
not using cross-account conversion tracking 
 at the time of the 
click, Google Ads will look for the UploadConversion in the account used to 
upload conversions

But before we start moving all Conversion-Trackers to the master-account i 
have one critical question:
Does that mean, that all uploaded conversions using the master account will 
share the settings from the master account instead of using the 
conversion-settings from the origin-account?

For example: we have a conversion named "Signup" that is configured with 
different values and "ExcludeFromBidding" settings in the different 
accounts.
If we would create that same conversion also in the master account to be 
able to upload the conversion and then upload conversions from the 
sub-accounts using the master-account, would those conversions still use 
the settings from the origin account or the settings from the master 
account?

Regards, Christopher

adsapiforumadvisor schrieb am Donnerstag, 12. November 2020 um 07:08:04 
UTC+1:

> Hi Christopher,
>
> Thank you for reaching out.
>
> When getting the OfflineConversionError.UNAUTHORIZED_USER 
> ,
>  
> it is recommend to generate the Click Performance Report 
> 
>  
> in order to very that the GCLID you are uploading indeed belongs to the 
> customer ID that you will specify in your request header.
>
> In addition, you may also refer to our validation rules 
> 
>  
> guide in order to ensure successful conversion uploads. I hope this helps.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q27szNj:ref
>

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RE: Determine Account-Id for Offline Conversion Upload?

[Google Ads API Forum Advisor Prod]

Hi Christopher,

Thank you for reaching out.

When getting the OfflineConversionError.UNAUTHORIZED_USER, it is recommend to 
generate the Click Performance Report in order to very that the GCLID you are 
uploading indeed belongs to the customer ID that you will specify in your 
request header.

In addition, you may also refer to our validation rules guide in order to 
ensure successful conversion uploads. I hope this helps.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q27szNj:ref

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Determine Account-Id for Offline Conversion Upload?

[Christopher Parotat]

Hi,

We are collection conversions for users from multiple Adwords accounts in 
our database and use heuristics (like the user's language) to determine the 
account-id to upload the conversions to.
But the guessed account-id is often incorrect and we get a 
"OfflineConversionError.UNAUTHORIZED_USER" error.
Is there a way to get the account-id from the Gclid alone or maybe change 
the auto-tagging settings to include the account-id?
We do not want to setup and use cross-account conversion tracking.
Or can we just send the conversion to all of the accounts simultaneously 
and ignore all the errors? But that feels quite wrong.

Regards,
Christopher

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