Re: Error Linking MCC Test Account

[Paul Matthews (AdWords API Team)]

Here's the test account 
pagelink.

Regards,

- Paul, AdWords API Team.

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Re: Error Linking MCC Test Account

[Paul Matthews (AdWords API Team)]

Hi Rakesh,

Please see the answers inline:

On Friday, 20 December 2013 13:40:48 UTC, Rakesh R wrote:
>
> 1. For linking the test account to the test MCC account i should choose 
> the option 'Link existing account' in my client center page right?
>

The best way to create test accounts is to log into the test mcc and create 
accounts. All accounts created through the test mcc will be test accounts.
 

> 2. Which email and password should i use in the auth.ini file? Should i 
> use the test account credentials or the MCC test account credentials?
>

We recommend against providing emails and passwords in the auth.ini file as 
these are ClientLogin credentials. Instead, we suggest you use OAuth2. In 
either case, you would use your test authentication details. In the case of 
OAuth, this would mean you would paste the authorization URL into the test 
account window and offer consent there.
 

> 3. the client customer id is one that is shown in the top right when i log 
> into my test account right? or is it the id that is displayed in a table 
> once i create a new account in the text MCC account?
>

The clientCustomerId is the id of the account you want to access. So in 
this case, that would be the test account, yes.

The test accounts page has this information and more.

Regards,

- Paul, AdWords API Team.

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Re: Error Linking MCC Test Account

[Rakesh R]

hi i am using the php client library. Could you please help me with these 
doubts:

1. For linking the test account to the test MCC account i should choose the 
option 'Link existing account' in my client center page right?

2. Which email and password should i use in the auth.ini file? Should i use 
the test account credentials or the MCC test account credentials?

3. the client customer id is one that is shown in the top right when i log 
into my test account right? or is it the id that is displayed in a table 
once i create a new account in the text MCC account?

Thanks

On Thursday, December 19, 2013 10:38:58 PM UTC+5:30, Paul Matthews (AdWords 
API Team) wrote:
>
> Hi Jeremy,
>
> So talking with the team it appears I'm giving you out dated information.
>
> The correct resolution is:
>
>- Only use the Test MCC to create test accounts, it's no longer 
>possible to create Test Accounts under a non-test account (this was the 
>misinformation I was giving you before, please disregard my previous 
>comment on this).
>- Use the credentials (developer_token, client_id, client_secret) from 
>your production MCC account, but specify the clientCustomerId from your 
>Test Account.
>- All accounts created under the Test MCC will be marked as test 
>accounts. You would create them using the 
> ManagedCustomerService
>  (specify 
>the clientCustomerId of the MCC).
>
> Regards,
>
> - Paul, AdWords API Team.
>

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Re: Error Linking MCC Test Account

[Paul Matthews (AdWords API Team)]

Hi Jeremy,

So talking with the team it appears I'm giving you out dated information.

The correct resolution is:

   - Only use the Test MCC to create test accounts, it's no longer possible 
   to create Test Accounts under a non-test account (this was the 
   misinformation I was giving you before, please disregard my previous 
   comment on this).
   - Use the credentials (developer_token, client_id, client_secret) from 
   your production MCC account, but specify the clientCustomerId from your 
   Test Account.
   - All accounts created under the Test MCC will be marked as test 
   accounts. You would create them using the 
ManagedCustomerService
 (specify 
   the clientCustomerId of the MCC).

Regards,

- Paul, AdWords API Team.

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Re: Error Linking MCC Test Account

[Jeremy Aube]

I had thought we couldn't create test accounts anymore except through a 
Test MCC. Is that no longer true?

