Re: Unable to connect to the remote server

[Danial Klimkin]

Hello Jeremy,


Please make sure you can access google servers from the box you are running 
the app on. You'll need https port (443) to be accessible for *.google.com.


-Danial, AdWords API Team.


On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>
> Hi,
>  
> Unfortunately I'm getting an error when I try to run GetCampaigns in the 
> c# .net sample that I downloaded from:
>  
>
> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>  
> What's frustrating is that a colleague has managed to get this working in 
> ruby and I'm using the exact same parameters (e.g. ClientCustomerId, 
> UserAgent, DeveloperToken) as he is. The first expectation that I get is : 
> "Unable to connect to the remote server". Then the inner exception is: "A 
> connection attempt failed because the connected party did not properly 
> respond after a period of time, or established connection failed because 
> connected host has failed to respond".
>  
> I've tried this in both v201306 and v201309 but I get the same error.
>  
> Does anyone have any ideas please as to what's gone wrong?
>  
> Thank you
>  
> PS Posted once and my post didn't appear so hoping it doesn't double post
>

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Re: Unable to connect to the remote server

[Jeremy K]

Hi Danial,
 
Thank you - how do I do that.is that a new rule needed in Windows 
firewall?
 
Thanks
Jeremy

On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:

> Hello Jeremy,
>
>
> Please make sure you can access google servers from the box you are 
> running the app on. You'll need https port (443) to be accessible for *.
> google.com.
>
>
> -Danial, AdWords API Team.
>
>
> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>>
>> Hi,
>>  
>> Unfortunately I'm getting an error when I try to run GetCampaigns in the 
>> c# .net sample that I downloaded from:
>>  
>>
>> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>>  
>> What's frustrating is that a colleague has managed to get this working in 
>> ruby and I'm using the exact same parameters (e.g. ClientCustomerId, 
>> UserAgent, DeveloperToken) as he is. The first expectation that I get is : 
>> "Unable to connect to the remote server". Then the inner exception is: "A 
>> connection attempt failed because the connected party did not properly 
>> respond after a period of time, or established connection failed because 
>> connected host has failed to respond".
>>  
>> I've tried this in both v201306 and v201309 but I get the same error.
>>  
>> Does anyone have any ideas please as to what's gone wrong?
>>  
>> Thank you
>>  
>> PS Posted once and my post didn't appear so hoping it doesn't double post
>>
>

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Re: Unable to connect to the remote server

[Jeremy K]

Hi Danial,
 
As far as I'm aware I can access port 443 for *.google.com
 
I've opened up the windows firewall by adding inbound and outbound rules to 
be completely sure.
 
Is there anything else that I need to do in order to access 443? Or do you 
have any other suggestions as to why its not working?
 
Thanks
Jeremy

On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:

> Hello Jeremy,
>
>
> Please make sure you can access google servers from the box you are 
> running the app on. You'll need https port (443) to be accessible for *.
> google.com.
>
>
> -Danial, AdWords API Team.
>
>
> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>>
>> Hi,
>>  
>> Unfortunately I'm getting an error when I try to run GetCampaigns in the 
>> c# .net sample that I downloaded from:
>>  
>>
>> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>>  
>> What's frustrating is that a colleague has managed to get this working in 
>> ruby and I'm using the exact same parameters (e.g. ClientCustomerId, 
>> UserAgent, DeveloperToken) as he is. The first expectation that I get is : 
>> "Unable to connect to the remote server". Then the inner exception is: "A 
>> connection attempt failed because the connected party did not properly 
>> respond after a period of time, or established connection failed because 
>> connected host has failed to respond".
>>  
>> I've tried this in both v201306 and v201309 but I get the same error.
>>  
>> Does anyone have any ideas please as to what's gone wrong?
>>  
>> Thank you
>>  
>> PS Posted once and my post didn't appear so hoping it doesn't double post
>>
>

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Re: Unable to connect to the remote server

[Danial Klimkin]

Hello Jeremy,


Unfortunately we can not advise on the client side setup or network issues. 
The error message sounds like a networking issue to me. Do you happen to 
use a proxy / transparent proxy?


-Danial, AdWords API Team.


