RE: "user in the cookie is not a valid ads user."

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for raising this concern to the Google Ads API support team.

Moving forward, I can see that you have received the NOT_ADS_USER 
(https://developers.google.com/google-ads/api/docs/best-practices/common-errors#authenticationerror)
 error when you attempted to connect to the API. The NOT_ADS_USER error is 
encountered when the service account has not been correctly linked to the 
Google Ads account via the OAuth2 assertion flow. Please take note that the 
email address you may have used to generate the credentials should have access 
or be associated with Google Ads accounts. To handle this error, make sure to 
sign in with a valid Google Ads account (typically your manager account) for 
the OAuth flow. You can also invite the Google account to access an existing 
Google Ads account by signing in to your manager account, selecting the 
customer or manager account in question, navigating to Tools and Settings > 
Access and security, then adding the Google account email address.

If the issue persists, could you please provide the complete logs below for 
further investigation:

request - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#request
response - 
https://developers.google.com/google-ads/api/docs/concepts/field-service#response
request ID - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id
request header - 
https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers


You may then send the requested logs via the Reply privately to author option. 
If this option is not available, you may send the details directly to our 
googleadsapi-supp...@google.com alias instead.

Regards,

Google Ads API Team
ref:_00D1U1174p._5004Q2lAV8K:ref

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Re: User in the cookie is not a valid Ads user

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for getting back to us.

Kindly see below responses to your queries:

But, what I don't understand is how are we using OAuth2 for a Microservice. I 
mean, when I create the OAuth2 credentials, it requires me to select between 
one between: Android, Chrome App, IOS, TV and desktop App. My application is a 
backend microservice, so none of these matches with what I want.

>> Kindly note that there are two app type options for the Google Ads API:

Desktop apps
Web apps



You may consider to use Desktop apps as an option in your backend microservice. 
For more information, you may refer to this page.

Also, when I prepare for verification the consent screen it requires me some 
staff focus in my users, when the only user I have, and the only user that will 
see this consent screen, is myself.

Specially the Youtube video where I need to explain how will I use the scope in 
my app... It is totally focus in a front end application, which will have 
authorised users. What I am I suppose to record in this video, the Java code of 
my backend microservice?

>> The document provided by my colleague explains what exactly needs to be 
>> recorded. You may check below:

Please ensure that the YouTube link to a demo video demonstrates the OAuth 
grant process by users and explains the usage of sensitive and restricted 
scopes within the app’s functionality for each OAuth client belonging to the 
project.
Note that the video must clearly show the app's details such as the app name, 
OAuth Client ID, etc. as applicable.
The demo video must show usage of sensitive and restricted scopes on each 
client.
Including the video along with the verification request will speed up the 
approval process significantly. Note that approval will not be granted if scope 
usage on each OAuth client ID is not adequately explained.
Additionally, if any of your OAuth clients in the project requesting 
verification are not ready to be productionized, we will be unable to complete 
our review and your request will be rejected. We require that you separate your 
testing/development and production projects. Our teams will thoroughly review 
your apps.


For more information on OAuth verification, refer to below links:

How to verify: OAuth API verification FAQs - Google Cloud Platform Console Help
General information: Unverified apps - Google Cloud Platform Console Help

Regards,

Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2dIQUS:ref

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Re: User in the cookie is not a valid Ads user

[Marketing Technology]

Hi Anthony.

Thanks for the response.

Then I think that our only choice at this point would be to try with 
OAuth2. 

But, what I don't understand is how are we using OAuth2 for a Microservice. 
I mean, when I create the OAuth2 credentials, it requires me to select 
between one between: Android, Chrome App, IOS, TV and desktop App. My 
application is a *backend* microservice, so none of these matches with what 
I want.

Also, when I prepare for verification the consent screen it requires me 
some staff focus in *my users*, when the only user I have, and the only 
user that will see this consent screen, is myself. 
Specially the Youtube video where I need to explain how will I use the 
scope in my app... It is totally focus in a front end application, which 
will have authorised users. What I am I suppose to record in this video, 
the Java code of my backend microservice?

I don't know if I am missing something.