On Friday, December 6, 2013 11:33:19 AM UTC-5, Paul Matthews (AdWords API 
Team) wrote:
>
> Hi Jeremy,
>
> The best solution I can suggest is to use an active MCC account and create 
> test accounts under it.
>
> Is there a particular reason why you're trying to use the test MCC account?
>
> Regards,
>
> - Paul, AdWords API Team.
>
> On Thursday, 10 October 2013 16:43:33 UTC+1, Jeremy Aube wrote:
>>
>> Here's the response I received:
>>
>> Further to our conversation, I have spoken with the specialist team who 
>> confirmed that the account 992-886-5208 is a dormant API test account and 
>> serves no functionality. Adding it to the existing MCC is not possible, 
>> hence the error message.
>>
>> There is no opportunity to avail of any of the functions within this 
>> account as opposed to a standard AdWords account and the account has been 
>> closed as a test account for a few days now.
>> So I'm not sure where to go from here. I tried the following work 
>> arounds, but neither of them worked:
>>
>> 1. Linking a brand new test MCC account (less than a minute old) to 
>> another MCC. 
>> 2. Linking a live account to the test MCC account. If this had worked, I 
>> would have then tried linking the test MCC account to another MCC, with the 
>> idea that it might work now that it has a live account nested under it.
>>
>> I also tested linking one test MCC account to another test MCC, which 
>> works fine, but doesn't solve the issue at hand.
>>
>> Is there any way we can change the MCC linking rules to allow for linking 
>> closed accounts? Or is there perhaps some other work around we could use?
>>
>> On Thursday, October 10, 2013 7:00:02 AM UTC-4, Paul Matthews (AdWords 
>> API Team) wrote:
>>>
>>> Hi Jeremy,
>>>
>>> Can you report a bug in myclientcentre, they'll be able to investigate 
>>> the issue and solve it for you.
>>>
>>> Regards,
>>>
>>> - Paul, AdWords API Team.
>>>
>>> On Monday, 7 October 2013 15:04:44 UTC+1, Jeremy Aube wrote:

 Just wanted to follow up on this as I'm still not able to link the test 
 MCC to a non-test MCC. After I click the "Link existing accounts" button, 
 enter the customer id of the test MCC into the textbox, and click the 
 "Continue" button, all I get is the following:

 The following customer IDs had errors
 992-886-5208

 An error occurred. Please try again later.

 If instead enter the customer ID of a non-test MCC, everything works 
 just fine. 



 On Friday, September 27, 2013 7:56:02 AM UTC-4, Jeremy Aube wrote:
>
> Hi Paul,
>
> There error is occurring before I get a chance to put in the 
> descriptive name. I tried linking a non-test MCC and that worked fine, so 
> I 
> think this has something to do with linking test MCCs.
>
> Jeremy
>
>
> On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords 
> API Team) wrote:
>>
>> Hi Jeremy,
>>
>> It looks to me as though you've not included a "descriptive name" for 
>> the linked MCC account. Please try again including a descriptive name.
>>
>> Regards,
>>
>> - Paul, AdWords API Team.
>>
>> On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:
>>>
>>> I tried linking an MCC test account to a standard MCC account to be 
>>> managed by the standard MCC account, but received the following error:
>>>
>>>
>>>- Enter descriptive names
>>>
>>> Enter client names (optional)
>>> The following customer IDs had errors
>>> 992-886-5208An error occurred. Please try again later.
>>> Back
>>>  
>>> Request client approval
>>> © 2013 Google | AdWords 
>>> Home
>>>  | Editorial 
>>> Guidelines
>>>  | Privacy Policy 
>>>
>>> Does this mean I can't link the two MCCs or is this an issue that 
>>> can be resolved?
>>>
>>

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Re: Error Linking MCC Test Account

[Paul Matthews (AdWords API Team)]

Hi Jeremy,

The best solution I can suggest is to use an active MCC account and create 
test accounts under it.

Is there a particular reason why you're trying to use the test MCC account?

Regards,

- Paul, AdWords API Team.