On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>
> Hi Danial,
>  
> As far as I'm aware I can access port 443 for *.google.com
>  
> I've opened up the windows firewall by adding inbound and outbound rules 
> to be completely sure.
>  
> Is there anything else that I need to do in order to access 443? Or do you 
> have any other suggestions as to why its not working?
>  
> Thanks
> Jeremy
>
> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>
>> Hello Jeremy,
>>
>>
>> Please make sure you can access google servers from the box you are 
>> running the app on. You'll need https port (443) to be accessible for *.
>> google.com.
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>>>
>>> Hi,
>>>  
>>> Unfortunately I'm getting an error when I try to run GetCampaigns in the 
>>> c# .net sample that I downloaded from:
>>>  
>>>
>>> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>>>  
>>> What's frustrating is that a colleague has managed to get this working 
>>> in ruby and I'm using the exact same parameters (e.g. ClientCustomerId, 
>>> UserAgent, DeveloperToken) as he is. The first expectation that I get is : 
>>> "Unable to connect to the remote server". Then the inner exception is: "A 
>>> connection attempt failed because the connected party did not properly 
>>> respond after a period of time, or established connection failed because 
>>> connected host has failed to respond".
>>>  
>>> I've tried this in both v201306 and v201309 but I get the same error.
>>>  
>>> Does anyone have any ideas please as to what's gone wrong?
>>>  
>>> Thank you
>>>  
>>> PS Posted once and my post didn't appear so hoping it doesn't double post
>>>
>>

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Re: Unable to connect to the remote server

[Jeremy K]

Hi Danial,

Thanks for your reply.

I've been told that yes we do use a transparent proxy. I'm not sure what 
implication that has. Is there a way around it?

I should add that the guy who got your ruby sample working had no problem. 
And I've checked that his config settings (e.g. Developer Token/Customer 
Id) are identical to mine. I just find is strange that it works fine in 
ruby but not .net.

Do you have any other ideas as to what I can do next / what could be 
causing the problem?

Thanks
Jeremy

On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:

> Hello Jeremy,
>
>
> Unfortunately we can not advise on the client side setup or network 
> issues. The error message sounds like a networking issue to me. Do you 
> happen to use a proxy / transparent proxy?
>
>
> -Danial, AdWords API Team.
>
>
> On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>>
>> Hi Danial,
>>  
>> As far as I'm aware I can access port 443 for *.google.com
>>  
>> I've opened up the windows firewall by adding inbound and outbound rules 
>> to be completely sure.
>>  
>> Is there anything else that I need to do in order to access 443? Or do 
>> you have any other suggestions as to why its not working?
>>  
>> Thanks
>> Jeremy
>>
>> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>>
>>> Hello Jeremy,
>>>
>>>
>>> Please make sure you can access google servers from the box you are 
>>> running the app on. You'll need https port (443) to be accessible for *.
>>> google.com.
>>>
>>>
>>> -Danial, AdWords API Team.
>>>
>>>
>>> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:

 Hi,
  
 Unfortunately I'm getting an error when I try to run GetCampaigns in 
 the c# .net sample that I downloaded from:
  

 https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
  
 What's frustrating is that a colleague has managed to get this working 
 in ruby and I'm using the exact same parameters (e.g. ClientCustomerId, 
 UserAgent, DeveloperToken) as he is. The first expectation that I get is : 
 "Unable to connect to the remote server". Then the inner exception is: "A 
 connection attempt failed because the connected party did not properly 
 respond after a period of time, or established connection failed because 
 connected host has failed to respond".
  
 I've tried this in both v201306 and v201309 but I get the same error.
  
 Does anyone have any ideas please as to what's gone wrong?
  
 Thank you
  
 PS Posted once and my post didn't appear so hoping it doesn't double 
 post

>>>

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-- 
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Unable to connect to the remote server

[Danial Klimkin]

Hi Jeremy,


It's not much we can help here with unfortunately, as the issue is your 
local configuration. It is possible ruby picks up some local proxy 
settings, or dot net picks up some "wrong" settings.

I suggest checking with your network administrator.


-Danial, AdWords API Team.


