Re: No value returned from AdGroupCriterionService mutate
Hi Joel, The core engineering team is still actively working on the issue, but I don't have an estimate as to when it will be complete. Best, - Eric On Jan 20, 9:03 am, joel joel.patt...@gmail.com wrote: Hi Eric, any update on this issue? We are still seeing the error occur, even on accounts less than a month old. Thanks, Joel On Jan 7, 5:21 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: HiJoel, That's interesting, it looks like that type of error isn't being handled correctly with partialFailure enabled. I'll pass this information on to the core engineering team. Best, - Eric On Jan 7, 10:38 am,joeljoel.patt...@gmail.com wrote: Interesting: when I changed partialFailure to false, the API call starting throwing an AxisFault instead of simply returning null. The Api Error was the following: AdGroupCriterionLimitExceeded.ACCOUNT_LIMIT Enclosing Id = 2440153893 EntityCountLimitExceededReason ACCOUNT_LIMIT Limit = 5 Some sample request Ids with partialFailure = false. WIth partialFailure true, these still return null instead of reporting an Api Error. 37071b4ff056a9c5b9bd0d6a0092dd80 ed0df8e7aedca0aa4adc096f04248d8d 250eb08c5627f210622675cc955e9b0e Joel On Jan 6, 11:07 am, AdWords API Advisor adwordsapiadvi...@google.com wrote: HiJoel, The core engineering team is having a hard time finding the root cause of the problem. Can you try running a request against one of these accounts with the partialFailure header set to false? The hope is that this will allow the underlying error to bubble up to the surface, making it easier to debug. Thanks, - Eric On Jan 4, 5:14 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: HiJoel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core engineering team to see if that helps them identify the issue. Best, - Eric On Jan 3, 9:48 am,joeljoel.patt...@gmail.com wrote: Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: HiJoel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am,joeljoel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send
Re: No value returned from AdGroupCriterionService mutate
Interesting: when I changed partialFailure to false, the API call starting throwing an AxisFault instead of simply returning null. The Api Error was the following: AdGroupCriterionLimitExceeded.ACCOUNT_LIMIT Enclosing Id = 2440153893 EntityCountLimitExceededReason ACCOUNT_LIMIT Limit = 5 Some sample request Ids with partialFailure = false. WIth partialFailure true, these still return null instead of reporting an Api Error. 37071b4ff056a9c5b9bd0d6a0092dd80 ed0df8e7aedca0aa4adc096f04248d8d 250eb08c5627f210622675cc955e9b0e Joel On Jan 6, 11:07 am, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, The core engineering team is having a hard time finding the root cause of the problem. Can you try running a request against one of these accounts with the partialFailure header set to false? The hope is that this will allow the underlying error to bubble up to the surface, making it easier to debug. Thanks, - Eric On Jan 4, 5:14 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core engineering team to see if that helps them identify the issue. Best, - Eric On Jan 3, 9:48 am, joel joel.patt...@gmail.com wrote: Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: No value returned from AdGroupCriterionService mutate
Hi Joel, That's interesting, it looks like that type of error isn't being handled correctly with partialFailure enabled. I'll pass this information on to the core engineering team. Best, - Eric On Jan 7, 10:38 am, joel joel.patt...@gmail.com wrote: Interesting: when I changed partialFailure to false, the API call starting throwing an AxisFault instead of simply returning null. The Api Error was the following: AdGroupCriterionLimitExceeded.ACCOUNT_LIMIT Enclosing Id = 2440153893 EntityCountLimitExceededReason ACCOUNT_LIMIT Limit = 5 Some sample request Ids with partialFailure = false. WIth partialFailure true, these still return null instead of reporting an Api Error. 37071b4ff056a9c5b9bd0d6a0092dd80 ed0df8e7aedca0aa4adc096f04248d8d 250eb08c5627f210622675cc955e9b0e Joel On Jan 6, 11:07 am, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, The core engineering team is having a hard time finding the root cause of the problem. Can you try running a request against one of these accounts with the partialFailure header set to false? The hope is that this will allow the underlying error to bubble up to the surface, making it easier to debug. Thanks, - Eric On Jan 4, 5:14 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core engineering team to see if that helps them identify the issue. Best, - Eric On Jan 3, 9:48 am, joel joel.patt...@gmail.com wrote: Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: No value returned from AdGroupCriterionService mutate
Hi Joel, The core engineering team is having a hard time finding the root cause of the problem. Can you try running a request against one of these accounts with the partialFailure header set to false? The hope is that this will allow the underlying error to bubble up to the surface, making it easier to debug. Thanks, - Eric On Jan 4, 5:14 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core engineering team to see if that helps them identify the issue. Best, - Eric On Jan 3, 9:48 am, joel joel.patt...@gmail.com wrote: Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: No value returned from AdGroupCriterionService mutate
Hi Joel, Looking deeper, I can see that it is affecting those two account 100% of the time, and the rest of your accounts not at all. The problem appeared temporary to me at first because you had stopped making requests to those certain accounts. I'll pass this information along to the core engineering team to see if that helps them identify the issue. Best, - Eric On Jan 3, 9:48 am, joel joel.patt...@gmail.com wrote: Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: No value returned from AdGroupCriterionService mutate
Unfortunately this is still occurring on at least several accounts. I forwarded the account ids to apiadvisor and our rep. Can you please continuing researching the issue? Let me know if you need any additional details. On Dec 29 2010, 1:16 pm, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
Re: No value returned from AdGroupCriterionService mutate
Hi Joel, Looking at the logs it seems like this was a temporary issue. I'll follow up with the core engineering team to see if they have any insight, but let me know if you see the problem return. Best, - Eric Koleda, AdWords API Team On Dec 23, 8:49 am, joel joel.patt...@gmail.com wrote: Over the past 2 weeks at least 3 of our accounts are now experiencing strange behavior when we attempt to add new Keywords with AdGroupCriterionService mutate(). Whenever we make the API call, no value is returned and no exception is thrown. A sample request Id is e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. The SOAP response is: ?xml version=1.0 encoding=UTF-8?soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/ envelope/soap:HeaderResponseHeader xmlns=https:// adwords.google.com/api/adwords/cm/ v201008requestIde654cb6af5c384e2e2b3b2c5be607331/ requestIdoperations27/operationsresponseTime751/ responseTimeunits405/units/ResponseHeader/ soap:Headersoap:BodymutateResponse xmlns=https:// adwords.google.com/api/adwords/cm/v201008//soap:Body/ soap:Envelope Other sample request Ids from this same account: 38eebdb7603c705ec7d52db4fc0fafee d4f20e39fd3f6fe564e408f324af8074 Code is: AdGroupCriterionServiceInterface criterionSvc = user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); AdGroupCriterionReturnValue value = criterionSvc.mutate(lUpdates.toArray(new AdGroupCriterionOperation[lUpdates.size()])); // When call returns, value object is null, no exception I'd appreciate it if someone could research this since it seems to be happening with increased frequency, thank you. -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