Best regards,
On Tuesday, 9 August 2022 at 14:09:54 UTC+2 adsapi wrote:

> Hi,
>
> Thanks for getting back to us.
>
> It appears that the link got broken while being sent due to system issues. 
> However, you may please check the response sent from our end with valid 
> links below:
>
> *“Hello,*
>
>
>
> *Thank you for reaching out to us. Let me do the best I can to assist you 
> in this.*
>
> *I can see that you have received the NOT_ADS_USER error when you 
> attempted to connect to the API. The **NOT_ADS_USER* 
> *
>  error 
> is encountered when the service account has not been correctly linked to 
> the Google Ads account via the OAuth2 assertion flow. Please take note that 
> the email address you may have used to generate the credentials should have 
> access or be associated with Google Ads accounts. *
>
> *In order to connect to Google Ads API using a Google service account, you 
> will need a **Google Workspace domain* * since 
> it is a prerequisite for using service accounts. Since you mentioned that 
> you’re using service account credentials, could you confirm if you already 
> followed all the mentioned **requirements* 
> 
> *:*
>
>1. *The service account that you created needs to be granted **domain 
>wide delegation access* * by 
>a super administrator for the domain.* 
>2. *Using a Google Ads user with permissions on the Google Ads account 
>you want to access. * 
>3. *Make sure that you have your own domain registered with Google 
>Workspace.* 
>4. *Service account will have the ability to impersonate any user in 
>the domain* 
>
> *You may refer to this **API documentation* 
> * 
> that 
> discusses how to access the Google Ads API with service accounts. * 
>
> *In addition, kindly note that, we strongly recommend using** OAuth2 
> installed app or web flows * 
> *instead
>  
> of service accounts unless you need domain-specific features (for example, 
> impersonation). OAuth2 installed application and web flows require user 
> interaction only once, when access to the account is granted. You need to 
> implement the code set up on your end to make calls using service accounts. 
> “*
>
> With regards to your follow up questions, Please see below responses:
>
> *1) Is there a way to create authentication for a microservice without 
> Google Workspace Domain?*
>
>-  To be honest there is no way to create authentication for a service 
>account without Google Workspace Domain. 
>
> *2) About Oauth2, in our case, we want to send ourselves the information 
> about all users once a day, with our calculations, so I guess the OAuth2 is 
> not an option for us, right? Or we may use it.*
>
>- We strongly suggest you use oauth authentication instead. 
>
> *3) If I try to use Oauth2, I need to put the consent screen in prod mode, 
> and they ask me to put a video in Youtube, and some staff that shouldn't 
> apply to a microservice...*
>
>- yes you need to veiry your oauth2 for the production mode you can 
>find more information on what needs to go into the video here 
>
> 
>. 
>
>  
>
> Best regards,
> [image: Google Logo] 
> Anthony Cyril 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2dIQUS:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Groups "AdWords API and Google Ads API 

Re: User in the cookie is not a valid Ads user

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thanks for getting back to us.

It appears that the link got broken while being sent due to system issues. 
However, you may please check the response sent from our end with valid links 
below:

“Hello,

Thank you for reaching out to us. Let me do the best I can to assist you in 
this.

I can see that you have received the NOT_ADS_USER error when you attempted to 
connect to the API. The NOT_ADS_USER error is encountered when the service 
account has not been correctly linked to the Google Ads account via the OAuth2 
assertion flow. Please take note that the email address you may have used to 
generate the credentials should have access or be associated with Google Ads 
accounts.

In order to connect to Google Ads API using a Google service account, you will 
need a Google Workspace domain since it is a prerequisite for using service 
accounts. Since you mentioned that you’re using service account credentials, 
could you confirm if you already followed all the mentioned requirements:

The service account that you created needs to be granted domain wide delegation 
access by a super administrator for the domain.
Using a Google Ads user with permissions on the Google Ads account you want to 
access.
Make sure that you have your own domain registered with Google Workspace.
Service account will have the ability to impersonate any user in the domain

You may refer to this API documentation that discusses how to access the Google 
Ads API with service accounts.