On Wednesday, February 12, 2014 7:02:57 PM UTC+4, Jeremy K wrote:
>
> Hi Danial,
>
> Thanks for your reply.
>
> I've been told that yes we do use a transparent proxy. I'm not sure what 
> implication that has. Is there a way around it?
>
> I should add that the guy who got your ruby sample working had no problem. 
> And I've checked that his config settings (e.g. Developer Token/Customer 
> Id) are identical to mine. I just find is strange that it works fine in 
> ruby but not .net.
>
> Do you have any other ideas as to what I can do next / what could be 
> causing the problem?
>
> Thanks
> Jeremy
>
> On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:
>
>> Hello Jeremy,
>>
>>
>> Unfortunately we can not advise on the client side setup or network 
>> issues. The error message sounds like a networking issue to me. Do you 
>> happen to use a proxy / transparent proxy?
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>>>
>>> Hi Danial,
>>>  
>>> As far as I'm aware I can access port 443 for *.google.com
>>>  
>>> I've opened up the windows firewall by adding inbound and outbound rules 
>>> to be completely sure.
>>>  
>>> Is there anything else that I need to do in order to access 443? Or do 
>>> you have any other suggestions as to why its not working?
>>>  
>>> Thanks
>>> Jeremy
>>>
>>> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>>>
 Hello Jeremy,


 Please make sure you can access google servers from the box you are 
 running the app on. You'll need https port (443) to be accessible for *.
 google.com.


 -Danial, AdWords API Team.


 On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>
> Hi,
>  
> Unfortunately I'm getting an error when I try to run GetCampaigns in 
> the c# .net sample that I downloaded from:
>  
>
> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>  
> What's frustrating is that a colleague has managed to get this working 
> in ruby and I'm using the exact same parameters (e.g. ClientCustomerId, 
> UserAgent, DeveloperToken) as he is. The first expectation that I get is 
> : 
> "Unable to connect to the remote server". Then the inner exception is: "A 
> connection attempt failed because the connected party did not properly 
> respond after a period of time, or established connection failed because 
> connected host has failed to respond".
>  
> I've tried this in both v201306 and v201309 but I get the same error.
>  
> Does anyone have any ideas please as to what's gone wrong?
>  
> Thank you
>  
> PS Posted once and my post didn't appear so hoping it doesn't double 
> post
>


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-- 
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Unable to connect to the remote server

[Jeremy K]

Hi Danial,
 
I've now made some progress - it seems that it works when connected to 
Wifi, but not when connected through the network.
 
So the network administrator is looking into this. However, he asked is 
there a specific URL that we need to unblock? e.g. something.google.com?
 
Thank you
Jeremy

On Thursday, February 13, 2014 9:53:30 AM UTC, Danial Klimkin wrote:

> Hi Jeremy,
>
>
> It's not much we can help here with unfortunately, as the issue is your 
> local configuration. It is possible ruby picks up some local proxy 
> settings, or dot net picks up some "wrong" settings.
>
> I suggest checking with your network administrator.
>
>
> -Danial, AdWords API Team.
>
>
> On Wednesday, February 12, 2014 7:02:57 PM UTC+4, Jeremy K wrote:
>>
>> Hi Danial,
>>
>> Thanks for your reply.
>>
>> I've been told that yes we do use a transparent proxy. I'm not sure what 
>> implication that has. Is there a way around it?
>>
>> I should add that the guy who got your ruby sample working had no 
>> problem. And I've checked that his config settings (e.g. Developer 
>> Token/Customer Id) are identical to mine. I just find is strange that it 
>> works fine in ruby but not .net.
>>
>> Do you have any other ideas as to what I can do next / what could be 
>> causing the problem?
>>
>> Thanks
>> Jeremy
>>
>> On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:
>>
>>> Hello Jeremy,
>>>
>>>
>>> Unfortunately we can not advise on the client side setup or network 
>>> issues. The error message sounds like a networking issue to me. Do you 
>>> happen to use a proxy / transparent proxy?
>>>
>>>
>>> -Danial, AdWords API Team.
>>>
>>>
>>> On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:

 Hi Danial,
  
 As far as I'm aware I can access port 443 for *.google.com
  
 I've opened up the windows firewall by adding inbound and outbound 
 rules to be completely sure.
  
 Is there anything else that I need to do in order to access 443? Or do 
 you have any other suggestions as to why its not working?
  
