subject:"Huge latency when querying GEO_PERFORMANCE

RE: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-25 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello,

Yes, it was recently fixed. So, you should be seeing better performance on
this. If it's still persisting for you, could you start a new forum thread
with some information of what is going on specifically for you? You may
have a narrow case that may be affecting you at the moment.

Thanks,
Nadine Sundquist, AdWords API Team
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On 02/25/19 13:34:14 wijn...@trueclicks.com wrote:

Hi there,

Just curious if this has been fixed as we run into similar time out issues.

Thanks!


On Friday, February 8, 2019 at 11:44:05 PM UTC+1, googleadsapi-forumadvisor
wrote:

Hello All,

I just wanted to give an update that we are actively working on this. It
appears to be affecting just this report and only specific customers. We
are working on trying to find the source of the issue, which appears to be
a bit tricky. I'll give updates as soon as I have more news.

Best,
Nadine Sundquist, AdWords API Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://googleadsdeveloper.blogspot.com/search/label/adwords_api
https://developers.google.com/adwords/api/community/
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On 02/04/19 16:51:16 i...@d2cmedia.ca wrote:

Hi Luis,

Yes, confirmed it is the GEO_PERFORMANCE_REPORT. If I impose more strict
limitations on the report I can get it in a little under 2 minutes, but
it's not usable for our report.

Thanks,
Ian

On Wednesday, January 23, 2019 at 3:46:41 PM UTC-5, Luis wrote:

Hi there,

We have started to notice huge latencies when querying the
GEO_PERFORMANCE_REPORT for certain accounts of our customers with
significant activity / data.

We are using the Java SDK on version 4.1.0 (v2018010) and in order to avoid
timeouts we have increased the property ReportDownloadedTimeout to 6
minutes, as some of the queries for certain ad account take even up to 5
minutes.

Is there any kind of issue that may affect only to certain ad accounts when
query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately
provide you with some ad account ids where we are seeing this huge response
times.

Many thanks in advance,
Luis

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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-25 Thread wijnand

Hi there,

Just curious if this has been fixed as we run into similar time out issues.

Thanks!


On Friday, February 8, 2019 at 11:44:05 PM UTC+1, googleadsapi-forumadvisor 
wrote:
>
> Hello All,
>
> I just wanted to give an update that we are actively working on this. It 
> appears to be affecting just this report and only specific customers. We 
> are working on trying to find the source of the issue, which appears to be 
> a bit tricky. I'll give updates as soon as I have more news.
>
> Best,
> Nadine Sundquist, AdWords API Team
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> http://googleadsdeveloper.blogspot.com/search/label/adwords_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 02/04/19 16:51:16 i...@d2cmedia.ca  wrote:
>
> Hi Luis,
>
> Yes, confirmed it is the GEO_PERFORMANCE_REPORT. If I impose more strict 
> limitations on the report I can get it in a little under 2 minutes, but 
> it's not usable for our report.
>
> Thanks,
> Ian
>
> On Wednesday, January 23, 2019 at 3:46:41 PM UTC-5, Luis wrote:
>
> Hi there,
>
> We have started to notice huge latencies when querying the 
> GEO_PERFORMANCE_REPORT for certain accounts of our customers with 
> significant activity / data.
>
> We are using the Java SDK on version 4.1.0 (v2018010) and in order to 
> avoid timeouts we have increased the property ReportDownloadedTimeout to 
> 6 minutes, as some of the queries for certain ad account take even up to 5 
> minutes.
>
> Is there any kind of issue that may affect only to certain ad accounts 
> when query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately 
> provide you with some ad account ids where we are seeing this huge response 
> times. 
>
> Many thanks in advance,
> Luis
>
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
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>  
> 
> .
> For more options, visit https://groups.google.com/d/optout.
>
>

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RE: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-08 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello All,

I just wanted to give an update that we are actively working on this. It
appears to be affecting just this report and only specific customers. We
are working on trying to find the source of the issue, which appears to be
a bit tricky. I'll give updates as soon as I have more news.

Best,
Nadine Sundquist, AdWords API Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://googleadsdeveloper.blogspot.com/search/label/adwords_api
https://developers.google.com/adwords/api/community/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 02/04/19 16:51:16 i...@d2cmedia.ca wrote:

Hi Luis,

Yes, confirmed it is the GEO_PERFORMANCE_REPORT. If I impose more strict
limitations on the report I can get it in a little under 2 minutes, but
it's not usable for our report.

Thanks,
Ian

On Wednesday, January 23, 2019 at 3:46:41 PM UTC-5, Luis wrote:

Hi there,

We have started to notice huge latencies when querying the
GEO_PERFORMANCE_REPORT for certain accounts of our customers with
significant activity / data.

