Re: Offline Conversions Uploaded via SOAP API not appearing in Adwords Account

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi,

Regardless of the date of the *conversion*, all conversions for a given 
click (GCLID) will appear in reports under the date of the *click*.

The date and time on the conversion upload serves a few purposes:

   1. Used to validate that the conversion is after the click (as you 
   mentioned).
   2. Also used in other validation rules 
   
,
 
   such as confirming that the conversion is within the click-through 
   conversion lookback window.
   3. Allows AdWords to ignore duplicates (since only one conversion value 
   is allowed per GCLID/conversiontype/date+time).

Hope that helps.

Cheers,
Josh, AdWords API Team

On Tuesday, April 26, 2016 at 12:08:08 PM UTC-4, James wrote:
>
> Thank you very much for your response.  Forgive my ignorance, but I'm not 
> sure that I follow.  If the conversion is passed in with a time of 
> conversion set to America/Chicago for the 16th, what exactly is happening 
> that makes it appear on the 15th?  Does the GCLID have an associated time 
> stamp with it that indicates the time of the click and the date I provided 
> in conversion upload is just to make sure that the conversion happened 
> after the click?
>
> Again, sorry for the confusion.  I really appreciate your help in 
> understanding.
>
> On Monday, April 25, 2016 at 12:41:07 PM UTC-5, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi James,
>>
>> The dates in reports are based on the account's time zone. In this case, 
>> the account's time zone is Central Time, so given your click date/time of 
>> *2016-04-16 
>> 02:00 UTC*, that click's data will actually show up on reports and in 
>> the user interface on *2016-04-15*, since conversions appear under the 
>> date of the *click*, not the date of the conversion.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Monday, April 25, 2016 at 12:36:18 PM UTC-4, James wrote:
>>>
>>> I thought it might have something to do with that, but I tried uploading 
>>> a conversion on Friday, and today it's still not showing up in our Adwords 
>>> account, despite it appearing that I'm getting a valid response back from 
>>> the Adwords API.  Is there any way you can look into the request ID I've 
>>> gotten back and let me know if there's something wrong?
>>>
>>> On Monday, April 25, 2016 at 11:11:11 AM UTC-5, Anthony Madrigal wrote:

 Hi James,

 It takes up to 3 hours for offline conversions to appear in your 
 AdWords account. This may be the reason you are not seeing them yet. Here 
 is a list 
 
  of 
 more reasons why your conversions may not appear. 

 Regards,
 Anthony
 AdWords API Team

>>>

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Re: Offline Conversions Uploaded via SOAP API not appearing in Adwords Account

[James]

Thank you very much for your response.  Forgive my ignorance, but I'm not 
sure that I follow.  If the conversion is passed in with a time of 
conversion set to America/Chicago for the 16th, what exactly is happening 
that makes it appear on the 15th?  Does the GCLID have an associated time 
stamp with it that indicates the time of the click and the date I provided 
in conversion upload is just to make sure that the conversion happened 
after the click?

Again, sorry for the confusion.  I really appreciate your help in 
understanding.

On Monday, April 25, 2016 at 12:41:07 PM UTC-5, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi James,
>
> The dates in reports are based on the account's time zone. In this case, 
> the account's time zone is Central Time, so given your click date/time of 
> *2016-04-16 
> 02:00 UTC*, that click's data will actually show up on reports and in the 
> user interface on *2016-04-15*, since conversions appear under the date 
> of the *click*, not the date of the conversion.
>
> Thanks,
> Josh, AdWords API Team
>
> On Monday, April 25, 2016 at 12:36:18 PM UTC-4, James wrote:
>>
>> I thought it might have something to do with that, but I tried uploading 
>> a conversion on Friday, and today it's still not showing up in our Adwords 
>> account, despite it appearing that I'm getting a valid response back from 
>> the Adwords API.  Is there any way you can look into the request ID I've 
>> gotten back and let me know if there's something wrong?
>>
>> On Monday, April 25, 2016 at 11:11:11 AM UTC-5, Anthony Madrigal wrote:
>>>
>>> Hi James,
>>>
>>> It takes up to 3 hours for offline conversions to appear in your AdWords 
>>> account. This may be the reason you are not seeing them yet. Here is a 
>>> list 
>>> 
>>>  of 
>>> more reasons why your conversions may not appear. 
>>>
>>> Regards,
>>> Anthony
>>> AdWords API Team
>>>
>>