 Thanks
 Jeremy

 On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:

> Hello Jeremy,
>
>
> Please make sure you can access google servers from the box you are 
> running the app on. You'll need https port (443) to be accessible for *.
> google.com.
>
>
> -Danial, AdWords API Team.
>
>
> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>>
>> Hi,
>>  
>> Unfortunately I'm getting an error when I try to run GetCampaigns in 
>> the c# .net sample that I downloaded from:
>>  
>>
>> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>>  
>> What's frustrating is that a colleague has managed to get this 
>> working in ruby and I'm using the exact same parameters (e.g. 
>> ClientCustomerId, UserAgent, DeveloperToken) as he is. The first 
>> expectation that I get is : "Unable to connect to the remote server". 
>> Then 
>> the inner exception is: "A connection attempt failed because the 
>> connected 
>> party did not properly respond after a period of time, or established 
>> connection failed because connected host has failed to respond".
>>  
>> I've tried this in both v201306 and v201309 but I get the same error.
>>  
>> Does anyone have any ideas please as to what's gone wrong?
>>  
>> Thank you
>>  
>> PS Posted once and my post didn't appear so hoping it doesn't double 
>> post
>>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: Unable to connect to the remote server

[Jeremy K]

This is resolved now by addressing the transparent proxy issues. Thanks for 
your help Danial

On Friday, February 14, 2014 9:06:42 AM UTC, Jeremy K wrote:

> Hi Danial,
>  
> I've now made some progress - it seems that it works when connected to 
> Wifi, but not when connected through the network.
>  
> So the network administrator is looking into this. However, he asked is 
> there a specific URL that we need to unblock? e.g. something.google.com?
>  
> Thank you
> Jeremy
>
> On Thursday, February 13, 2014 9:53:30 AM UTC, Danial Klimkin wrote:
>
>> Hi Jeremy,
>>
>>
>> It's not much we can help here with unfortunately, as the issue is your 
>> local configuration. It is possible ruby picks up some local proxy 
>> settings, or dot net picks up some "wrong" settings.
>>
>> I suggest checking with your network administrator.
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> On Wednesday, February 12, 2014 7:02:57 PM UTC+4, Jeremy K wrote:
>>>
>>> Hi Danial,
>>>
>>> Thanks for your reply.
>>>
>>> I've been told that yes we do use a transparent proxy. I'm not sure what 
>>> implication that has. Is there a way around it?
>>>
>>> I should add that the guy who got your ruby sample working had no 
>>> problem. And I've checked that his config settings (e.g. Developer 
>>> Token/Customer Id) are identical to mine. I just find is strange that it 
>>> works fine in ruby but not .net.
>>>
>>> Do you have any other ideas as to what I can do next / what could be 
>>> causing the problem?
>>>
>>> Thanks
>>> Jeremy
>>>
>>> On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:
>>>
 Hello Jeremy,


 Unfortunately we can not advise on the client side setup or network 
 issues. The error message sounds like a networking issue to me. Do you 
 happen to use a proxy / transparent proxy?


 -Danial, AdWords API Team.


 On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>
> Hi Danial,
>  
> As far as I'm aware I can access port 443 for *.google.com
>  
> I've opened up the windows firewall by adding inbound and outbound 
> rules to be completely sure.
>  
> Is there anything else that I need to do in order to access 443? Or do 
> you have any other suggestions as to why its not working?
>  
> Thanks
> Jeremy
>
> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>
>> Hello Jeremy,
>>
>>
>> Please make sure you can access google servers from the box you are 
>> running the app on. You'll need https port (443) to be accessible for *.
>> google.com.
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>>>
>>> Hi,
>>>  
>>> Unfortunately I'm getting an error when I try to run GetCampaigns in 
>>> the c# .net sample that I downloaded from:
>>>  
>>>
>>> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>>>  
>>> What's frustrating is that a colleague has managed to get this 
>>> working in ruby and I'm using the exact same parameters (e.g. 
>>> ClientCustomerId, UserAgent, DeveloperToken) as he is. The first 
>>> expectation that I get is : "Unable to connect to the remote server". 
>>> Then 
>>> the inner exception is: "A connection attempt failed because the 
>>> connected 
>>> party did not properly respond after a period of time, or established 
>>> connection failed because connected host has failed to respond".
>>>  
>>> I've tried this in both v201306 and v201309 but I get the same error.
>>>  
>>> Does anyone have any ideas please as to what's gone wrong?
>>>  
>>> Thank you
>>>  
>>> PS Posted once and my post didn't appear so hoping it doesn't double 
>>> post
>>>
>>

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-- 
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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Unable to connect to the remote server

[Ashley Xu]

Hi Jeremy,

Could you please share what did you do to resolve the issue? I am facing 
the same problem.