We are using the Java SDK on version 4.1.0 (v2018010) and in order to avoid
timeouts we have increased the property ReportDownloadedTimeout to 6
minutes, as some of the queries for certain ad account take even up to 5
minutes.

Is there any kind of issue that may affect only to certain ad accounts when
query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately
provide you with some ad account ids where we are seeing this huge response
times.

Many thanks in advance,
Luis

--
--
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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-04 Thread Ian P

Hi Luis,

Yes, confirmed it is the GEO_PERFORMANCE_REPORT. If I impose more strict 
limitations on the report I can get it in a little under 2 minutes, but 
it's not usable for our report.

Thanks,
Ian

On Wednesday, January 23, 2019 at 3:46:41 PM UTC-5, Luis wrote:
>
> Hi there,
>
> We have started to notice huge latencies when querying the 
> GEO_PERFORMANCE_REPORT for certain accounts of our customers with 
> significant activity / data.
>
> We are using the Java SDK on version 4.1.0 (v2018010) and in order to 
> avoid timeouts we have increased the property ReportDownloadedTimeout to 
> 6 minutes, as some of the queries for certain ad account take even up to 5 
> minutes.
>
> Is there any kind of issue that may affect only to certain ad accounts 
> when query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately 
> provide you with some ad account ids where we are seeing this huge response 
> times. 
>
> Many thanks in advance,
> Luis
>

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RE: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-04 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello Ian,

Could you please confirm if you're downloading the GEO_PERFORMANCE_REPORT
and seeing the issue? If so, this is a known issue and our team is looking
into this. If not, could you please share the API SOAP logs so I can
troubleshoot this further? You can reply back via Reply privately to author
option.

Thanks,
Bharani, AdWords API Team

On 02/04/19 12:47:27 i...@d2cmedia.ca wrote:

Chiming in we are the same issue.

On Wednesday, January 23, 2019 at 3:46:41 PM UTC-5, Luis wrote:

Hi there,

We have started to notice huge latencies when querying the
GEO_PERFORMANCE_REPORT for certain accounts of our customers with
significant activity / data.

We are using the Java SDK on version 4.1.0 (v2018010) and in order to avoid
timeouts we have increased the property ReportDownloadedTimeout to 6
minutes, as some of the queries for certain ad account take even up to 5
minutes.

Is there any kind of issue that may affect only to certain ad accounts when
query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately
provide you with some ad account ids where we are seeing this huge response
times.

Many thanks in advance,
Luis

--
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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-04 Thread Ian P

Chiming in we are the same issue.

On Wednesday, January 23, 2019 at 3:46:41 PM UTC-5, Luis wrote:
>
> Hi there,
>
> We have started to notice huge latencies when querying the 
> GEO_PERFORMANCE_REPORT for certain accounts of our customers with 
> significant activity / data.
>
> We are using the Java SDK on version 4.1.0 (v2018010) and in order to 
> avoid timeouts we have increased the property ReportDownloadedTimeout to 
> 6 minutes, as some of the queries for certain ad account take even up to 5 
> minutes.
>
> Is there any kind of issue that may affect only to certain ad accounts 
> when query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately 
> provide you with some ad account ids where we are seeing this huge response 
> times. 
>
> Many thanks in advance,
> Luis
>

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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-04 Thread ales

We see the same problem here. This report took around 60-90 seconds to 
download, it takes now more than 2 hours and fails.

On Wednesday, 23 January 2019 21:46:41 UTC+1, Luis wrote:
>
> Hi there,
>
> We have started to notice huge latencies when querying the 
> GEO_PERFORMANCE_REPORT for certain accounts of our customers with 
> significant activity / data.
>
> We are using the Java SDK on version 4.1.0 (v2018010) and in order to 
> avoid timeouts we have increased the property ReportDownloadedTimeout to 
> 6 minutes, as some of the queries for certain ad account take even up to 5 
> minutes.
>
> Is there any kind of issue that may affect only to certain ad accounts 
> when query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately 
> provide you with some ad account ids where we are seeing this huge response 
> times. 
>
> Many thanks in advance,
> Luis
>

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RE: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-04 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum


Hello all,

Thank you for sharing the details privately. I have passed this information
to our Engineering team. I will keep you posted on the updates.

Regards,
Bharani, AdWords API Team

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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-03 Thread Jean-Fabrice Rabaute

Hi Bharani,

I sent you a private message with the account ID I've used to generate the 
problem with the awql query. It fails all the time using this query.
I don't think there is more traffic on this account thatn in 2018, so that 
is really strange that it's starting to fail right now.

Please keep the thread posted about your findings.

Thanks.