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Re: Offline Conversions Uploaded via SOAP API not appearing in Adwords Account

['Josh Radcliff (AdWords API Team)' via AdWords API Forum]

Hi James,

The dates in reports are based on the account's time zone. In this case, 
the account's time zone is Central Time, so given your click date/time of 
*2016-04-16 
02:00 UTC*, that click's data will actually show up on reports and in the 
user interface on *2016-04-15*, since conversions appear under the date of 
the *click*, not the date of the conversion.

Thanks,
Josh, AdWords API Team

On Monday, April 25, 2016 at 12:36:18 PM UTC-4, James wrote:
>
> I thought it might have something to do with that, but I tried uploading a 
> conversion on Friday, and today it's still not showing up in our Adwords 
> account, despite it appearing that I'm getting a valid response back from 
> the Adwords API.  Is there any way you can look into the request ID I've 
> gotten back and let me know if there's something wrong?
>
> On Monday, April 25, 2016 at 11:11:11 AM UTC-5, Anthony Madrigal wrote:
>>
>> Hi James,
>>
>> It takes up to 3 hours for offline conversions to appear in your AdWords 
>> account. This may be the reason you are not seeing them yet. Here is a 
>> list 
>> 
>>  of 
>> more reasons why your conversions may not appear. 
>>
>> Regards,
>> Anthony
>> AdWords API Team
>>
>

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Re: Offline Conversions Uploaded via SOAP API not appearing in Adwords Account

[James]

I thought it might have something to do with that, but I tried uploading a 
conversion on Friday, and today it's still not showing up in our Adwords 
account, despite it appearing that I'm getting a valid response back from 
the Adwords API.  Is there any way you can look into the request ID I've 
gotten back and let me know if there's something wrong?

On Monday, April 25, 2016 at 11:11:11 AM UTC-5, Anthony Madrigal wrote:
>
> Hi James,
>
> It takes up to 3 hours for offline conversions to appear in your AdWords 
> account. This may be the reason you are not seeing them yet. Here is a 
> list 
> 
>  of 
> more reasons why your conversions may not appear. 
>
> Regards,
> Anthony
> AdWords API Team
>

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Offline Conversions Uploaded via SOAP API not appearing in Adwords Account

['Anthony Madrigal' via AdWords API Forum]

Hi James,

It takes up to 3 hours for offline conversions to appear in your AdWords 
account. This may be the reason you are not seeing them yet. Here is a list 

 of 
more reasons why your conversions may not appear. 

Regards,
Anthony
AdWords API Team

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Re: Offline conversions uploaded via SOAP API not appearing in adwords account

[Danial Klimkin]

Hello Jason,


If still in doubt, please send me the upload SOAP logs and your customer ID 
to investigate, *over email* (reply to author on the right).


-Danial, AdWords API Team.


On Friday, January 30, 2015 at 7:42:33 PM UTC+3, Jason Vander Zalm wrote:

 Thanks Daniel,

 I was testing with some additional Click ID's (retrieved via the 
 CLICK_PERFORMANCE_REPORT 
 as suggested in another thread). and now I do have 1 conversion showing up 
 for my new conversion type in adwords (Tools - Conversions). Not sure why 
 the others don't show up though (I am selecting a date range that includes 
 the date of those clicks, as per my apachelog, and those clicks were within 
 the last 90 days). Is there a way to download a detailed list of the 
 conversions (ie so I can see which click that 1 conversion is associated 
 with?

 Thanks!
 Jason. 

 On Friday, January 30, 2015 at 4:44:18 AM UTC-8, Danial Klimkin wrote:

 Hello Jason,


 Please make sure you specify correct date range in the UI. Note, 
 conversion is recorded for the date of the click, not for the date in your 
 API request.


 -Danial, AdWords API Team.