Thanks
Ashley

On Wednesday, February 19, 2014 9:13:50 AM UTC-8, Jeremy K wrote:

> This is resolved now by addressing the transparent proxy issues. Thanks 
> for your help Danial
>
> On Friday, February 14, 2014 9:06:42 AM UTC, Jeremy K wrote:
>
>> Hi Danial,
>>  
>> I've now made some progress - it seems that it works when connected to 
>> Wifi, but not when connected through the network.
>>  
>> So the network administrator is looking into this. However, he asked is 
>> there a specific URL that we need to unblock? e.g. something.google.com?
>>  
>> Thank you
>> Jeremy
>>
>> On Thursday, February 13, 2014 9:53:30 AM UTC, Danial Klimkin wrote:
>>
>>> Hi Jeremy,
>>>
>>>
>>> It's not much we can help here with unfortunately, as the issue is your 
>>> local configuration. It is possible ruby picks up some local proxy 
>>> settings, or dot net picks up some "wrong" settings.
>>>
>>> I suggest checking with your network administrator.
>>>
>>>
>>> -Danial, AdWords API Team.
>>>
>>>
>>> On Wednesday, February 12, 2014 7:02:57 PM UTC+4, Jeremy K wrote:

 Hi Danial,

 Thanks for your reply.

 I've been told that yes we do use a transparent proxy. I'm not sure 
 what implication that has. Is there a way around it?

 I should add that the guy who got your ruby sample working had no 
 problem. And I've checked that his config settings (e.g. Developer 
 Token/Customer Id) are identical to mine. I just find is strange that it 
 works fine in ruby but not .net.

 Do you have any other ideas as to what I can do next / what could be 
 causing the problem?

 Thanks
 Jeremy

 On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:

> Hello Jeremy,
>
>
> Unfortunately we can not advise on the client side setup or network 
> issues. The error message sounds like a networking issue to me. Do you 
> happen to use a proxy / transparent proxy?
>
>
> -Danial, AdWords API Team.
>
>
> On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>>
>> Hi Danial,
>>  
>> As far as I'm aware I can access port 443 for *.google.com
>>  
>> I've opened up the windows firewall by adding inbound and outbound 
>> rules to be completely sure.
>>  
>> Is there anything else that I need to do in order to access 443? Or 
>> do you have any other suggestions as to why its not working?
>>  
>> Thanks
>> Jeremy
>>
>> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>>
>>> Hello Jeremy,
>>>
>>>
>>> Please make sure you can access google servers from the box you are 
>>> running the app on. You'll need https port (443) to be accessible for *.
>>> google.com.
>>>
>>>
>>> -Danial, AdWords API Team.
>>>
>>>
>>> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:

 Hi,
  
 Unfortunately I'm getting an error when I try to run GetCampaigns 
 in the c# .net sample that I downloaded from:
  

 https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
  
 What's frustrating is that a colleague has managed to get this 
 working in ruby and I'm using the exact same parameters (e.g. 
 ClientCustomerId, UserAgent, DeveloperToken) as he is. The first 
 expectation that I get is : "Unable to connect to the remote server". 
 Then 
 the inner exception is: "A connection attempt failed because the 
 connected 
 party did not properly respond after a period of time, or established 
 connection failed because connected host has failed to respond".
  
 I've tried this in both v201306 and v201309 but I get the same 
 error.
  
 Does anyone have any ideas please as to what's gone wrong?
  
 Thank you
  
 PS Posted once and my post didn't appear so hoping it doesn't 
 double post

>>>

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Re: Unable to connect to the remote server

[Bikram Bhuyan]

Hi Team,

Could you please share some information what we should to do fix this 
error? I am facing intermittent issues like sometimes the calls are working 
and sometimes it is returning timeouts. Any input for fixing this will 
really help.

FYI - Our calls are working perfectly fine when using the API version "
v201309". All these issues started after I migrate the calls to API "v201402
".

Thanks,
Bikram.