On Thursday, 10 October 2013 16:43:33 UTC+1, Jeremy Aube wrote:
>
> Here's the response I received:
>
> Further to our conversation, I have spoken with the specialist team who 
> confirmed that the account 992-886-5208 is a dormant API test account and 
> serves no functionality. Adding it to the existing MCC is not possible, 
> hence the error message.
>
> There is no opportunity to avail of any of the functions within this 
> account as opposed to a standard AdWords account and the account has been 
> closed as a test account for a few days now.
> So I'm not sure where to go from here. I tried the following work arounds, 
> but neither of them worked:
>
> 1. Linking a brand new test MCC account (less than a minute old) to 
> another MCC. 
> 2. Linking a live account to the test MCC account. If this had worked, I 
> would have then tried linking the test MCC account to another MCC, with the 
> idea that it might work now that it has a live account nested under it.
>
> I also tested linking one test MCC account to another test MCC, which 
> works fine, but doesn't solve the issue at hand.
>
> Is there any way we can change the MCC linking rules to allow for linking 
> closed accounts? Or is there perhaps some other work around we could use?
>
> On Thursday, October 10, 2013 7:00:02 AM UTC-4, Paul Matthews (AdWords API 
> Team) wrote:
>>
>> Hi Jeremy,
>>
>> Can you report a bug in myclientcentre, they'll be able to investigate 
>> the issue and solve it for you.
>>
>> Regards,
>>
>> - Paul, AdWords API Team.
>>
>> On Monday, 7 October 2013 15:04:44 UTC+1, Jeremy Aube wrote:
>>>
>>> Just wanted to follow up on this as I'm still not able to link the test 
>>> MCC to a non-test MCC. After I click the "Link existing accounts" button, 
>>> enter the customer id of the test MCC into the textbox, and click the 
>>> "Continue" button, all I get is the following:
>>>
>>> The following customer IDs had errors
>>> 992-886-5208
>>>
>>> An error occurred. Please try again later.
>>>
>>> If instead enter the customer ID of a non-test MCC, everything works 
>>> just fine. 
>>>
>>>
>>>
>>> On Friday, September 27, 2013 7:56:02 AM UTC-4, Jeremy Aube wrote:

 Hi Paul,

 There error is occurring before I get a chance to put in the 
 descriptive name. I tried linking a non-test MCC and that worked fine, so 
 I 
 think this has something to do with linking test MCCs.

 Jeremy


 On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords 
 API Team) wrote:
>
> Hi Jeremy,
>
> It looks to me as though you've not included a "descriptive name" for 
> the linked MCC account. Please try again including a descriptive name.
>
> Regards,
>
> - Paul, AdWords API Team.
>
> On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:
>>
>> I tried linking an MCC test account to a standard MCC account to be 
>> managed by the standard MCC account, but received the following error:
>>
>>
>>- Enter descriptive names
>>
>> Enter client names (optional)
>> The following customer IDs had errors
>> 992-886-5208An error occurred. Please try again later.
>> Back
>>  
>> Request client approval
>> © 2013 Google | AdWords 
>> Home
>>  | Editorial 
>> Guidelines
>>  | Privacy Policy 
>>
>> Does this mean I can't link the two MCCs or is this an issue that can 
>> be resolved?
>>
>

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http://groups.google.com/group/adwords-api
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Re: Error Linking MCC Test Account

[Jeremy Aube]

Here's the response I received:

Further to our conversation, I have spoken with the specialist team who 
confirmed that the account 992-886-5208 is a dormant API test account and 
serves no functionality. Adding it to the existing MCC is not possible, 
hence the error message.

There is no opportunity to avail of any of the functions within this 
account as opposed to a standard AdWords account and the account has been 
closed as a test account for a few days now.
So I'm not sure where to go from here. I tried the following work arounds, 
but neither of them worked:

1. Linking a brand new test MCC account (less than a minute old) to another 
MCC. 
2. Linking a live account to the test MCC account. If this had worked, I 
would have then tried linking the test MCC account to another MCC, with the 
idea that it might work now that it has a live account nested under it.

I also tested linking one test MCC account to another test MCC, which works 
fine, but doesn't solve the issue at hand.

Is there any way we can change the MCC linking rules to allow for linking 
closed accounts? Or is there perhaps some other work around we could use?