In addition, kindly note that, we strongly recommend using OAuth2 installed app 
or web flows instead of service accounts unless you need domain-specific 
features (for example, impersonation). OAuth2 installed application and web 
flows require user interaction only once, when access to the account is 
granted. You need to implement the code set up on your end to make calls using 
service accounts. “

With regards to your follow up questions, Please see below responses:

1) Is there a way to create authentication for a microservice without Google 
Workspace Domain?

To be honest there is no way to create authentication for a service account 
without Google Workspace Domain.

2) About Oauth2, in our case, we want to send ourselves the information about 
all users once a day, with our calculations, so I guess the OAuth2 is not an 
option for us, right? Or we may use it.

We strongly suggest you use oauth authentication instead.

3) If I try to use Oauth2, I need to put the consent screen in prod mode, and 
they ask me to put a video in Youtube, and some staff that shouldn't apply to a 
microservice...

yes you need to veiry your oauth2 for the production mode you can find more 
information on what needs to go into the video here.


Best regards,

Anthony Cyril
Google Ads API Team
ref:_00D1U1174p._5004Q2dIQUS:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: User in the cookie is not a valid Ads user

[Marketing Technology]

Hi again.

It seems our company is not using Google Workspace Domain, and we are not 
planning to use it.

Is there a way to create authentication for a microservice without Google 
Workspace Domain?

Thanks!

On Tuesday, 9 August 2022 at 09:21:59 UTC+2 Marketing Technology wrote:

> Hi, thanks for the answer.
>
> About Service Credentials, I think the only thing we didn't follow is 
> using a Google Workspace Domain. I'll investigate about it, because we 
> weren't using it.
>
> About Oauth2, in our case, we want to send ourselves the information about 
> all users once a day, with our calculations, so I guess the *OAuth2* is 
> not an option for us, right?
> Or we may use it.
> If I try to use Oauth2, I need to put the consent screen in prod mode, and 
> they ask me to put a video in Youtube, and some staff that shouldn't apply 
> to a microservice...
>
> Other thing, I can't see the links you sent, login with this Google 
> Account.
>
> Thanks!
>
> On Monday, 8 August 2022 at 14:30:07 UTC+2 adsapi wrote:
>
>> Hello,
>>
>> Thank you for reaching out to us. Let me do the best I can to assist you 
>> in this. 
>>
>> I can see that you have received the NOT_ADS_USER error when you 
>> attempted to connect to the API. The NOT_ADS_USER 
>> 
>>  error 
>> is encountered when the service account has not been correctly linked to 
>> the Google Ads account via the OAuth2 assertion flow. Please take note that 
>> the email address you may have used to generate the credentials should have 
>> access or be associated with Google Ads accounts. 
>>
>>  
>>
>> In order to connect to Google Ads API using a Google service account, you 
>> will need a *Google Workspace domain* 
>> 
>>  since 
>> it is a prerequisite for using service accounts. Since you mentioned that 
>> you’re using service account credentials, could you confirm if you already 
>> followed all the mentioned *requirements* 
>> 
>> :
>>
>>1. The service account that you created needs to be granted domain 
>>wide delegation access 
>>
>> 
>>  by 
>>a super administrator for the domain. 
>>2. Using a Google Ads user with permissions on the Google Ads account 
>>you want to access.  
>>3. Make sure that you have your own domain registered with Google 
>>Workspace. 
>>4. Service account will have the ability to impersonate any user in 
>>the domain 
>>
>>  
>>
>> You may refer to this *API documentation* 
>> 
>>  that 
>> discusses how to access the Google Ads API with service accounts. 
>>
>>  
>>
>> In addition, kindly note that, we strongly recommend using* OAuth2 
>> installed app or web flows * 
>> instead
>>  
>> of service accounts unless you need domain-specific features (for example, 
>> impersonation). OAuth2 installed application and web flows require user 
>> interaction only once, when access to the account is granted. You need to 
>> implement the code set up on your end to make calls using service accounts. 
>> Regards,
>> [image: Google Logo] 
>> Teejay Wennie 
>> Google Ads API Team 
>>   
>>  
>>
>> ref:_00D1U1174p._5004Q2dIQUS:ref
>>
>

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-- 
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: User in the cookie is not a valid Ads user

[Marketing Technology]

Hi, thanks for the answer.