On Tuesday, July 8, 2014 10:56:26 AM UTC-7, Ashley Xu wrote:
>
> Hi Jeremy,
>
> Could you please share what did you do to resolve the issue? I am facing 
> the same problem.
>
> Thanks
> Ashley
>
> On Wednesday, February 19, 2014 9:13:50 AM UTC-8, Jeremy K wrote:
>
>> This is resolved now by addressing the transparent proxy issues. Thanks 
>> for your help Danial
>>
>> On Friday, February 14, 2014 9:06:42 AM UTC, Jeremy K wrote:
>>
>>> Hi Danial,
>>>  
>>> I've now made some progress - it seems that it works when connected to 
>>> Wifi, but not when connected through the network.
>>>  
>>> So the network administrator is looking into this. However, he asked is 
>>> there a specific URL that we need to unblock? e.g. something.google.com?
>>>  
>>> Thank you
>>> Jeremy
>>>
>>> On Thursday, February 13, 2014 9:53:30 AM UTC, Danial Klimkin wrote:
>>>
 Hi Jeremy,


 It's not much we can help here with unfortunately, as the issue is your 
 local configuration. It is possible ruby picks up some local proxy 
 settings, or dot net picks up some "wrong" settings.

 I suggest checking with your network administrator.


 -Danial, AdWords API Team.


 On Wednesday, February 12, 2014 7:02:57 PM UTC+4, Jeremy K wrote:
>
> Hi Danial,
>
> Thanks for your reply.
>
> I've been told that yes we do use a transparent proxy. I'm not sure 
> what implication that has. Is there a way around it?
>
> I should add that the guy who got your ruby sample working had no 
> problem. And I've checked that his config settings (e.g. Developer 
> Token/Customer Id) are identical to mine. I just find is strange that it 
> works fine in ruby but not .net.
>
> Do you have any other ideas as to what I can do next / what could be 
> causing the problem?
>
> Thanks
> Jeremy
>
> On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:
>
>> Hello Jeremy,
>>
>>
>> Unfortunately we can not advise on the client side setup or network 
>> issues. The error message sounds like a networking issue to me. Do you 
>> happen to use a proxy / transparent proxy?
>>
>>
>> -Danial, AdWords API Team.
>>
>>
>> On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>>>
>>> Hi Danial,
>>>  
>>> As far as I'm aware I can access port 443 for *.google.com
>>>  
>>> I've opened up the windows firewall by adding inbound and outbound 
>>> rules to be completely sure.
>>>  
>>> Is there anything else that I need to do in order to access 443? Or 
>>> do you have any other suggestions as to why its not working?
>>>  
>>> Thanks
>>> Jeremy
>>>
>>> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>>>
 Hello Jeremy,


 Please make sure you can access google servers from the box you are 
 running the app on. You'll need https port (443) to be accessible for 
 *.
 google.com.


 -Danial, AdWords API Team.


 On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:
>
> Hi,
>  
> Unfortunately I'm getting an error when I try to run GetCampaigns 
> in the c# .net sample that I downloaded from:
>  
>
> https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
>  
> What's frustrating is that a colleague has managed to get this 
> working in ruby and I'm using the exact same parameters (e.g. 
> ClientCustomerId, UserAgent, DeveloperToken) as he is. The first 
> expectation that I get is : "Unable to connect to the remote server". 
> Then 
> the inner exception is: "A connection attempt failed because the 
> connected 
> party did not properly respond after a period of time, or established 
> connection failed because connected host has failed to respond".
>  
> I've tried this in both v201306 and v201309 but I get the same 
> error.
>  
> Does anyone have any ideas please as to what's gone wrong?
>  
> Thank you
>  
> PS Posted once and my post didn't appear so hoping it doesn't 
> double post
>


-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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htt

Re: Unable to connect to the remote server

[Manu Neelakandhan]

Hi Jeremy,
Could you please share the findings so that It will be helpful for many. 
I'm also facing the same issue while using google recaptcha API.