On Thursday, October 10, 2013 7:00:02 AM UTC-4, Paul Matthews (AdWords API 
Team) wrote:
>
> Hi Jeremy,
>
> Can you report a bug in myclientcentre, they'll be able to investigate the 
> issue and solve it for you.
>
> Regards,
>
> - Paul, AdWords API Team.
>
> On Monday, 7 October 2013 15:04:44 UTC+1, Jeremy Aube wrote:
>>
>> Just wanted to follow up on this as I'm still not able to link the test 
>> MCC to a non-test MCC. After I click the "Link existing accounts" button, 
>> enter the customer id of the test MCC into the textbox, and click the 
>> "Continue" button, all I get is the following:
>>
>> The following customer IDs had errors
>> 992-886-5208
>>
>> An error occurred. Please try again later.
>>
>> If instead enter the customer ID of a non-test MCC, everything works just 
>> fine. 
>>
>>
>>
>> On Friday, September 27, 2013 7:56:02 AM UTC-4, Jeremy Aube wrote:
>>>
>>> Hi Paul,
>>>
>>> There error is occurring before I get a chance to put in the descriptive 
>>> name. I tried linking a non-test MCC and that worked fine, so I think this 
>>> has something to do with linking test MCCs.
>>>
>>> Jeremy
>>>
>>>
>>> On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords 
>>> API Team) wrote:

 Hi Jeremy,

 It looks to me as though you've not included a "descriptive name" for 
 the linked MCC account. Please try again including a descriptive name.

 Regards,

 - Paul, AdWords API Team.

 On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:
>
> I tried linking an MCC test account to a standard MCC account to be 
> managed by the standard MCC account, but received the following error:
>
>
>- Enter descriptive names
>
> Enter client names (optional)
> The following customer IDs had errors
> 992-886-5208An error occurred. Please try again later.
> Back
>  
> Request client approval
> © 2013 Google | AdWords 
> Home
>  | Editorial 
> Guidelines
>  | Privacy Policy 
>
> Does this mean I can't link the two MCCs or is this an issue that can 
> be resolved?
>


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Re: Error Linking MCC Test Account

[Paul Matthews (AdWords API Team)]

Hi Jeremy,

Can you report a bug in myclientcentre, they'll be able to investigate the 
issue and solve it for you.

Regards,

- Paul, AdWords API Team.

On Monday, 7 October 2013 15:04:44 UTC+1, Jeremy Aube wrote:
>
> Just wanted to follow up on this as I'm still not able to link the test 
> MCC to a non-test MCC. After I click the "Link existing accounts" button, 
> enter the customer id of the test MCC into the textbox, and click the 
> "Continue" button, all I get is the following:
>
> The following customer IDs had errors
> 992-886-5208
>
> An error occurred. Please try again later.
>
> If instead enter the customer ID of a non-test MCC, everything works just 
> fine. 
>
>
>
> On Friday, September 27, 2013 7:56:02 AM UTC-4, Jeremy Aube wrote:
>>
>> Hi Paul,
>>
>> There error is occurring before I get a chance to put in the descriptive 
>> name. I tried linking a non-test MCC and that worked fine, so I think this 
>> has something to do with linking test MCCs.
>>
>> Jeremy
>>
>>
>> On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords 
>> API Team) wrote:
>>>
>>> Hi Jeremy,
>>>
>>> It looks to me as though you've not included a "descriptive name" for 
>>> the linked MCC account. Please try again including a descriptive name.
>>>
>>> Regards,
>>>
>>> - Paul, AdWords API Team.
>>>
>>> On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:

 I tried linking an MCC test account to a standard MCC account to be 
 managed by the standard MCC account, but received the following error:


- Enter descriptive names

 Enter client names (optional)
 The following customer IDs had errors
 992-886-5208An error occurred. Please try again later.
 Back
  
 Request client approval
 © 2013 Google | AdWords 
 Home
  | Editorial 
 Guidelines
  | Privacy Policy 

 Does this mean I can't link the two MCCs or is this an issue that can 
 be resolved?