Le dimanche 3 février 2019 10:43:37 UTC-8, Jean-Fabrice Rabaute a écrit :
>
> Hi,
>
> We are seeing the same high latency errors, started 24 hours ago.
> It seems to happen on the GEO_PERFORMANCE_REPORT table.
>
> I can reproduce the timeout all the time by running this query on some of 
> the accounts I have access to:
>
> --
> select
> CityCriteriaId, Clicks, Impressions, Cost, CountryCriteriaId
> from GEO_PERFORMANCE_REPORT
> during LAST_MONTH
> --
>
> Using LAST_7_DAYS works fine (it takes around 2 seconds to get back the 
> answer).
> Using LAST_30_DAYS works fine (it takes around 2 seconds to get back the 
> answer).
>
> Using LAST_MONTH hangs and returns an error (I'm using the official PHP 
> library).
>
> Using the adwords UI directly, I see the same problem (by selecting last 
> month for the report). It hangs...
>
> (tested with the https://www.awql.me service for the awql queries).
>
> Our code hasn't changed on our side, and all the other queries are working 
> correctly.
>
> Please can you confirm there are problems on your side?
>
> Thank you.
>
> Le dimanche 3 février 2019 04:52:42 UTC-8, Luis a écrit :
>>
>> Hi Bharani,
>>
>> We are sorry to insist, but this is issue has started to damage our 
>> reputation. Many of our customers are complaining about it, and even a 
>> couple of them have decided to switch to a different reporting tool.
>>
>> We decided to set the ReportDownloadedTimeout to 5 minutes, a more than 
>> reasonable value to have a simple query for a short date range completed. 
>> However in the last 2 days we have seen hundreds of timeouts for the 
>> following basic query:
>>
>> https://adwords.google.com/api/adwords/cm/v201809";>
>> 
>> Country/Territory
>> Impressions
>> Clicks
>> Cost
>> 
>> GEO_PERFORMANCE_REPORT
>> GEO_PERFORMANCE_REPORT
>> LAST_MONTH
>> CSV
>> 
>>
>> The strange thing is that this query is just one of many queries in a 
>> report for the same ad account, including multiple levels like account, 
>> campaign, ad group, ads, keywords and some other. For the rest of levels 
>> the queries are served almost instantaneously, and it only gets stuck for 
>> GEO_PERFORMANCE_REPORT, even though in many cases in the result set there 
>> is only one country.
>>
>> We have made some tests in local environments setting the 
>> ReportDownloadedTimeout to 10 minutes, and we kept on receiving timeouts.
>>
>> We are seeing this issue with many ad accounts, including the following 
>> ones: 8288984184,  
>> 7565976286, 1114516196, 3628262848, 8713160172, 5307407306, 5868186930, 
>> 1931259100, 8653251000, 7564793223, 4732128939, 3803450091, 5929009380, 
>> 2655252409, 3617905552, and 4189160692.
>>
>> Hope you can solve this issue very soon, as it is really impacting our 
>> business.
>>
>> Many thanks in advance,
>> Luis
>>
>>

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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-03 Thread Jean-Fabrice Rabaute

Hi,

We are seeing the same high latency errors, started 24 hours ago.
It seems to happen on the GEO_PERFORMANCE_REPORT table.

I can reproduce the timeout all the time by running this query on some of 
the accounts I have access to:

--
select
CityCriteriaId, Clicks, Impressions, Cost, CountryCriteriaId
from GEO_PERFORMANCE_REPORT
during LAST_MONTH
--

Using LAST_7_DAYS works fine (it takes around 2 seconds to get back the 
answer).
Using LAST_30_DAYS works fine (it takes around 2 seconds to get back the 
answer).

Using LAST_MONTH hangs and returns an error (I'm using the official PHP 
library).

Using the adwords UI directly, I see the same problem (by selecting last 
month for the report). It hangs...

(tested with the https://www.awql.me service for the awql queries).

Our code hasn't changed on our side, and all the other queries are working 
correctly.

Please can you confirm there are problems on your side?

Thank you.