Regards,
Manu A N

On Wednesday, 19 February 2014 22:43:50 UTC+5:30, Jeremy K wrote:
>
> This is resolved now by addressing the transparent proxy issues. Thanks 
> for your help Danial
>
> On Friday, February 14, 2014 9:06:42 AM UTC, Jeremy K wrote:
>
>> Hi Danial,
>>  
>> I've now made some progress - it seems that it works when connected to 
>> Wifi, but not when connected through the network.
>>  
>> So the network administrator is looking into this. However, he asked is 
>> there a specific URL that we need to unblock? e.g. something.google.com?
>>  
>> Thank you
>> Jeremy
>>
>> On Thursday, February 13, 2014 9:53:30 AM UTC, Danial Klimkin wrote:
>>
>>> Hi Jeremy,
>>>
>>>
>>> It's not much we can help here with unfortunately, as the issue is your 
>>> local configuration. It is possible ruby picks up some local proxy 
>>> settings, or dot net picks up some "wrong" settings.
>>>
>>> I suggest checking with your network administrator.
>>>
>>>
>>> -Danial, AdWords API Team.
>>>
>>>
>>> On Wednesday, February 12, 2014 7:02:57 PM UTC+4, Jeremy K wrote:

 Hi Danial,

 Thanks for your reply.

 I've been told that yes we do use a transparent proxy. I'm not sure 
 what implication that has. Is there a way around it?

 I should add that the guy who got your ruby sample working had no 
 problem. And I've checked that his config settings (e.g. Developer 
 Token/Customer Id) are identical to mine. I just find is strange that it 
 works fine in ruby but not .net.

 Do you have any other ideas as to what I can do next / what could be 
 causing the problem?

 Thanks
 Jeremy

 On Tuesday, February 11, 2014 2:50:23 PM UTC, Danial Klimkin wrote:

> Hello Jeremy,
>
>
> Unfortunately we can not advise on the client side setup or network 
> issues. The error message sounds like a networking issue to me. Do you 
> happen to use a proxy / transparent proxy?
>
>
> -Danial, AdWords API Team.
>
>
> On Monday, February 10, 2014 6:55:14 PM UTC+4, Jeremy K wrote:
>>
>> Hi Danial,
>>  
>> As far as I'm aware I can access port 443 for *.google.com
>>  
>> I've opened up the windows firewall by adding inbound and outbound 
>> rules to be completely sure.
>>  
>> Is there anything else that I need to do in order to access 443? Or 
>> do you have any other suggestions as to why its not working?
>>  
>> Thanks
>> Jeremy
>>
>> On Monday, February 10, 2014 10:23:13 AM UTC, Danial Klimkin wrote:
>>
>>> Hello Jeremy,
>>>
>>>
>>> Please make sure you can access google servers from the box you are 
>>> running the app on. You'll need https port (443) to be accessible for *.
>>> google.com.
>>>
>>>
>>> -Danial, AdWords API Team.
>>>
>>>
>>> On Friday, February 7, 2014 4:48:08 PM UTC+4, Jeremy K wrote:

 Hi,
  
 Unfortunately I'm getting an error when I try to run GetCampaigns 
 in the c# .net sample that I downloaded from:
  

 https://github.com/googleads/googleads-adwords-dotnet-lib/releases/tag/v16.6.0
  
 What's frustrating is that a colleague has managed to get this 
 working in ruby and I'm using the exact same parameters (e.g. 
 ClientCustomerId, UserAgent, DeveloperToken) as he is. The first 
 expectation that I get is : "Unable to connect to the remote server". 
 Then 
 the inner exception is: "A connection attempt failed because the 
 connected 
 party did not properly respond after a period of time, or established 
 connection failed because connected host has failed to respond".
  
 I've tried this in both v201306 and v201309 but I get the same 
 error.
  
 Does anyone have any ideas please as to what's gone wrong?
  
 Thank you
  
 PS Posted once and my post didn't appear so hoping it doesn't 
 double post

>>>

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Re: Unable to connect to the remote server while executing new AdWordsUser()

[Anash P. Oommen]

Hi Anton,

Are you still facing these issues?

Cheers,
Anash P. Oommen,
AdWords API Advisor.

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Re: Unable to connect to the remote server while executing new AdWordsUser()

[aminko]

Hi Anash,

Yes, I am, but I'm pretty sure the issue is caused by our corporate
network configuration/restrictions. I can login from outside of the
corporate domain.

Regards,
Anton Minko

On Mar 29, 8:13 am, "Anash P. Oommen" 
wrote:
> Hi Anton,
>
> Are you still facing these issues?
>
> Cheers,
> Anash P. Oommen,
> AdWords API Advisor.