 On Friday, January 30, 2015 at 3:02:02 AM UTC+3, Jason Vander Zalm wrote:

 I'm attempting to upload offline Purchase conversions to our adwords 
 account, based on the following example:


 https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201409/AdvancedOperations/UploadOfflineConversions.php

 It all appears successful (ie no error code is returned), yet when I 
 login to the adwords website and go to Tools - Conversions, the conversion 
 count for the new conversion type still shows 0. I read that it takes a 
 little while for the website to be updated, but I've now waited 3 days... I 
 confirmed the click ID I was testing with was from within the last 90 days. 
 Thoughts/suggestions?

 Here's the log output from the request:

 [Jan 29 2015 16:01:17.00 - INFO] effectiveUser=481-307-7667 
 service=OfflineConversionFeedService method=mutate operators={ADD: 1} 
 responseTime=84 requestId=00050dd34d5830580abf34c89f0052ab operations=1 
 units= server=adwords.google.com isFault=false faultMessage=null



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Re: Offline conversions uploaded via SOAP API not appearing in adwords account

[Jason Vander Zalm]

Thanks Daniel,

I was testing with some additional Click ID's (retrieved via the 
CLICK_PERFORMANCE_REPORT 
as suggested in another thread). and now I do have 1 conversion showing up 
for my new conversion type in adwords (Tools - Conversions). Not sure why 
the others don't show up though (I am selecting a date range that includes 
the date of those clicks, as per my apachelog, and those clicks were within 
the last 90 days). Is there a way to download a detailed list of the 
conversions (ie so I can see which click that 1 conversion is associated 
with?

Thanks!
Jason. 

On Friday, January 30, 2015 at 4:44:18 AM UTC-8, Danial Klimkin wrote:

 Hello Jason,


 Please make sure you specify correct date range in the UI. Note, 
 conversion is recorded for the date of the click, not for the date in your 
 API request.


 -Danial, AdWords API Team.


 On Friday, January 30, 2015 at 3:02:02 AM UTC+3, Jason Vander Zalm wrote:

 I'm attempting to upload offline Purchase conversions to our adwords 
 account, based on the following example:


 https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201409/AdvancedOperations/UploadOfflineConversions.php

 It all appears successful (ie no error code is returned), yet when I 
 login to the adwords website and go to Tools - Conversions, the conversion 
 count for the new conversion type still shows 0. I read that it takes a 
 little while for the website to be updated, but I've now waited 3 days... I 
 confirmed the click ID I was testing with was from within the last 90 days. 
 Thoughts/suggestions?

 Here's the log output from the request:

 [Jan 29 2015 16:01:17.00 - INFO] effectiveUser=481-307-7667 
 service=OfflineConversionFeedService method=mutate operators={ADD: 1} 
 responseTime=84 requestId=00050dd34d5830580abf34c89f0052ab operations=1 
 units= server=adwords.google.com isFault=false faultMessage=null



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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Offline conversions uploaded via SOAP API not appearing in adwords account

[Danial Klimkin]

Hello Jason,


Please make sure you specify correct date range in the UI. Note, conversion 
is recorded for the date of the click, not for the date in your API request.


-Danial, AdWords API Team.


On Friday, January 30, 2015 at 3:02:02 AM UTC+3, Jason Vander Zalm wrote:

 I'm attempting to upload offline Purchase conversions to our adwords 
 account, based on the following example:


 https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201409/AdvancedOperations/UploadOfflineConversions.php

 It all appears successful (ie no error code is returned), yet when I login 
 to the adwords website and go to Tools - Conversions, the conversion count 
 for the new conversion type still shows 0. I read that it takes a little 
 while for the website to be updated, but I've now waited 3 days... I 
 confirmed the click ID I was testing with was from within the last 90 days. 
 Thoughts/suggestions?

 Here's the log output from the request:

 [Jan 29 2015 16:01:17.00 - INFO] effectiveUser=481-307-7667 
 service=OfflineConversionFeedService method=mutate operators={ADD: 1} 
 responseTime=84 requestId=00050dd34d5830580abf34c89f0052ab operations=1 
 units= server=adwords.google.com isFault=false faultMessage=null


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https://plus.google.com/+GoogleAdsDevelopers/posts
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