RE: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hi Raj,

Thank you for your patience. I have received an update from my team. It turns 
out that, for most campaign types, the only possible value for timeLength is 1. 
What you're setting really is the timeUnit specifically when you set up a 
frequency cap. The only campaign type that supports a timeLength other than 1 
is video campaigns which can't be managed by the API. I hope this clears up the 
confusion. You can find some more information on this forum thread.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UXUzxo:ref

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Re: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hello,

That is correct. It looks like the only campaign type where this value is 
allowed to be a value other than 1 is for Video campaigns, are not manageable 
via the API.

Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5001UXTPqy:ref

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Re: frequencyCaps timeLength set by default to 1

[sudhakar dadi]

Hi Mike,

Thanks for the reply.

So you are saying we can not set timeLenght value more than 1 for most 
campaign types? Is my understanding correct? 
What is meant by most campaign types? Could you please explain on this?

Eg: *Request:*
{
  "key": {
"level": "AD_GROUP",
"eventType": "IMPRESSION",
"timeUnit": "DAY",
"timeLength": 10
  },
  "cap": 100
}

The above example says, Each day my campaign should be served to 100 users 
for 10 days. It my understanding correct?
Thank you :) 

Regards
Sudhakar

On Monday, March 16, 2020 at 10:48:21 PM UTC+5:30, adsapiforumadvisor wrote:
>
> Hello,
>
> It turns out that, for most campaign types, the only possible value for 
> timeLength is 1. What you're setting really is the timeUnit specifically 
> when you set up a frequency cap.
>
> We're going to look into improving the error messaging for this case.
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5001UXTPqy:ref
>

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Re: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hello,

It turns out that, for most campaign types, the only possible value for 
timeLength is 1. What you're setting really is the timeUnit specifically when 
you set up a frequency cap.

We're going to look into improving the error messaging for this case.

Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5001UXTPqy:ref

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RE: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hi Raj,

Unfortunately, there are still no updates on this issue. I will update you when 
I have more information. In the meantime, you can keep an eye on our Developer 
Blog for information on future releases.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UXUzxo:ref

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RE: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hi Raj,

Thank you for reaching out. I will check with my team and see if there are any 
updates.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UXUzxo:ref

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Re: frequencyCaps timeLength set by default to 1

[sharp d]

Hi All,  

I am also facing the same issue. Can you please provide the solution?

Regards
Raj

On Thursday, February 27, 2020 at 4:14:36 PM UTC+5:30, adstest adstest 
wrote:
>
> Hi all,
>
> we have created successfully a campaign with frequency capping, without 
> specifying the timeLength. Below the request:
>
> https://googleads.googleapis.com/v2/customers/
> /campaigns:mutate
>
> "frequencyCaps": [
> {
> "key": {
> "level": "AD_GROUP",
> "eventType": "IMPRESSION",
> "timeUnit": "DAY",
> },
> "cap": 10
>
> Executing a GET call, GADS return a default value for "timeLength": 1. 
> What does it means ? 
>
> We were expecting that the Ad will be shown to the user 10 times per day, 
> *for 
> all the time period of the campaign*, just because we did not send the 
> timeLenght.
>
> Thanks,
> Alessandra
>

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Re: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hello,

Unfortunately, I don't have any information to share yet. I've reached out 
again in hopes of getting an update sooner.

Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5001UXTPqy:ref

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Re: frequencyCaps timeLength set by default to 1

[sudhakar dadi]

Hi Mike,

Could you please updated on below query? Its kind of blocker for me

Regards
Sudhakar

On Thursday, March 5, 2020 at 7:10:34 PM UTC+5:30, adsapiforumadvisor wrote:
>
> Hello,
>
> This issue has been escalated to me. I've taken a look at the requests and 
> responses you provided, and I can't determine what you may be doing wrong. 
> I'm going to reach out to the engineering team responsible for this feature 
> to understand the intended usage and how to interpret this error message. I 
> will get back to you as soon as I have any information to share.
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5001UXTPqy:ref
>

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Re: frequencyCaps timeLength set by default to 1

[sudhakar dadi]

Hi Mike,

Could you please let us know the ETA for the below item.

Regards
Sudhakar

On Friday, March 6, 2020 at 9:59:18 AM UTC+5:30, sudhakar dadi wrote:
>
> Hi Mike,
>
> Thank you. Let me know if you need more details.
>
> Regards
> Sudhakar
>
> On Thursday, March 5, 2020 at 7:10:34 PM UTC+5:30, adsapiforumadvisor 
> wrote:
>>
>> Hello,
>>
>> This issue has been escalated to me. I've taken a look at the requests 
>> and responses you provided, and I can't determine what you may be doing 
>> wrong. I'm going to reach out to the engineering team responsible for this 
>> feature to understand the intended usage and how to interpret this error 
>> message. I will get back to you as soon as I have any information to share.
>>
>> Regards,
>> Mike, Google Ads API Team
>>
>> ref:_00D1U1174p._5001UXTPqy:ref
>>
>

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Re: frequencyCaps timeLength set by default to 1

[sudhakar dadi]

Hi Mike,

Thank you. Let me know if you need more details.

