Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-09-06 Thread Alperen Belgic 
You are absolutely right. In my case, there was no canceled account which
is not hidden.

Thank you,

On Tue, 4 Sep 2018 at 18:52, 'Dhanya Sundararaju (AdWords API Team)' via
AdWords API and Google Ads API Forum  wrote:

> Hi Alperen,
>
> Having ManagedCustomerService.ManagedCustomerLink#ishidden
> 
>  =
> false is not same as cancelled account as it is an option to hide accounts
> that you do not wish to see in the Manager view. The best option would be
> to have a label as discussed earlier.
>
> Regards,
> Dhanya, AdWords API Team
>
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Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-09-04 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Alperen,

Having ManagedCustomerService.ManagedCustomerLink#ishidden 

 = 
false is not same as cancelled account as it is an option to hide accounts 
that you do not wish to see in the Manager view. The best option would be 
to have a label as discussed earlier. 

Regards,
Dhanya, AdWords API Team

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Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-09-04 Thread Alperen Belgic 
Hi, 

When I only pick the items which have false value for isHidden member in 
page.links list, I can get the list that I see in the interface. 

This is the .net library (201806) and only my experience, I am not sure 
about the results of other inputs.

You may have a look if you would like. 

Alperen 



On Friday, 13 July 2018 15:17:55 UTC+1, Alejandro Bullrich wrote:
>
> Hi Peter,
>
> Thanks for your response. The problem I'm facing is that I used to 
> retrieve accounts in order to determine the ammount of accounts an MCC is 
> currently managing. As cancelled accounts don't count towards the MCC 
> account limit, the information I'm handling now with the 
> ManagedCustomerService doesn't abide to my needs.
>
> Basically now in order to determine if an MCC has available space, I need 
> to try to insert an account and catch an error. Another alternative would 
> be using accountLabels or something of the sort to be able to detect 
> cancelled accounts. Is this correct?
>
> Is there any practical way to determine which accounts have been cancelled?
>
> Once again, I'm very grateful for your response.
>
> Best regards,
>
> Alejandro
>

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Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-07-15 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Alejandro,

Currently, there is no feature in the AdWords API wherein you can identify 
if the account has already been cancelled as seen in the ManagedCustomer 

 documentation. 
So, as for your suggestion, applying AccountLabels 

 to 
cancelled accounts would be an alternative way to identify them via the 
AdWords API.

Best regards,
Peter
AdWords API Team

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Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-07-13 Thread Alejandro Bullrich 
Hi Peter,

Thanks for your response. The problem I'm facing is that I used to retrieve 
accounts in order to determine the ammount of accounts an MCC is currently 
managing. As cancelled accounts don't count towards the MCC account limit, 
the information I'm handling now with the ManagedCustomerService doesn't 
abide to my needs.

Basically now in order to determine if an MCC has available space, I need 
to try to insert an account and catch an error. Another alternative would 
be using accountLabels or something of the sort to be able to detect 
cancelled accounts. Is this correct?

Is there any practical way to determine which accounts have been cancelled?

Once again, I'm very grateful for your response.

Best regards,

Alejandro

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Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-07-13 Thread Alejandro Bullrich 
Hi Peter,

Thanks for your response. The problem I'm facing is that I used to retrieve 
accounts in order to determine the ammount of accounts an MCC is currently 
managing. As cancelled accounts don't count towards the MCC account limit, 
the information I'm handling now with the ManagedCustomerService doesn't 
abide to my needs.

Basically now in order to determine if an MCC has available space, I need 
to try to insert an account and catch an error. Another alternative would 
be using accountLabels or something of the sort to be able to detect 
cancelled accounts.

Once again, I'm very grateful for your response.

Best regards,

Alejandro

El viernes, 13 de julio de 2018, 2:21:31 (UTC-3), Peter Oliquino (AdWords 
API Team) escribió:
>
> Hi Alejandro,
>
> If the link is still existing between the MCC and the cancelled accounts, 
> then, they will indeed still be returned when using the 
> ManagedCustomerService.get() method. If you wish to fully discard them from 
> your hierarchy, you can terminate the link by referring to this guide 
> 
>  in 
> the "*Manager or client terminates links*" section.
>
> I hope this helps.
>
> Thanks and regards,
> Peter
> AdWords API Team
>

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Re: Why are cancelled accounts being returned by ManagedCustomerService?

2018-07-12 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Alejandro,

If the link is still existing between the MCC and the cancelled accounts, 
then, they will indeed still be returned when using the 
ManagedCustomerService.get() method. If you wish to fully discard them from 
your hierarchy, you can terminate the link by referring to this guide 

 in 
the "*Manager or client terminates links*" section.

I hope this helps.

Thanks and regards,
Peter
AdWords API Team

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