Re: HTML5 upload ad meda bundle no longer returned

[Tiana S.]

For anyone stumbling upon this ticket and wondering what happened:

The reason the media bundle is not being returned is because the ads in 
question are old template ads which do not have display info. New HTML5 
upload ads will have a media bundle available.

On Tuesday, 19 July 2022 at 10:24:44 UTC+2 Tiana S. wrote:

> Hi Carmela,
>
> Thanks for your response! 
> The issue is that the field is not being returned through the API, so I 
> cannot provide logs of it being returned...
>
> I will privately send a screenshot from the Google Ads UI of an ad preview 
> of an HTML5 upload ad from the previously sent response.
>
> Thank you for the help so far!
>
> Tiana
>
> On Thursday, 14 July 2022 at 14:47:10 UTC+2 adsapi wrote:
>
>> Hi Tiana,
>>
>> Thank you for providing the logs which show that you are not getting the 
>> ad_group_ad.ad.display_upload_ad.media_bundle 
>> 
>>  field. 
>> I am Carmela, also a member of the Google Ads API team.
>>
>> Moving forward, could you provide complete logs (*request* 
>> 
>>  and *response* 
>> 
>>  logs 
>> with the *request-id* 
>> )
>>  
>> showing that the ad_group_ad.ad.display_upload_ad.media_bundle 
>> 
>>  field 
>> is returning and also a screenshot of the Google Ads UI showing the said 
>> field? I asked for these details to further help you address this issue.
>>
>>
>> You may then send the requested information via the *Reply privately to 
>> author* option. If this option is not available, you may send the 
>> details directly to our googleadsa...@google.com alias by referring to 
>> this thread.
>>
>> Regards,
>> [image: Google Logo] 
>> Carmela 
>> Google Ads API Team 
>>
>>
>> ref:_00D1U1174p._5004Q2cVa0w:ref
>>
>

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Re: HTML5 upload ad meda bundle no longer returned

[Tiana S.]

Hi Carmela,

Thanks for your response! 
The issue is that the field is not being returned through the API, so I 
cannot provide logs of it being returned...

I will privately send a screenshot from the Google Ads UI of an ad preview 
of an HTML5 upload ad from the previously sent response.

Thank you for the help so far!

Tiana

On Thursday, 14 July 2022 at 14:47:10 UTC+2 adsapi wrote:

> Hi Tiana,
>
> Thank you for providing the logs which show that you are not getting the 
> ad_group_ad.ad.display_upload_ad.media_bundle 
> 
>  field. 
> I am Carmela, also a member of the Google Ads API team.
>
> Moving forward, could you provide complete logs (*request* 
> 
>  and *response* 
> 
>  logs 
> with the *request-id* 
> )
>  
> showing that the ad_group_ad.ad.display_upload_ad.media_bundle 
> 
>  field 
> is returning and also a screenshot of the Google Ads UI showing the said 
> field? I asked for these details to further help you address this issue.
>
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias by referring to this 
> thread.
>
> Regards,
> [image: Google Logo] 
> Carmela 
> Google Ads API Team 
>
>
> ref:_00D1U1174p._5004Q2cVa0w:ref
>

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: HTML5 upload ad meda bundle no longer returned

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Tiana,

Thank you for providing the logs which show that you are not getting the 
ad_group_ad.ad.display_upload_ad.media_bundle field. I am Carmela, also a 
member of the Google Ads API team.

Moving forward, could you provide complete logs (request and response logs with 
the request-id) showing that the ad_group_ad.ad.display_upload_ad.media_bundle 
field is returning and also a screenshot of the Google Ads UI showing the said 
field? I asked for these details to further help you address this issue.

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias by referring to this thread.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2cVa0w:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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Re: HTML5 upload ad meda bundle no longer returned

[Tiana S.]

Thanks for the help! Sent the information privately.

On Wednesday, 13 July 2022 at 12:48:51 UTC+2 adsapi wrote:

> Hi,
>
> Thanks for reaching out to the Google Ads API Forum.
>
> For us to check the observed behavior, could you provide us with the 
> complete *request* 
> 
>  
> and *response* 
> 
>  
> logs with the *request-id* 
> ,
>  
> so our team can better check?
>
> For the client library, logging can be enabled by navigating to the Client 
> libraries > Your client library (ex Java) > Logging documentation, which 
> you can access from this *link* 
> . You may 
> then send the requested information via the *Reply privately to author* 
> option. If this option is not available, you may send the details directly 
> to our googleadsa...@google.com alias by referring to this thread.
>
> Regards,
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
>  
>
>  
>
>
> ref:_00D1U1174p._5004Q2cVa0w:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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HTML5 upload ad meda bundle no longer returned

[Tiana S.]

Hi there,

I'm fetching ad statistics through the ad_group_ad resource 
group: https://developers.google.com/google-ads/api/fields/v10/ad_group_ad

For ad type HTML5_UPLOAD_AD the media bundle was being returned through the
ad_group_ad.ad.display_upload_ad.media_bundle 

 
field, but trying again today this is no longer the case... 

Is this behavior intentionally altered?

Thanks in advance!

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Also find us on our blog:
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