Le dimanche 3 février 2019 04:52:42 UTC-8, Luis a écrit :
>
> Hi Bharani,
>
> We are sorry to insist, but this is issue has started to damage our 
> reputation. Many of our customers are complaining about it, and even a 
> couple of them have decided to switch to a different reporting tool.
>
> We decided to set the ReportDownloadedTimeout to 5 minutes, a more than 
> reasonable value to have a simple query for a short date range completed. 
> However in the last 2 days we have seen hundreds of timeouts for the 
> following basic query:
>
> https://adwords.google.com/api/adwords/cm/v201809
> ">
> 
> Country/Territory
> Impressions
> Clicks
> Cost
> 
> GEO_PERFORMANCE_REPORT
> GEO_PERFORMANCE_REPORT
> LAST_MONTH
> CSV
> 
>
> The strange thing is that this query is just one of many queries in a 
> report for the same ad account, including multiple levels like account, 
> campaign, ad group, ads, keywords and some other. For the rest of levels 
> the queries are served almost instantaneously, and it only gets stuck for 
> GEO_PERFORMANCE_REPORT, even though in many cases in the result set there 
> is only one country.
>
> We have made some tests in local environments setting the 
> ReportDownloadedTimeout to 10 minutes, and we kept on receiving timeouts.
>
> We are seeing this issue with many ad accounts, including the following 
> ones: 8288984184,  
> 7565976286, 1114516196, 3628262848, 8713160172, 5307407306, 5868186930, 
> 1931259100, 8653251000, 7564793223, 4732128939, 3803450091, 5929009380, 
> 2655252409, 3617905552, and 4189160692.
>
> Hope you can solve this issue very soon, as it is really impacting our 
> business.
>
> Many thanks in advance,
> Luis
>
>

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Re: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-02-03 Thread Luis

Hi Bharani,

We are sorry to insist, but this is issue has started to damage our 
reputation. Many of our customers are complaining about it, and even a 
couple of them have decided to switch to a different reporting tool.

We decided to set the ReportDownloadedTimeout to 5 minutes, a more than 
reasonable value to have a simple query for a short date range completed. 
However in the last 2 days we have seen hundreds of timeouts for the 
following basic query:

https://adwords.google.com/api/adwords/cm/v201809";>

Country/Territory
Impressions
Clicks
Cost

GEO_PERFORMANCE_REPORT
GEO_PERFORMANCE_REPORT
LAST_MONTH
CSV


The strange thing is that this query is just one of many queries in a 
report for the same ad account, including multiple levels like account, 
campaign, ad group, ads, keywords and some other. For the rest of levels 
the queries are served almost instantaneously, and it only gets stuck for 
GEO_PERFORMANCE_REPORT, even though in many cases in the result set there 
is only one country.

We have made some tests in local environments setting the 
ReportDownloadedTimeout to 10 minutes, and we kept on receiving timeouts.

We are seeing this issue with many ad accounts, including the following 
ones: 8288984184,  
7565976286, 1114516196, 3628262848, 8713160172, 5307407306, 5868186930, 
1931259100, 8653251000, 7564793223, 4732128939, 3803450091, 5929009380, 
2655252409, 3617905552, and 4189160692.

Hope you can solve this issue very soon, as it is really impacting our 
business.

Many thanks in advance,
Luis

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https://googleadsdeveloper.blogspot.com/
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RE: Huge latency when querying GEO_PERFORMANCE_REPORT

2019-01-23 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum



Hello Luis,

Could you please confirm if you're still facing an issue? The report
download requests may time out on extremely large data sets. There is no
explicit data size limit; however, due to a variety of factors, the server
may return an error if the report is too large. If so, could you try the
report with a shorter date range or use predicates to break up the report
request into multiple, smaller requests. If you're still having an issue,
could you share us the complete report definition
  
along

with the timestamp and CID, so I can take a look? You can reply back via
Reply privately to author option.

Thanks,
Bharani, AdWords API Team

On 01/23/19 15:46:41 l.pereira.fernan...@gmail.com wrote:

Hi there,

We have started to notice huge latencies when querying the
GEO_PERFORMANCE_REPORT for certain accounts of our customers with
significant activity / data.

We are using the Java SDK on version 4.1.0 (v2018010) and in order to avoid
timeouts we have increased the property ReportDownloadedTimeout to 6
minutes, as some of the queries for certain ad account take even up to 5
minutes.

Is there any kind of issue that may affect only to certain ad accounts when
query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately
provide you with some ad account ids where we are seeing this huge response
times.

Many thanks in advance,
Luis

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Huge latency when querying GEO_PERFORMANCE_REPORT

2019-01-23 Thread Luis

Hi there,

We have started to notice huge latencies when querying the 
GEO_PERFORMANCE_REPORT for certain accounts of our customers with 
significant activity / data.

We are using the Java SDK on version 4.1.0 (v2018010) and in order to avoid 
timeouts we have increased the property ReportDownloadedTimeout to 6 
minutes, as some of the queries for certain ad account take even up to 5 
minutes.

Is there any kind of issue that may affect only to certain ad accounts when 
query querying the GEO_PERFORMANCE_REPORT? I'll be happy to privately 
provide you with some ad account ids where we are seeing this huge response 
times. 

Many thanks in advance,
Luis

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RE: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

RE: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

RE: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

RE: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

Re: Huge latency when querying GEO_PERFORMANCE_REPORT

RE: Huge latency when querying GEO_PERFORMANCE_REPORT

Huge latency when querying GEO_PERFORMANCE_REPORT

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