About Service Credentials, I think the only thing we didn't follow is using 
a Google Workspace Domain. I'll investigate about it, because we weren't 
using it.

About Oauth2, in our case, we want to send ourselves the information about 
all users once a day, with our calculations, so I guess the *OAuth2* is not 
an option for us, right?
Or we may use it.
If I try to use Oauth2, I need to put the consent screen in prod mode, and 
they ask me to put a video in Youtube, and some staff that shouldn't apply 
to a microservice...

Other thing, I can't see the links you sent, login with this Google Account.

Thanks!

On Monday, 8 August 2022 at 14:30:07 UTC+2 adsapi wrote:

> Hello,
>
> Thank you for reaching out to us. Let me do the best I can to assist you 
> in this. 
>
> I can see that you have received the NOT_ADS_USER error when you attempted 
> to connect to the API. The NOT_ADS_USER 
> 
>  error 
> is encountered when the service account has not been correctly linked to 
> the Google Ads account via the OAuth2 assertion flow. Please take note that 
> the email address you may have used to generate the credentials should have 
> access or be associated with Google Ads accounts. 
>
>  
>
> In order to connect to Google Ads API using a Google service account, you 
> will need a *Google Workspace domain* 
> 
>  since 
> it is a prerequisite for using service accounts. Since you mentioned that 
> you’re using service account credentials, could you confirm if you already 
> followed all the mentioned *requirements* 
> 
> :
>
>1. The service account that you created needs to be granted domain 
>wide delegation access 
>
> 
>  by 
>a super administrator for the domain. 
>2. Using a Google Ads user with permissions on the Google Ads account 
>you want to access.  
>3. Make sure that you have your own domain registered with Google 
>Workspace. 
>4. Service account will have the ability to impersonate any user in 
>the domain 
>
>  
>
> You may refer to this *API documentation* 
> 
>  that 
> discusses how to access the Google Ads API with service accounts. 
>
>  
>
> In addition, kindly note that, we strongly recommend using* OAuth2 
> installed app or web flows * 
> instead
>  
> of service accounts unless you need domain-specific features (for example, 
> impersonation). OAuth2 installed application and web flows require user 
> interaction only once, when access to the account is granted. You need to 
> implement the code set up on your end to make calls using service accounts. 
> Regards,
> [image: Google Logo] 
> Teejay Wennie 
> Google Ads API Team 
>   
>  
>
> ref:_00D1U1174p._5004Q2dIQUS:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: User in the cookie is not a valid Ads user

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hello,

Thank you for reaching out to us. Let me do the best I can to assist you in 
this.

I can see that you have received the NOT_ADS_USER error when you attempted to 
connect to the API. The NOT_ADS_USER error is encountered when the service 
account has not been correctly linked to the Google Ads account via the OAuth2 
assertion flow. Please take note that the email address you may have used to 
generate the credentials should have access or be associated with Google Ads 
accounts.


In order to connect to Google Ads API using a Google service account, you will 
need a Google Workspace domain since it is a prerequisite for using service 
accounts. Since you mentioned that you’re using service account credentials, 
could you confirm if you already followed all the mentioned requirements:

The service account that you created needs to be granted domain wide delegation 
access by a super administrator for the domain.
Using a Google Ads user with permissions on the Google Ads account you want to 
access.
Make sure that you have your own domain registered with Google Workspace.
Service account will have the ability to impersonate any user in the domain


You may refer to this API documentation that discusses how to access the Google 
Ads API with service accounts.


In addition, kindly note that, we strongly recommend using OAuth2 installed app 
or web flows instead of service accounts unless you need domain-specific 
features (for example, impersonation). OAuth2 installed application and web 
flows require user interaction only once, when access to the account is 
granted. You need to implement the code set up on your end to make calls using 
service accounts.

Regards,

Teejay Wennie
Google Ads API Team
ref:_00D1U1174p._5004Q2dIQUS:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
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RE: user in the cookie is not a valid Ads user

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Ammar,

Thank you for reaching out to the Google Ads API support team.