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Re: Unable to connect to the remote server when submitting a Batch Job

[Alperen Belgic]

Hello sirs, 

I am having the same issue. BTW, I received it in the first time I tried. I 
am using a hosting provider and they require to define a proxy address of 
theirs in order to make web services out. 

Everything works in my local. 

In hosting environment, the service that I use to get Accounts works as 
expected.  I use get method of  
(ManagedCustomerService)user.GetService(AdWordsService.v201806.ManagedCustomerService))
 
in .NET. 

Once the code requested the report. it waits for a few minutes then returns 
below error. I use CRITERIA_PERFORMANCE_REPORT with .net library. 

The shortened version of my code is below:
ReportDefinition definition = new ReportDefinition()
{
reportName = "Last 1 days CRITERIA_PERFORMANCE_REPORT",
reportType = 
ReportDefinitionReportType.CAMPAIGN_PERFORMANCE_REPORT,
downloadFormat = DownloadFormat.CSV,
dateRangeType = ReportDefinitionDateRangeType.YESTERDAY,


selector = new Selector()
{
fields = new string[]
   {
"CampaignId",
"ExternalCustomerId",
"Cost",
"Date"
   },
}
};

ReportUtilities utilities = new ReportUtilities(user, 
"v201806", definition);

   ReportResponse response = utilities.GetResponse()



Message:A connection attempt failed because the connected party did not 
properly respond after a period of time, or established connection failed 
because connected host has failed to respond 108.177.15.138:443, 
StackTrace:   at System.Net.Sockets.Socket.DoConnect(EndPoint 
endPointSnapshot, SocketAddress socketAddress)\r\n   at 
System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, 
Socket s4, Socket s6, Socket& socket, IPAddress& address, 
ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) }"


Do you have any suggestion for this? Please let me know if I can provide 
any more details. 

Thank you very much for your support. 

Alperen




On Thursday, 6 April 2017 16:57:22 UTC+1, Vishal Vinayak (Adwords API Team) 
wrote:
>
> Hi,
>
> Are you facing these issues repetitively? Did any change happen recently 
> to your network/proxy configuration? Issues like these are sometimes 
> intermittent and tend to go away after a few retries. If you happen to see 
> this error again, please let me know.
>
> Regards,
> Vishal, AdWords API Team
>

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Re: Unable to connect to the remote server when submitting a Batch Job

['Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Alperen, 

The issue seems to be specific to your environment setup. I found another 
thread 

 about 
the same topic which might be useful for you. If the suggestions on that 
thread is not helpful for you, could you please open a new issue 
 on the .NET 
client library? The library owner is better equipped to address this 
question. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: Unable to connect to the remote server when submitting a Batch Job

[Alperen Belgic]

Hi Sreelakshmi,

Thank you for your response. 

After your message, I checked the source code of adwords api.net client and 
I noticed the below line in BuildRequest method of HttpUtilities class
request.Proxy = config.Proxy;


This line overrides the configuration which I included in web.config.

I assigned Proxy member of  AdWordsAppConfig object which I pass to the 
service like below line:
config.Proxy = new System.Net.WebProxy(new Uri("proxy 
address here"), false) { UseDefaultCredentials = false, };



And it works now. 

Thank you very much for your support.

Alperen

On Thursday, 13 September 2018 20:37:48 UTC+1, Sreelakshmi Sasidharan 
(AdWords API Team) wrote:
>
> Hello Alperen, 
>
> The issue seems to be specific to your environment setup. I found another 
> thread 
> 
>  about 
> the same topic which might be useful for you. If the suggestions on that 
> thread is not helpful for you, could you please open a new issue 
>  on the .NET 
> client library? The library owner is better equipped to address this 
> question. 
>
> Thanks,
> Sreelakshmi, AdWords API Team
>

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Re: Unable to connect to the remote server when submitting a Batch Job

['Vishal Vinayak (Adwords API Team)' via AdWords API Forum]

Hi,

Are you facing these issues repetitively? Did any change happen recently to 
your network/proxy configuration? Issues like these are sometimes 
intermittent and tend to go away after a few retries. If you happen to see 
this error again, please let me know.

Regards,
Vishal, AdWords API Team

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