Regards
Sudhakar

On Thursday, March 5, 2020 at 7:10:34 PM UTC+5:30, adsapiforumadvisor wrote:
>
> Hello,
>
> This issue has been escalated to me. I've taken a look at the requests and 
> responses you provided, and I can't determine what you may be doing wrong. 
> I'm going to reach out to the engineering team responsible for this feature 
> to understand the intended usage and how to interpret this error message. I 
> will get back to you as soon as I have any information to share.
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5001UXTPqy:ref
>

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Re: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hello,

This issue has been escalated to me. I've taken a look at the requests and 
responses you provided, and I can't determine what you may be doing wrong. I'm 
going to reach out to the engineering team responsible for this feature to 
understand the intended usage and how to interpret this error message. I will 
get back to you as soon as I have any information to share.

Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5001UXTPqy:ref

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Re: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hi Sudhakar,

Thank you for providing this information. My team is further investigating the 
issue and will let you know when there is an update.

Regards,
Mitchell
Google Ads API Team
ref:_00D1U1174p._5001UXTPqy:ref

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Re: frequencyCaps timeLength set by default to 1

[sudhakar dadi]

Hi Mitcherll,

I have tried campaign creation using postman with time_length value more 
than 1. But I am getting error from google ads. Please see my request and 
error message below.

*Request:*
{
  "key": {
"level": "AD_GROUP",
"eventType": "IMPRESSION",
"timeUnit": "DAY",
"timeLength": 10
  },
  "cap": 1
}
*Response:*
 {
  "error": {
"code": 400,
"message": "Request contains an invalid argument.",
"status": "INVALID_ARGUMENT",
"details": [
  {
"@type": 
"type.googleapis.com/google.ads.googleads.v2.errors.GoogleAdsFailure",
"errors": [
  {
"errorCode": {
  "rangeError": "TOO_HIGH"
},
"message": "Too high.",
"trigger": {
  "stringValue": ""
},
"location": {
  "fieldPathElements": [
{
  "fieldName": "operations",
  "index": "0"
},
{
  "fieldName": "create"
},
{
  "fieldName": "frequency_caps",
  "index": "0"
},
{
  "fieldName": "key"
},
{
  "fieldName": "time_length"
}
  ]
}
  }
]
  }
]
  }
}

Am I passing the time_lenght value properly?

On Friday, February 28, 2020 at 12:23:24 AM UTC+5:30, adsapiforumadvisor 
wrote:
>
> Hi,
>
> Thank you for reaching out. As explained here 
> ,
>  
> the time_length is the number of time_units that the FrequencyCap exists. 
> In this case, since you didn't specify the time_length, it defaulted to 1 
> meaning that it would only be applied for 1 day. If you would like the 
> FrequencyCap to last for a longer period of time, you should explicitly set 
> that.
>
> Regards,
> Mitchell
> Google Ads API Team
>
> ref:_00D1U1174p._5001UXTPqy:ref
>

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Re: frequencyCaps timeLength set by default to 1

[ManzoniPlusTest ManzoniPlusTest]

Hi Support,
Thanks for the feedback, one question by my side the time_length is applied 
starting from the first day of the campaign or starting from the date of 
setting.
E.g. : suppose that i have a running campaign and i want to add a frequency 
cap with value 10 , unit day and time_length =5 
what will happen?

1) i will have the cap for the next 5 days each day max 10 impressions per 
user

2)It depends on the starting of the campaign , if campaign was started more 
than 5 days ago no capping is actually set

3) I will have the cap for the next 5 days, total number of impression 
within 5 days will be 10 (but on the 6th day new capping period)

There is any possibility to set the cap for all the campaign duration?

Kindest regards


On Thursday, February 27, 2020 at 7:53:24 PM UTC+1, adsapiforumadvisor 
wrote:
>
> Hi,
>
> Thank you for reaching out. As explained here 
> ,
>  
> the time_length is the number of time_units that the FrequencyCap exists. 
> In this case, since you didn't specify the time_length, it defaulted to 1 
> meaning that it would only be applied for 1 day. If you would like the 
> FrequencyCap to last for a longer period of time, you should explicitly set 
> that.
>
> Regards,
> Mitchell
> Google Ads API Team
>
> ref:_00D1U1174p._5001UXTPqy:ref
>

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RE: frequencyCaps timeLength set by default to 1

[Google Ads API Forum Advisor Prod]

Hi,

Thank you for reaching out. As explained here, the time_length is the number of 
time_units that the FrequencyCap exists. In this case, since you didn't specify 
the time_length, it defaulted to 1 meaning that it would only be applied for 1 
day. If you would like the FrequencyCap to last for a longer period of time, 
you should explicitly set that.

Regards,
Mitchell
Google Ads API Team
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