The NOT_ADS_USER error usually occurs when the login used to generate the 
access token is not associated with any Google Ads account.

Could you please confirm if you’ve indeed followed every step of the service 
account guide, specifically the prerequisites? If your service account has been 
correctly configured, please provide the complete request and response logs 
with request ID where you have encountered an error as well as the the user 
account/email address that you're trying to setup so I can better investigate 
your concern.

You may send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Thanks,

Nirmita Patel
Google Ads API Team
ref:_00D1U1174p._5004Q2VQ0LD:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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RE: User in the cookie is not a valid Ads user

['Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum]

Hi Chitranshu,


The NOT_ADS_USER error usually occurs when the login used to generate the 
access token is not associated with any Google Ads account.


Could you please confirm if you’ve indeed followed every step of the service 
account guide, specifically the prerequisites? If your service account has been 
correctly configured, please provide the complete request and response logs 
with request ID where you have encountered an error as well as the the user 
account/email address that you're trying to setup so I can better investigate 
your concern.


You may send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.


Regards,

Kevin Gil Soriano
Google Ads API Team
ref:_00D1U1174p._5004Q2TNxos:ref

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Re: User in the cookie is not a valid Ads user

['Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum]

Hi Chitranshu,


I see that you have already created a new forum thread for your concern. Let's 
continue the discussion on that thread moving forward so we can better track 
your concern.


Regards,

Kevin Gil Soriano
Google Ads API Team
ref:_00D1U1174p._5004Q2FX6Zy:ref

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Re: User in the cookie is not a valid Ads user

[Chitranshu Mishra]

Hi Team,
I am getting the same error on fetching the Ads data.
The service account I am using is already impersonating my Google Ads 
Account.
PS.  *Installed app or web flows* is working fine for me. I was trying to 
use the service account so as to avoid the user intervention for app 
authorization every time.

Thanks & Regards.
On Tuesday, August 3, 2021 at 12:21:45 AM UTC+5:30 adsapi wrote:

> Hi Brandon,
>
> Thank you for responding to our initial feedback. In looking over the 
> previous statements. You will see that the NOT_ADS_USER 
> 
>  
> is an error pointing to the fact that there is currently no account 
> associated with the login information given, thus it was unable to load the 
> API. We are then suggesting that the best way to resolve this is for you to 
> create an account using one of the 2 methods mentioned here 
> 
>  
> .
>
> Regards,
> [image: Google Logo] 
> William Pescherine 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2FX6Zy:ref
>

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Re: User in the cookie is not a valid Ads user

[Google Ads API Forum Advisor]

Hi Brandon,

Thank you for responding to our initial feedback. In looking over the previous 
statements. You will see that the NOT_ADS_USER is an error pointing to the fact 
that there is currently no account associated with the login information given, 
thus it was unable to load the API. We are then suggesting that the best way to 
resolve this is for you to create an account using one of the 2 methods 
mentioned here .

Regards,

William Pescherine
Google Ads API Team
ref:_00D1U1174p._5004Q2FX6Zy:ref

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Re: User in the cookie is not a valid Ads user

[Brandon Ramsey]

"We recommend you use installed app or web flows 

 
instead of the service account as they are a lot less complex and easier to 
maintain." 
Its amazing how this seems to be the goto dodge for this question 
everywhere. Way to not answer the question anywhere.

On Friday, April 9, 2021 at 8:48:01 AM UTC-7 adsapiforumadvisor wrote:

> Hi,
>
> Thank you for reaching out. The NOT_ADS_USER 
> 
>  
> error usually occurs when the login used to generate the access token is 
> not associated with any Google Ads account. We recommend you use installed 
> app or web flows 
> 
>  
> instead of the service account as they are a lot less complex and easier to 
> maintain.
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>  
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2FX6Zy:ref
>

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RE: User in the cookie is not a valid Ads user

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. The NOT_ADS_USER error usually occurs when the 
login used to generate the access token is not associated with any Google Ads 
account. We recommend you use installed app or web flows instead of the service 
account as they are a lot less complex and easier to maintain.

Thanks and regards,
Xiaoming, Google Ads API Team

Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2FX6Zy:ref

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