RE: SHOPPING_PERFORMANCE_REPORT bug!

2019-08-21 Thread Google Ads API Forum Advisor Prod
Hello Tima,

I am Peter's teammate working on this concern as he is not available. I see 
that those offerIds are available via API and also available via UI-> Reports-> 
custom reports-> Shopping – ID Prod Perfs in your account. In general API data 
always matches with the UI data, even here it is matching  with the data that 
is downloaded via UI reports. I did not find those those offer ids in the 
account, under products. You might have to contact Google Ads support team to 
check from where those offer ids are coming from since it is product level 
concern. You can contact them from the Help icon on the top right corner of the 
account.

Regards,
Sai Teja, Google Ads API Team
ref:_00D1U1174p._5001UHE3Q0:ref

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Re: SHOPPING_PERFORMANCE_REPORT bug!

2019-08-20 Thread Tima Timkin
91600
29850
...
No such products with this IDs. But there are groups with this identifier 
in which there are no products.
How to check the correctness of the returned data:
- Look at the number of products returned in the report (impressions > 0  
include_zero_impressions 
= False).
- In google ads in products add filter "Impr. > 0" and see the number of 
results.
- Remember the dates.

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RE: SHOPPING_PERFORMANCE_REPORT bug!

2019-08-20 Thread Google Ads API Forum Advisor Prod
Hi Tima,

Thank you for providing the details I requested. I tried to replicate your 
report on my end and I could not identify any issues from the results. Could 
you point out which among the results / item IDs you deem are not existing in 
both your Google Ads and Merchant Center accounts but are being returned in the 
report?

Best regards,
Peter
Google Ads API Team
ref:_00D1U1174p._5001UHE3Q0:ref

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RE: SHOPPING_PERFORMANCE_REPORT bug!

2019-08-20 Thread Google Ads API Forum Advisor Prod
Hi Tima,

So I can better investigate the issue, could you provide your clientCustomerId 
and the complete report definition you used when you generated the Shopping 
Performance Report? You may send the details using the Reply privately to 
author option.

Also, if you have any Merchant Center related concerns, you may reach out to 
their support team instead, via this link, as this is already outside of our 
scope.

Thanks and regards,
Peter
Google Ads API Team
ref:_00D1U1174p._5001UHE3Q0:ref

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SHOPPING_PERFORMANCE_REPORT bug!

2019-08-20 Thread Tima Timkin
Hello!
SHOPPING PERFORMANCE REPORT returns product data that are not in google ads 
and in the merchant center. About 2% of such data. Сhecked by OfferId (item 
ID). This data has all the necessary attributes (Clicks, Impressions, Ad 
group ID, Product Title and others), and is no different from the 
"existing" product data, but they are not in google ads and in the merchant 
center.
Waiting for your comment.
Have a nice day.

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