Re: How to fix InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi, My best guess would be a badly formatted max date. Your xml says, 20110704 090741 184, 184 doesn't look like a valid timezone code to me. Cheers, Anash P. Oommen, AdWords API Advisor. -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
How to fix InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
i got a error when try get all changed of campaign from campaignId. i searched but don't get a good answer for this problem. Please help about it. Thank [Jul 04 2011 09:42:42.00 - INFO] POST /api/adwords/ch/v201101/CustomerSyncService HTTP/1.1 Host: adwords.google.com Connection: Keep-Alive User-Agent: PHP-SOAP/5.2.6, gzip Accept-Encoding: gzip, deflate Content-Encoding: gzip Content-Type: text/xml; charset=utf-8 SOAPAction: "" Content-Length: 699 http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201101"; xmlns:ns2="https://adwords.google.com/api/adwords/ch/v201101"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> https://adwords.google.com/api/adwords/cm/v201101"; xsi:type="ns1:RequestHeader"> ** ** ** https://adwords.google.com/api/adwords/ch/v201101"; xsi:type="ns2:CustomerSyncSelector"> https://adwords.google.com/api/adwords/cm/v201101"; xsi:type="ns1:DateTimeRange"> 20100609 150223 UTC 20110704 090741 184 85498780 HTTP/1.1 500 Internal Server Error Content-Type: text/xml; charset=UTF-8 Content-Encoding: gzip Date: Mon, 04 Jul 2011 01:43:07 GMT Expires: Mon, 04 Jul 2011 01:43:07 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Content-Length: 418 Server: GSE http://schemas.xmlsoap.org/soap/envelope/";> soap:Server InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@109068f https://adwords.google.com/api/adwords/cm/v201101"; xmlns:ns2="https://adwords.google.com/api/adwords/ch/v201101";> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@109068f ApiException http://www.w3.org/2001/XMLSchema-instance"; xsi:type="InternalApiError"> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR InternalApiError UNEXPECTED_INTERNAL_API_ERROR -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Joshua, In generally this error still appears to be rare. Which account is always experiencing this error, and have you tried it again recently? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
R: Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
I've same problem... -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
R: Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
I've some problem -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Are there any new updates on this by any chance? Joshua On Jun 7, 12:53 pm, Wussyme wrote: > J > > Kim Collins (770)875-8130 > > On Jun 7, 2011, at 7:40 AM, jchan wrote: > > > > > > > > > Hi Eric, > > > that's unfortunate to hear. This error still occurs every single time > > the service is used for this specific account. So far we haven't seen > > it happen in any other account though. > > > Thanks, > > Joshua > > > On Jun 3, 1:30 pm, Eric Koleda wrote: > >> Hi Joshua, > > >> I don't have any updates at this time. Have you seen any changes > >> in the > >> rate or range of this error? > > >> Best, > >> - Eric > > > -- > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > Also find us on our blog and discussion group: > >http://adwordsapi.blogspot.com > >http://groups.google.com/group/adwords-api > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > > You received this message because you are subscribed to the Google > > Groups "AdWords API Forum" group. > > To post to this group, send email to adwords-api@googlegroups.com > > To unsubscribe from this group, send email to > > adwords-api+unsubscr...@googlegroups.com > > For more options, visit this group at > >http://groups.google.com/group/adwords-api?hl=en -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
J Kim Collins (770)875-8130 On Jun 7, 2011, at 7:40 AM, jchan wrote: Hi Eric, that's unfortunate to hear. This error still occurs every single time the service is used for this specific account. So far we haven't seen it happen in any other account though. Thanks, Joshua On Jun 3, 1:30 pm, Eric Koleda wrote: Hi Joshua, I don't have any updates at this time. Have you seen any changes in the rate or range of this error? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Eric, that's unfortunate to hear. This error still occurs every single time the service is used for this specific account. So far we haven't seen it happen in any other account though. Thanks, Joshua On Jun 3, 1:30 pm, Eric Koleda wrote: > Hi Joshua, > > I don't have any updates at this time. Have you seen any changes in the > rate or range of this error? > > Best, > - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Joshua, I don't have any updates at this time. Have you seen any changes in the rate or range of this error? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hello, just checking to see if there is any update on this? Joshua On May 20, 11:57 am, jchan wrote: > Hi, > > I'm just following up to see whether there was any update on this > issue. It's been over a week and making the call still results in the > same UNEXPECTED_INTERNAL_API_ERROR being returned. Here's the most up- > to-date request/response (again, without a request ID) that failed. > > Thanks, > Josh > > *** Outgoing SOAP > ** > > http://schemas.xmlsoap.org/soap/ > encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema- > instance"> > > https://adwords.google.com/api/adwords/ch/ > v201008" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > v201008"> > xx > AwApi-Python-13.1.0|Test Client > xx > > > https://adwords.google.com/api/adwords/ch/ > v201008"> > https://adwords.google.com/api/adwords/ch/ > v201008"> > > https://adwords.google.com/api/adwords/ > cm/v201008"> > 19700102 010101 UTC > 20110522 162733 UTC > > 29376024 > > > > > > > *** Incoming SOAP > ** > > http://schemas.xmlsoap.org/soap/ > envelope/">soap:Server faultcode>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR > @ [Ljava.lang.StackTraceElement;@1582707 faultstring>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ > [Ljava.lang.StackTraceElement;@1582707 ns2:message>ApiException ns2:ApplicationException.Type>http://www.w3.org/ > 2001/XMLSchema-instance" > xsi:type="ns2:InternalApiError"> ns2:fieldPath> ns2:trigger>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR ns2:errorString>InternalApiError ns2:ApiError.Type>UNEXPECTED_INTERNAL_API_ERROR ns2:reason> soap:Body> > -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi, I'm just following up to see whether there was any update on this issue. It's been over a week and making the call still results in the same UNEXPECTED_INTERNAL_API_ERROR being returned. Here's the most up- to-date request/response (again, without a request ID) that failed. Thanks, Josh *** Outgoing SOAP ** http://schemas.xmlsoap.org/soap/ encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; xmlns:xsd="http:// www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance"> https://adwords.google.com/api/adwords/ch/ v201008" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ v201008"> xx AwApi-Python-13.1.0|Test Client xx https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ cm/v201008"> 19700102 010101 UTC 20110522 162733 UTC 29376024 *** Incoming SOAP ** http://schemas.xmlsoap.org/soap/ envelope/">soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@1582707InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@1582707ApiExceptionhttp://www.w3.org/ 2001/XMLSchema-instance" xsi:type="ns2:InternalApiError">InternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hey Eric, this error may be occurring quite infrequently but I've been receiving this error every time I make this same call for this account. Following your suggestion, I've just implemented exponential-backoff to retry any unsuccessful call but it keeps getting this InternalApiError - all 10 times. If you could take another look, that would be most appreciated. Josh -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Josh, As far as I can tell this is still a transient error, and with a low number of occurrences. The logs show that some of your CustomerSyncService requests against this account are working as well. Have you tried implementing a retry after you see this error? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Eric, here's a more updated SOAP XML request and response (the failed one along with a successful one called right before it). I'm consistently seeing this error only for this one account and only when using CustomerSyncService.Get. Thanks, Josh FAILED Request & Response: *** Outgoing SOAP ** http://schemas.xmlsoap.org/soap/ encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; xmlns:xsd="http:// www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance"> https://adwords.google.com/api/adwords/ch/ v201008" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ v201008"> xx AwApi-Python-13.1.0|Test Client xx https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ cm/v201008"> 19700102 010101 UTC 20110513 001252 UTC 29376024 *** Incoming SOAP ** http://schemas.xmlsoap.org/soap/ envelope/">soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@1776e13InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@1776e13ApiExceptionhttp://www.w3.org/2001/ XMLSchema-instance" xsi:type="InternalApiError">InternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR SUCCESSFUL Request & Response: *** Outgoing SOAP ** http://schemas.xmlsoap.org/soap/ encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; xmlns:xsd="http:// www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance"> https://adwords.google.com/api/adwords/ch/ v201008" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ v201008"> xx AwApi-Python-13.1.0|Test Client xx https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ cm/v201008"> 19700102 010101 UTC 20110513 001252 UTC 51388944 *** Incoming SOAP ** http://schemas.xmlsoap.org/soap/ envelope/">fe093d4e1f8917b02e4f16aa3ab9f1080491051388944NEWfalse20110511 001206 UTC -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Josh, My apologies, I forgot that the request ID wasn't being populated. If you could send along another SOAP XML example that would be great. Are you seeing this error frequently? Is it limited to only certain services or accounts? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Eric, as I mentioned above, there has been no request ID returned in the incoming SOAP - only the InternalApiError.UNEXPECTED_INTERNAL_API_ERROR was returned. If you want another recent occurrence of a returned SOAP similar to the one I posted above, I can get it for you. Josh On May 10, 1:45 pm, Eric Koleda wrote: > Hi Joshua, > > Do you have the request ID for a recent request that demonstrates the issue? > > Best, > - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Joshua, Do you have the request ID for a recent request that demonstrates the issue? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Eric, yes, I'm still seeing that error today and it's been like that for at least the last week. I'm therefore inclined to believe that this isn't just a temporary outage for this account. If there's anything else that you can find, that would be most appreciated. Thanks, Joshua On May 6, 3:21 pm, Eric Koleda wrote: > Hi Joshua, > > I've looked into the logs and from what I can tell these errors were due to > a temporary outage in the service. I haven't seen any occurrences today, > are you still seeing the issue? > > Best, > - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Joshua, I've looked into the logs and from what I can tell these errors were due to a temporary outage in the service. I haven't seen any occurrences today, are you still seeing the issue? Best, - Eric -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Thanks for the information. Here's the SOAP request again since in this case there was no request ID returned. _ Thu May 05 11:50:25 2011 REQUEST: http://schemas.xmlsoap.org/soap/ encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; xmlns:xsd="http:// www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance">xxAwApi-Python-13.1.0|Test Clientxx19700102 010101 UTC20110507 184851 UTC28961484 _ Thu May 05 11:50:57 2011 RESPONSE: 500 Internal Server Error --- Content-Type: text/xml; charset=UTF-8 Content-Encoding: gzip Transfer-Encoding: chunked Date: Thu, 05 May 2011 18:51:04 GMT Expires: Thu, 05 May 2011 18:51:04 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE http://schemas.xmlsoap.org/soap/ envelope/">soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@a5eac1InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@a5eac1ApiExceptionhttp://www.w3.org/2001/ XMLSchema-instance" xsi:type="InternalApiError">InternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR On May 6, 11:11 am, Eric Koleda wrote: > Hi Joshua, > > I had to delete your last post because it contained your developer token. > You may want to reset your developer token in the AdWords API Center to > ensure no one else has access to it. In the future it is enough to simply > post the request ID of the response. > > Best, > - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hi Joshua, I had to delete your last post because it contained your developer token. You may want to reset your developer token in the AdWords API Center to ensure no one else has access to it. In the future it is enough to simply post the request ID of the response. Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Here's the actual relevant soap log. Thanks. _ Thu May 05 11:50:25 2011 REQUEST: http://schemas.xmlsoap.org/soap/ encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; xmlns:xsd="http:// www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance">xxAwApi-Python-13.1.0|Test ClientbQ3eNEMdLgufOCcABVk1Owhttps://adwords.google.com/api/adwords/ch/v201008";>https://adwords.google.com/api/adwords/ch/ v201008">19700102 010101 UTC20110507 184851 UTC28961484 _ Thu May 05 11:50:57 2011 RESPONSE: 500 Internal Server Error --- Content-Type: text/xml; charset=UTF-8 Content-Encoding: gzip Transfer-Encoding: chunked Date: Thu, 05 May 2011 18:51:04 GMT Expires: Thu, 05 May 2011 18:51:04 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE http://schemas.xmlsoap.org/soap/ envelope/">soap:ServerInternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@a5eac1InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@a5eac1ApiExceptionhttp://www.w3.org/2001/ XMLSchema-instance" xsi:type="InternalApiError">InternalApiError.UNEXPECTED_INTERNAL_API_ERRORInternalApiErrorUNEXPECTED_INTERNAL_API_ERROR On May 5, 1:15 pm, jchan wrote: > Hello everyone, > > I've recently been working with a new adwords account and I've been > getting a > InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ > [Ljava.lang.StackTraceElement;@8f692e > after using CustomerSyncService.Get on the Campaigns in this account. > The error pops up on different campaigns at different attempts so it > doesn't seem to be consistently having a problem with just one > campaign. > > I have only seen this happen to one adwords account among many that > I've been working with. The incoming soap log entry doesn't seem to > exist for this particular error but here's a successful request for > another campaign in this account. > > Any help would be appreciated. > Thanks, > Joshua > > *** Outgoing HTTP headers > ** > User-Agent: ZSI 2.0.0 (http://pywebsvcs.sf.net); > xml.etree.cElementTree v1.0.6 > > *** Outgoing SOAP > ** > > http://schemas.xmlsoap.org/soap/ > encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema- > instance"> > > https://adwords.google.com/api/adwords/ch/ > v201008" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ > v201008"> > xx > AwApi-Python-13.1.0|Test Client > xx > > > https://adwords.google.com/api/adwords/ch/ > v201008"> > https://adwords.google.com/api/adwords/ch/ > v201008"> > > https://adwords.google.com/api/adwords/ > cm/v201008"> > 19700102 010101 UTC > 20110507 171203 UTC > > 51326544 > > > > > > *** Incoming HTTP headers > ** > 200 OK > Content-Type: text/xml; charset=UTF-8 > SOAPAction: "" > Content-Encoding: gzip > Transfer-Encoding: chunked > Date: Thu, 05 May 2011 17:17:37 GMT > Expires: Thu, 05 May 2011 17:17:37 GMT > Cache-Control: private, max-age=0 > X-Content-Type-Options: nosniff > X-Frame-Options: SAMEORIGIN > X-XSS-Protection: 1; mode=block > Server: GSE > > *** Incoming SOAP > ** > > http://schemas.xmlsoap.org/soap/ > envelope/">1307e68dbc0a715fe8aa46870d0327fd ns2:requestId>0 ns2:operations>28170 ns2:units> xmlns="https://adwords.google.com/api/adwords/ch/v201008"; > xmlns:ns2="https://adwords.google.com/api/adwords/cm/ > v201008">51326544 campaignId>NEW campaignChangeStatus>false campaignTargetingChanged> changedCampaigns>20110505 165320 UTC lastChangeTimestamp> > -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
InternalApiError.UNEXPECTED_INTERNAL_API_ERROR in CustomerSyncService
Hello everyone, I've recently been working with a new adwords account and I've been getting a InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ [Ljava.lang.StackTraceElement;@8f692e after using CustomerSyncService.Get on the Campaigns in this account. The error pops up on different campaigns at different attempts so it doesn't seem to be consistently having a problem with just one campaign. I have only seen this happen to one adwords account among many that I've been working with. The incoming soap log entry doesn't seem to exist for this particular error but here's a successful request for another campaign in this account. Any help would be appreciated. Thanks, Joshua *** Outgoing HTTP headers ** User-Agent: ZSI 2.0.0 (http://pywebsvcs.sf.net); xml.etree.cElementTree v1.0.6 *** Outgoing SOAP ** http://schemas.xmlsoap.org/soap/ encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ZSI="http://www.zolera.com/schemas/ZSI/"; xmlns:xsd="http:// www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema- instance"> https://adwords.google.com/api/adwords/ch/ v201008" xmlns:ns1="https://adwords.google.com/api/adwords/cm/ v201008"> xx AwApi-Python-13.1.0|Test Client xx https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ch/ v201008"> https://adwords.google.com/api/adwords/ cm/v201008"> 19700102 010101 UTC 20110507 171203 UTC 51326544 *** Incoming HTTP headers ** 200 OK Content-Type: text/xml; charset=UTF-8 SOAPAction: "" Content-Encoding: gzip Transfer-Encoding: chunked Date: Thu, 05 May 2011 17:17:37 GMT Expires: Thu, 05 May 2011 17:17:37 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE *** Incoming SOAP ** http://schemas.xmlsoap.org/soap/ envelope/">1307e68dbc0a715fe8aa46870d0327fd028170https://adwords.google.com/api/adwords/ch/v201008"; xmlns:ns2="https://adwords.google.com/api/adwords/cm/ v201008">51326544NEWfalse20110505 165320 UTC -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en