>>>

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Re: Error Linking MCC Test Account

[Jeremy Aube]

Just wanted to follow up on this as I'm still not able to link the test MCC 
to a non-test MCC. After I click the "Link existing accounts" button, enter 
the customer id of the test MCC into the textbox, and click the "Continue" 
button, all I get is the following:

The following customer IDs had errors
992-886-5208

An error occurred. Please try again later.

If instead enter the customer ID of a non-test MCC, everything works just 
fine. 



On Friday, September 27, 2013 7:56:02 AM UTC-4, Jeremy Aube wrote:
>
> Hi Paul,
>
> There error is occurring before I get a chance to put in the descriptive 
> name. I tried linking a non-test MCC and that worked fine, so I think this 
> has something to do with linking test MCCs.
>
> Jeremy
>
>
> On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords API 
> Team) wrote:
>>
>> Hi Jeremy,
>>
>> It looks to me as though you've not included a "descriptive name" for the 
>> linked MCC account. Please try again including a descriptive name.
>>
>> Regards,
>>
>> - Paul, AdWords API Team.
>>
>> On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:
>>>
>>> I tried linking an MCC test account to a standard MCC account to be 
>>> managed by the standard MCC account, but received the following error:
>>>
>>>
>>>- Enter descriptive names
>>>
>>> Enter client names (optional)
>>> The following customer IDs had errors
>>> 992-886-5208An error occurred. Please try again later.
>>> Back
>>>  
>>> Request client approval
>>> © 2013 Google | AdWords 
>>> Home
>>>  | Editorial 
>>> Guidelines
>>>  | Privacy Policy 
>>>
>>> Does this mean I can't link the two MCCs or is this an issue that can be 
>>> resolved?
>>>
>>

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http://groups.google.com/group/adwords-api
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Re: Error Linking MCC Test Account

[Jeremy Aube]

Hi Paul,

There error is occurring before I get a chance to put in the descriptive 
name. I tried linking a non-test MCC and that worked fine, so I think this 
has something to do with linking test MCCs.

Jeremy


On Friday, September 27, 2013 6:14:21 AM UTC-4, Paul Matthews (AdWords API 
Team) wrote:
>
> Hi Jeremy,
>
> It looks to me as though you've not included a "descriptive name" for the 
> linked MCC account. Please try again including a descriptive name.
>
> Regards,
>
> - Paul, AdWords API Team.
>
> On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:
>>
>> I tried linking an MCC test account to a standard MCC account to be 
>> managed by the standard MCC account, but received the following error:
>>
>>
>>- Enter descriptive names
>>
>> Enter client names (optional)
>> The following customer IDs had errors
>> 992-886-5208An error occurred. Please try again later.
>> Back
>>  
>> Request client approval
>> © 2013 Google | AdWords 
>> Home
>>  | Editorial 
>> Guidelines
>>  | Privacy Policy 
>>
>> Does this mean I can't link the two MCCs or is this an issue that can be 
>> resolved?
>>
>

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Re: Error Linking MCC Test Account

[Paul Matthews (AdWords API Team)]

Hi Jeremy,

It looks to me as though you've not included a "descriptive name" for the 
linked MCC account. Please try again including a descriptive name.

Regards,

- Paul, AdWords API Team.

On Tuesday, 24 September 2013 20:06:52 UTC+1, Jeremy Aube wrote:
>
> I tried linking an MCC test account to a standard MCC account to be 
> managed by the standard MCC account, but received the following error:
>
>
>- Enter descriptive names
>
> Enter client names (optional)
> The following customer IDs had errors
> 992-886-5208An error occurred. Please try again later.
> Back
>  
> Request client approval
> © 2013 Google | AdWords 
> Home
>  | Editorial 
> Guidelines
>  | Privacy Policy 
>
> Does this mean I can't link the two MCCs or is this an issue that can be 
> resolved?
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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